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PayHOA Logo

Homeowner association (HOA) management software

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PayHOA - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

PayHOA overview

Based on 565 verified user reviews

What is PayHOA?

PayHOA is a HOA solution with key features that include member database management, billing and invoicing, transaction history tracking, payment processing, fee collection, accounting, and more.

Who uses PayHOA?

By industry, PayHOA reviewers are most commonly professionals in real estate (33%). The most frequent use case for PayHOA cited by reviewers is HOA management (87% of reviewers).

What do users say about PayHOA pricing?

Most reviewers indicate that PayHOA delivers strong value for money, especially for small HOAs, and they appreciate the tiered pricing, included features, and free trial. Some users report extra transaction fees and high check-cutting subscription costs.

Starting price

54 /
per month
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try for free

Pros & Cons

Payment Management

Homeowner Management

Collection Management

Transaction and Violation Management

Cumbersome transaction handling

Unreliable bank connectivity

PayHOA’s user interface

Ease of use rating:

PayHOA pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(146)
5(411)

What do users say about PayHOA?

PayHOA is a HOA solution with key features that include member database management, billing and invoicing, transaction history tracking, payment processing, fee collection, accounting, and more.

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Who uses PayHOA?

Based on 565 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate
Nonprofit Organization Management
Accounting
Management Consulting
Others

Use cases

HOA
Property Management
Property Management Accounting
Online Property Management
Real Estate Property Management

PayHOA's key features

GetApp's analysis of 64 verified user reviews collected between June 2022 and November 2024 identifies PayHOA's most critical features and summarizes user sentiment about those features.

Accounting

Reviewers appreciate PayHOA's accounting capabilities for tracking payments, budgeting, and providing transparent financial reports. They report that connecting bank accounts simplifies reporting for CPAs and tax purposes. Users find it helpful for managing accounts receivables and generating timely financial updates. However, they express a desire for more automation and customization options in reporting. They say the system reduces the burden on treasurers and provides clear, accessible financial data, making it easier for board members to stay informed about the HOA's financial status. Of the 37 PayHOA users who gave detailed accounts of their use of Accounting, 97% rated this feature as important or highly important.

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“Accounting is very critical for us to keep track of who paid / didn't pay, and budgeting purposes for the next year. It helps us to set reasonable HOA dues being able to see the full picture of our income/expenses.”
RO

Robert O.

President

“The ability to connect bank accounts has enabled easily reporting for our CPA to take care of our needs in a seamless fashion. ”
JM

Jordan M.

President and Treasurer


Member database

Reviewers highlight PayHOA's member database for its ability to track current and past residents, along with their contact information. They find it valuable for maintaining accurate records, updating information easily, and ensuring effective communication with homeowners. Users appreciate the straightforward user management and custom fields for capturing additional data. They report that the database helps with billing, legal information distribution, and keeping the HOA organized. They also note the ease of adding new members and accessing ownership history. Of the 29 PayHOA users who gave detailed accounts of their use of Member Database, 97% rated this feature as important or highly important.

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“The Member database tracks all of the current residents' with their contact information, as well as previous owners of each property in an well organized manner.”
KL

Kemba L.

Treasurer

“We are a small HOA, but having a database with all owners contact information that is easy to update when transfers occur is extremely helpful to our board.”
KO

Karen O.

President


Member communication

Reviewers indicate that PayHOA's member communication capabilities enhance transparency and responsiveness. They appreciate the ability to send emails, texts, and US mail to homeowners, as well as the option to schedule communications. Users find the broadcast and mail room functions particularly useful for disseminating important information and maintaining communication logs. They report that these tools improve homeowner satisfaction by allowing quick responses to requests and providing a primary means of communication for the board. Of the 19 PayHOA users who gave detailed accounts of their use of Member Communication, 95% rated this feature as important or highly important.

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“Besides actual upkeep of the property, communication is the next most important item so unit owners know what's going on. The mail room and broadcast function are great for keeping that all together.”
SH

Steven H.

President

“Member communication via Text, Email or US mailing is very easy and affordable as electronic is free and US mail is much more economical that printing and mailing by hand”
DM

David M.

Owner


Property database

Reviewers find PayHOA's property database helpful for tracking property history, including ownership changes and ongoing issues. They appreciate the ability to associate properties with current and previous owners, and the inclusion of photos for visual reference. Users report that the database aids in managing compliance, maintaining accurate records, and providing easy access to property information for both the board and residents. They say it is straightforward to use and integrates well with other aspects of HOA management. Of the 26 PayHOA users who gave detailed accounts of their use of Property Database, 92% rated this feature as important or highly important.

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“I really like the ability to see the history of the home and not just the history of the current homeowner. This allows incoming board members to be able to see previous homeowner history, balances owned, etc.”
KC

Kristi C.

HOA president

“It's very easy to review the property and add photos to help keep it straight visually.”
JP

Jason P.

Treasurer


Payment processing

Reviewers highlight PayHOA's payment processing capabilities for their efficiency and convenience. They appreciate the ability to connect bank accounts, automate payments, and offer multiple payment options, including ACH and credit cards. Users report that the system simplifies the tracking of payments, reduces administrative workload, and provides timely payment reminders. They also value the flexibility of who pays the processing fees. However, some mention occasional processing errors and high transaction fees. Overall, they find it a valuable tool for managing HOA payments. Of the 25 PayHOA users who gave detailed accounts of their use of Payment Processing, 88% rated this feature as important or highly important.

See related user reviews

“By accepting payments directly in PayHOA, we reduce the effort required to align payments to specific invoices and residents. It makes administration much easier.”
RC

Ralph C.

HOA Treasurer

“Batch billing, ACH and credit card payment options, automated posting of payments. Excellent”
CC

Cathy C.

Trustee


All PayHOA features

Features rating:

Role-Based permissions
Alerts/Notifications
Bank reconciliation
Data import/export
Credit card processing
Billing & invoicing
Reporting/Analytics
Financial reporting
Transaction history
Online payments
Fee collection
Expense tracking
Activity dashboard
Access controls/permissions
General ledger
Violation tracking
Dashboard
Financial management
Property management
Maintenance management
Tenant portal
File management
Owner portal
Document management
Real-Time notifications
Accounts payable
SMS messaging
Work order management
Cash flow management
Budgeting/Forecasting
Activity tracking
Vendor management
Website management
Tenant tracking
Task management
Customizable templates
Rent tracking
Committee management
Maintenance scheduling
Calendar management
Reminders
Reporting & statistics
Residential properties
Accounts receivable
Self service portal
Tax filing
Third-Party integrations
Contact management
Communication management
Customizable branding
Customizable reports
Electronic payments
Event management
Faculty/Staff management
For property managers
Application management
HOA violation enforcement
Income & balance sheet
Inspection management
Late fee calculation
Lease management
API
Portfolio management
Recurring invoicing
Recurring/Subscription billing

PayHOA awards

PayHOA alternatives

PayHOA logo
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54

Per month

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HOA Sites logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

PayHOA pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

0 - 25 units

54

Per month

Features included:

  • Communication Tools
  • Comprehensive Security
  • Financial Reporting
  • Online Payments
  • Requests & Violations
  • Unit Management
  • Approval Workflows
  • Unlimited Surveys
  • Vendor Management

26 - 50 units

65

Per month

Features included:

  • Communication Tools
  • Comprehensive Security
  • Financial Reporting
  • Online Payments
  • Requests & Violations
  • Unit Management
  • OCR Scanner
  • Vendor Payments

51 - 100 units

109

Per month

Features included:

  • Communication Tools
  • Comprehensive Security
  • Financial Reporting
  • Online Payments
  • Requests & Violations
  • Unit Management
  • Website Builder

101 - 150 units

142

Per month

Features included:

  • Communication Tools
  • Comprehensive Security
  • Financial Reporting
  • Online Payments
  • Requests & Violations
  • Unit Management
  • Bank Reconciliation

151-200 units

186

Per month

Contact vendor for more details

500+ units

275

Per month

Features included:

  • Unlimited Custom Fields
  • Unlimited tags
  • Document Storage and Sharing
  • Message Boards
  • Forums
  • ACH Payments
  • Bookkeeping

User opinions about PayHOA price and value

Value for money rating:

Of 44 reviews that provide robust commentary on PayHOA's price and value, mention it in a positive light.

Most reviewers indicate that PayHOA offers strong value for money, especially for small and self-managed HOAs seeking to reduce costs associated with property management companies. They appreciate the tiered pricing based on unit count, the inclusion of essential features like online payments, document storage, and financial tools, and the availability of free trials. Users say the platform is economical compared to competitors and provides useful functionality at a reasonable price. Some users report that additional transaction fees and certain payment plan features could be improved, and a few feel the subscription cost for check-cutting is high.

, and

PayHOA integrations (8)

Integrations rated by users

We looked at 565 user reviews to identify which products are mentioned as PayHOA integrations and how users feel about them.

Integration rating: 5.0 (2)

We use GMail for our email system and have been using Google Calendar all along

BS

Bob S.

HOA VP

Weebly logo
Weebly

Integration rating: 5.0 (1)

We've had a website as the landing page and entry to our HOA business for a long time. Homeowners expect it, we needed to provide it.

BS

Bob S.

HOA VP

Stripe logo
Stripe

Integration rating: 4.1 (11)

Plaid logo
Plaid

Integration rating: 4.3 (7)

Lob logo
Lob

Integration rating: 5.0 (1)

Other top integrations

PayHOA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Webinars
Videos
Documentation

PayHOA FAQs

Q. Who are the typical users of PayHOA?

PayHOA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What is PayHOA used for?

PayHOA is a comprehensive cloud-based software solution designed specifically for homeowners associations and community management. The platform offers a complete suite of financial tools including automated invoicing for dues, fees, and fines, with integrated online payment options that allow homeowners to set up autopay functionality. The accounting module supports both cash and accrual reporting with transaction coding capabilities, filters by date and category, and generates professional reports for boards. The system automatically updates ledgers when payments are processed, eliminating manual data entry and providing real-time financial visibility comparable to dedicated accounting software. The communication infrastructure within PayHOA enables association managers to distribute mass communications through multiple channels including text messages, emails, and phone calls. The platform includes a mailroom feature for streamlined USPS mailings, private message boards for community engagement, and a website builder for creating professional HOA websites. Management capabilities extend to violation tracking for covenant enforcement, customizable request forms with built-in workflows for maintenance and architectural submissions, secure document storage, and online voting and surveys. The owner portal serves as a centralized hub where homeowners can access all relevant information. PayHOA incorporates military-grade security protocols to protect sensitive association data while offering seamless integrations with complementary tools at no additional cost. The platform accommodates various payment methods including online transactions and traditional paper checks, with optional lockbox services for electronic processing. Payment fees can be configured to be covered by either the homeowner or absorbed by the association. Bank account authentication can be completed using online banking credentials or through manual entry of account and routing numbers, providing flexibility for different security preferences. The software is designed to scale from small self-managed associations to large property management companies with thousands of units. Customer support is provided through multiple channels including chat, email, and scheduled one-on-one meetings, with no additional fees for support or training sessions. The comprehensive nature of PayHOA eliminates the need for multiple software subscriptions, consolidating all HOA management functions into a single platform that streamlines operations, improves communication, and enhances financial management for community associations.


Q. What are the benefits of using PayHOA?

  • Streamline your entire HOA management process with an all-in-one, cloud-based platform that handles invoicing, dues collection, accounting, communications, and more in one place.
  • Save valuable time each week through automation, including automated invoicing, payment tracking, and seamless report generation for unpaid dues and fees.
  • Enhance community engagement and transparency with built-in communication tools like mass texts, emails, phone calls, private message boards, and a customizable website builder.
  • Simplify financial management with robust, HOA-specific accounting features, bank integrations, and professional reporting—no need for separate accounting software.


  • Q. What languages does PayHOA support?

    PayHOA supports the following languages:
    English


    Q. Does PayHOA support mobile devices?

    PayHOA supports the following devices:
    Android, iPad, iPhone


    Q. Does PayHOA offer an API?

    No, PayHOA does not have an API available.


    Q. What level of support does PayHOA offer?

    PayHOA offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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