App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Tempo Timesheets Logo

#1 time tracking app for Jira since 2010.

Tempo Timesheets Reviews

Overall rating

4.3

/5

207

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10

Reviews by rating

Suggested alternatives

bitrix24
monday-com

Pros and cons

It's a good product and I would really love to see more competition in this space. There is virtually no competition and Tempo doesn't have to innovate and further improve the product.
The reporting and filtering capabilities are excellent, and the ability to pull up reports on a yearly basis, then download that data is indispensable for us.
Best way to track time in JIRA. Very easy for the users, good reports for the managers.
I get charged for all users tho half of the users don't need to use the software. Still didn't find a way to only get charged for users that use it.
If there's a mistake in my timesheet I have to ask to another admin. Unless there's a permission I missed.
That is why I try to log my time only in the evening, or the next morning. Read about it... it is a horrible thing, what a task switch does to your focus in the long-term.
Filter reviews by

Overall rating


Company size


Industry


Time used


207 reviews

Recommended

AvatarImg
AvatarImg

Deborah G.

Senior Systems Analyst

Financial Services, 51-200 employees

Review source

Overall Rating

JIRA Cloud TEMPO user

Reviewed 4 years ago

Transcript

Deborah G.: Hi, my name is Deborah. I'm a senior business systems analyst, and I rate Tempo a three....

DC
AvatarImg

Danielle C.

Head of Operations

Information Technology and Services, 1-10 employees

Review source

Overall Rating

Good, but not great

Reviewed 3 years ago

Transcript

Danielle C.: Hi. My name is Danielle. I'm head of operations for an IT company. I would give Tempo four...

JM
AvatarImg

Jennifer M.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy Time Management Tool

Reviewed 9 months ago
Pros

I love that our team can not only track our overall time and I keep track of team's time management, but we can track billable time with our connect to Jira and report out on how much time our team is spending on project tickets/tasks.

Cons

Sometimes the connection to outlook is glitchy and loses connection

AO
AvatarImg

Ayomikun O.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good for resource management

Reviewed 9 months ago
Pros

Tempo makes working with Project managers for resource assignment/planning easier

Cons

It's always a stress completing timesheets. Looking forward to see more AI features in Tempo

RH
AvatarImg

Rebecca H.

Design, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple tool that fits my needs

Reviewed a year ago
Pros

A really easy tool to use, great for copying previous time cards and re-using them.

Cons

Once a timesheet has been submitted there's no way to request the time sheet back if you need to make amends. I have to emailed my line manager to ask. For smaller amounts of logged time (under 30 mins) there isn't room to see the notes and if I've previously submitted the time sheet I can't click into the card to see what the time was for.

AvatarImg
AvatarImg

Christophe m.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Tempo : A great tool to track time

Reviewed 2 years ago
Pros

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

Cons

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

LB
AvatarImg

Luke B.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy and effective time tracking

Reviewed 3 years ago

Great timesheeting tool with excellent integration with Jira and superb reporting

Pros

Tempo Timesheets is easy to install, configure and use. The Chrome plug-in is helpful to start and stop the timer and the reporting is excellent. It’s deep integration with Jira makes it unparalleled as a time tracking tool for Jira

Cons

The roadmap of new features is a bit slower than I’d like.

JV
AvatarImg

Jeffrey V.

Aviation & Aerospace, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Detail adn customization

Reviewed 5 years ago

Tempo Timesheets are used to do all of our time tracking against JIRA issues. This allows us to report our hours monthly for customer invoices, and allows us to track the accuracy of our estimates vs the actual work. The reporting and filtering capabilities are excellent, and the ability to pull up reports on a yearly basis, then download that data is indispensable for us.

Pros

Very easy to setup and use, then customize for our needs

Cons

Very few cons and they are all nit-picks like I wish they would change the format of the data download file names for easier sorting - things of that nature. From a functionality, capabilities, etc I have no real issues with the software.

MT
AvatarImg

Melinda T.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tempo Saves Hours on Reporting!

Reviewed 5 years ago

I used to spend hours and days compiling ticket hours and tracking down related sub-tasks at the end of a project. It was torture. Jira reports alone never could do what I needed, Tempo was the answer I was looking for. Now it is simple to find hours related to an issue based on the project, epic, specific developer or the entire team. Tempo is both functional and flexible. The unanticipated positive...

Pros

Creating re-usable reports is quick and easy! With the click of a button I can get an instant project status update of our team's hours once I have set up a report.

Cons

In the beginning I couldn't seem to get all my tasks into the same report. I think over time that challenge has made me better at using our Jira software so that I am able to create reports more efficiently as I include better information in my original tickets.

Ik
AvatarImg

Indika k.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Tempo is good

Reviewed 5 years ago

We had a issue of developers time tracking in proper way which should align with Jira. Tempo was a good selection to us.

Pros

Tempo is very easy to use compare to other tool. Its seamless integration with Jira, make our life easier for the project managment.

Cons

Tempo cost if bit higher compare to other altnatives.

Vendor response

Hello Indika, Thank you for taking the time to give us a review. We work hard to make Tempo Timesheets easy to use and we appreciate your positive feedback! Best, Sarah from Tempo

JP
AvatarImg

Jakub P.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Coming up with a name is always the hardest task, don't force me to come up with a name FOR A REVIEW

Reviewed 5 years ago
Pros

Ease of use - everything is found where you'd expect it and it "just works" Customizable reports, mainly really intuitive grouping and filtering Fresh look

Cons

Inability to disallow logging to selected issues

GM
AvatarImg

Guillaume M.

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great but expensive

Reviewed 5 years ago

Tempo in my company is a step before put the time in the financial tool. Projects managers checked if time spent in Tempo and in the financial tool are the same. Without Tempo, checked only in Jira would be too tedious.

Pros

Ergonomics / Nice Goods features : move time / my work /teams. Overall timesheet is convenient ! Good reports to verify quickly

Cons

Expensive for a tools which is use to see "only" time spent. - Can't be use for project management to consolidate Estimate/Remaining and spent. We use EazyBI for that. - Can't verify if a user has 8h each day (for example) if this user work on a project you don't have rights. Perhaps have a line with no details but indicate thats the user spent time on an other project - Can't use "Submit period" feature when a user works on multiple projetcs with mutiple projects managers. A manager should validate only time spent on his project.

AD
AvatarImg

Allister D.

Medical Practice, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Well made and useful timekeeping software

Reviewed 5 years ago
Pros

For the most part Tempo is trouble-free. It allows users to log their time against JIRA issues and managers to build reports based on that data. It's largely intuituve and has few "gotchas". Users don't need to bother administrators much. We've had very few problems. Support is good.

Cons

I feel they've tried to make it too sophisticated in places when most people want only very basic functionality.

SB
AvatarImg

Sophie B.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Tempo, how could you improve it?

Reviewed 5 years ago
Pros

- I like the UI - Having the mobile app is very useful (approve the timesheets for example) - I like to see Tempo from JIRA

Cons

- Some bugs as any other software, but the customer service always helped me - There's a bad management of competition when 2 people log there time at the same time. - The mobile app could have some improvements/new features - JIRA is a complex software. Integrating a plugin to it is not an easy task - As an admin I can't approve my own timesheet/re-open it, manage it like any other timesheet. If there's...

AvatarImg
AvatarImg

Bryan T.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Tempo Timesheets

Reviewed 5 years ago
Pros

Tempo Timesheets is a great app for time tracking when using Jira. Its ease of integration with Jira is very easy and intuitive to use. Being able to have specific teams with a supervisor for quicker and easier timesheet approvals is key. Along with having the ability to add accounts along with custom worklog attribute fields to help label the work being logged!

Cons

The reporting in Tempo is not bad but it could be better. Unfortunately, all Tempo data can not be pulled to give you a full picture of what your company is logging total work towards with Jira information. Tempo is making efforts in approving this.

SL
AvatarImg

Simon L.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great for running Professional Services software delivery teams

Reviewed 5 years ago
Pros

Tempo is directly integrated with Jira - so super easy to use and a seamless part of the team's daily workflow. Hours are tracked against tasks, epics, projects and accounts - which makes it really easy to get the reporting data I need.

Cons

The only thing really missing for me is pulling advanced financial reports based on the type of billing model I'm using for a client or project. I still need to pull the data and then run pivots and additional calculations to get what I need - but I understand this is on Tempo's product roadmap.

DR
AvatarImg

David R.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very feature rich time tracking for JIRA

Reviewed 5 years ago

I use this every day for tracking my time and billing clients. It's indispensible to my business and saves me tons of time.

Pros

Easy to use, feature rich, great analysis and charts, integrates almost completely.

Cons

Besides using sprints, hard to export a quote. Sometimes estimates displayed in cards aren't accurate. Wish there was a way to connect it with Intuit or PayPal products for estimating and billing.

SK
AvatarImg

Stefanie K.

Research, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Tempo Timesheet - great to have!

Reviewed 5 years ago

Benefits are now that we can keep our time spend on specific projects which helps to estimate if we overspend or underspent on a project. It is great that it interacts with Tempo Planner so that we can now also compared the planned hours to the worked hours. It helps is to keep track of time that needs to be worked on a project.

Pros

That it interacts with Jira, that it is easy to use and that it provides all sorts of reports (user, project issue etc.).

Cons

The calendar view is extremely confusing and I also don't think that the way it interacts with Tempo Planner works very well. So all of us keep ignoring the calendar view.

CA
AvatarImg

Cynthia A.

Publishing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great For Developers

Reviewed 5 years ago

We're solving the issue of tracking time for developers that don't clock in and out with a time clock. We want to know that they're keeping busy and this let's us see what they've been working on down to the individual ticket.

Pros

As both a user and administrator, I like Tempo Timesheets because it was easily integrated into the workflow of our software development team. I get a great visual overview of who is using it (and who is slacking off) by just glancing at the dashboard. I also love that I can log time right within the tickets. This is a very simple to use product and that's just what my team needs!

Cons

The permission structure took some time to get figured out. It was fairly convoluted for me to see my own team's time even as the administrator. I figured it out but it took a good deal of reading and experimentation.

BS
AvatarImg

Brian S.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tempo = Awesome

Reviewed 5 years ago

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time consuming and painful.

Pros

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

Cons

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

JE
AvatarImg

Jonas E.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool in an agile world

Reviewed 5 years ago

We've merged two different companies in the last year, with different (and complex) time reporting solutions. Our biggest problems is the company structure we have. It doesn't fully align with Jira's thought of how a project is defined, where in Jira a project is tracking the life cycle of a product and in ERP a project is what a project manger traditionally would define as a project. Tempo as a tool on it's own is really easy and intuitive to both administer and use. For a simpler (more modern) company structure it would have been a much easier implementation.

Pros

The ease of use for end users, it's very easy to on board new users to have their time reported.

Cons

Our management would like to have a bit more configuration when it comes to the reports, especially utilization to not only take logged time into account, but also include expected time. Lacking approval on account basis rather than just full timesheet.

VS
AvatarImg

Vendel S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Tempo Timesheets at our company

Reviewed 5 years ago

We are using Tempo in our projects for our customer. It's very important to have a detailed time logging possibility. Tempo integrates well into JIRA Cloud but some of the features (e.g. tracking in the browser and not in the mobile app) are not intuitive enough.

Pros

- Good integration into JIRA Cloud. - Existing mobile

Cons

- Reporting feature is not perfect enough. - Usage as a user is not intuitive enough (for the first time)

CB
AvatarImg

Christopher B.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

What's next?

Reviewed 5 years ago

Continue improving the product. We're using it and I'd like to push it out to others in our company.

Pros

I've used up to a dozen time tracking products, and the easy of use on this is the best. It creates less pain for a painful process of time tracking.

Cons

Some parts behave as unexpected. Removing people from teams/jira messed up their reports. Deleting Jira issues also deletes the time (This one is key - it'd be awesome if I don't have to worry about this)

SS
AvatarImg

Svetlana S.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

New look and fell has very bad UX

Reviewed 5 years ago
Pros

Adding to Jira missing work reporting capability needed for billing and cost tracking, making work reporting easy.

Cons

With new look and feel reviewing reports became nightmare. Missing expand and collapse, layout is taking too much space, difficult to eye track work description and other data, like hours. We spend now 3 times more time than before to confirm reports and bill clients. We are looking into other options, even moving away from Jira.

LS
AvatarImg

Lillian S.

Program Development, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great timesheet application

Reviewed 5 years ago

Even with the cons above still helps in one-stop-shopping with JIRA on all the information I need and the ability to export all fields to do reporting is very helpful with reports to clients and internal stakeholders.

Pros

The different ways to be able to enter time - especially the daily view with the time. Good integration with JIRA and Ease in customizing and editing.

Cons

Not being able to report fully on how I want (e.g., export into Excel indicating time by week periods); GUI issue where you have to scroll to the bottom to navigate - logged bug). Still not sure how to work the teams and calculation of remaining time vs estimation and ability to add a field to show % complete. Would be good to be able to select which fields to export to excel and save that - would save me a lot of time.

AvatarImg
AvatarImg

Julian D.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

tempo makes tracking easy

Reviewed 5 years ago

tempo suits pretty much the needs of our company to track time

Pros

i like the timetable feature as well as the integration into jira fits our needs

Cons

some features are lacking a smooth user experience. reports could be done better

RS
AvatarImg

Roy S.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Just ok

Reviewed 5 years ago
Pros

It tracks time by issue and outputs the data into reports that are mostly usable.

Cons

It’s slow. Despite me always selecting things like grid view, etc., it often reverts back to other views I don’t use. Timesheets always default to displaying the entire current month - even when it’s the first day of the month.