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Salesmsg

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Simple, scalable, two-way business texting

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Salesmsg Pricing, Features, Reviews and Alternatives

Salesmsg product overview

Price starts from

25

Per month

Usage Based

What is Salesmsg?

Salesmsg is scalable business texting software that allows users to send, receive and manage text messages conversations online. The platform enables two-way conversations between businesses and their leads, prospects, and other contacts.

Key benefits of using Salesmsg

  • Messages can be scheduled to be sent to contacts at specific times and dates, and automated replies can be created and triggered when contacts try to reach users outside of office hours.

  • The web app and native mobile apps for Android and iOS allow users to send, receive, and manage their messages from any device.

  • Built-in call forwarding allows users to forward incoming calls from message contacts to their office line, landline, or mobile.

  • Each member of the team can have a unique number that allows them to send and receive messages.

  • CRM systems can be connected to Salesmsg to sync contact data, enabling the personalization of messages, and to automatically record contact activity and notes from recent conversations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Salesmsg pricing information

    Value for money

    4.6

    /5

    74

    Starting from

    25

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Salesmsg features

    Functionality

    4.5

    /5

    74

    Total features

    50

    3 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Third-Party Integrations
    API
    Campaign Management
    Reporting & Statistics
    Customizable Templates
    Campaign Analytics

    Functionality contenders

    Salesmsg users reviews

    Overall Rating

    4.7

    /5

    74

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.23/10
    Rating distribution

    5

    4

    3

    2

    1

    55

    15

    2

    1

    1

    Pros
    We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.
    Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.
    It's super easy to navigate around. The software itself is very responsive and fast to work with.
    Cons
    The system is slow and the app does not work that well.
    It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are.
    I find the schedule later feature a bit confusing. I'm always thrown by having to select today, tomorrow, etc. I end up programming a date anyway, but I'm nervous it won't go on time.

    Overall rating contenders

    AvatarImg
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    Susan L.

    Financial Services, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    2-Way SMS

    Reviewed 3 years ago

    SalesMsg has been great. I had it up and running in no time at all.

    Pros

    I love this software. It's easy to set up, use, and the deep integration with ActiveCampaign has already enabled me to close two sales I would have missed previously. The app is awesome!

    Cons

    I haven't found anything not to like about the software yet. If I have to choose something, I'd love to see Calendly as a meeting option.

    PP
    AvatarImg

    Patrick P.

    Information Technology and Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    SMS texts for our call center booking process

    Reviewed 3 years ago

    We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.

    Pros

    We're able to trigger the sending of an SMS message via the API from the web-based SaaS that runs our quoting and order taking business. We can thereby start an SMS conversation automatically when the prospect requests a quote. Then we can manually follow up with that prospect within SalesMessage to close the sale. Anyone on our team can reply and see replies back. It helps us communicate outside of email for the urgent quoting and booking process in our business.

    Cons

    Features continue to be added, and we like the pace of development. The integration via the API was good, then some updates were made that limited the 'merge fields' (sort of) that we could make use of. We welcome more capacity for us to send data into SMS messages within the API.

    LK
    AvatarImg

    Laurie K.

    Automotive, 10,001+ employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Salesmsg Review

    Reviewed 2 months ago

    We have three individual phone numbers on our account and I don't know if that complicates the experience but one should be able to click on a contact and type your message.

    Pros

    We were desperately in need of a texting communication system for recruitment. Salesmsg was selected for its ability to do mass texting.

    Cons

    Not the most user friendly. If you search a contact name and you havent already sent them a message, it

    MV
    AvatarImg

    Matthew V.

    Banking, 1,001-5,000 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Needs Improvement

    Reviewed 6 years ago
    Pros

    Ability to tag, opt out and manage text messages.

    Cons

    The system is slow and the app does not work that well. It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are. It would be nice to receive a text while I am out of office and be able to respond right away opposed to waiting to get to a computer to respond.

    Vendor response

    Hi Matthew, we do have a mobile app for Android and iPhone so you can text on the go. Just download the mobile app and this will solve your problem.

    AvatarImg
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    Emily S.

    Cosmetics, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Functional & great service

    Reviewed 2 years ago

    Positive

    Pros

    Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails. Texts come in without any lag time. There is call forwarding that is essential for me and my business.

    Cons

    Little bit of a lag on call forwarding. The software can be a little buggy but that is to be expected with such a new product.

    Salesmsg FAQs

    Q. What type of pricing plans does Salesmsg offer?

    Salesmsg has the following pricing plans:
    Starting from: $25.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Salesmsg?

    Salesmsg has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Salesmsg support?

    Salesmsg supports the following languages:
    English


    Q. Does Salesmsg support mobile devices?

    Salesmsg supports the following devices:
    Android, iPad, iPhone


    Q. Does Salesmsg offer an API?

    Yes, Salesmsg has an API available for use.


    Q. What other apps does Salesmsg integrate with?

    Salesmsg integrates with the following applications:
    HubSpot Marketing Hub, Aircall, ActiveCampaign, Zapier, HubSpot CMS Hub, Pipedrive, Keap, Marketo Engage, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub


    Q. What level of support does Salesmsg offer?

    Salesmsg offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

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