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Gofrugal

ERP solutions for retail, restaurants & distribution

Table of Contents

Is this product right for your business?

Find out with a

Gofrugal - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Gofrugal overview

What is Gofrugal?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.

Key benefits of using Gofrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Starting price

7per user /
per month

Alternatives

with better value for money

Pros & Cons

Usability

Functionality

Analytics

Bookkeeping

Messaging

Onboarding

Gofrugal’s user interface

Ease of use rating:

4.4

(198)

Gofrugal pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(14)

3-4(57)

5(127)

What do users say about Gofrugal?

Users say Gofrugal offers robust features for billing, inventory management, and reporting, making daily operations efficient and user-friendly. They find the software easy to learn and appreciate its flexibility, customization options, and the wide range of reports available for business analysis. Most feel it suits various industries and supports business growth.

Reviewers indicate that customer support and chat assistance can be inconsistent, with delays and communication gaps reported. They mention training quality varies, and some experience challenges with accounting functions and feature completeness. They think improvements in support responsiveness and training would enhance overall satisfaction.

Select to learn more

Who uses Gofrugal?

Based on 198 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Apparel & Fashion

Supermarkets

Food & Beverages

Others

Use cases

Retail POS System

Billing and Invoicing

Inventory Management

Point of Sale

Inventory Control

Gofrugal's key features

Most critical features, based on insights from Gofrugal users:

Contact management

4.3

(81)

Mobile access

4.2

(81)

Reporting/Analytics

4.5

(79)

Marketing automation

4.1

(59)

Quotes/Estimates

4.4

(57)

Task management

4.3

(45)

All Gofrugal features

Features rating:

4.4

(198)

Kitchen/Menu management

5.0

(2)

Item management

5.0

(1)

Invoice processing

4.5

(2)

Customer accounts

4.3

(3)

Invoice creation

5.0

(1)

Loyalty program

4.5

(2)

Inventory tracking

4.0

(3)

Inventory optimization

5.0

(3)

Billing & invoicing

5.0

(3)

Inventory control

4.6

(9)

Retail inventory management

5.0

(1)

Product identification

4.6

(8)

Production management

5.0

(4)

Online payments

4.8

(10)

Purchase order management

4.7

(6)

Multi-Location

3.2

(6)

Online invoicing

5.0

(1)

Purchasing & receiving

5.0

(3)

Accounting integration

5.0

(3)

Financial management

5.0

(1)

Food delivery dispatching

5.0

(1)

Inventory management

4.0

(28)

Order management

4.7

(15)

Payment processing

4.0

(21)

Workflow management

4.3

(48)

Sales reports

3.3

(10)

Pricing management

2.0

(5)

Email marketing

3.9

(12)

Retail management

2.8

(5)

For retail

3.5

(11)

eCommerce management

2.6

(7)

Returns tracking

5.0

(1)

Barcode/Ticket scanning

2.9

(7)

Product Management

(0)

Online refills

(0)

Project management

(0)

Promotions management

(0)

Online ordering

5.0

(2)

Onboarding

(0)

Commission management

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Order entry

(0)

Procurement management

(0)

Order fulfillment

(0)

Order processing

(0)

Order tracking

(0)

Ordering automation

(0)

Partial payments

(0)

Performance metrics

(0)

Price/Margin management

(0)

Point of sale (pos)

4.0

(1)

Point of sale (pos) integration

(0)

Prescription processing

4.0

(1)

Serial number tracking

(0)

Shipping labels

(0)

Shipping management

(0)

SKU/UPC codes

(0)

Social promotion

(0)

Split checks

(0)

Status tracking

(0)

Supplier management

(0)

Supply chain management

(0)

Table management

(0)

Tax calculation

(0)

Third-Party integrations

(0)

Time & expense tracking

(0)

Tips management

(0)

Touch screen

(0)

Traceability

(0)

Vendor management

(0)

Wait list management

5.0

(1)

Waitstaff management

(0)

Warehouse management

4.0

(1)

Real-Time reporting

3.0

(1)

Real-Time updates

(0)

Receipt management

(0)

Receiving

(0)

Receiving labels

(0)

Recipe management

(0)

Recipe/Formula Costing

(0)

Reorder management

(0)

Reporting & statistics

(0)

Reservations management

(0)

Restaurant pos

(0)

Retail pos

(0)

Returns management

5.0

(1)

Routing

(0)

Sales & operations planning

(0)

Sales history

(0)

Sales management

(0)

Sales order management

(0)

Search/Filter

4.7

(3)

Separate checks

(0)

Communication management

(0)

Compounding

(0)

Contact database

(0)

Cost management

(0)

Cost tracking

(0)

CRM

(0)

Customer database

(0)

Customer management

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Customization

(0)

Data synchronization

(0)

Delivery management

(0)

Demand forecasting

(0)

Discount management

3.0

(2)

Dispatch management

(0)

Invoice history

(0)

Access controls/permissions

(0)

Accounting

5.0

(1)

Activity tracking

(0)

Alerts/Notifications

4.0

(1)

API

(0)

Appointment management

4.0

(1)

Appointment scheduling

(0)

Automated scheduling

(0)

Automatic refills

4.0

(1)

Barcode recognition

(0)

Barcode/Label management

(0)

Barcoding/RFID

5.0

(2)

Billing portal

(0)

Built-in accounting

(0)

Cash management

(0)

Catalog management

(0)

Check-in/Check-out

(0)

Claims management

3.0

(1)

Client database

(0)

Kitting

(0)

Label templates

(0)

Labeling

(0)

Labor cost calculator

(0)

Layaway management

(0)

Lottery management

(0)

Mail order

5.0

(1)

Manufacturing inventory management

(0)

Materials management

(0)

Medication database

4.0

(1)

Menu planning

(0)

Merchandise management

(0)

Mobile app

(0)

Multi-Channel management

(0)

Multi-Currency

(0)

Multi-Store

(0)

Nutrition & ingredient labels

(0)

Offline access

(0)

Distribution management

(0)

Document management

(0)

E-Prescribing

4.0

(1)

EDI

(0)

Electronic payments

(0)

Electronic signature

(0)

Employee management

3.0

(2)

For bakeries

(0)

For ipad devices

(0)

For jewelry stores

(0)

For restaurants

5.0

(1)

For salons and spas

(0)

Forecasting

(0)

Forms management

3.0

(1)

Fuel management

(0)

Gift card management

5.0

(1)

Import/Export management

(0)

Integrated business operations

(0)

Inventory auditing

(0)

Gofrugal alternatives

Gofrugal

4.4

(198)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

3.9

Datascan Pharmacy Software

4.9

(163)

visit website

Starting from

2500

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

5.0

Customer Support

4.9

GlossGenius

4.8

(309)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.8

QuickBooks Enterprise

4.5

(20.5K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.1

Gofrugal pricing

Value for money rating:

4.3

(198)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Gofrugal price and value

Value for money rating:

4.3

(198)

To see what individual users think of Gofrugal's price and value, check out the review snippets below.

“The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.”

Sanjay S.

“Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.”

Prem K.

Director of Operation Department

Gofrugal integrations (8)

Top integrations

Gofrugal customer support

What do users say about Gofrugal customer support?

Customer support rating:

4.3

We analyzed 61 verified user reviews to identify positive and negative aspects of Gofrugal customer support.

A significant portion of users highlight 24x7 support availability and fast response times for resolving issues.

A subset of reviewers appreciate the knowledgeable and professional support staff who assist with customizations and setup.

Multiple users mention easy access to support channels, including online and instant assistance through MyGofrugal.

A small group of reviewers report inconsistent support quality, long resolution times, and difficulty reaching or communicating with the team.

Support options

Knowledge base

Faqs/forum

24/7 (live rep)

Email/help desk

Chat

Phone support

Training options

Videos

Webinars

In person

Documentation

Live online

To see what individual users say about Gofrugal's customer support, check out the review snippets below.

“GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR”

Imtiyaz A.

CEO

“This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.”

Soumya J.

Manager - IT

“The 24 hour support team has only been able to help with basic things but our bigger issues had to wait till later at night for us.”

Jocelyne F.

Manager