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smartQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable ticket management system
Table of Contents
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smartQ - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
smartQ overview
What is smartQ?
Unlike other project management software built around task lists, smartQ offers an innovative Project Board view (also called Kanban) for better work flow visualization. It is ideal for ticket tracking.
Move your whiteboard online
Already using a project whiteboard with markers and paper stickers? With smartQ you can move it online:
access from anywhere
store all the notes, files and history
run reports and measure performance
search, filter, email notifications and more!
... plus the cleaning lady can not get to it
Key benefits of using smartQ
This ticket board helps you visualize your workflow and offers a clear picture of the project progress and bottlenecks.
drag-and-drop the tickets to change columns and re-order
fold/unfold ticket details
custom ticket colors
✔ Ticket View
Each ticket has its own area with:
ticket details (with custom fields support)
Notes and Files area
threaded discussions
✔ List View
An alternative table-view of the tickets:
unified Notes & Files area across all the tickets
mark tickets with three-color stars
quick filter-search the tickets by keywords
sort by any column
✔ Workflow Designer
Customize the workflow for each project:
Add/Remove/Re-order the stages/columns
Set the optional limits on tickets per stage (WIP)
✔ TEAM ROLES
Customize access rights to each project: edit and add new Roles, assign people to each role, customize the level of access for each role
✔ Ticket Form Designer
Custom ticket fields: Text Line, Number, Text Area, Choice (dropdowns, checkboxes, radio buttons) and Date.
✔ Project Reports
Customizable reports with multiple filters and data export
✔ External Access for non-registered users
External Access allows anybody, not just registered smartQ users, to submit tickets to smartQ via email or external form. External Users can access their tickets through a simplified interface, to check status and post comments.
✔ iPhone/iPad and Android apps
Access smartQ on the go with our native mobile apps.
Starting price
per month
Alternatives
with better value for money
smartQ’s user interface
smartQ pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.2
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about smartQ?
Ability to customize, layout, ability to export for reporting integration.
Who uses smartQ?
Based on 43 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewssmartQ's key features
Most critical features, based on insights from smartQ users:
All smartQ features
Features rating:
smartQ alternatives
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Starting from
5
Per month
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smartQ pricing
Pricing plans
Pricing details:
User opinions about smartQ price and value
Value for money rating:
To see what individual users think of smartQ's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Veronica M.
Regulatory Compliance Specialist
smartQ integrations (11)
smartQ support options
Typical customers
Platforms supported
Support options
Training options
smartQ FAQs
smartQ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does smartQ support?
smartQ supports the following languages:
Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Ukrainian
Q. Does smartQ support mobile devices?
smartQ supports the following devices:
Android, iPad, iPhone
Q. Does smartQ offer an API?
Yes, smartQ has an API available for use.
Q. What level of support does smartQ offer?
smartQ offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
