PHOTO iD Reviews - Pros & Cons, Ratings & more

Spectora

Inspection Support Network

Palmtech Home Inspection Software

BusyPaws

PHOTO ID by U Scope is a team collaborative inspection platform that enables users labels images with a single snap, which enables property inspections to be completed either onsite or with its virtual inspection platform to produce professional detailed property inspection reports in real-time.

PHOTO iD

Android

Web-based

Windows

iPad

iPhone

Estimator, Project Manager

By far the most infuriating is the utter lack of communication from their support department, despite constant assurances of a call back.

Owner 

I absolutey love it I think it’s user friendly and awesome for the price.

Building Consultant 

Trouble with syncing and limited data storage when internet is not available.

Roof Inspector/Business Development

The ability to add/edit captions to inspection photos is very helpful.

Vice President

Mostly great, with a few recommended improvements.

You have to reorganize the slides which is a massive pain.

President

I love the dictation feature so you can label your photos as you are taking them.

Sales Manager

I hate that the server does not utilize the abilities of my phone camera. Only 2x zoom and no wide angel zoom.

Security Monitor 

All Pros the best software for the operation no blow up, or money needed.

Due to different tasks that people have in mind, i preferred PHOTO iD because of how easy it is to interact with and you be even surprised of how their prices are.

This is the sole reason I took time out of my day to write a review. Their customer service is at the highest level. The [sensitive content hidden]  and their team has went above and beyond to assist me when a problem has came up while using the app. I had made a promise to a big, new customer, that he would have my report on his desk (email) first thing in the morning. Something had went wrong with the app after a big update, I'm not sure if this was a local issue with just me or a global issue, but when I contacted customer support they spent the whole day working with me to make sure that the problem got resolved and that I could keep my promises to my customer. The owner himself has reached out to me to help solve problems and has spent two hours on the phone listening to my feedback and what features and changes that I would like to see. I don't really know but I'm sure I could find an app that was cheaper or might have more features but based on the customer service alone I wouldn't switch. The ability to get immediate help on solving problems and move on with my work load is where I find the biggest value. I'm very impressed by their commitment to making their product the best it can be.

Photo iD Customer Service 

Great customer service and troubleshooting 

Great and fast 

Hi Miracle,

Thank you for your 5-star review! We really do appreciate it. If you ever have any suggestions or need any assistance, please don't hesitate in contacting us at info@uscope.net.

Kindest regards,

Team U Scope

Overall the experience is great, perfect for my set up and company needs.

Great for small to mid size companies!

Hi Michael.

Thank you so much for your review. We really do depend on our user's feedback to help improve the overall platform.

It sounds like your taking photos with your phone's camera and uploading the images into PHOTO iD afterwards. The iPhone app has some current restrictions that only allow users to upload 20 images at a time in this scenario, however, the Android version doesn't.

I've have our dev team look into the iPhone's upload feature again to see if there may be a way to enable that upload feature.

If you have any other issues or suggestions, please email us at info@uscope.net.

Thank you,

Team U Scope



Overall experience is good. Customer service/tech support is slow to respond and slow to fix issues. 

Great product. Additional features would be helpful 

Hi Stephanie, you can add rooms and new categories to the new web app. Please contact us on info@uscope.net and we'll be happy to walk you through the platform to show you all the new and latest features.

Thank you,

Team U Scope

One Of The Best 

Hi Yolanda,

Thank you for your review and that you think PHOTO iD by U Scope is one of the best softwares on the market.

Kind regards,

Team U Scope

My overall experience has been very pleasant.

Photo ID is worth it!

Hi Justin,

Thank you for your review. Please email us at info@uscope.net to give us more information regarding the trouble you had with limited data storage so our dev team can see if it''s something we can improve there. Unfortunately, whenever it's poor internet connectivity, there isn't much that can be done until the mobile device is able to sync to the server.

Best regards,

Team U Scope

Love it. Getting all my adjusters using it this year. 

1 year trial review

Hi John,

Thank you for your review. We really appreciate your feedback! We are constantly trying to improve the voice to text feature as it tends to work different from iPhone vs Android devices.

There is a very easy way to move the photos from one room folder to another. By long-pressing an image within the image gallery of a room category, 4 edit options appear at the bottom of the screen. After that, simply select all the images you want to move and select the 4th icon on the bottom right corner of the screen, which allows you to move all those selected images to the room of your choice. 

If you need any assistance with this feature, please email us at info@uscope.net and we'll be happy to jump on a zoom call to walk you through it and how to also move images from room to room within the new web app.

Kind regards,

Team U Scope

I used it once in a while in workflow arrangement but i saw that the app proved to be more efficient and this is how I went on with it but not for a long time, but also long enough to know that it is good.

PHOTO iD, The future AI we need

Dear User,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future.

Best regards,

Team U Scope

I found Photo ID to be a useful addition to my inspection process

Helpful features

Dear User,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Please email us ay info@uscope.net if you have any questions or experience any issues in the future. We'd also like to know more about your integration processes.

Best regards,

Team U Scope

Very minimal compared to other systems I have worked on but seems to create  a workload that all can utilize. 

Overall interpretation of Photo Id

Dear Troy,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. Please email us ay info@uscope.net if you have any questions or experience any issues in the future.

Best regards,

Team U Scope

Mostly great, with a few recommended improvements

Dear Colin,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Please email us ay info@uscope.net to let us know what other features you would like on the report output so we can consider that in a future update.

Best regards,

Team U Scope

A fantastic program that desperately needs new developers and a better way to communicate with their tech support staff.  

I would only recommend this app to the patient and tech savy

Dear User,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Let's schedule a call so we can get more information about the issues you have experience. I'll include our dev team on the call so they can address these issues accordingly. Please send us an email at info@uscope.net

Best regards,

Team U Scope

Field Adjusting Made Easy

Hi Jimmy,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

The new web app allows you to create custom templates that you can save and use for future projects.

Please email us ay info@uscope.net if you have any questions or need some assistance with that feature.

Best regards,

Team U Scope

Overall its a solid inspection app. Just needs a some improvement to be perfect.

A great server for inspections

Dear Eric,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

You do have the ability to add your own folders in the mobile app and in the web app and we are currently working on adding the wide angle zoom to the app's camera.

Please email us ay info@uscope.net so we can schedule a call so we can walk you through how to add custom category folders.

Best regards,

Team U Scope

Photo OD

Hi Derrick,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Please email us ay info@uscope.net to provide us with more information in regards to formatting the photolog.

Thank you,

Team U Scope

I absolutey love it I think it’s user friendly and awesome for the price 

Ryan’s review 

Dear User,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Please email us ay info@uscope.net to provide us with more information regarding what you mean by reorganizing slides as we're not sure what feature you're referring to.

Thank you,

Team U Scope

Many projects that we needed this software for.

Review For Photo Id

Dear Kristhian,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

Please email us ay info@uscope.net if you have any questions or experience any issues in the future.

Best regards,

Team U Scope

Easy to use and less expensive than other roof sketch reports

Dear User,

Thank you for your review. We really appreciate your valuable feedback as we continue to improve the entire platform. 

We are releasing an updated version of the web app this month so that you can move multiple photos around at the same time and we'll try to address that same thing in a new version of the mobile app we're currently developing.
 
Please email us ay info@uscope.net if you have any questions or experience any issues in the future.

Best regards,

Team U Scope

PHOTO iD Reviews

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Pros and cons

19 reviews