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PayHOA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Homeowner association (HOA) management software
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PayHOA - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
PayHOA overview
Based on 565 verified user reviews
What is PayHOA?
PayHOA is a HOA solution with key features that include member database management, billing and invoicing, transaction history tracking, payment processing, fee collection, accounting, and more.
Who uses PayHOA?
By industry, PayHOA reviewers are most commonly professionals in real estate (33%). The most frequent use case for PayHOA cited by reviewers is HOA management (87% of reviewers).
What do users say about PayHOA pricing?
Most reviewers indicate that PayHOA delivers strong value for money, especially for small HOAs, and they appreciate the tiered pricing, included features, and free trial. Some users report extra transaction fees and high check-cutting subscription costs.
Starting price
per month
Pros & Cons
Payment Management
Homeowner Management
Collection Management
Transaction and Violation Management
Cumbersome transaction handling
Unreliable bank connectivity
PayHOA’s user interface
PayHOA pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about PayHOA?
PayHOA is a HOA solution with key features that include member database management, billing and invoicing, transaction history tracking, payment processing, fee collection, accounting, and more.
Select to learn more
Who uses PayHOA?
Based on 565 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PayHOA's key features
GetApp's analysis of 64 verified user reviews collected between June 2022 and November 2024 identifies PayHOA's most critical features and summarizes user sentiment about those features.
Reviewers appreciate PayHOA's accounting capabilities for tracking payments, budgeting, and providing transparent financial reports. They report that connecting bank accounts simplifies reporting for CPAs and tax purposes. Users find it helpful for managing accounts receivables and generating timely financial updates. However, they express a desire for more automation and customization options in reporting. They say the system reduces the burden on treasurers and provides clear, accessible financial data, making it easier for board members to stay informed about the HOA's financial status. Of the 37 PayHOA users who gave detailed accounts of their use of Accounting, 97% rated this feature as important or highly important.
Robert O.
President
Jordan M.
President and Treasurer
Reviewers highlight PayHOA's member database for its ability to track current and past residents, along with their contact information. They find it valuable for maintaining accurate records, updating information easily, and ensuring effective communication with homeowners. Users appreciate the straightforward user management and custom fields for capturing additional data. They report that the database helps with billing, legal information distribution, and keeping the HOA organized. They also note the ease of adding new members and accessing ownership history. Of the 29 PayHOA users who gave detailed accounts of their use of Member Database, 97% rated this feature as important or highly important.
See related user reviews
Kemba L.
Treasurer
Karen O.
President
Reviewers indicate that PayHOA's member communication capabilities enhance transparency and responsiveness. They appreciate the ability to send emails, texts, and US mail to homeowners, as well as the option to schedule communications. Users find the broadcast and mail room functions particularly useful for disseminating important information and maintaining communication logs. They report that these tools improve homeowner satisfaction by allowing quick responses to requests and providing a primary means of communication for the board. Of the 19 PayHOA users who gave detailed accounts of their use of Member Communication, 95% rated this feature as important or highly important.
See related user reviews
Steven H.
President
David M.
Owner
Reviewers find PayHOA's property database helpful for tracking property history, including ownership changes and ongoing issues. They appreciate the ability to associate properties with current and previous owners, and the inclusion of photos for visual reference. Users report that the database aids in managing compliance, maintaining accurate records, and providing easy access to property information for both the board and residents. They say it is straightforward to use and integrates well with other aspects of HOA management. Of the 26 PayHOA users who gave detailed accounts of their use of Property Database, 92% rated this feature as important or highly important.
See related user reviews
Kristi C.
HOA president
Jason P.
Treasurer
Reviewers highlight PayHOA's payment processing capabilities for their efficiency and convenience. They appreciate the ability to connect bank accounts, automate payments, and offer multiple payment options, including ACH and credit cards. Users report that the system simplifies the tracking of payments, reduces administrative workload, and provides timely payment reminders. They also value the flexibility of who pays the processing fees. However, some mention occasional processing errors and high transaction fees. Overall, they find it a valuable tool for managing HOA payments. Of the 25 PayHOA users who gave detailed accounts of their use of Payment Processing, 88% rated this feature as important or highly important.
See related user reviews
Ralph C.
HOA Treasurer
Cathy C.
Trustee
All PayHOA features
Features rating:
PayHOA awards
PayHOA alternatives
PayHOA pricing
Pricing plans
Pricing details:
User opinions about PayHOA price and value
Value for money rating:
Of 44 reviews that provide robust commentary on PayHOA's price and value, mention it in a positive light.
Most reviewers indicate that PayHOA offers strong value for money, especially for small and self-managed HOAs seeking to reduce costs associated with property management companies. They appreciate the tiered pricing based on unit count, the inclusion of essential features like online payments, document storage, and financial tools, and the availability of free trials. Users say the platform is economical compared to competitors and provides useful functionality at a reasonable price. Some users report that additional transaction fees and certain payment plan features could be improved, and a few feel the subscription cost for check-cutting is high.
, and
PayHOA integrations (8)
Integrations rated by users
We looked at 565 user reviews to identify which products are mentioned as PayHOA integrations and how users feel about them.
Integration rating: 5.0 (2)
“We use GMail for our email system and have been using Google Calendar all along”
Bob S.
HOA VP
Integration rating: 5.0 (1)
“We've had a website as the landing page and entry to our HOA business for a long time. Homeowners expect it, we needed to provide it.”
Bob S.
HOA VP
Integration rating: 4.1 (11)
Integration rating: 4.3 (7)
Integration rating: 5.0 (1)
PayHOA support options
Typical customers
Platforms supported
Support options
Training options
PayHOA FAQs
PayHOA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is PayHOA used for?
PayHOA is a comprehensive cloud-based software solution designed specifically for homeowners associations and community management. The platform offers a complete suite of financial tools including automated invoicing for dues, fees, and fines, with integrated online payment options that allow homeowners to set up autopay functionality. The accounting module supports both cash and accrual reporting with transaction coding capabilities, filters by date and category, and generates professional reports for boards. The system automatically updates ledgers when payments are processed, eliminating manual data entry and providing real-time financial visibility comparable to dedicated accounting software. The communication infrastructure within PayHOA enables association managers to distribute mass communications through multiple channels including text messages, emails, and phone calls. The platform includes a mailroom feature for streamlined USPS mailings, private message boards for community engagement, and a website builder for creating professional HOA websites. Management capabilities extend to violation tracking for covenant enforcement, customizable request forms with built-in workflows for maintenance and architectural submissions, secure document storage, and online voting and surveys. The owner portal serves as a centralized hub where homeowners can access all relevant information. PayHOA incorporates military-grade security protocols to protect sensitive association data while offering seamless integrations with complementary tools at no additional cost. The platform accommodates various payment methods including online transactions and traditional paper checks, with optional lockbox services for electronic processing. Payment fees can be configured to be covered by either the homeowner or absorbed by the association. Bank account authentication can be completed using online banking credentials or through manual entry of account and routing numbers, providing flexibility for different security preferences. The software is designed to scale from small self-managed associations to large property management companies with thousands of units. Customer support is provided through multiple channels including chat, email, and scheduled one-on-one meetings, with no additional fees for support or training sessions. The comprehensive nature of PayHOA eliminates the need for multiple software subscriptions, consolidating all HOA management functions into a single platform that streamlines operations, improves communication, and enhances financial management for community associations.
Q. What are the benefits of using PayHOA?
Q. What languages does PayHOA support?
PayHOA supports the following languages:
English
Q. Does PayHOA support mobile devices?
PayHOA supports the following devices:
Android, iPad, iPhone
Q. Does PayHOA offer an API?
No, PayHOA does not have an API available.
Q. What level of support does PayHOA offer?
PayHOA offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base























