fitli Reviews - Pros & Cons, Ratings & more

WellnessLiving

TeamUp

Vagaro

Mindbody

Zen Planner

Asana

Fitli is a newcomer to the online and mobile booking space with a laser focus on Simplicity, Service, and Affordability.

fitli

Web-based

iPad

iPhone

Owner

Fitli meets our needs and our budget and their customer service is hands down some of the best I've ever experienced. They are knowledgable, responsive, helpful and available.

Fitness/Wellness Instructor

Easy to use for both myself and my clients,  which has increased my profits. Super Customer oriented.

Owner/manager/instructor

We are a niche studio and they work perfect in product and cost allowing us to seamlessly serve our customers. Our participants have commented many times on the ease of just “book it.

Wellness Coordinator

The Fitli team was more than accommodating and even went as far as to add new features to benefit us specifically. The customer service has been outstanding.

owner

My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help.

I am very excited to work with fitli. They are so helpful and quick to respond to any questions I may have.

I don’t like how some people have issues often with the APP. We use this platform to book groups and I get complaints about the app failing.

Personal Trainer-Nutrition Coach

The support staffs have been incredibly helpful as I navigate my way through this new technology. I am not very tech savvy and they have been very patient and helpful.

Yoga Teacher

Their team is great, and I am so happy to support them.

Administrator

Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco.

How easy and clean it is. It's is very simple to use.

Founder

Overall experience has been EXCELLENT, mainly due to the responsiveness and patience of customer service.

Co-Owner/Fitness Director 

A rarity in business today. Fitli is HIGHLY RECOMMENDED.

There's no quick app to log into from the owner or business.

Personal Trainer

Needs client folders to place former clients separate from current. No way to delete clients from main list.

I am currently just teaching on my own right now, but am hoping to take on another teacher soon and this software will allow me to set up payroll.

SignUpGenius

TeamSnap

The quick and easy responses from them to correct any issues that come up.  Reduced price....saving a ton of money compared to Mindbody!

Really glad I switched!

Overall, a great and easy system. I would recommend. 

Great Customer Service 

Your customer service is TOP RATED.  The response for every issue I had was address.  The software is a bit clumsy and I spent a lot of time getting customers on board and schooled on how to get access to a desired class.

A bit clumsy but Overall good

Fitli Is A Great Software System

Excellent overall. Pricing is reasonable compared to other similar products. 

Been with them for 6+ Years

Pleased with product. Excellent customer service. 

Practical solution for a small business. 

Incredible experience - always welcoming with resolution and assisted help.

Business Review 

Excellent experience. Everyone Has been super helpful

Great For Business 

Dear Kim,

Thank you for your five-star review and for sharing your positive experience with Fitli! We're thrilled to hear our appointment scheduling has been great for your yoga classes.

We take your feedback about Android compatibility seriously and are working on improvements. We're glad the switch from Squarespace for better scheduling features has been beneficial for you.

Thanks again for choosing Fitli. Your support means the world to us, and we're here to help with any further needs.

Best,

John Cline
Founder
Fitli



Amazing Customer Service

A great value, excellent customer service

Great Software for Fitness Studio

I do t know what I would do without it! It is a replacement for a full time admin.

Life Changing for a small business

Very good , easy to use . All my clients enjoy

Owner cycle studio

This was a great choice for software for our small fitness studio!

Fitness studio use

Excellent customer service 

Excellent because of flexibility of scheduling options and ease of getting help. Software developers were constantly making improvements based on client feedback. 

excellent software for yoga class scheduling and class management

If not for Fitli, we might not have made it through the pandemic. Making the transition from paper passes and payment in studio to an online program of classes and registration has been daunting. Our questions to Fitli were addressed immediately. We were able to schedule quick online chats for more challenging questions and quick responses to emails helped us out of many mini-crises. We found the pricing fair and the support exceptional. Highly recommended.

Yoga Center of Deerfield Beach recommends Fitli!

Best Value and Service for your money

Great Value, Excellent Customer Support, Growing Company

As our business grew, it was becoming increasingly difficult to manage the schedule and payments.  Fitli simplified the entire process.  Don't know how we would run the business without out!  Their support team is phenomenal.  We typically get an immediate response and resolution.  If we encounter a bug or other more involved issue, they escalate the ticket and respond with a solution within a day.  They listen to customers and modify features accordingly.  Very flexible, adaptable business.  Highly recommend!

Fitli Surpassed our Expectations.  Intuitive Product and Outstanding Customer Service!

It's important to have an automated system when running a business. Especially gyms, we need to be able to keep track of everything. 

Great product for gym owners/trainers 

I have been using the fitli software to manage class attendance and payments at a small yoga studio for a few months now.  I had previously used Mind Body-Online but became so disgusted with their lack of customer support and high fees that I jumped at the chance to use an alternative.  Fitli has been easy to set up our weekly class schedule with multiple instructors and types of classes, has acted as a complete solution for our customer attendance tracking and payments, and has done so at a very very low cost.  The only short-coming is the ability to handle our retail sales, but this is a small part of our business and I'm sure fitli will implement the feature as time goes on.  

The fitli technical staff has been very responsive to minor bug fixes and very transparent when rolling out patches and upgrades.  If I have a specific problem, I can email them and set up a phone conference right away to get things resolved, that is a virtual impossibility with MBO.

The phone app allows our clients to keep up to date in real time with our schedule as well as book into our classes and purchase packages before arriving to the studio.  As fitli grows, the app will allow people who travel to find us more easily and see the reviews our current customers have left.

Bottom line is that I recommend this software for anyone needing a full solution to manage clientele attendance and payments.

5 Stars for this software's potential.

Hi Robert - Thank you for the great review.  At the bottom you asked to be able to set the colors of the classes on the calendar.  And... we launched that improvement a few weeks back.  Enjoy!

Fitli is legit. 

Well done 

I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck!

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