CleanCloud Features

CleanCloud

POS system for dry cleaners & laundromats

4.81/5 (83 reviews)

CleanCloud Feature Summary

  • Access control
  • Accounting integration
  • Automatic reminders
  • Barcode support
  • Batch process
  • Billing & invoicing
  • Customer loyalty program
  • Customer statements
  • Daily backups
  • Data export
  • Database marketing
  • Discount management
  • Driver tip
  • Email marketing
  • Email notifications
  • Employee tracking
  • Fleet management
  • Garment tracking
  • Item notes
  • Locker and code support
  • Multi-store
  • Multiple price lists
  • PCI compliance
  • POS
  • Partial payments
  • Payment integrations
  • Payout tracking
  • Performance metrics
  • Permission management
  • Pickup & delivery management
  • Promotions management
  • Rack location
  • Receipt management
  • Referral codes
  • Reporting & statistics
  • Route planning
  • SMS marketing
  • Security & encryption
  • Staff activity tracking
  • Tax rates
  • Website management
  • Workflow management

Competitor Feature Comparison

API
Access Control
Accounting Integration
Activity Tracking
Barcode Printing
Barcode Scanning
Barcode Support
Batch Processing
Billing & Invoicing
CRM Integration
Customer Activity Reporting
Customer History
Data Import/Export
Delivery Tracking
Discount Management
Drip Marketing
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Loyalty Program
Multi-Location
PCI DSS Compliance
POS
Partial Payments
Performance Management
Permission Management
Promotions Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reminders
Remote Access
Remote Update / Installation
Reporting & Statistics
SMS Marketing Managment
SSL Security
Sales Reporting
Status Reporting
Third Party Integration
Transaction History
Website Management
Workflow Management
Visit WebsiteCompare App
API
Access Control
Accounting Integration
Activity Tracking
Barcode Printing
Barcode Scanning
Barcode Support
Batch Processing
Billing & Invoicing
CRM Integration
Customer Activity Reporting
Customer History
Data Import/Export
Delivery Tracking
Discount Management
Drip Marketing
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Loyalty Program
Multi-Location
PCI DSS Compliance
POS
Partial Payments
Performance Management
Permission Management
Promotions Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reminders
Remote Access
Remote Update / Installation
Reporting & Statistics
SMS Marketing Managment
SSL Security
Sales Reporting
Status Reporting
Third Party Integration
Transaction History
Website Management
Workflow Management
Visit WebsiteCompare App
API
Access Control
Accounting Integration
Activity Tracking
Barcode Printing
Barcode Scanning
Barcode Support
Batch Processing
Billing & Invoicing
CRM Integration
Customer Activity Reporting
Customer History
Data Import/Export
Delivery Tracking
Discount Management
Drip Marketing
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Loyalty Program
Multi-Location
PCI DSS Compliance
POS
Partial Payments
Performance Management
Permission Management
Promotions Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reminders
Remote Access
Remote Update / Installation
Reporting & Statistics
SMS Marketing Managment
SSL Security
Sales Reporting
Status Reporting
Third Party Integration
Transaction History
Website Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

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Requires iOS 9.0 or later. Compatible with iPad.

Android App


74 reviews

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CleanCloud Feature Reviews

25 reviewers had the following to say about CleanCloud's features:

saoud alsulaiti

New owners of laundry business don't be afraid.

2018-03-28

Running a successful business and aiming to expand with this software.

Pros

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment.

Cons

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

Read more
Asuquo Asuquo

Great System

2018-05-29

Pros

One can use this to drive sales and gain more customers and customer loyalty. It helps business owners to monitor their sales and see trend which will be invaluable in projection.

Cons

The text promotion to customers is very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Castillo

Best POS for the Modern Age

2016-10-21

I choose Cleancloud because of the text notification system.

Pros

Texting notification, email notification and ease of use.

Cons

Not very customizable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

If you are looking for the software that will interest the next generation, look no further

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Lancaster

Best epos for dry cleaners and laundries

2016-09-29

There are some integration limitations with other accountancy apps.

Pros

Great value for money Really aids workflow and staff management Customers like getting emails, brings the dry cleaning industry into the 21st century!

Cons

Can be a bit clunky in its operation Some extra accountancy features would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

It is evolving and can only get better!

Source: Capterra
Helpful?   Yes   No
Read more
walid soliman

CleanCloud user Feedback

2019-05-06

We have a Dry Cleaning business, we were planing to use CleanCloud to solve all orders management, reporting, and marketing activities for our business, but we were stuck with some technical issues specially in printing, reporting tools are not that easy and accurate.

Pros

quick installation on PC - somehow simple - pictures of the products

Cons

Pricing is high compared to packages benefits - Technical support is not available on 1st package which is a must because it's usually the startup of your business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Hi Walid, thanks for your review! CleanCloud offers several packages and we always recommend the one that best fits our customers' needs. Our technical support team is now available 24/7 and can quickly assist in the set up of hardware or regarding any other issue.

Read more
Benny Negrete

The cloud that's clean

2016-10-10

This company sure does know what support is all about. The ease of access of this site is well worth the money. So far so good and I can not stress enough the importance of service as I will with Clean Cloud. We will be using this for sure!!!!

Pros

It's a very easy to use, straight forward POS

Cons

There should be a safe guard that will not duplicate customer information if a name is capitalized or punctuation of an address is a little different when another employee enters customer info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Data extraction should be date specific. When we pay our plant we would like to just extract data from date fields not day field.

Source: Capterra
Helpful?   Yes   No
Read more
Lloyd Williams

An excellent well supported product!

2016-10-07

Software is easy to set up and use for both employees and management alike.

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Oluniyi Olasunkanmi

Great application that makes the process seamless

2018-06-08

made the process easier

Pros

real time invoicing, integrating with quickbooks, easily pick items, free webpage to aid marketing,

Cons

difficult partial payment process and also does not bring forward old balance on new order, the cost can also go down a bit

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hari Kandula

I love this software, it made my life so easy with the online booking facility.

2018-07-09

Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.

Pros

Simple and Easy to use.

Cons

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Strachan

Pleasant and Efficient. Was contacted and assisted every step of the way.

2018-07-27

All in one solution for my laundry needs. Rather than having to purchase 3 different software to perform the same tasks that Clean Cloud offers in one bundle.

Pros

Love the POS feature and the ability to bill customers by weight which for my company we were looking to purchase a competitor software that had specialty in laundry systems but they did not offer a POS component, App, Website, etc along with many of the customer alert features such as SMS, and Emails.

Cons

The only drawback so far is the visual basics of the software which more of it was HTML format with icons and graphics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Frank Giusto

CleanCloud - Great product and Support

2016-10-11

Best feature is the mobile app and the simplicity for customers to create an account.

Pros

Ease of use Mobile App Price Customer Service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Biljana Zdrale

Great software and excellent customer support

2017-02-23

And there were quite a lot changes that I needed to do in order to make it work.

Pros

Intuitive, easy to use, informative reports, tailor-made for all our needs.

Cons

It doesn't support our special letters (like , , ) on the receipts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Even a person who is new in the industry (like myself) can understand the processes easily.

Source: Capterra
Helpful?   Yes   No
Read more
Will JB

Best bang for the modern entrepreneur

2016-10-23

Well actually I did, back in 2013-14 but I was locked in to a situation with a previous pos and could not switch.

Pros

The app features, customer support, and price.

Cons

The only con that I can see is that the software are doesn't have all of the modern bells and whistles like geo location , geo fencing, separate driver app, garment photo functionality, but I am sure that at some point more features will be added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Separate Driver app would be awesome for on demand option to run your business like Uber in order to take orders in the fly. It seems everything is getting more convenient with technology.

Source: Capterra
Helpful?   Yes   No
Read more
Daren Horwood

Soap and Bubble Wash House love CleanCloud

2016-10-24

Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...

Pros

Adaptability that allows us to customise for our specific needs

Cons

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Perhaps look at other payment portals ... Stripe taking 7 days to process funds is tough on cash flow I know the boys are bring more options online ... so we will keep an eye out for more options

Source: Capterra
Helpful?   Yes   No
Read more
Mark Vlaskamp

Lucky Find On Our End

2017-02-16

CleanCloud does everything we need and - with some customizations - we are up and running with an Austin, TX based on-demand laundry delivery service. Click a button, your dirty laundry and dry cleaning is picked up. Click it again and your clean laundry and dry cleaning is delivered back to you. It wouldn't be possible without CleanCloud's help. www.thefolde.com

Pros

Simple interface. Reliable performance.

Cons

Bug: customers can select a date and time that has already passed when ordering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marisela Esteves

Great Dry Clean software

2019-03-25

Being able to communicate with our clients, and outsourced work, along with keeping tracking of finances and incoming moneys is such a seamless feature of this program.

Pros

Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo.

Cons

The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, 1-10 employees)

Fantastic pos for the industry

2018-11-28

Having used the product for two years its very user friendly, my staff find it very easy to use and my customers love it when they loose there docket, we have there transactions at the touch of a button

Pros

The stats that are available and the quick invoicing function, my customers love it.

Cons

That its billed in US dollars, every thing else is fab

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelley Henderson

It's a great program! I love it being online and I can log into it from anywhere and check sales!!

2017-06-12

I love the part that it text my customers when their order is ready to be picked up!

Pros

I like it the most because I can teach my employees really quickly how to use it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Thanks Kelley for the kind review.

Just one thing, we also support EVO Payments in the US as well as Stripe.

Read more
Patricia Hopkins

Best dry cleaning software

2016-11-09

Excellent tool , the customer service and support is outstanding, our customers love the paperless operation.

Pros

Very easy to operate, cloud based, customers love the emails

Cons

No integration with QuickBooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pete Borel

Great replacement to our 14 year old system

2016-09-30

Customers absolutely love the next message notification feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Yegishe Feschyan

Best POS

2018-10-30

#1 customer service truly

Pros

Make my business running very smoothly and keep everything in order.

Cons

First you can adjust the way you want it’s work and they help you with everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Rosenfield

Best Dry Cleaning POS on the Market

2015-05-07

After launching our new pickup and delivery business with a traditional POS, our transition to CleanCloud has allowed for a significantly easier process for us (the dry cleaner) and our customers .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sheree Aram

All requests looked into - prompt responses - easy to use program

2018-07-11

I think life has been made easier for the counter staff when producing a ticket - selecting the items etc

Pros

Easy to use from an accounts point of view - requests are actioned quickly even with the time difference between countries.

Cons

Would love it if the tickets would identify if the customer was an account and be on a batch invoice or a cash sale over the counter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
enrico venafro

CleanCloud review

2019-03-12

clean cloud makes it easy to track orders and makes it easy when a client comes into the store, in a rush and we do not have to take down their name and number because it is already all in the system.

Pros

this software has everything you need to build a successful dry cleaner. it is easy to use and very affordable for the all of the functions we are able to use. the customer support team at clean cloud is by far the best we have ever seen. they truly treat their customers like family. if we have a question, they are there to answer us almost immediately.

Cons

we really do not have any cons to express about clean cloud at the moment because they have been so patient with us and have always done their best to fix their software as best as possible for our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Talal Khameis Rashed Maayouf Al Zeyoudi

Clean Cloud it's very helpful software

2015-11-08

Clean cloud very easy software for using, But there customer form is very small because only ( Name,Email,Mobile And Address ) i think should be need more columns for customer details

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Thank you Talal for your review. We just wanted to point out that you can store a lot more information for each customer. This includes securely storing credit card information (in certain countries), customer notes like starch preference, assigning their account to a business account, setting their route and stop number (for deliveries) and much more!

Read more