CleanCloud Features

CleanCloud

POS system for dry cleaners & laundromats

4.87/5 (63 reviews)

CleanCloud Feature Summary

  • Pickup & delivery management
  • Customer statements
  • Database marketing
  • Access control
  • Partial payments
  • Billing & invoicing
  • Accounting integration
  • SMS marketing
  • POS
  • Barcode support
  • Email notifications
  • Rack location
  • Tax rates
  • Garment tracking
  • Multiple price lists
  • Batch process
  • Automatic reminders
  • Item notes
  • Locker and code support
  • Employee tracking
  • Payout tracking
  • Promotions management
  • Discount management
  • Customer loyalty program
  • Route planning
  • Fleet management
  • Driver tip
  • Referral codes
  • Payment integrations
  • Multi-store
  • Workflow management
  • Website management
  • Reporting & statistics
  • Email marketing
  • Daily backups
  • Security & encryption
  • PCI compliance
  • Staff activity tracking
  • Receipt management
  • Performance metrics
  • Permission management
  • Data export

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (39 other apps)
Activity Dashboard (43 other apps)
Automatic Notifications (49 other apps)
Automatic Reminders (36 other apps)
Credit Card Processing (35 other apps)
Customer Database (34 other apps)
Customer History (36 other apps)
Customer Loyalty Program (52 other apps)
Customizable Branding (32 other apps)
Discount Management (38 other apps)
Employee Management (36 other apps)
Gift Card System (42 other apps)
Inventory Management (34 other apps)
Inventory Tracking (48 other apps)
Multi-Location (53 other apps)
POS (75 other apps)
Real Time Data (39 other apps)
Reporting & Statistics (48 other apps)
Sales Reporting (45 other apps)
Search Functionality (42 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Android App


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CleanCloud Feature Reviews

25 reviewers had the following to say about CleanCloud's features:

Catherine Castillo

Best POS for the Modern Age

2016-10-21

I choose Cleancloud because of the text notification system.

Pros

Texting notification, email notification and ease of use.

Cons

Not very customizable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

If you are looking for the software that will interest the next generation, look no further

Source: Capterra
Helpful?   Yes   No
Read more
saoud alsulaiti

New owners of laundry business don't be afraid.

2018-03-28

Running a successful business and aiming to expand with this software.

Pros

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment.

Cons

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

Read more
Benny Negrete

The cloud that's clean

2016-10-10

This company sure does know what support is all about. The ease of access of this site is well worth the money. So far so good and I can not stress enough the importance of service as I will with Clean Cloud. We will be using this for sure!!!!

Pros

It's a very easy to use, straight forward POS

Cons

There should be a safe guard that will not duplicate customer information if a name is capitalized or punctuation of an address is a little different when another employee enters customer info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Data extraction should be date specific. When we pay our plant we would like to just extract data from date fields not day field.

Source: Capterra
Helpful?   Yes   No
Read more
Asuquo Asuquo

Great System

2018-05-29

Pros

One can use this to drive sales and gain more customers and customer loyalty. It helps business owners to monitor their sales and see trend which will be invaluable in projection.

Cons

The text promotion to customers is very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Will JB

Best bang for the modern entrepreneur

2016-10-23

Well actually I did, back in 2013-14 but I was locked in to a situation with a previous pos and could not switch.

Pros

The app features, customer support, and price.

Cons

The only con that I can see is that the software are doesn't have all of the modern bells and whistles like geo location , geo fencing, separate driver app, garment photo functionality, but I am sure that at some point more features will be added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Separate Driver app would be awesome for on demand option to run your business like Uber in order to take orders in the fly. It seems everything is getting more convenient with technology.

Source: Capterra
Helpful?   Yes   No
Read more
Frank Giusto

CleanCloud - Great product and Support

2016-10-11

Best feature is the mobile app and the simplicity for customers to create an account.

Pros

Ease of use Mobile App Price Customer Service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pete Borel

Great replacement to our 14 year old system

2016-09-30

Customers absolutely love the next message notification feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Lancaster

Best epos for dry cleaners and laundries

2016-09-29

It is however, being constantly updated and new customer led features are being added.

Pros

Great value for money Really aids workflow and staff management Customers like getting emails, brings the dry cleaning industry into the 21st century!

Cons

Can be a bit clunky in its operation Some extra accountancy features would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

It is evolving and can only get better!

Source: Capterra
Helpful?   Yes   No
Read more
Biljana Zdrale

Great software and excellent customer support

2017-02-23

Since I love to analyze business KPI, it gives me all the necessary data I need.

Pros

Intuitive, easy to use, informative reports, tailor-made for all our needs.

Cons

It doesn't support our special letters (like , , ) on the receipts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Even a person who is new in the industry (like myself) can understand the processes easily.

Source: Capterra
Helpful?   Yes   No
Read more
Casey Steffanic

Great Software

2016-12-30

Save time and have them import your customer list, you can't test the software in real time. It's also great I can do everything from my phone if needed, or just to check the daily numbers.

Pros

Customer service

Cons

It would be nice to see better graphics and make it easier to change colors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Keep up the great work. Once the icons are more user-friendly it will be perfect.

Source: Capterra
Helpful?   Yes   No
Read more
Karl Hopkins

Very Simple yet powerful software

2016-08-15

Excellent software, easy to use and manage.

Pros

Easy to manage also, so our time is spent not updating / learning the computer system but doing what we do best (laundry and dry cleaning).

Cons

However I know this is a brand new feature and hasn't long been implemented so is still work in process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering CleanCloud

Would recommend over any other software and we trialed a few. We actually bought another one before Cleancloud, unfortunately after 6 months we were still having trouble with it. We then switched to Cleancloud and were up and running within minutes :)

Source: Capterra
Helpful?   Yes   No
Read more
David Strachan

Pleasant and Efficient. Was contacted and assisted every step of the way.

2018-07-27

All in one solution for my laundry needs. Rather than having to purchase 3 different software to perform the same tasks that Clean Cloud offers in one bundle.

Pros

Love the POS feature and the ability to bill customers by weight which for my company we were looking to purchase a competitor software that had specialty in laundry systems but they did not offer a POS component, App, Website, etc along with many of the customer alert features such as SMS, and Emails.

Cons

The only drawback so far is the visual basics of the software which more of it was HTML format with icons and graphics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daren Horwood

Soap and Bubble Wash House love CleanCloud

2016-10-24

We have been able to use the data to develop our strategies & go forward direction Customer service is great & we have worked closely on developing specific solutions for our business ...

Pros

Adaptability that allows us to customise for our specific needs

Cons

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CleanCloud

Perhaps look at other payment portals ... Stripe taking 7 days to process funds is tough on cash flow I know the boys are bring more options online ... so we will keep an eye out for more options

Source: Capterra
Helpful?   Yes   No
Read more
Mark Vlaskamp

Lucky Find On Our End

2017-02-16

CleanCloud does everything we need and - with some customizations - we are up and running with an Austin, TX based on-demand laundry delivery service. Click a button, your dirty laundry and dry cleaning is picked up. Click it again and your clean laundry and dry cleaning is delivered back to you. It wouldn't be possible without CleanCloud's help. www.thefolde.com

Pros

Simple interface. Reliable performance.

Cons

Bug: customers can select a date and time that has already passed when ordering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lloyd Williams

An excellent well supported product!

2016-10-07

Software is easy to set up and use for both employees and management alike.

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Adrian Drewett

Best on the market, but still in it' infancy

2015-02-15

Look at what Cleancloud brings to the table: Automated email and SMS messages to your clients confirming orders are ready, full integraation with Paypal and swipe for card payments, online booking that allows customers to book collection times.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Thank you for the kind words Adrian.

We have two ways you can look at your entire customer list. You can either run a blank search for customers or you can export the customer database to an Excel database.

Thank you for the feedback about deleting being cumbersome. We will look to improve that.

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Oluniyi Olasunkanmi

Great application that makes the process seamless

2018-06-08

made the process easier

Pros

real time invoicing, integrating with quickbooks, easily pick items, free webpage to aid marketing,

Cons

difficult partial payment process and also does not bring forward old balance on new order, the cost can also go down a bit

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Talal Khameis Rashed Maayouf Al Zeyoudi

Clean Cloud it's very helpful software

2015-11-08

Clean cloud very easy software for using, But there customer form is very small because only ( Name,Email,Mobile And Address ) i think should be need more columns for customer details

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CleanCloud


Thank you Talal for your review. We just wanted to point out that you can store a lot more information for each customer. This includes securely storing credit card information (in certain countries), customer notes like starch preference, assigning their account to a business account, setting their route and stop number (for deliveries) and much more!

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Sheree Aram

All requests looked into - prompt responses - easy to use program

2018-07-11

I think life has been made easier for the counter staff when producing a ticket - selecting the items etc

Pros

Easy to use from an accounts point of view - requests are actioned quickly even with the time difference between countries.

Cons

Few little changes we have had to make, and are still making to tailor the program to our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Max Hoffman

The program is great and the customer support is even better

2018-05-31

Since I am gushing in my review I feel compelled to say that I am a real customer and I am not paid to write this.

Pros

Ease of use and functionality. They understand the drycleaning business so I can make my own modifications to accomodate the way I do things in my business.

Cons

All software has limitations, I have discussed with support and they are always working to improve. There are no major limitations that would make me want to look for other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hari Kandula

I love this software, it made my life so easy with the online booking facility.

2018-07-09

Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.

Pros

Simple and Easy to use.

Cons

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Rosenfield

Best Dry Cleaning POS on the Market

2015-05-07

After launching our new pickup and delivery business with a traditional POS, our transition to CleanCloud has allowed for a significantly easier process for us (the dry cleaner) and our customers .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Logan

Great POS Application for Wash & Fold

2018-08-14

Pros

I like that this software is tailored to the Wash & Fold Process. Also the customer support is fast and very responsive.

Cons

They've thought through alot of the processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yuslennys Borrero

Excellent Software & Excellent Customer Service

2015-03-04

Also, CleanCloud app integrates with thermal printers and cash registers that could be integrated with your laptop or desktop like in my case to have your own complete POS system. Most importantly CleanCloud provides its customers with excellent customer service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nick Johnson

Quick, Easy, and Simple to Use and Get Started!

2015-10-05

We were in the process of upgrading to a POS system that has accounting and delivery capabilities.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more