TMetric Pricing, Features, Reviews & Comparison of Alternatives

Pros
I like that with the click of a button I can not only switch between clients but also sub projects for each of those clients. At the end of the week I can run a report and pull everything into a spreadsheet and send each client a complete snapshot of how much time was spend on which aspects of their business. There is even an app so if I am not sitting at my desk but doing some work from my tablet or on a call I can still click the button and track every minute.

Cons
I have not encountered anything I dislike. I use the free version and have not found its limitations

Rating breakdown

Likelihood to recommend: 10/10

Pros
The relatively unofficial API support for the product is very through; if there isn't a first party support already built in for the tools we use, Browser Extension enabling ZenDesk Support, then we have some flexibility to build up additional solutions to integrate TMetric into our work flow. It's easy to create a budget for a project that can be assigned to either time or a monetary value. Time is linear, and cannot overlap; so if you need to go back and change your time because it wasn't tracked properly, you don't need to worry about readjusting all entries to make sure you're not double billing a client.

Cons
The project selection tool starts to get slow to load when you have a lot of projects in the system. The desktop application hasn't always been that reliable (crashes, the window opening) although I still run it in the background to monitor what I'm working on, so I can go back and review it at any time. Because time doesn't overlap it is relatively easy to accidentally overwrite a days worth of entries if you accidentally meant to make your start time of an entry to 3:00 PM, forgetting to add the "PM", and the system defaults to 3:00 AM, and giving you a quick "are you sure message".

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like it's simplicity - both in looks and function. Once the browser extension is installed you can time track tasks straight from Asana or manually add the time yourself - both methods are relatively quick to do. I like that you can view reports of how you've spent your time - on what projects and clients. Very useful for administrators and accountants.

Cons
It often crashes, breaks or bugs out, leaving myself and my team unable to track our hours in the software. It only breaks every three weeks or so, but I suppose I did expect it to work ALL the time. The other thing that is very annoying is when you are manually entering your hours and they start in AM and finish in PM. The slightly-clunky-to-use clock interface does not automatically guess that you meant PM and ruins all the hours you've already entered that morning by setting the last task as finishing at 12.45AM! The analogue clock face interface used to enter times is a little annoying - it has to be clicked or pressed in the right order and very accurately. It is easy to accidentally leave a timer tracking - even overnight. Perhaps there could be some way to counter this?

Rating breakdown

Likelihood to recommend: 6/10

Pros
save time, satisfactorily integrating our workflow. It has made our life easier as it allows us to categorize our time helping us to stay within the specified time frame. It has good usability and helps us to control projects within our KanBan in Trello, and if you left the timer on, it is easy to adjust it on the supplier's website. It allows the monitoring of the hours dedicated in the project of each team member and see the progress of each activity.

Cons
Sometimes the service was interrupted, with no apparent reason or notification stating the reason. It does not have compatibility with mobile devices.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I love that I can track time for multiple clients with just a few clicks. The end of the week summaries are perfect and allow for quick and easy invoicing without too much effort.

Cons
The software can be a tad glitchy at times, but I've found that some patience and a quick refresh usually gets things flowing smoothly again.

Rating breakdown

Likelihood to recommend: 9/10