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Propertyware
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based property management solution
Table of Contents
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Propertyware - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Propertyware overview
Based on 324 verified user reviews
What is Propertyware?
Propertyware is a property management tool offering key features such as accounting, tenant portal, and online payments, among others.
Who uses Propertyware?
By industry, Propertyware reviewers are most commonly professionals in real estate (83%). The most frequent use case for Propertyware cited by reviewers is property management (70% of reviewers).
What do users say about Propertyware pricing?
Some reviewers find Propertyware’s pricing reasonable for the features offered and appreciate the free trial, while some users report it is more expensive than competitors and indicate frustration with additional charges and steep costs for smaller owners.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Property Management
Features
Navigation
Tenant and Owner Portals
Challenging payment processes
Propertyware’s user interface
Propertyware pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.8
Ease of use
3.8
Customer support
4.0
Reviews sentiment
What do users say about Propertyware?
Propertyware is a property management tool offering key features such as accounting, tenant portal, and online payments, among others.
Select to learn more
Who uses Propertyware?
Based on 324 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Propertyware's key features
GetApp's analysis of 50 verified user reviews collected between July 2021 and October 2024 identifies Propertyware's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Propertyware's accounting capabilities for keeping accurate records and tracking transactions. They find it easy to maintain property books, bill tenants, and pay vendors. Users report that the software helps manage multiple bank accounts and run detailed reports. However, some mention the need for more user-friendly interfaces and active management. They indicate that support is generally helpful in resolving issues, and they value the ability to unwind errors efficiently. Of the 18 Propertyware users who gave detailed accounts of their use of Accounting, 100% rated this feature as important or highly important.
Patrick C.
President
Brion F.
Property Manager
Reviewers highlight Propertyware's tenant portal for its ease of use and helpful functionalities. They report that tenants can make payments, submit maintenance requests, and access personal information. Users appreciate the 'login as' capability for assisting tenants and the portal's clean, clear interface. However, some tenants find it not user-friendly and face issues with multiple properties. They say the portal improves communication and service quality, despite occasional technical problems. Of the 20 Propertyware users who gave detailed accounts of their use of Tenant Portal, 90% rated this feature as important or highly important.
See related user reviews
Chari M.
Tenant Relations Coordinator
Kandace S.
Property Management Bookkeeper
Reviewers indicate that Propertyware's online payments feature is convenient and reduces manual check processing. They find it helpful for freeing up bookkeepers' time and allowing tenants to pay easily. However, users report frustration with the 3-5 day clearing time and high fees for debit or credit card payments. They mention that while the system is generally easy to use, it sometimes complicates payment tracking and cannot pass credit card fees to owners. Of the 22 Propertyware users who gave detailed accounts of their use of Online Payments, 82% rated this feature as important or highly important.
See related user reviews
Amy A.
Bookkeeper
John P.
Owner
All Propertyware features
Features rating:
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Propertyware pricing
Pricing plans
Pricing details:
User opinions about Propertyware price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Propertyware's price and value, mention it in a positive light.
Some reviewers find Propertyware’s pricing reasonable for the features offered and appreciate the availability of a free trial. They say the software provides good value for small companies and feel the cost is justified by the range of services included. However, some users report that Propertyware is more expensive than competitors and mention that the pricing can be steep, especially for smaller owners. Reviewers indicate frustration with additional charges for certain functionalities and feel that the overall cost sometimes surpasses the value received. Some users think similar products are available at a more reasonable price.
, and
Propertyware integrations (9)
Integrations rated by users
We looked at 324 user reviews to identify which products are mentioned as Propertyware integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
Propertyware customer support
What do users say about Propertyware customer support?
Customer support rating:
We analyzed 105 verified user reviews to identify positive and negative aspects of Propertyware customer support.
Widespread user sentiment highlights the support team's professionalism, patience, and willingness to resolve issues step by step.
A significant portion of users appreciate the quick response times and helpful troubleshooting from customer service.
Frequently reported by users, customer support is accessible via phone, tickets, and provides clear instructions for future issues.
A minority of users report slow response times, lack of follow-up, and difficulty getting knowledgeable answers from support staff.
Support options
Training options
To see what individual users say about Propertyware's customer support, check out the review snippets below.
“The customer service is great, so many times they are able to troubleshoot any tech issues on the backend and/or explain how to accomplish a goal we are seeking from the product.”
Deric R.
Corporate Planning/Operations Associate
“The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion.”
sharon c.
Controller
“At times it takes days (the longest wait was 1 1/2 weeks) for them to respond and the response is always by e-mail and useless feedback. Plus they still don't understand that we cannot stop our business for days or weeks to get an answer so by the time you do get the answer you have already exhausted a day or two trying to solve it yourself. ”
gabriel h.
President
Propertyware FAQs
Propertyware has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Propertyware used for?
Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants. Propertyware offers a property management module that enables users to organize & share all owner & tenant contact details and property information at a secure and centralized location.The product also enables users to automate renewals, and the tasks associated with tenants moving in or out of the property such as lease management, lease bumps, and CRP (Certificate of Rent Paid) forms. The collaboration feature of the property module enables users to manage conversations between all stakeholders, write standard letters related to property documentation, track activities, create audit logs, and sync schedules with Outlook & Google Calendar. The document management feature of the module allows users to easily upload & organize documents, make important documents accessible offline, and ensure document security in cloud-based data centers. Additionally, the module offers features such as tenant & owner portals, work order management, real-time reporting & analytics, and mobile integration. Propertyware also offers an online marketing module including features such as lead management, contact center lease calls, and tenant screening. The product also offers an accounting module with payment management, budgeting, electronic payments, and integration with third-party software such as QuickBooks. Key customers of the software include CrestCore Realty, 3rd Base Realty, Husky Real Estate Group, and Garner Properties.
Q. What are the benefits of using Propertyware?
? Propertyware caters to the needs of all type of property holders: enabling fee managers to handle property & fees for owners; asset managers to manage bank owned properties; and landlords to manage rental properties & tenants.
? The software stores all data in the cloud, enabling users anytime access to customer & property data from any device type.
? The product allows users to communicate lease status, owner statements, work order status, or any other communication through a branded customer portal.
? Propertyware enables users to track leads throughout the sales lifecycle with tools for integrated call tracking and prospect management.
? The product offers built-in dashboards & reporting features that enable users to evaluate their project ROI.
? The product offers integration with QuickBooks to track expenses and accept payments via credit card.
Q. What languages does Propertyware support?
Propertyware supports the following languages:
English
Q. Does Propertyware support mobile devices?
Propertyware supports the following devices:
Android, iPad, iPhone
Q. Does Propertyware offer an API?
Yes, Propertyware has an API available for use.
Q. What level of support does Propertyware offer?
Propertyware offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
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