We have been using Streamtime for a number of years and the cloud-based platform is a vast improvement on previous iterations. It is very straightforward to log in and check the status on individual projects. You can easily add a new stage to a job, revise a quote, then send it off to the client for approval. One thing I really like about that process is having the client `approve a quote by clicking the button (although many of them don't seem to bother!).
Support is good, always get a good response from the development team service is a key differentiator for me.
Generally speaking the system is quite intuitive, but there are some elements of the interface that are not immediately clear the USED / PLANNED figures in the budget section of a quote, for example. That doesn't make sense to me, I think the total should include also include expenses, that would give us a running total that tell you when you've overspent.
I haven't managed to output any useful reports as yet, but that might be because I haven't spent much time looking at that area. On the old Filemaker system I used to output reports that would give you a good indication of job performance.
There are some nuances that give rise to frustration now and again. There are instances when you think, it would be really useful if I could add a new contact at this point (rather than come out of the job and return to the Contacts area) does that make sense
Response from Streamtime
Thanks for the review Paul, We're looking at how we can improve that data on the job screen to better reflect the used / planned better.