FunctionFox Reviews

The best part about this software is tracking your hours via timesheet. If you're good at managing your time, you can just input the hours you've worked on a project or simply hit a timer and it will track your hours until you've turned the timer off. Also love the actions within projects, meaning more people can work seamlessly within 1 project at the same time.

It can be quite intimidating at first, so you will definitely need someone more experienced to teach you how to use the software. The search option is great but when clicking on projects that are older, it doesn't take you to the project itself, but back to your actions & assignments (could be a bug on my end).

Hi and thank you so much for your positive review... we truly value your feedback. We would like to help you with the "bug" you're experiencing. Please email service@functionfox.com and we can help you or let us know who you are/ what company and we can call you. Thanks!

Ease of use, up and running immediately, functionality, customer service

As the administrator I pull reports and the format is more difficult to review than our previous product.

Thanks for the very kind review LeAnne. Very much appreciated and we enjoy working with your team.

Very easy to use and great system for small teams. Updating projects is easy and I love how customizable this tool is for your team.

I wish creating schedule templates was easier

I can use FunctionFox simply - timesheets and expense tracking and it's light and easy to use and has a very short learning curve. But if I want to dig in at any time, it's way ahead of me with all kinds of features. The customer service is - get this - actual humans who care, who really know their product, who get to know you, and who aren't happy until you're happy. Lots of app makers have neglected any meaningful idea of true Customer Service - FunctionFox exemplifies best practices.

Not many that I can think of - especially after the redesign!

It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

I wish it had more colors, it's a little blah and grey and boring.

The design is strong and aesthetically pleasing along with easy-to-use intuitive features. The staff are so friendly and helpful. Customer service is phenomenal! Best time-tracking software I've used, hands down.

No complaints to report at this time.

The ease of use.

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The nice thing about FunctionFox is that it is simple to use and does a good job with tracking projects. The built in function that allows email messages to be sent to people working on projects is a great feature.

The software seemed a little over the top. Many of the available functions seemed kind of unnecessary and just cluttered the space. That would be my only complaint, but perhaps there is a market where the additional functions are used.

My partner had used Function Fox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Would prefer to have the company name rather than an organisation no.

User friendly and supportive customer support team.

All the features are useful in this product.

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No cons were added to this review

Fast functionality and clean and intuitive

There is nothing to be hates about this.

TimeFox is incredibly easy to set up and use, even for timesheet haters like me. As a freelancer, managing time on multiple projects is critical. This program makes estimating new projects, tracking time and expenses, and managing workflow a cinch. I’m capturing time that I used to forget about, and billing takes minutes instead of hours. Also, TimeFox is web-based, so I can access it when I’m on the road. And this company really knows the meaning of customer service. They provide it free, any time I need it, and I get to talk to a real person who actually knows the product. Like I said, indispensable.

If you’re looking for something with all the possible bells and whistles, this might not be for you. TimeFox lets you export data to other programs pretty easily, but accounting features aren’t built in

TimeFox is incredibly easy to set up and use, even for timesheet haters like me. As a freelancer, managing time on multiple projects is critical. This program makes estimating new projects, tracking time and expenses, and managing workflow a cinch. I’m capturing time that I used to forget about, and billing takes minutes instead of hours. Also, TimeFox is web-based, so I can access it when I’m on the road. And this company really knows the meaning of customer service. They provide it free, any time I need it, and I get to talk to a real person who actually knows the product. Like I said, indispensable.

If you’re looking for something with all the possible bells and whistles, this might not be for you. TimeFox lets you export data to other programs pretty easily, but accounting features aren’t built in

Simple and easy to use. Outstanding, personalized customer service from real people. As a creative, it makes keeping timesheets as painless as possible. As a producer, it makes tracking previous expenses, suppliers, actual costs, etc. a dream.

They keep adding (useful!) features and I don't always find time to stay up to date to make sure my current practices couldn't be helped by their upgrades. More me than them, really.

Ease of use; breadth of functionalities

Not as flexible with its exports for Quickbooks as I would like. I hate the fact that I have to run out monthly invoices one by one and can't just run out all the projects with time logged in at once.

Timefox is so easy to track and run reports with to-the-minute results. User-friendly and nice to look at too!

Wish it was easier to use retainer tracking feature, there are a few reports that don't show up how I would like them in this view.

This system is remarkably malleable. My small agency is able to work quite efficiently within its capabilities. While we don't use it to generate quotes, that functionality would likely be useful to many. I came from another agency with a much slower, more primitive timesheet system, and I found myself dragging each month to get my time in by the 30th. Function Fox is super easy, and I find that it takes me no time at all to track my time for each day.

I haven't run into many cons to using Function Fox, but admittedly, I've only ever worked with one other system, which was WAY worse. I think my only hangup with FF is that the interface can be a little bit clunky, but I can't imagine a time management system that isn't.

No pros were added to this review

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We have used this product for over 5 years and it is really easy for employees to understand how to input their time. Their customer service staff is helpful when you ask for something directly.

Setting up backend organization of clients and projects is a bit confusing and difficult. There aren't very many integrations for communication with other softwares and if there are, it is difficult to get them set up. Updates and added features have to be added to your account from a FunctionFox rep.

Ease of use and price point. Friendly and helpful support staff.

Nothing - it's great!

Organization between workers / projects

Cost is too high for value received, needs more free features

The software is a great value for your money. The features and functionality are easy to use. I like the timesheet, project costing, personnel rate report which is essential because it shows the actual cost of the project, reports advanced feature is also great because you can customized it to your needs, you can easily manage personnel, projects-retainers is also a great feature.

The invoicing feature is one of my least favorite. I wish the project name shows when you view an invoice or a quote in the list view section. The quotes and invoices cannot be customized within the software, so you just have to export into a pdf and make edits. The software has limited functionality.

The software is really easy to navigate, and they have continued to provide updates to make it even easier to use from a user perspective

I wish there was an app to download onto the computer to make it easier to capture timer and reminders, as the biggest fault of mine is remembering to input the time

I like how easily I can track my time through the use of the built-in timer / clock. I have used this product for 3 years and I do like the way the interface and design is evolving.

I wish there was a more intuitive and visual way to view schedules. It's very clunky and they're basically buried. They are not very helpful in a list format and would be much better suited if they could be color coded and interface with a calendar like Google. I don't like that when you do make a change to a schedule it doesn't automatically shift other items around. I keep track of my schedules best by simply speaking with my colleagues and writing on the work order. As far as I'm concerned the current schedule process in time fox is a waste of time. I also dislike that when I change tabs in one job I have to refind it again when the page changes.