FunctionFox Reviews

We have used this program for a few years now and have found it very easy to track progress on projects, log hours, and make sure that our office is running as efficiently as possible. This has been a great investment for us!

It took some time to get familiar with how to use the software. Adding gantt charts for project planning would be great, but overall this program fits our needs quite well.

The software is designed with the creative industry in mind. You can set up project names, common tasks with specific hourly rates. When it comes time invoice a project I no longer have to request time sheets from staff. I just log in to the software, select the project name within the appropriate dates and all of the information that I need is presented quickly and efficiently which makes invoicing easy.

I can honestly say that I cannot find anything wrong with this software.

I like how there is little effort to enter the information and how it keeps a record. Easy to produce reports.

There is nothing to dislike. I like all features this product offers.

If you're using just for projects, than this tool is OK. It also CAN do task management and gantt chart tracking. It also can track your tasks that you are doing.

Pretty much everything. It is a bulky interface that doesn't do anything better or as well as their competitors. The tool doesn't make it easy to track retainers, actions, tasks, projects, etc.

Thank you for your honest feedback. We're sorry to hear that this has been your experience and would like to make it right. Please provide your company details as we'd love to give you a refund/credit on your account given your dissatisfaction. Please contact me directly - Corina Ludwig - President of FunctionFox - corina@functionfox.com - 866.369.8463 ext 100

I love how much functionality and detail I get with FunctionFox. It has enabled workflow and increased our productivity and brand consistency so we can prioritize the most strategic, outcome-oriented projects. I love that campus users all go to a single link to request work. I cannot imagine going back to an email-based request process or a lower functioning project management system.

The learning curve was high and hard for some. The dashboard is not as intuitive in some places as we would like.

FunctionFox allows you to set up different account and projects within those accounts to help separate your time into tasks and items of your own choosing. For a marketing agency, this type of tool is essential. Function Fox offers a pretty easy to use system with several features to help make your time tracking experience easier and more accurate.

We ultimately moved away from FunctionFox because it was not able to integrate into our billing software. We also needed a tool that would be double as a task manager.

Easy setup of new clients, projects, tasks and hourly rates. Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. The ability to archive past projects and even clients keeps the program from being cluttered.

I only use a small part of FunctionFox's capabilities, and I have only high praise for the parts of the software that I use.

The automatic timer is a real plus for most of our staff. The reports function is very robust and affords analysis 8 ways from Sunday. Its daily time entry/timekeeping simplicity has curbed many of our staff's bad habit of waiting until the end of the month to enter time based only on notes and emails. This means greater accuracy, more timely billing options and faster cashflow. Plus our account managers can gather and configure their own reporting for their clients without involving our administrator. Perhaps best of all is Function Fox's lightning fast support and customer service. Best in the business from the tech support perspective and the knowledgeable assistance from our sales rep.

The only drawback is that it cannot be integrated, or the data cannot be exported, into several of the popular accounting apps. We handle that manually which takes a few extra strokes to generate billing, but the other advantages far outweigh that shortcoming.

The thing about time tracking is that it can be a huge pain. TimeFox removes so many barriers... it's as simple as I can imagine it being. And that's what matters most. More features mean more complexity. This software tracks your time very very well. You can track time with a start/stop stopwatch function, enter it manually, duplicate previous entries... even across days. It's very easy to use so you don't waste time while tracking your time.

It might be limiting or expensive for some, but I have found it

Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

Because this is web based it sometimes locks up or we can't access it if our internet is out. A very minor problem that rarely happens.

I started using this product about 15 years ago. It is a great tool for tracking projects, time, sales dollars vs. time spent per account and many other measurables. It is the best tool I have found that allows Design and sales management to objectively measure the return on design resources spent. The data collected has been immensely helpful to management, and this is the 4th organization that I have introduced to the tool!

None! Very easy to implement and use, for graphics and structure.

This website is Web based so it's easy for everyone to access and stay connected. Very good customer service.

I do wish it was a little easier to customize the reports on my own.

Thanks Donna for your kind words. Always a pleasure to work with your team.

I have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.

Still waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.

Since I started using FunctionFox, I’ve captured significantly more billable hours every month to. I find this program to be simple, flexible and really affordable. Also, customer service is completely free, with a service rep assigned specifically to me. That means I can always talk to someone who understands my business whenever I have a question, as often as I need, completely free. All in all, subscribing to FunctionFox is one of the best business decisions I’ve made.

If you’re looking for a product with all possible bells and whistles, you may need to keep looking. You can export data from FunctionFox to other programs pretty easily, but accounting features aren’t built in.

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

I implemented this software when I owned my own agency of 1 full-time and 2 part-time staff. It helped tremendously to track the time spent on projects and more accurate billing. No more paper time sheets! I always had accurate data when a Client asked "how much time do we have into this". They have great customer service and is fairly reasonable in price even for smaller shops. Reporting is robust. Pretty user-friendly.

It's missing the Project Management piece. At least in tracking To Do's like Basecamp does. I wish I could have 1 software that does both of these things.

As an Account Manager/Office Manager I can't imagine how I would get through my day without FunctionFox. I use the action function weekly to prepare for our Monday traffic meetings and keep this up-to-date throughout the week, so I always know the status of my client projects. Running reports for monthly billing and using the invoicing tool has saved hours of time! The ability to run current client reports as well as reports from archived jobs allows me to see how time was spent, capturing billable time and expenses, and is also a great tool in preparing estimates. As easy as it is to use, if you do need help, the customer service at FunctionFox is unbeatable! Signing up for FunctionFox is one decision you absolutely won't regret.

Really there is nothing I don't like about FunctionFox it's a great product and fulfills the requirements I use it for.

We love this software, it's quick, easy and very cost effective. We easily input our data into it, the fields are all editable so is bespoke to us. We haven't had to ask for much support as the software is so easy to use, but when we did the help was fast, helpful and friendly. Function Fox has made the studio run far more efficiently, team members can book jobs in quickly and time sheets are super fast. The retainer option has been really useful too, we can also report on staff productivity and ensure timesheets are being filled out.

Having worked with the software for a few months I cannot find any flaws with it, we researched many CRM software solutions and most were too expensive or too complex for our needs, Function Fox gives us the option to have a basic CRM system with add-ons available if we want to expand features.

It made it very easy to track time for clients over the course of the day, week, and month. Quite customizable, so we were able to have it fit our needs.

Nothing in particular comes to mind. It is solid software for time tracking.

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

This product keeps track of all of my notes on my clients' projects. This helps to ensure that my billing is accurate.

This product is not accessible when the internet is down. It would be great to have a resident version on my computer when internet is out.

As a company we like how easy the program is to use, both for time tracking projects, and for tracking payroll. If we encounter a problem anywhere while using this system (for example changes in billing rates) we contact customer support and help is offered right away.

As a company we have experienced no negative issues while using this software. We have used the software for 3 years now and are very happy.

FunctionFox is easy to use, very intuitive and is a real time-saver. I especially like all the reports I can run. The "Action Report" in particular has made our weekly Traffic Meetings more efficient, with everyone starting the week on the same page.

It would be great to be able to generate Purchase Orders. Also, it would be helpful, and more efficient, if you could upload more than one file at a time to Flink.

The timekeeping tools. Love the way it interacts with the Client, Project, Task and the ability to edit.

I've had to disengage the hourly rate recording because very often we adjust that when reporting and invoicing to clients. Therefore we haven't figured out a way to invoice directly from the software. Also, I wish Outlook calendar could somehow be linked to the Function Fox calendar.

Very user-friendly, easy to use. Allows for flexibility in choosing reports to print/save/share. Flexibility also in going back to add in hours on a day when you might have forgotten them. Terrific customer support - first in the "getting started" tutorial/hand-holding, to any follow up questions.

There is really nothing to "not like", from my experience with FunctionFox. I've been using it for about two years, and have had no negative experiences with it.