Streamtime Reviews

Pros
Comes from designers. It's simple and easy to use. Can get to it anywhere with an internet connection. The user experience is just right for the industry and the tasks I have to carry out. The team regularly ask for feedback and they listen to it. They then action and adapt the software progressively and are alway improving it. There is always training available and support which is prompt and efficient.

Cons
Originally I didn't like how large the header font was on the jobs and quotes etc. However it actually made me think more simplistically about naming conventions of jobs anyway. Plus they have listened to feedback and changed that now so you have options. Being with the system from the start and having been a long term user of the old Filemaker based system I know the company are simply trying to get it right so they do listen and tweak all the time.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer support is great! It Is very difficult that this type of products adjust perfectly to your company, so knowing there is a team of creative people working behind each day with passion to make it better and to hear your feedback knowing that "we" can/should make it better too is simply great. In a world of constant changes like today this is one of the most valuable things we look for when choosing a software. We also love the capacity of re-thinking the traditional way of doing things in project management softwares, the combination of a powerful time tracking (integrated in a to-do list) + resource scheduling + project management + project financial is perfect to track correctly your projects and to power your team!

Cons
We are missing some funcionalities that will come in a while: Gantt charts in the job views with dependencies The need for splitting much more the privileges for our team in terms of granting access In the schedule view, when looking at the project portfolio, we are missing the capacity of having a bigger picture by days or weeks or months The Dashboard view could be much more powerful Many things we have already talked with them and are on their roadmap (is great having the roadmap webpage! and knowing what is in progress)

Rating breakdown

Likelihood to recommend: 9/10

Pros
It's constantly evolving and improving. Always staying ahead like the adapting the environment to cloud based deployment and mobile app.

Cons
The migration away from classic to the new cloud based version. But we are over that now.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Organising employees time with per day to-do lists with hour estimates is *brilliant*. We used to rely on Teamweek - which was excellent for high level project tracking. But now when fleshing out project timelines, it automatically sets up peoples weeks for them. Thats what makes Streamtime killer af. The rest of the features just make *that* feature more and more useful and harder to give up. The integration between all aspects of running our business is *excellent*. Moving away from detailed time keeping via a timer has been great in many ways and for most of the team means they can focus on the work and drag down work as it's done. However, as we're finding the integration with so many more aspects is so good - and some employees can now track time much easier so do a better job - ironically we're starting to care more about time records than ever before because we can actually make business decisions based on them. (More on that below). Priorities was the last missing piece that really made it possible to move off almost all other platforms in favour of this as a central tool. We still use Trello to manage the smaller tasks within a project, we know there are sub tasks but our projects often result in 100s of smaller tasks being made/archived/reassigned so for now we're unable to move to subtasks to do this.

Cons
The performance of the Schedule>To Do view is really problematic but performance on all pages needs work. In particular: - Scrolling sideways often leads to jumps in whole months when I only wanted to see the next/previous week. - When I do scroll to the next week/month it often reloads existing tiles and then takes quite a while (rarely less than 5s - we have 100mb/s down and 40mb/s up so our connection isn't the issue. As someone who spends hours looking at these screen this can be quite irritating. That said it provides a huge amount of benefit so I put up with that slowness - however I know other people in the team don't use it because it's so slow and they don't use the rest of the product enough to realise the slowness is worth it (quoting, schedule>jobs view, reporting, review time logs etc). Lists not being reorderable in priorities is quite a pain. I've resorted to adding 2 temporary lists at the start so that if I ever need to add a new column its a heap less work. I know it's central to your product ethos not to have a timer, and that works really well for most of our staff, but we have 2 people who *want* to use a timer because they personally like to. Not having any timer at all is a bit of a pain and made it **really** ****REALLY**** hard to get them to use the product. We literally ended up looking at alternatives because of this point before I had to make a captains call and so now they use Harvest to track time and then transfer that time into...

Rating breakdown

Likelihood to recommend: 7/10

Pros
Its the easiest way to log your time as a creative person. Love the way you can drag and drop. Plus edit time as you go. Best way to see where all of those 15 minutes are going during the day that don't get lost by way of charging or understanding how long it really takes to get a project away. By the way I recommended ST to another Agency this week and they were considering ST already.

Cons
I can't really answer this as its very functional and intuitive.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The road map is amazing, and the team always listen to feedback on how to improve the software. Plus the design team love to use it!

Cons
It can be a bit buggy at times which slows things down.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The customer success team are a dream to work with and assist with the setup and ongoings of working with the software. They are always touching base with webinars and deliver them in a friendly and approachable way.

Cons
The only functionality that Streamtime doesn't have (yet) is a way to plug into shared cloud based folders for teams to directly access and communicate with the collateral. They do have a roadmap though that is transparent in what updates are coming up next.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Not only is it beautiful and a pleasure to use, it has positively and productively changed the way I approach setting up jobs and tracking my progress from end to end. This would be really powerful for studios to run teams and manage larger amounts of projects. They actively take on board feedback and requests for new features and improvements, and share what they're working on via a public roadmap.

Cons
The only disappointment is that I didn't start using it sooner.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- ease of use ( essential for team to get on board and use it) - functionality - layout design which allows quick overview of project status

Cons
- occasional bugs, however the software is constantly improving

Rating breakdown

Likelihood to recommend: 10/10

Pros
The user experience from day one has been nothing but good vibes. I needed a management software system to record all my freelance clients in an organised, simple manner where I don't have to spend more than 10 minutes updating jobs and sending invoices and Streamtime covers that issue with ease. The more you use it the easier it gets and I haven't gone through all the tutorials that Streamtime offer to be even more efficient.

Cons
Possibly more third party integration options e.g. hnry.co.nz. Email notifications when your invoice has been opened or seen by your client. Maybe an instant payment button on invoices, that would be a rad feature.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We have built our business with Streamtime in place for 10 -12 years as our quoting, time management and invoicing platform. Love how it syncs with Xero, love the upgrades, love the support service, love the product. In fact I love the one I'm with so much that although there are lots of products on the market the grass is definitely not greener on the other side. And I love it so much I'm spending time writing this review to share the word.

Cons
Nothing - What's not to love? I will flag that like any system - it's only as good as the information put into the system. We have systems and procedures in place to ensure each step is followed. We even do internal audits to make sure Streamtime is being used correctly.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's a beautiful piece of software that is very easy and intuitive to use. Once you've got the system set-up with your company's details and that of your clients, which in itself is a breeze, creating and planning jobs is easy. Adding time, expenses and materials is done easily then converting to quotes or invoices is completed without duplication of effort. It saves 90% of my time compared to my old system (Word documents) and I present my company so professionally now. I used Streamtime Classic for 11.5 years, which was a great system in itself but have recently changed to Streamtime in the cloud which is fantastic as it's contemporary, always up to date and I can access it from anywhere on top of all the other benefits.

Cons
Absolutely nothing I would change with Streamtime.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We have been using Streamtime for a number of years and the cloud-based platform is a vast improvement on previous iterations. It is very straightforward to log in and check the status on individual projects. You can easily add a new stage to a job, revise a quote, then send it off to the client for approval. One thing I really like about that process is having the client `approve a quote by clicking the button (although many of them don't seem to bother!). Support is good, always get a good response from the development team service is a key differentiator for me.

Cons
Generally speaking the system is quite intuitive, but there are some elements of the interface that are not immediately clear the USED / PLANNED figures in the budget section of a quote, for example. That doesn't make sense to me, I think the total should include also include expenses, that would give us a running total that tell you when you've overspent. I haven't managed to output any useful reports as yet, but that might be because I haven't spent much time looking at that area. On the old Filemaker system I used to output reports that would give you a good indication of job performance. There are some nuances that give rise to frustration now and again. There are instances when you think, it would be really useful if I could add a new contact at this point (rather than come out of the job and return to the Contacts area) does that make sense

Rating breakdown

Likelihood to recommend: 9/10

Pros
(1) Simplicity. Easy to pick up and a minimal/clean interface that responds quickly on the mouse and trackpad. Whip those cards into the Done pile as quickly as you can. (2) Quickness from job > job plan > quote // or from job plan > invoice // or a quick task added straight in the ToDo list for all of those 'urgent' jobs clients ask for. The pipeline from creating a job to completion and every interaction in between has been designed with real purpose. (3) Analytics: A rich engine to break down your time, costs, progress etc. Huge amounts in the pipeline too, watch this space. (4) Great for a freelancer, even better for teams. An excellent team schedule feature allows managers to easily manage WIP across a whole team. (5) Plenty more I can't think of off the top of my head. ... Last but not least - Customer service. It's second-to-none across any industry i've worked with or for! Period.

Cons
(1) Still suffers a little bit only at this point in time because it is so new. One or two invoicing features haven't arrived yet but are in the short-term pipeline. You can get around these whilst in Xero for the moment though. Once these bad boys come in... i'll come back here and bump two of the categories up from 4 stars to 5 stars along with the other three categories to give it a perfect score... it's that good... And i've used many good systems over the past decade. It's worth jumping on board now to experience the software as it's certainly made dealing with our WIP much easier.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We were pretty much able to set this up and get it rolled out throughout the studio on our own - that is because it makes sense and it user-friendly. Having used a very complicated system that required hours of training prior to this, this is a massive breath of fresh air. My day to day work is more organised and scheduling work through the studio is easy and we have great visibility on resourcing for weeks to come.

Cons
The integration with Google Calendar could be a little better but I know the guys are looking into this, they seem to regularly update areas of the site so im confident this will improve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Although you can work with complete teams in Streamtime, I use it for my little one man design studio. An I strongly benefit of it. Streamtime is very easy in use, both on desktop as on my mobile/tablet. In combination with the very simple/affective app it's very easy to manage and registrate my daily work. It really helps me to organise my jobs and daily planning. More important even is the fact that Streamtime makes me aware of the hours I spend on jobs and the urge to invoice them. All it takes is the dicipline of making a good start for a project. Which is very easy and intuitive in Streamtime. Once you've set up a project, small or complex, the rest is easy. I can't really say something about working with Streamtime in a team because I work on my own but I'm sure it rocks especially there! The support is very personal and effective.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Coming from a larger agency that used a number of different timesheet, forecasting and scheduling applications I was able to shift all my project planning into one app that is really fun to use. It has been instrumental in the way I am learning to cost jobs, write proposals and get on top of my workload on a day to day basis.

Cons
Lack of android app and the mobile site being a bit clunky making it difficult to work with it on the go. It's little buggy here and there when on desktop. Lack of template customisation and saving for invoices, quotes etc.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the ajax interface and the simple UX design feeling Constantly updated with new features Behaves nimble even with loads of data Lot's of drag and drop and nice intuitive features

Cons
Hard to think of anything to be honest. Maybe the time it took to adjust coming from a previous platform with a conventional structure. As things just work differently in Streamtime (in a positive sense) it takes some time to adjust to get the jist for it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very easy to manage your own and others ToDo lists, great project progress to budget, scheduling task in advance. The StreamTime team are very active with new product improvements, good communication and surveying of users to keep the product updated and in line with our expectations.

Cons
It's my employers choice to use the software and I can see benefits and powerful features for budgeting and scheduling that we couldn't find in other systems. The dislike are minimal once you're over the learning curve; it's a very unique user interface compared to other similar products and some might find that a hurdle.

Rating breakdown

Likelihood to recommend: 8/10

Pros
We like the overall simplicity and no-nonsense approach. Previously we tried many other alternatives including the big names such as workflow max. All of these platforms, while powerful, are incredibly bloated and a real pain to get anything done quickly. Streamtime customer support and attention to improving the platform are second-to-none.

Cons
Nothing really, You could always want some extra features in particular situations - but that is always the case and often leads to Bloatware so we're pretty happy with it as it. Perhaps a really large agency would need more bells and whistles, but we're super happy.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simplicity of user setup is fantastic. And even though the support is not really needed, the support team goes out of their way to ensure your questions are answered in relation to your organisation. This is a subtle but important point. The ongoing additions to the original release are not adding clutter as in many iterative software releases, but adding value. The recent release of the analytics console was brilliant.

Cons
It cannot read my mind. I would like the developers to put some energy into a direct interface with my brain.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I find streamtime very user friendly and super fast to pick up for any firm. I have recommended it to my girlfirends design firm to use as their current way of tracking time is very inefficient.

Cons
I wish streamtime had a way at the bottom to see the total time of work I put in per day after I have already logged it. It works great when it is unlogged and I can look in the right corner in the to do number but once I log it, there is no way of me knowing unless I add up my time on my own. I like the weekly total breakdown on the write but I wish there was a daily number under each day!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Streamtime is great. It looks good and it does what it's meant to do. What sets it apart from others is the prompt, valuable and reliable after sales service. Every single time I've had a problem - usually my lack of knowledge - the guys online have been quick to respond and solve the issue. In an industry where time=money, that service is worth millions.

Cons
I don't want the company name on the invoices by default. In my case, it's repetitive. My company name is in the logo above, then printed below. Looks a bit odd.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Running a design team means that we need to be really good at planning, tracking and reporting on projects. I was looking for something really good at doing this and spent a good few months and lots of free trials on other software. From the start, Streamtime felt like a great fit for our business. A well structured and elegantly simple layout made it easy to get started. As we started to use it we then discovered that there were lots of additional features that made it possible to do all of things that happen when projects change. Its obvious that there has been alot of thinking behind Streamtime that makes it very useable with real world projects. On top of this there is a sense of fun and good humour in the software that helps make it enjoyable when you are using everyday.

Cons
I don't have a long list of things that I like the least about the software. I would like to see more integrations.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's improved our working practises. Putting all our planning and measuring tools in one easy/fun to use interface has improved our efficiency and accuracy no end. We now quote more accurately and quickly. This then seamlessly turns into the planning of the job. Then that plan becomes a to do list for our designers, replacing our previously inaccurate live timesheet. All and every detail of a job's time and cost can then be analysed and improved for next time. What more could you want. Firing the quote straight up to Xero to invoice would be perfect. Well it does that too.

Cons
Sometime page loads are a little laggy. Schedule page is new and still has a little way to go before it is truly intuitive

Rating breakdown

Likelihood to recommend: 10/10