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Salesforce Communications Cloud
Deliver digital-first journeys and perfect orders
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Salesforce Communications Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Salesforce Communications Cloud overview
What is Salesforce Communications Cloud?
Communications Cloud is the first cloud-native BSS solution from Salesforce. Built on top of Sales Cloud and Service Cloud, Communications Cloud enables communications service providers (CSPs) of all sizes to move to a catalog-driven digital BSS. Purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud allow you to quickly adapt to changing customer expectations and drive faster time to value across every part of your organization—from marketing to retail channels to customer care and operations.
Starting price
per month
Alternatives
with better value for money
Salesforce Communications Cloud’s user interface
Salesforce Communications Cloud reviews
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Salesforce Communications Cloud's features
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Starting from
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Salesforce Communications Cloud pricing
Value for money rating:
Starting from
275
Per month
Flat Rate
User opinions about Salesforce Communications Cloud price and value
Value for money rating:
Salesforce Communications Cloud integrations (35)
Salesforce Communications Cloud support options
Typical customers
Platforms supported
Support options
Training options
Salesforce Communications Cloud FAQs
Salesforce Communications Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Salesforce Communications Cloud support?
Salesforce Communications Cloud supports the following languages:
English
Q. Does Salesforce Communications Cloud offer an API?
No, Salesforce Communications Cloud does not have an API available.
Q. What level of support does Salesforce Communications Cloud offer?
Salesforce Communications Cloud offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base