CleanCloud Reviews

The software is customisable in appearance pricing and gives control to the the administrator.

Software only allows forward booking of four weeks at a time.

Every bit of CleanCloud is customizable and their customer service team is wonderful!

The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.

The system has a great way of managing and creating items and orders manually.

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.

sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.

Clean and intuitive Comprehensive Well priced Patient and helpful support team Logical

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

Ease of use , support , willingness to change and adapt to requests or idea, functionality.

What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer. The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.

Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing. Text credits are bit expensive. If the app has push notification facility that will be great. Also if the app has some images of garments facility it will be better.

Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.

Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.

Cloud based. Great value for money Really aids workflow and staff management Customers like getting emails, brings the dry cleaning industry into the 21st century!

Can be a bit clunky in its operation Some extra accountancy features would be good.

Adaptability that allows us to customise for our specific needs

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.

This software runs our business but we have had issues with browsers, operating systems and printers .... basically i was out of my depth. the engineers at CleanCloud worked on helping me resolve the issue with the printer above and beyond what i could have ever expected. timely support so i can get get on with running my business

my inability to configure the 3rd party printer

Order and customer tracking and inventory is the best use for us.

There isn't an option for international payments. Once that feature is added I will definitely use it.

Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.

The software needs internet access at all times to work reliably.

All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.

Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.

The accessibility from any device although they could improve the mobile version.

The cost of purchasing sms units is too expensive.

It’s easy to use It’s easy to manage It’s easy to make changes Customer support by email only.

Cannot call customer support. Text messages do not provide customer phone # Customization of auto text msg go through vendor

Factory and statistics system. Easy to work.

The webinsr en English. For us is preferred in Spanish.

I really liked this software. I used it for a short time under its Free Trial (14 days). It is easy to use, and very organized. Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo. The customer organization is really great - one is able to email clients and keep track of their orders very clearly. Everything about this software allows for an all around understanding of finances and procedures.

The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.

Its' very easy to use ang friendly user

I actually like this software even our new staff can learn fast.

It is very user friendly and easy to figure out.

I use it primarily for wash and fold laundry. I wish I could customize it a bit more to our work flow to make this wash s as HD fold process less administrative. Also the website doesn’t allow for an individual customization or design.

During covid, cleancloud could have supported the clients more as the sales dropped significantly. The 50% discount was not enough at all specially for small businesses.

The features are satisfactory for small businesses.

The best thing about the software is how simple it is to use. All of the information is there at your fingertips. Easy to manage also, so our time is spent not updating / learning the computer system but doing what we do best (laundry and dry cleaning). The price of the sofware is very reasonable and the support we receive is second to none. All the support guys are extremely helpful, quick to respond and really know their stuff.

I feel the delivery scheduler could do with a little more work. However I know this is a brand new feature and hasn't long been implemented so is still work in process.