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SAP S/4HANA Cloud Logo

SAP S/4HANA Cloud

A complete, intelligent ERP system for enterprises.

(8)

SAP S/4HANA Cloud Reviews

Overall rating

4.4

/5

328

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10

Reviews by rating

Pros and cons

Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.
I really enjoy this product, it’s very reliable and the customer service it amazing.
The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
To much training needs to be done to work alone without older colloquies.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
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328 reviews

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shaik a.

201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SAP Hana is a memory data platform that accelerate the business processes,deliver process inteligene

Reviewed 6 years ago
Pros

The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons

The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

AR
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Verified reviewer

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best tool for overall enterprise resource planning.

Reviewed 9 months ago

Overall, still the best choice for enterprise resource planning.

Pros

Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers.

Cons

1. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data.

MM
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Michael M.

Food & Beverages, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Difficult and time consuming

Reviewed 5 years ago

Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

DC
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Diogo C.

Automotive, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAP 4/HANA Cloud Review: Scalability, Insights, Connectivity, Customization Considerations

Reviewed 6 months ago
Pros

Enhanced scalability: SAP 4/HANA Cloud offers improved scalability compared to its on-premises counterpart, allowing businesses to easily adjust their resources based on demand. This flexibility enables efficient growth and cost optimization.Simplified maintenance: The cloud-based nature of SAP 4/HANA Cloud eliminates the need for on-site hardware infrastructure and reduces the burden of maintenance tasks. Updates and patches are managed by SAP, ensuring system reliability and freeing up IT resources.

Cons

Dependency on internet connectivity: As a cloud-based solution, SAP 4/HANA Cloud heavily relies on stable internet connectivity. Any disruption in internet service can impact system access and business operations, causing inconvenience and potential downtime.Limited customization options: Compared to on-premises deployments, SAP 4/HANA Cloud may have some limitations in terms of customization. This is due to the standardized nature of the cloud offering, which may not allow for extensive modifications to meet unique business requirements.

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Ilia T.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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I used this as a CRM

Reviewed 3 years ago

The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun.

Pros

Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.

Cons

The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense.

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and a game changer in the industry

Reviewed 8 months ago
Pros

The ease of use is something that is really noteworthy. the software is very light and almost flawless solving every possible solution with a very little headache of work.

Cons

the con is sometimes the tasks that are to be performed need a bit of tricky code henceforth good coding tricks are needed to be learned.

AR
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Verified reviewer

Pharmaceuticals, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP S4 HANA Most Effective Tool for Pharmaceutical industry

Reviewed 10 months ago

Overall experience for SAP S4 HANA is great , it's very easy and understandable to beginners too.

Pros

Manages overall compliance and tracking of goods in Pharmaceutical industry with it's various valuable sections.

Cons

Sometimes it becomes very slow & hangs while working , which become bit difficult to work efficiently.

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Toan H.

Chemicals, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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In general a good ERP system for Finance

Reviewed 4 years ago

Good ERP system to manage and operate finance processes.

Pros

Very appealing strategy/roadmap about an efficient, intelligent ERP system. Support many different countries with localization package and there are more to come.

Cons

Advance features (analytics, e.g.) come with premium licenses and sometimes based on volumes of docs/revenue (e.g. eDocument). So might be expensive. On the other hands, some products are not supported in some countries. Then the implementation of a 3rd party software to SAP might be time-consuming. SAP always suggests their standard solution and often their standards might be very different to the company's standard.

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Caroline I.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful in-memory database for Transactional and Analytical Processing

Reviewed 5 years ago

SAP HANA is powerful. With this rapidly changing business environment, you need a database that can offer powerful analytic capability to help you make speedy and informed decisions for your business and stay ahead of the competition.

Pros

I have interacted with with SAP HANA for one year now. Sap HANA is a powerful in-memory database by SAP that allows both transactions and analytics to run on it. Sap HANA allows for fast processing of large volumes of data. My favourite feature about SAP HANA is its ability to provide Persuasive Analytics through customized dashboards e.g. top 5 customers by sales amount, total sales amount, stock turnover e.tc. Another cool thing about SAP HANA is the level of security offered by the database. SAP HANA offers robust security features that include access management controls.

Cons

SAP HANA is generally costly and more complex as compared to other database solutions for SAP in the market. I think the benefits offered by the database are totally worth every coin you spend on the database.

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Kgaugelo M.

Mining & Metals, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP Business By Design Review

Reviewed 5 years ago

I would definitely recommend it to big corporations to keep record of their daily business running and keep it safe and organised.

Pros

I use it every second day at work anyand it is so functional in the day to day running and record keeping of the business. Keeps recorded input safe as long as you don't forget to click on the save command. I use it to capture daily production reports, incidents and observations at work. Makes recording keeping easy and organised.

Cons

Sometimes when I enter Actual hours in one of the tools we call ik34, it reads my hours as over where even when my hours are way less. I still haven't figured out what could it be that leads to that.

RC
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Richard C.

Automotive, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAP HANA provides an in memory database for fast data access and processing

Reviewed 6 years ago

I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

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Md. R.

Tobacco, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP lets the proper automation of Business

Reviewed 3 years ago

SAP ERP is one of the best standard tools used by maximum larger organizations of the world. The integration between the modules and sub-processes is extremely reliable. Having the 24/7 access to the support service of the vendor makes it more promising. I have been using this ERP for more than 2 years and successfully managing the supply chain related transactions without any error.

Pros

I. SAP lets the organization to make their own protocol inside the structure. II. Data management in a more accurate way. III. Reliable system IV. Saves time and esnures productivity V. Specific access against the approved role profile. VI. User interface is very good. VII. Spent management VIII. Logistics execution.

Cons

I. Tough to operate for a new incumbent. It requires hands on learning for operating and utilizing this tool. II. Too many T-codes to remember. Other than these, I find this ERP as one of the best applications for any business.

BS
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Bhagya S.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SAP S/4 - Brilliant ERP

Reviewed 3 years ago

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

AR
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Verified reviewer

Oil & Energy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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leading ERP with automation and intelligence

Reviewed 3 years ago
Pros

Multiple deployment options very well integrated Facilitates rapid Business Process Transformation

Cons

the upgrades are a bit time consuming application is bit rigid, but built rigid on purpose

BM
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Ben M.

Farming, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP Review

Reviewed 5 years ago

I use SAP daily. Currently, it allows me to lookup customer balances and extend credit limits. I have also used to it post financial entries and reconcile account balances. It's very versatile and allows me to do a range of activities to get my job done quickly and efficiently.

Pros

I really enjoy using SAP. I use it daily first in my accounting role and now in credit. It is very practical and easy to use once you know how to use it. It has extreme versatility and functionality. I would never want to use another finance software after using SAP!

Cons

I think it could be a bit more aesthetically pleasing; that being said its all about functionality.

JD
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Jesus D.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Business Experience with SAP Business ByDesign

Reviewed 5 years ago

It has been (overall) very pleasant and we are satisfied with the final product, of course, we also think there're more things that can be fixed and enhance in order to offer a more complete product to their clients and thus attract more potential clients that can join their portfolio.

Pros

I like the most about this software that is very practical and easy to use, its integrations are well design and is very useful to associate your clients and providers with their personal invoices. Also, very helpful to maintain the accounting control of your business.

Cons

The customer support is very poor when they have to update the system, it normally takes 3 up to 5 days to finalize the updating process and this affects very much our business, I wish they could be more efficient in this matter.

AR
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Verified reviewer

Machinery, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best In memory database so far

Reviewed 5 years ago

In data modeller perspective, SAP HANA studio is a great tool to work on. It offers good data compression rate and faster data processing when compared to existing conventional databases.

Pros

1. GUI is very user-friendly. 2. Easy to integrate with other SAP tools. 3. Real-time analytics is possible through HANA. 4. Can store data from both heterogeneous and homogenous databases. 4. Columnar storage provides high data compression.

Cons

1. Cost of the RAM. 2. Doesn't support all the conventional SQL functions. 3. occasional bugs but they will be resolved by SAP.

DK
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Dilip K.

Oil & Energy, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SAP is the tried and tested in erp, is the best erp software i have ever used

Reviewed 6 years ago

efficiency improvement while handling material management related tasks.

Pros

there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.

Cons

sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,

JC
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Jeniffer C.

Marketing and Advertising, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ERP solution that integrates all business processes easily

Reviewed a year ago

Powerful product to easily automate business processes.

Pros

Easy to integrate account payables , account receivables and purchase order and quickly generate accurate reports with real time data to immediately solve customers on-demand ssues.

Cons

Nothing to dislike about SAP S/4HANA functions or its capabilities. Easy to use with a friendlly user interface and a short learning curve with quality support to technical problems.

TT
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Thayanne T.

Mining & Metals, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Indispensable for a multinational

Reviewed 2 years ago
Pros

It is simply complete, the entire area of ​​the company is integrated into the tool, it is used basically for had, production notes, cost management, inventory, etc...

Cons

It is a little complex for those who are not familiar with a management tool, as it is complete, there are numerous transactions and authorizations are required in the company environment to access each one of them.

ku
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keith u.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SAP software is always great

Reviewed 6 years ago

We have Used this system for the ERP system to maintain the clients and customers and make the organization connected

Pros

SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM

Cons

SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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SAP S/4 HANA in current trend

Reviewed a year ago

Best software for the people in financial market

Pros

Easy to upgrade business modelsCollaboration with ERP made easyLow costFast retrieve analytics insightsAccurate forecastingFaster month end close

Cons

Only compatible to run with SAP certified hardwareLimited hardware with costly investmentSAP hana doesn't support all wep products was one of the drawbacks

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Jigyasa K.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP S/4 HANA Cloud - Future ERP solution

Reviewed a year ago
Pros

S/4 HANA Cloud is future of ERP. It is all in one solution for all business needs AR,AP,Asset Management, financial closing ,HR,MM, Project management, Group Reporting and so on. It's interface is user friendly, highly popular among users. Cloud based best solution.

Cons

Many more feature needs to be developed.

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Issac L.

Machinery, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Only as good as your company uses it?

Reviewed 4 years ago

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

Pros

Using SAP is very user friendly once you know what you are doing. There is tons of point an click items to get through so I was able to start using pretty quickly.

Cons

If you are not an expert user then you might not realize that there are so many shortcuts to help make your work more efficient.

AR
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Verified reviewer

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SAP MM for Purchase efficiency

Reviewed 5 years ago

Effective tool but needs proper training for optimum utilization of software

Pros

Accurate and instant information of all orders (PO) can be viewed and extracted anytime. Data extraction feature in excel is good. Useful tool for process and data management (SAP ECC )

Cons

Purchase , implementation and service of software is very costly. More storage space required on server.