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Harvestr Logo

Harvestr

Product management platform for high-growth B2B SaaS.

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Harvestr Pricing, Features, Reviews and Alternatives

Harvestr product overview

Price starts from

79

/user

Per month

What is Harvestr?

Harvestr is a product management software that helps B2B SaaS companies build roadmaps that drive product growth, based on customer feedback and customer data. It enables teams across the organization to collaborate and solve customer problems while driving business impact.

Key benefits of using Harvestr

Get a centralized view of customer feedback, with Harvestr's integrations (Zendesk, Intercom, Salesforce, Slack...)

Create impactful products by backing roadmap decisions with unified customer and business data.

Build engaging product roadmaps that give all stakeholders the right level of information.

Empower customer-facing teams with actionnable product updates delivered in the tools they use everyday.

Let customers know that their voice is being heard by closing the feedback loop.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Live Online
Webinars
Documentation

Harvestr pricing information

Value for money

4.9

/5

23

Starting from

79

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Harvestr features

Functionality

4.7

/5

23

Total features

46

4 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Prioritization
Alerts/Notifications
Reporting/Analytics
Project Tracking
Third Party Integrations

Functionality contenders

Harvestr users reviews

Overall Rating

4.9

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10
Rating distribution

5

4

3

2

1

21

2

0

0

0

Pros
Easy to configure, amazing support team that listens to feedbacks, great feature for price ratio and great integrations to centralize all our feedbacks.
The great Slack integration that makes it super easy for the whole team to share feedback. Everyone on the team now feels like their opinion matters and is more than willing to share product feedback.
Great experience, awesome customer support, I've seen the product evolve and it's going in the right direction.
Cons
Lack of extended reporting/extract possibilities.
I am missing Segment and Hubspot integrations.
Some slowness in loading the data can be irritating. But I believe that they're working on it.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A must-have for product teams

Reviewed 2 years ago

Harvestr removes the hassle out of managing customer feedback. It helps align all teams on data-backed product decisions.

Pros

Integrations to get all customer feedback and data in one place Adapts well to different workflows Automated product notifications to keep other teams in the loop

Cons

I am missing Segment and Hubspot integrations

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

All my feedbacks gathered in one place

Reviewed a year ago

A backlog can easily be overwhelming, and Harvestr helps us to organise it in a better way. We easily gather all the feedbacks we collect at the same place : it helps us to add context and weight to all the discoveries we have. It represents a real time saver and avoid us to forget / miss some relevant feedbacks

Pros

- Gathering user feedbacks from various sources - Numerous integrations very easy to plug - Being able to organize discoveries in a flexible and customized way

Cons

- I would love to have a "Planning" vue to easily watch and share my roadmap to the rest of my company

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Very helpful

Reviewed 8 months ago
Pros

Rating discoveries and sorting/filtering them in different views. And linking them to Github.

Cons

It would be nice to have the possibility to let clients rate/vote for discoveries. It's possible to have them do that for roadmaps though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent to collect and organize customer feedback

Reviewed 2 years ago

It helps me organize customer feedback and improve product discovery phase and my roadmap prioritization.

Pros

I really like the Intercom integration and the way we can link conversations with discoveries and organize discoveries in product components. I can easily move from a feature idea to a customer conversation about it.

Cons

Nothing. Most of the things that I didn't like I reported to their customer support and they improved the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A very helpful tool

Reviewed 6 months ago
Pros

Easy to use. All feedback from customers and colleagues in one place. Help me communicate about what's important to our customers to my team.

Cons

Nothing much, a few UX quirks, but nothing like a show stopper.

Harvestr FAQs and common questions

Q. What type of pricing plans does Harvestr offer?

Harvestr has the following pricing plans:
Starting from: $79.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Harvestr?

Harvestr has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Harvestr support?

Harvestr supports the following languages:
English


Q. Does Harvestr offer an API?

No, Harvestr does not have an API available.


Q. What other apps does Harvestr integrate with?

Harvestr integrates with the following applications:
GitHub, Jira, Zapier, Trello, GitLab, Freshdesk, Salesforce Sales Cloud, Slack, Intercom, Zendesk


Q. What level of support does Harvestr offer?

Harvestr offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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