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Appointment scheduling and reminder solution

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GlossGenius - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

GlossGenius overview

What is GlossGenius?

GlossGenius is an appointment scheduling program with key features that include mobile access, automated confirmations and reminders, calendar management, client database, online booking, credit card processing, and more.

Key benefits of using GlossGenius

  • Online booking for clients with no app downloads or passwords required.
  • Accept any client payment with flat 2.6% processing rate and no hidden fees.
  • Get unlimited appointment reminders and access client profiles with history, notes, and more.<br/><li> Built-in email, text, and social media marketing to attract new clients.<br/><li> Reliable reports and analytics to organize finances and track performance.

  • Who uses GlossGenius?

    By industry, GlossGenius reviewers are most commonly professionals in cosmetics (44%). The most frequent use case for GlossGenius cited by reviewers is appointment scheduling (72% of reviewers).

    Starting price

    28flat rate /
    per month
    try for free

    Pros & Cons

    Client Management

    Appointment Scheduling

    Client Reminders

    Client Checkout

    Client Communication

    GlossGenius’s user interface

    Ease of use rating:

    GlossGenius pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(6)
    3-4(37)
    5(266)

    What do users say about GlossGenius?

    GlossGenius is an appointment scheduling program with key features that include mobile access, automated confirmations and reminders, calendar management, client database, online booking, credit card processing, and more.

    Select to learn more


    Who uses GlossGenius?

    Based on 309 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Cosmetics
    Consumer Services
    Health, Wellness and Fitness
    Retail
    Others

    Use cases

    Appointment Scheduling
    Salon
    Appointment Reminder
    Small Business POS
    Calendar

    GlossGenius's key features

    GetApp's analysis of 77 verified user reviews collected between August 2021 and January 2025 identifies GlossGenius' most critical features and summarizes user sentiment about those features.

    Mobile access

    Users report that GlossGenius's mobile access is highly convenient and essential for managing appointments and client interactions on the go. They find it helpful to schedule appointments, check out clients, and receive alerts from anywhere. Reviewers indicate that using their phones for all app-related tasks simplifies their workflow. However, some users mention occasional crashes and logout issues across different devices, which can be frustrating. Of the 23 GlossGenius users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

    See related user reviews

    “I get alerted anywhere I am of appointments being schedule, gift card purchases. I can schedule an appointment anytime anywhere for clients that do not use computers. Never over books because it alerts you. Sends out all my reminders.”
    TT

    Teresa T.

    Owner stylist

    “I use my phone or tablet to check out my clients”
    TG

    Tiffany G.

    Owner hairstylist


    Confirmations/Reminders

    Reviewers appreciate GlossGenius's confirmations and reminders settings, highlighting that they significantly reduce no-shows and cancellations. They find the automatic notifications professional and time-saving, as they no longer need to manually remind clients. Users report that clients love the reminders, which help them stay organized and punctual. Some reviewers mention a desire for more customization options for individual clients and note that reminders can be excessive for older clients. Of the 24 GlossGenius users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

    Verified reviewer profile picture

    See related user reviews

    “The confirmation and reminder notifications are one of the best features as A keeps my no-show and cancellation policies running smoothly”
    HK

    Hayley K.

    Owner-operator

    “Another excellent feature that is automatic through Gloss Genius. These reminders cut way down on clients not showing up for their appointments which affects your bottom line always. ”
    Verified reviewer profile picture

    Barbette E.

    Salon Pro Coaching for Stylist


    Calendar management

    Users report that GlossGenius's calendar management is intuitive and efficient, allowing them to sync with other calendars like Google Calendar. They find it easy to customize their schedules, block off personal time, and avoid double bookings. Reviewers indicate that the visual layout is user-friendly and helps them stay organized. They appreciate the flexibility it offers for managing both business and personal appointments seamlessly. Of the 22 GlossGenius users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.

    See related user reviews

    “I love that I can block off time on my personal calendar and it will also reflect in gloss genius. Vacation in a SNAP!”
    AK

    Adrienne K.

    Master Stylist

    “I really love how easy the calendar is on the eyes. We can see what days are filled up and we are able to easily open up hours or close our days.”
    BS

    Brittney S.

    Esthetician


    Client database

    Reviewers highlight the value of GlossGenius's client database for storing and accessing client information in one place. They find it efficient for sending group or individual messages and keeping track of client history. Users appreciate the integration with the calendar for easy appointment scheduling and client communication. Some mention occasional glitches, such as duplicate entries, but note that these are easy to fix. They feel that having client details at their fingertips enhances their business operations. Of the 18 GlossGenius users who gave detailed accounts of their use of Client Database, 100% rated this feature as important or highly important.

    See related user reviews

    “Very efficient in keeping client info up to date, although there is a glitch in sometimes it creates multiple of the same client. But this is an easy fix since you can merge clients.”
    MS

    Malary S.

    Hairstylist

    “able to quickly access clients from a list to send information or reminders”
    MH

    Mary H.

    data specialist


    Credit card processing

    Users report that GlossGenius's credit card processing is convenient and easy to use, allowing clients to save cards on file and pay quickly. They appreciate the low fees and the ability to accept multiple card types. However, some reviewers mention issues with the card reader connectivity and the inability to choose different payout methods. They find the overall process efficient but express a desire for faster transaction processing and more flexible withdrawal options. Of the 16 GlossGenius users who gave detailed accounts of their use of Credit Card Processing, 81% rated this feature as important or highly important.

    See related user reviews

    “Customers need this I accept cash but 90 percent pay with card on file”
    RM

    Rachel M.

    Advanced Esthetician

    “the low percentage for me and my clients”
    RS

    Ryley S.

    Hairstylist


    All GlossGenius features

    Features rating:

    Debit/Credit card processing
    Electronic forms
    For medical spas
    Customer database
    For retail
    For salons and spas
    Marketing automation
    Online payments
    Payment processing
    Client management
    Calendar/Reminder system
    Real-Time notifications
    Real-Time reporting
    Booking management
    Real-time scheduling
    Reminders
    Barcode/Ticket scanning
    Access controls/permissions
    Activity dashboard
    Scheduling
    Staff management
    SMS messaging
    SOAP notes
    SMS reminders
    Appointment management
    Appointment scheduling
    Online booking
    Contact database
    Customizable fields
    Transaction history
    Client portal
    Electronic payments
    Point of sale (pos)
    Sales reports
    Reporting/Analytics
    Website integration
    Email reminders
    Automated scheduling
    Recurring appointments
    Self service portal
    Collaboration tools
    Discount management
    Reporting & statistics
    Rescheduling
    Inventory management
    Task scheduling
    Address book
    Client profiles
    Multiple user accounts
    Customizable forms
    Customizable templates
    Email marketing
    Color codes/icons
    Data import/export
    API
    Calendar sync
    Payment reminders
    Event management
    Booth rental management
    Gift card management
    Customizable reports
    Loyalty program
    Customer mobile app
    Employee management
    Social media integration
    Availability management
    Reputation management
    Before & after pictures
    Retail inventory management
    Retail management
    Automated responses
    Activity tracking
    Registration management
    Waitlist status tracking
    Wait list management
    SMS marketing
    Attendance tracking
    Attendance management
    Two-Way communication
    Alerts/Notifications
    Stock management
    Surveys & feedback
    Team Calendars
    Third-Party integrations
    Timesheet management
    Touch screen
    Treatment packages
    Customizable branding
    Drag & drop
    Customer surveys
    Email management
    Employee scheduling
    Event calendar
    Event scheduling
    Faculty/Staff management
    For barbershops
    Customer history
    Credit card management
    Consent management
    For yoga/pilates studios
    In-Person payments
    Inventory tracking
    Item management
    Commission management
    Membership management
    Mobile alerts
    Payroll & commissions
    Payroll management
    Performance metrics
    Class scheduling
    Promotions management
    Ratings/Reviews
    Real-Time data
    Billing & invoicing
    Real-Time updates
    Recurring/Subscription billing
    Referral tracking

    GlossGenius awards

    Awarded in 7 categories in 2026

    GlossGenius alternatives

    GlossGenius logo
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    Starting from

    28

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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    GlossGenius pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Standard

    28

    Per month

    Features included:

    • Stunning customizable website
    • Easy 24/7 online booking
    • Built-in payment processing
    • Intuitive scheduling & calendar management
    • Unlimited appointment confirmations & reminders
    • Powerful marketing tools
    • Client profiles & management
    • Built-in no-show protection stack
    • Inventory management
    • Intel on how new clients discover your business
    • Up to 9 team members

    Gold

    56

    Per month

    Features included:

    • Waitlist management
    • Client liability waivers
    • AI form builder
    • Multiple team members
    • Staff management & calendar
    • Customizable user permissions
    • Card reader discount
    • 100% chargeback protection on all eligible transactions
    • Premium website designs
    • Reserve with Google
    • AI marketing tools
    • Separate bank accounts for booth renters

    Platinum

    168

    Per month

    Features included:

    • Unlimited team members
    • Higher SMS marketing limits
    • Expedited customer support

    User opinions about GlossGenius price and value

    Value for money rating:

    Of 22 reviews that provide robust commentary on GlossGenius's price and value, 68% mention it in a positive light.

    Some reviewers find GlossGenius great for small business owners due to its affordable monthly price and inclusion of essential business functions. They appreciate the flat fees, lack of hidden charges, and the availability of a free trial. Users think the platform is budget-friendly, effective, and offers a lower transaction rate. Some users report that the software is reasonably priced for the features provided. However, some reviewers feel the cost is high and express dissatisfaction with the inability to transfer money immediately without extra charges. They also mention limitations in using all features on the desktop and issues with saving updated service and pricing information.

    , and

    To see what individual users think of GlossGenius's cost and value, check out the review excerpts below.

    “This software is great for small business owners looking for a scheduling site at a beginner stage without to much confusing and charges a good price each month to use!”
    JE

    Jamayca E.

    Entrepreneur

    “I love that every main function a business could need is included in the price.”
    JH

    Jen H.

    Owner

    “Can't use all features on desktop, monthly fee for the app high”
    BJ

    Billie J.

    Owner

    GlossGenius integrations (2)

    Top integrations

    GlossGenius customer support

    What do users say about GlossGenius customer support?

    Customer support rating:

    We analyzed 26 verified user reviews to identify positive and negative aspects of GlossGenius customer support.

    Widespread user sentiment highlights friendly, attentive, and helpful customer support from the GlossGenius team.

    A significant portion of users praise the promptness and efficiency of responses when contacting customer service.

    Support options

    Chat
    Phone support
    Faqs/forum
    Email/help desk
    Knowledge base
    24/7 (live rep)

    Training options

    Live online
    Documentation
    Webinars
    Videos
    In person

    To see what individual users say about GlossGenius's customer support, check out the review snippets below.

    “The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.”

    Verified reviewer profile picture

    Barbette E.

    Salon Pro Coaching for Stylist

    “AMAZING customer service, whiteglove service where they import all your info.”

    JG

    Joanna G.

    owner/operator

    “It's been very nice, I've only ever had one time where I needed to contact customer service and it was handled promptly and efficiently”

    TN

    Tayler N.

    Cosmetologist

    GlossGenius FAQs

    Q. Who are the typical users of GlossGenius?

    GlossGenius has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What is GlossGenius used for?

    GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less. GlossGenius offers free data transfer, scheduling, payments, financial reporting, inventory management, payroll, and time tracking, as well as AI-powered insights to support growth. The marketing suite includes integrated email and SMS campaigns, Google reviews integration, and waitlist management to attract and retain clients. GlossGenius also features a complete POS system, with secure payment processing, a flat 2.6% transaction rate, and a choice of card readers to suit any brand. The platform's calendar management, team scheduling, and payroll functionalities simplify workforce management, while the inventory tracking and reporting tools provide visibility into business performance.


    Q. What languages does GlossGenius support?

    GlossGenius supports the following languages:
    English


    Q. Does GlossGenius support mobile devices?

    GlossGenius supports the following devices:
    Android, iPad, iPhone


    Q. Does GlossGenius offer an API?

    Yes, GlossGenius has an API available for use.


    Q. What level of support does GlossGenius offer?

    GlossGenius offers the following support options:
    Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)

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