Smartwaiver Reviews

Smartwaiver

Online digital smart waiver solution & kiosk app

4.78/5 (9 reviews)

Shelby Laubhan

LOVE, LOVE, LOVE!! No need for any other waiver software... don't recreate the wheel!!

Used daily for 1-2 years
Reviewed 2017-11-10
Review Source: Capterra

Made our transition from paper waivers to digital a pretty darn doable project! Allows for our customers to pre-registeter and save time during the check-in process. Gives us great tracking for demographics and how-they-heard, etc.The customer service was fantastic in helping us set up all our paper waivers into digital form. They've been prompt with every question we've had, and hands-on in helping updating waiver fields. They've worked with us to customize our pricing (which is comparable to paper waivers!) and they are overall just great. Customers additionally constantly comment on what a slick and snazzy system it is! Plus it's integrated fully with our reservation system, Flybook - an extra bonus!!

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Smartwaiver

Online digital smart waiver solution & kiosk app

Chris Thalmann

Smartwaiver has been an absolute godsend for our adventure boating business-we look like pros again!

Used daily for less than 6 months
Reviewed 2018-02-04
Review Source: Capterra

It's not only super easy for our guests to use when making their reservations online, it's just as easy and reliable for dockside walk-up reservations. No more pages blowing in the wind, no more pens that don't work, no more passing clipboards around and no more scanning waivers at the end of the day/week/month/year! Very straightforward to set up, no coding needed (from a users perspective). And it's very flexible and customizable, you can use your own language if you have a waiver you're already working with. We had our waiver online and testing in less than 30 mins. One of the true joys of working with this software is knowing that the people who back it are pros. We've been using Smartwaiver for a few months, and any time we've wanted to make a change, support staff have been either immediately accessible (during business hours) or have the issue resolved by the next morning. Always friendly and helpful!

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Smartwaiver

Online digital smart waiver solution & kiosk app

Sam Raymond

What an awesome way to simplify our waivers!

Used daily for 2+ years
Reviewed 2017-11-29
Review Source: Capterra

Saves us time and money!The customer service support was fantastic. They worked with us to convert all our paper waivers (about 1/2 dozen) into digital format and helped to customize all the proper fields/questions. The program is super easy to use and I can't think of any ways to improve it!

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Smartwaiver

Online digital smart waiver solution & kiosk app

Erik Stein

Smartwaiver makes waiver capture WAY FASTER!

Used daily for 1-2 years
Reviewed 2018-09-19
Review Source: Capterra

Storage of paper waivers and then having to look them up is a thing of the past. Access is decentralized so any of my staff can see the waivers by logging inEasy to use. Customer service is outstanding. Waivers customization is simple

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Smartwaiver

Online digital smart waiver solution & kiosk app

Anonymous

Smarwaiver is a simple and effective tool for managing waivers in a business setting.

Used weekly for 6-12 months
Reviewed 2018-07-13
Review Source: Capterra

Easily keeps track of signed waivers as well as has an app that allows customers to review and sign straight from a tablet at my company.I really enjoy Smartwaiver and all its many tools. For example, I appreciate that it gives specific information about the signed waivers, such as flagging waivers for review when a minors surname is different from that of the adult who is signing the waiver for them. That and similar functionalities really help streamline the waiver process.

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Smartwaiver

Online digital smart waiver solution & kiosk app

Jessica Woodward

Super easy to use to create multiple waivers

Used weekly for 1-2 years
Reviewed 2018-03-09
Review Source: Capterra

I like being able to create many waivers, to make copies of those waivers if you need to make a slight adjustment. It is easy to add in check boxes and spots for people to initial. It seems to be easy for customers to fill it out

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Smartwaiver

Online digital smart waiver solution & kiosk app

Jennifer Nutting

I use this software for my business.

Used weekly for 1-2 years
Reviewed 2018-05-04
Review Source: Capterra

Work flow problems eliminatedOnline storage of waivers, and easy integration with booking engine, customers like it a lot.!!!!!!!!!!!!!!

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Smartwaiver

Online digital smart waiver solution & kiosk app

Michael Gipson

By far the best waiver system

Used daily for less than 6 months
Reviewed 2019-01-08
Review Source: Capterra

Setup took almost no effort and time. I emailed SmartWaiver my current waiver and they had it converted literally 10 minutes later. The app setup takes seconds and once it's set up, it's really simple and clear to clients. Follow-up support issues have been handled quickly and completely.

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Smartwaiver

Online digital smart waiver solution & kiosk app

Matthew Bredeson

Rating only

Reviewed 2018-12-11
Review Source: GetApp


Smartwaiver

Online digital smart waiver solution & kiosk app