App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

DeskTime Logo

DeskTime

4.5
(486)

Write a review

Time & productivity tracking app for companies & freelancers

learn more

(4)

DeskTime Pricing

Pricing overview

Value for money rating

4.4

/5

486

Price starts from

7

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

A free 14-day trial is available, after which a DeskTime subscription is required.

DeskTime is free for one user with the LITE plan.

What users say

Its been good as it is a very handy tool for investigating specific agent misbehaviors.
After big research we found DeskTime as the most complete software in the segment. For a reasonable price, it includes important features like desktop screenshots and a time analyzer.

Popular contenders

Price starts from

10

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

7.50

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

29

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

999

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

599

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

SF
AvatarImg

Samantha F.

Utilities, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Good, with a Few Issues

Reviewed 5 months ago

This software is good, if you feel the need to track employees. You can see what they are doing and when they are doing it.

Pros

Desktime is easy to use. It's easy to onboard new people, assign them to teams, and track usage. The dashboard is sleek, informative, and easy to read. I like that we're able to see at a glance what all team members are doing at any moment in time. The implementation for new hires is very quick, just a name, an email, and a team to assign them to is all that's necessary. I do like the reporting structure; I can see what sites someone is visiting and code them appropriately (productive, not productive, or neutral).

Cons

It is a pricy system. I haven't compared to other time tracking software, but for us (a company with 35 tracked employees), it's fairly expensive. There have been several issues lately with their reporting of proper time worked/productivity, which took awhile to resolve. Another major issue is that reporting is vast, but difficult to pull what you need. For instance, I have hybrid employees and it is a major hassle to extract the data based on remote or in-office days.

JF
AvatarImg

Joshua F.

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Solid Software for a solid price

Reviewed 5 months ago

This software gave me the tools I needed to make sure employees are doing as they should. I am certain the cost I pay for the software will be more than made up for in produtivity.

Pros

This software gives you great tools to EASILY make sure your staff is doing what they should.

Cons

Not much. There are always ways that every software could be better and this is no exception. They do seem to be committed to improving things over time.

HL
AvatarImg

Hsiang L.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I use Desktime everyday!

Reviewed 6 years ago

We're a small web design and development company here in Taiwan with about 10-15 person. We use Desktime on our daily work to track the productivity of our colleagues, though it is not used as a key for employee's evaluation, but it is definitely a tool to help our company boost their attention, which also comes with a good healthy competition, and we will award the best employee of the month thru...

Pros

Some features such as project controls, site controls, groups, etc.

Cons

The price and app stability I guess

SB
AvatarImg

Sarath B.

Health, Wellness and Fitness, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Best Cost efficient and User friendly Employee Time tracking Software

Reviewed 7 months ago

Using desktime we are able to know what the team is doing from the user level, how much work is being done on a daily basis, and where we are lacking in allocation and strategy. It gives us transparency and clarity which is very good in setting standards and maintaining production.

Pros

* Easy to implement * Easy to maintain * Interface is very good and the way data is displayed is excellent * Automated screenshots every 3 mins is a very good feature

Cons

* Email Notifications need to be customizable * Notification for when a user is idle for more than a set time is a must for large organizations * And more testing before releasing new updates as I have experienced issues with screenshots previously.

AvatarImg
AvatarImg

Ieva A.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for self-control

Reviewed 7 months ago

I work from home for more than 3 years now. I am not self-employes, so I wanted to make sure that I am at my desk for the time I promised and that I am working productively. This tool does exactly that. In addition, finally it has easy way of adding time to projects. I would use this to calculate how much time I spend on extra projects not directly related to my daily tasks.

Pros

It really helps me to understand did I work 8 hours today and was I not wasting time on Facebook or other things. I like the green design. It makes me tune in positive and productive.

Cons

I would like an extended possibility to add programms, headers, meetings from outlook automatically to projects. So like marking apps as productive or unproductive, there might be option to mark them as belonging to specific project. And I would also like to have a slightly cheaper plan as even though I belong to a company I have installed and pay for this alone and use it for my home office purpose only.

MC
AvatarImg

Mario C.

Staffing and Recruiting, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing, easy to deploy and good value for money

Reviewed 2 years ago

We're able to monitor and measure trends within our workforce. This allows us to deploy different tactics and improve time management.

Pros

The fact the product doesn't affect the computer's performance. We've installed in more than 200 computers, and all of them run smoothly.

Cons

The fact we're unable to have screenshots taken for the price we pay for.

jy
AvatarImg

jihun y.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Let's wrap it up a little more nicely

Reviewed 7 months ago

It's a fairly accurate measurement and shows my time and project productivity during busy work. Users can check their productivity while working on various projects without having to make a separate selection.

Pros

No special setup is required. That's it. It provides some additional features, but it is a cost that is reluctant to incur additional costs. Even now, it seems expensive for its features. Among the exercise apps, STRAVA makes an effort to communicate with various data and customers. Change the design you want to buy with more beautiful and effective data and features. Arouse curiosity.

Cons

I want you to think about UI design and color selection for the same programs. Green has a lot of nice coverage too. Otherwise, the current green color may decrease the value of Desktime. The overall homepage interface and S/W UI need to be improved. I want it to look plausible when I introduce it to others. The charts are also not that professional. Today's productivity week, month can be selected, but the data that accumulates Don't have an idea to show your users effectively?

BC
AvatarImg

Bikram C.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Desktime Review from Navsoft Team

Reviewed 2 years ago

All good

Pros

Hello There, We are a very old customer for Desktime. All the features are very pretty and impressive.

Cons

Just need to focused two things only. (1) We have found in ipv6 network desk time will not work. (2) Our monthly billing price needs to reconsider as we are using it from long time back also.

GS
AvatarImg

Garrett S.

Management Consulting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Review

Reviewed 5 months ago

Overall, for the cost, you won't find a better product. Would recommend!

Pros

The product is easy to administrate, implement, and monitor. Classification and department groupings are easy to manage and granularly control.

Cons

The easy subversion of idle tracking and app activity reporting makes this a less useful tool when dealing with non-compliant employees. Though we realize this is a personnel issue at the root, we'd appreciate if this was made harder by the product development team.

AR
AvatarImg

Verified reviewer

E-Learning, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

My time. Decoded

Reviewed 5 years ago

Mostly positive.

Pros

I love the insights into how my time is distributed across applications and websites. I definitely use it passively, but occasionally I check in to see how my time breaks down. I just let it run in the background and check the dashboards for fun. Once upon a time, I pitched it to the leadership at an organization where I worked, but it was early in the product's maturity so that didn't pan out. I'm a longtime fan and I'm pleased with how the feature set has evolved.

Cons

I believe the pricing structure is misaligned with customer segments. This is more relevant to corporations than to individuals. It's a nice to have for me, but I can live without it if I must pay. This would fall into the category of something that should be extended to workers for free, but at a cost to organizations with two or more users. Extend more features to single license accounts.

TS
AvatarImg

Trisha S.

Human Resources, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Opt for Desktime

Reviewed 2 years ago

Its really a wonderful experience overall. Initially was feeling lil uneasy to adapt the same. But slowly and gradually it seemed to be very useful and equally helpful to have a regular monitoring and keeping a track of daily activity.

Pros

The tracking system ease the monitoring and evaluation of an employee working even remotely. It can be quickly installed, easy to use, perfect time tracking. not much effort is required. And I can have a view on my as well as team performance together at one place.

Cons

The load is really heavy, it cant get operated with low internet frequency.

SP
AvatarImg

Sophia P.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Time Tracking and Efficiency Tracker

Reviewed 5 months ago

Very happy with the system especially during the start of pandemic when all staff had to WFH. It is a good tracker on their performance and productivity.

Pros

Transparency, Flexibility (being able to set which sites are productive/unproductive), screenshots. Ranking on staff who is most efficient and productive.

Cons

Quite expensive if you only need for short period.

KK
AvatarImg

Kyle K.

Architecture & Planning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Desktime alllowed us to effeciently move to a remote work option at our Practice

Reviewed 7 months ago

it is great, it helped us accurately manage our costs, and properly price our products.

Pros

helps with billing, monitoring efficiency of team members, and employee compensation.

Cons

not all features are available on the phone app.

SY
AvatarImg

Saurabh Y.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DeskTime service review

Reviewed 7 months ago

We are able to track employees activity and differentiate between productive and non-productive activities.

Pros

Easy to manage and educate employees about its usage.

Cons

More productive features must be added. Employees non-productive and productive hours must be accurately monitored. During low network connectivity it should still be able to work and keep track of employees.

LB
AvatarImg

Lora B.

Leisure, Travel & Tourism, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Overall satisfied

Reviewed 4 months ago
Pros

I can easily calculate working hours of my employees

Cons

I am in charge of my own working hours, and due to switching rooms for different meeting, I am not always at my desk. Only my supervisor can approve/decline my offline time, however in our company that is not possible, nor it is in his interest to lose value time to checking my hours.It was possible until recently, however I was inform by Desktime CS that the option is removed.

EG
AvatarImg

Elias G.

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Bang for the buck

Reviewed 7 months ago

Overall, we've been testing it for the last 4 months, and indeed it's proven itself to be quite useful, especially for the price.

Pros

The time tracking feature is something we've been looking for for quite some time, especially taking into consideration the pandemic. We needed a software that will allow us to estimate how much time an agent spends on solving a case on average, so they will be remunerated accordingly. The integration process was fairly easy and it only took a 15-minute presentation to show the team how it works.

Cons

The only thing I would say I least like about the software is the fact that some of our agents still experience glitches, if the app is left running in the background overnight. When you start working the next day, it may not register the working time, so we've decided to turn it off after work, and back on the following day. The problem wasn't investigated thoroughly, so I can't say if it's an issue on the app's side, or it has to do with the OS/hardware compatibility.

LP
AvatarImg

Lingeshwar P.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Desktime meeting our current needs

Reviewed 4 months ago

Overall, team is adapted with this tool and able to use it effectively because of its user-friendly in its usage. But would like see more value out of the Desktime in the future.

Pros

We use Desktime for Employee App productivity tracking by monitoring the time and it is quite useful so far for us.

Cons

We would like to see an easy way to automatically track the hours on the Project & Operational tasks (billable) that each team is performing versus non-operational tasks (non-billable) instead of app level.

AA
AvatarImg

Ani A.

Computer Games, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pixelhunters

Reviewed 2 years ago

I use it for many years

Pros

Easiness of use, good tracking, good project tracking

Cons

Not easy to orient on the scene shots as the resolution captured is low. Not always is easy to understand if the employee is really working or simulating

VS
AvatarImg

Vanette S.

Market Research, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Desktime Review

Reviewed 2 years ago

Very positive experience - easy to set up, easy to use, and allows me to track employees' work progress without being intrusive, especially during COVID when staff is working remotely. Gives me a sense of what is going on with my staff (through screenshots), without nagging them.

Pros

How easy it was to set up and use. And affordable even for small businesses.

Cons

Not really. There are features I don't need to use, but they don't interfere with the ones I do use.

ES
AvatarImg

Emilio S.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Desktime for time management

Reviewed 5 months ago
Pros

Very user friendly and compared to other programs in the market it is more accesible/a bit cheaper

Cons

Sometimes it is hard to understand/set up the right programs to get a right measurement

RA
AvatarImg

Rishad A.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Now easier to understand what is going on our company

Reviewed 7 months ago

It was a great experience to use Desktime. This is the first time we're using any employee tracking software. But the first impression is good.

Pros

With desk time, we now know who's working and who is not. Based on this we can distribute works to free staffs.

Cons

I think the price is a bit high. When adding more and more staffs, price going very high. It would be great if desktime adds volume discounts.

AJ
AvatarImg

Ashu J.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent for employee monitoring

Reviewed 5 months ago

Awesome

Pros

Screen capturing is best in this software Easily we can find out whether employee is doing office work or not

Cons

Everyone cant afford as It is investment.For new startups it may be little expensive

SW
AvatarImg

Scott W.

Wholesale, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DeskTime allowed me to analyze where I'm spending my day and allowed me to be more productive.

Reviewed 5 months ago

It has helped me analyze where I'm spending most of my day and allowed me to offload some of the non-revenue generating tasks and allowed me to focus more of my time on what is driving the business forward and growing our revenue - tasks that are more closely tied to my role in the company.

Pros

I love that it tracks all of the applications, online sites, and even has the ability to take snapshots. I love that I can toggle a social media site from unproductive to productive or vice-versa if managing those items is part of my responsibilities.

Cons

I haven't tried rolling out to others yet, so I'm not sure what reporting and analytics I can get on the rest of my team, but I really do value the information I've gathered about my own habits and unknown "time-wasters."

KA
AvatarImg

Kioma A.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very good

Reviewed 7 months ago

Overall has been extremely useful and gave us confidence in growing the team during pandemic

Pros

Having screenshots and app usage data of of central value for us

Cons

I wish it worked with Chromebook. I have not explored it's use for project or billable hours tracking.

AR
AvatarImg

Verified reviewer

Publishing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Budget Friendly Time Tracking Software

Reviewed 5 months ago
Pros

I have tried more than 4-5 time tracking software. However, Desktime has a low failure rate. Another best this about this product is to enable/disable modules for each account.

Cons

The UI color palette could have been better. That doesn't matter much, though.