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DeskTime

Time & productivity tracking app for companies & freelancers

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DeskTime Pricing, Features, Reviews and Alternatives

DeskTime product overview

Price starts from

$

7

/momonth
Per User

What is DeskTime?

DeskTime is a fully automated cloud-based tracking solution that primarily monitors the productivity of freelance workers, small or medium businesses and collaborating teams. Aside from precisely totaling the amount of working hours spent on tasks and projects without any manual data entry required, the software also tracks in real time the usage of websites and apps. DeskTime provides detailed feedback on the apps and URLs visited at particular moments, along with any offline time spent carrying out other specified activities. This commitment to "accountability, transparency, and fairness" is said to be at the heart of the product, to provide visibility into productivity in a way that empowers employees rather than forging a sense of mistrust.

Key benefits of using DeskTime

  • DeskTime is real time project time tracking software for gauging productivity and identifying areas where time is being wasted.


  • DeskTime allows freelancers, colleagues and team managers to gain a better understanding of what's actually happening during work time, providing visibility into habits with app/URL usage tracking and the option of scheduled automatic screenshots.


  • Fully automated features means that no manual data entry is required to implement full, accurate tracking with an advanced DeskTime Reports tool for comparing team or individual effectiveness and exporting to CSV for sharing.


  • Coordinate time off more effectively with an Absence Calendar for scheduling and planning planned vacations or sick leave, useful for arranging workflows within teams and also within reports for payroll accounting purposes.


  • Accurately track the time taken on projects and tasks, using the data to generate more realistic estimates going forward and also bill clients more speedily for exactly what they owe.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    DeskTime pricing information

    Value for money

    4.3

    /5

    238

    Price starts from

    $

    7

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DeskTime features

    Functionality

    4.2

    /5

    238
    Total Features56 4 categories

    Most valued features by users

    Task Management
    Task Progress Tracking
    Time & Expense Tracking
    Alerts/Notifications
    Reporting/Analytics
    API
    Third Party Integrations
    Reporting & Statistics

    Functionality contenders

    DeskTime users reviews

    Overall rating

    4.5

    /5

    238

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.4/10
    Rating distribution

    5

    4

    3

    2

    1

    132

    86

    16

    4

    0

    Pros
    The set of features available for the pricing has been very much useful and accurate and the Screenshots feature is the most awesome.

    MS

    Malithi S.

    As for customer support, it is great so far as well as the quality of service. I also have to mention that some of the features provided are also very impressive and interesting.

    BC

    Bruno C.

    Thanks to the friend who recommended this to me. As company CEO and start-up, I would strongly recommend this.

    Dimple P.

    Cons
    This is a problem, and ultimately the reason I stopped using Desktime.

    Michael H.

    Sometimes I may need to edit or add a block of private time, but I'm unable to do so.

    SK

    Shanna K.

    I can’t imagine the company culture you would build watching your staff this closely. In a low unemployment economy, what employees would put up, with this software reporting to their boss all day.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Couldn't live without it

    Reviewed 4 months ago

    I think I'm one of the early adopters and I've seen it evolve over the years. I always liked how they added new features and constantly improved the product. It's very easy to use, intuitive, and it gives me everything I need from a time tracking app.

    Pros

    Love the fact that it captures everything I do on the computer. Even if I forget to track work on a certain project, I can always retrace my steps and assign the minutes/hours manually. The productive/unproductive categorization is very beneficial to have a bird's-eye view of my activity. I've used it in parallel with Toggl for a long time and Desktime was superior on so many levels.

    Cons

    I haven't yet found things I don't like about it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing, Best Software !

    Reviewed 5 months ago

    So we are able to get the detailed report of each employee and monitor and measure their performance and productivity.

    Pros

    So, it’s been almost two years having “Desktime” monitoring/tracking us, and we found it is very impressive and easy solution. The kind of reports and support they provides; we don’t think any contenders would be offering in this arena currently. We are just planning to offer this product with our all international clients as well. Thanks "Desktime"

    Cons

    So, We received a concern from the users that sometimes its get unresponsive and than need to restart the software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Need's more improvmenet

    Reviewed 5 months ago
    Pros

    Easy to use Easy to understand Friendly interface

    Cons

    The administrator should not pay for the account The design of the platform is old, need to be upgrade to the design trends Not so many features Print screen of the employees needs to have better quality, if the space is the problem, it should have a feature to connect a Cloud storage account in order to pay separately for how much print screen quality do you need. It should me more flexible. Ex. Print screen time should not be only 3-5 min. It my choice not a product manager choice what is important for my business or not. Alerts for employees that they have overdue the brake time and many others.

    Vendor response

    Hi Florin! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Review

    Reviewed 4 months ago

    The number one feature for us is Time Tracking and it seems DeskTime is spending too much time on all other features but has left the Time Tracking without maintenance: (a) web-page tracking does not work on Mac computers for some time now; (b) productive apps & links still does not provide suggestions and we need to click on each to mark them productive/non-productive - I have been doing this for almost 10 years from two different companies and marked thousands of webpages/apps which is applicable for all IT companies, but still no suggestions. This is disappointing and if I would start DeskTime in a new company I would not use this feature (even it's very good) because it's too much work to analyze and mark thousands of web-pages productive and unproductive.

    Pros

    Time tracking - people can work from home and company is not affected from it. Employees are not disturbed.

    Cons

    It does not seem to work with Safari multiple other browsers therefore making web-page tracking (productive/unproductive) almost useless as most of the people use Mac computers today.

    Vendor response

    Hi Karlis! Thank you for your review. We should mention that there haven't been any problems with URL tracking for Mac users that we know of - the app tracks only the tab that's open at any given time. This functionality is intentional to obtain precise URL tracking stats. If you do still notice that something's not quite right, please, don't hesitate to contact our support team at desktime.com/support - we'll be glad to help. The DeskTime team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good product to monitor your remote employees

    Reviewed 5 months ago
    Pros

    desktop screenshot option helps me to understand that team is really working on the project.

    Cons

    if you team is working on multiple project for multiple clients, understanding which screenshot belong to which project is not an easy task.

    DeskTime FAQs and common questions

    DeskTime has the following pricing plans:
    Starting from: $7.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    DeskTime has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    DeskTime supports the following languages:
    English


    DeskTime supports the following devices:
    Android, iPhone, iPad


    Yes, DeskTime has an API available for use.


    DeskTime integrates with the following applications:
    Jira, Zapier, Trello, GitLab, Basecamp, Google Calendar, Asana


    DeskTime offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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