Zaui Pricing, Features, Reviews and Alternatives

- Super-customizable system for any tourism business scenarios (complex multi-component packaging, shared inventories, add-ons, merchandise; charters, cross-selling, etc); - Has functionality & integrations not available with other systems we've explored; - Great technical support team; - Fully-customizable online booking portal(s);

- Past issues with system speed (seems to be resolved now)

Thanks so much for your review Dominic! We have been so proud to watch Prince of Whales grow over the years and look forward to many more successful years! Happy to hear you getting the most out of the customization and digging deep into the feature set! Please let us know if we can of any help! Best of luck as we head into Whale season!

The incredibly fast set-up and ease of use for frontline staff is a major plus. The on-boarding and support teams are very responsive and go above and beyond what one would expect. The number of features that we could grow to use in the future is impressive as well.

It would be nice to be able to disable/further customize some aspects of the software. We use Zaui for a free tour offering, but there is no ability to eliminate dollar amounts and checkout language, even on the customer facing end. I do recognize that we are in a tiny minority of users with this request, and they have noted it.

That it has an inventory which is easy to use with rentals. We do not have to count our stock every day in peak season.

That the Zaui Do and Zaui Stay are still 2 diffrent systems, soon they will cooperate and makes it so much easier.

We are into our fifth year with Zaui, and as a business. We began with just one van so it was a relatively easy process to get up and running with a simple schedule. Fortunately we discovered a local niche that needed to be filled, and a year later we were up to ten vans and counting. Houston has two airports. Zaui makes it easy to create express runs to each airport, as well as multi-stop activities....

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We have over 31,000 reservations now, so the Lookup feature shows some instability when trying to retrieve a name from the database. Private shuttle reservations don't show on the schedule until a payment or partial payment is made. We work around this by leaving notes at specific shuttle times where we expect this group to be. I have yet to see a photo of Zaui's huge office space. When I call in I can hear people in the background more than fifty feet away. I have heard the ceiling is made of wood. Must be nice.

Thank you for your awesome feedback Charles! It has been incredible to be a part of your amazing success story! We chuckled a bit at the "huge office space" comment. Although we aspire to have a warehouse for an office one day, our close-knit quarters will have to do for now! We are incredibly grateful to have partners like you and are always here to support your business, no matter your mood, no matter the size of your question. Thanks for riding with us! We can't wait to see what is next for Galveston Express!

Zaui software has been amazing for our online bookings. It considerably has lessened the workload of phone bookings and been very useful to connect with third party sellers of our product.

Initial setup was cumbersome and a little frustrating. As is making some alterations. Just the system not having the capacity to understand our product. We always find a way though.

Hi Dean, Appreciate you for taking time to share your feedback with us. It's great to hear that Zaui is delivering value in helping with offloading phone bookings and letting the booking engine do the heavy lifting for Toby Creek Adventures. Also wanted to add that it's been a pleasure working with your team (Nicole) in switching over to the new online booking engine, and setting up staggered intervals for your ATV tours to keep both your team and guests safe. Let us know if there's anything else we can help with! Best, The Zaui Team