FunctionFox Reviews

The design is strong and aesthetically pleasing along with easy-to-use intuitive features. The staff are so friendly and helpful. Customer service is phenomenal! Best time-tracking software I've used, hands down.

No complaints to report at this time.

Function Fox provides several ways to track time, so designers have their choice of methods. Even though we don't use it like we should (we're hiring a project manager soon), the Gantt charts are awesome for planning out a project and adjusting schedules as needed. I don't have to train my designers how to use it; Function Fox provides one-to-one live tutorials.

The user interface is not as user-friendly or aesthetically pleasing as some of the other products.

Customer support is professional level. The interface is fast.

Frankly, the fact that the product was not flexible and customizable could not achieve the working process I wanted. It was very inadequate for me in terms of managing my projects. They don't have many functional tools for big projects.

Hi Sarah, Thanks for your honest review and feedback. sorry it wasn't ideal for your needs but appreciate your comments. Is this the Sarah H from Ohio (we have a few Sarah H)? We'd like to send you a little something for your review. With kindness

Ease of use and adoption from employees.

Lack of innovation. Lack of integration with other software.

Thanks so much for the kind review Paul. Is this the same Paul K in Long Valley? I'd like to mail you a little something to say thanks.

Easy, accessible, and allows us to manage the billable and nonbillable hours for our agency in a snap.

Just our lack of knowledge of what else could serve our agency better, but we are learning!

Thanks for your kind comments Margaret - we truly appreciate it and your ongoing support.

As a one-person PR shop, knowing that I can quickly and easily create projects, track my time and do my monthly invoicing in one spot is invaluable and I don't miss billing any of my most valuable resource - my time!

After two decades, Function Fox features everything I need!

Thanks so much for your kind review Sandra! We love working with you and your work is amazing. Love what you're doing for Ritual!

Easy of use, intuitive design, great customer support when needed. We have been able to service our customers needs so much easier since using the software, being able to access information quickly and log information easily.

It would be useful to be able to produce a report on projects without actions. At present this cannot be done

Function Fox is really simple to use and the support team are great with walking you through the set up. Once you're on the platform, it's easy for your team to use and the reports are really insightful.

Some of the more customized reporting can be tricky to get working, but the support team are always around to help with this.

Thanks so much Laura! We truly appreciate your business and positive comments.

Ease of use, up and running immediately, functionality, customer service

As the administrator I pull reports and the format is more difficult to review than our previous product.

Thanks for the very kind review LeAnne. Very much appreciated and we enjoy working with your team.

The product works as advertised. It has helped us get a handle on time tracking, team capacity, and project costs. But the best thing about FunctionFox is the support. We are lucky enough to have [SENSITIVE CONTENT] as our rep and she's always kind, generous, knowledgeable and available to anyone on our team who has a question.

It's not as intuitive as I'd like (i.e. setting up & administering various kinds of retainers)

Thanks for your kind words Jeremy. We truly enjoy working with you and your team.

I have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.

Still waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.

I love the stopwatch timer for tracking my time as I work on projects each day. Having this feature has allowed me to bill for every single minute I work instead of letting things fall through the cracks. Then, at the end of the month when I am ready to invoice, I can quickly and easily produce reports for each client that show details for each task I have completed.

I can't think of anything I would do to improve this. It is amazing!

Ashley - what a great testimonial. Thank you for your kindness.

The automatic timer is a real plus for most of our staff. The reports function is very robust and affords analysis 8 ways from Sunday. Its daily time entry/timekeeping simplicity has curbed many of our staff's bad habit of waiting until the end of the month to enter time based only on notes and emails. This means greater accuracy, more timely billing options and faster cashflow. Plus our account managers can gather and configure their own reporting for their clients without involving our administrator. Perhaps best of all is Function Fox's lightning fast support and customer service. Best in the business from the tech support perspective and the knowledgeable assistance from our sales rep.

The only drawback is that it cannot be integrated, or the data cannot be exported, into several of the popular accounting apps. We handle that manually which takes a few extra strokes to generate billing, but the other advantages far outweigh that shortcoming.

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

We love this software, it's quick, easy and very cost effective. We easily input our data into it, the fields are all editable so is bespoke to us. We haven't had to ask for much support as the software is so easy to use, but when we did the help was fast, helpful and friendly. Function Fox has made the studio run far more efficiently, team members can book jobs in quickly and time sheets are super fast. The retainer option has been really useful too, we can also report on staff productivity and ensure timesheets are being filled out.

Having worked with the software for a few months I cannot find any flaws with it, we researched many CRM software solutions and most were too expensive or too complex for our needs, Function Fox gives us the option to have a basic CRM system with add-ons available if we want to expand features.

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

As an Account Manager/Office Manager I can't imagine how I would get through my day without FunctionFox. I use the action function weekly to prepare for our Monday traffic meetings and keep this up-to-date throughout the week, so I always know the status of my client projects. Running reports for monthly billing and using the invoicing tool has saved hours of time! The ability to run current client reports as well as reports from archived jobs allows me to see how time was spent, capturing billable time and expenses, and is also a great tool in preparing estimates. As easy as it is to use, if you do need help, the customer service at FunctionFox is unbeatable! Signing up for FunctionFox is one decision you absolutely won't regret.

Really there is nothing I don't like about FunctionFox it's a great product and fulfills the requirements I use it for.

This product keeps track of all of my notes on my clients' projects. This helps to ensure that my billing is accurate.

This product is not accessible when the internet is down. It would be great to have a resident version on my computer when internet is out.

I like how easily I can track my time through the use of the built-in timer / clock. I have used this product for 3 years and I do like the way the interface and design is evolving.

I wish there was a more intuitive and visual way to view schedules. It's very clunky and they're basically buried. They are not very helpful in a list format and would be much better suited if they could be color coded and interface with a calendar like Google. I don't like that when you do make a change to a schedule it doesn't automatically shift other items around. I keep track of my schedules best by simply speaking with my colleagues and writing on the work order. As far as I'm concerned the current schedule process in time fox is a waste of time. I also dislike that when I change tabs in one job I have to refind it again when the page changes.

FunctionFox is easy to use, very intuitive and is a real time-saver. I especially like all the reports I can run. The "Action Report" in particular has made our weekly Traffic Meetings more efficient, with everyone starting the week on the same page.

It would be great to be able to generate Purchase Orders. Also, it would be helpful, and more efficient, if you could upload more than one file at a time to Flink.

This system is perfect for small teams to track all of their projects, create schedules, and run status reports!

They recently made an update and removed a key feature for our team. There is a feature called Flink where we were able to send emails regarding the project to anyone. Since the entire department doesnt have access this was a fantastic feature that was taken away and they definitely need to bring it back. Our files our too large to upload to the system so for our teams use not having that easy email feature causes more work.

keeping track of time for various projects

can't think of anything. You're not going to get this submission requiring all this information

WOW! Thanks for your kind review Mary. We're thankful it's helping you keep track of billable time much better!

The thing about time tracking is that it can be a huge pain. TimeFox removes so many barriers... it's as simple as I can imagine it being. And that's what matters most. More features mean more complexity. This software tracks your time very very well. You can track time with a start/stop stopwatch function, enter it manually, duplicate previous entries... even across days. It's very easy to use so you don't waste time while tracking your time.

It might be limiting or expensive for some, but I have found it

I like how there is little effort to enter the information and how it keeps a record. Easy to produce reports.

There is nothing to dislike. I like all features this product offers.

It was really simplistic, so there wasn't much of a learning curve. It was easy enough for everyone to do every day.

It didn't have many features, so you could really only use it for the one thing.