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GoFrugal Logo

GoFrugal

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ERP solutions for retail, restaurants & distribution

(35)

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GoFrugal Pricing

Pricing overview

Value for money rating

4.3

/5

198

Price starts from

7

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)


GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

What users say

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.
Easy to use through whatsnow we can change the price and see all the report.

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Reviewers who mentioned pricing said:

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gofrugal | A Truely POS

Reviewed 3 years ago

Gofrugal | A Truely POS, user friendly software

Pros

easy to use good customer support friendly behavior of tech support members Cheap in cost Inventory management E invoice feature is good and easy to use

Cons

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

SK
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Swoyam K.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range

Reviewed 3 years ago

My overall experience with GoFrugal has been good over the years. but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was...

Pros

1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours. 2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation 3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.

Cons

1. YouTube Videos are helpful to some extent but they don't update their help documents repository. 2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated. 3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"

Vendor response

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

AM
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Amal M.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A few suggestions that can benefit all your clients

Reviewed 3 years ago

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers'...

Pros

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Cons

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well. 1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in...

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

JJ
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Jacob J.

Apparel & Fashion, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mixed Feeling

Reviewed 3 years ago

Overall experience with Gofrugal has been satisfactory.

Pros

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Cons

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.

PS
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PARAS S.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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disappointment from the unsatisfactory level of service

Reviewed 7 years ago

Stock management Locationwise

Pros

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service...

GG
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Gaurav G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor Design, Inflexible Service, Poor Retainership

Reviewed 8 years ago

I have a startup company(a restaurant in Gurgaon) and purchased GoFrugal POS on annual contract. The first call from Gofrugal, Selling of software, Sales and setup was done as swift as possible. I was impressed. The first bummer was when I had to avail software training within 1-2 weeks, else my "training period" will expire and I will have to pay for software training later. The software training...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Mr. Gaurav, We are sorry that we haven't met your expectations. Delighting & serving customers with transparency has been at the heart of GoFrugal. We are the first to introduce a myGoFrugal app for our customers to help raise support tickets, check resolution timelines, chat, re-open or escalate and rate the experience. You can download it for free - from Play store and App store You purchased...

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ARCADEUS L.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Suam Hardware Ltd With Gofrugal

Reviewed 6 years ago

I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.

Pros

Gofrugal Software is one of the products i have loved to work with. What I do appreciate most is their dynamic nature in implementing and customizing features that suits your business. We have successfully implemented the M-PESA integration(Mobile money payment), Outlet landing cost expenses customized for branch-wise item transfers, Android application for the tablets and with a range of good report analysis. They have one of the best customer care response 24/7 for easy solution in case of any issue. With Gofrugal, you are assured of your Value for money, best report analysis for your business and quality service from their support staff.

Cons

No customer reward program on the Android app but soon it will be worked on

PK
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Prem K.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Optimal Solution for Business

Reviewed 3 years ago

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Pros

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Cons

I dont find one when i compare gofrugal with other software.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

MK
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MIKE K.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software for Very good Price

Reviewed 5 years ago
Pros

As a partner, we liked the quick installation and ease of use. User Access rights and software options easily configured. Scores of reports can be customized to suit your requirements as well almost all data fields. I liked the fact that we can train anyone to start using the software in a couple of hours. Most of our problems were solved promptly. Software is very stable.

Cons

The accounting module needs some work for it to be flexible enough to be used on the international market. The features in accounting should be as flexible and robust as those in the stock module.

MP
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Musinguzi P.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EXCELLENT BUSINESS MANAGEMENT SOFTWARE

Reviewed 5 years ago

That every customer who has used Gofrugal products doesnt can't move to use another software product. The reseach that was involved to develop Gofrugal software products is indeed wonderful

Pros

1) Excellent support 24/7 2) customized for over 48 vertical businesses 3) product features are very impressive and provides value for money 4) Gofrugal Team has a very proffesional customer relationship management team 5) Price of the product is worth ROI (return on investment)

Cons

Customised for over 48 business vertical

MR
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Muthu R.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for Money

Reviewed 3 years ago

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Pros

Very user friendly, has numerous features and very robust. Online support have been great.

Cons

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

MJ
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Manu J.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFrugal - Resturant Order Taking and Billing Software

Reviewed 3 years ago
Pros

Functionqlly it has almost everything a restaurant wpukd need to undertake its ooerations, stock, accountimg, CRM & Kitchen Management.

Cons

The Enterprise Version of this s/w is quiet expensive and prices itself out of market for resturants with less than 50 outlets..

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

UO
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Umang O.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money.

Reviewed 3 years ago
Pros

Ease of use, Godelight team was very helpful in implementing gofrugal. They are good as gofrugal partner. They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Cons

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

MA
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Manish A.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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admin

Reviewed 3 years ago

Overall it is value for money and simple to use. it is in detail solution and reports with mobile apps .

Pros

Simplest screen and User interface. It is simple to Operate.

Cons

Support have to improve as there is some delay in solution and understanding.

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

BJ
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Bhavesh J.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A must for any business & easy to use.

Reviewed 3 years ago
Pros

The process to integrate is seamless & support team is quick to response. We have been associated with gofrugal for past 7+ years. We've seen continuous addition of new features.

Cons

I wish the integration of our offline with online store would be possible. If yes, then should be seamless & bit economical.

JF
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Jocelyne F.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The software setup was easy and the program is very easy to use. We are happy with our decision.

Reviewed 7 years ago
Pros

The support we got during our setup time was so amazing considering our time change. Working with the team to change the reports we needed was very helpful. The best part of the software is the low cost and easy to use. Easy setup and maintenance.

Cons

The trouble we are having on an ongoing basis is when we have an issue during the day, we have a hard time getting in contact with someone who knows how to help us right away. Most of the the answer is, we will ask someone else when they come in later. Having a knowledgeable support team in a similar time zone would be great. The 24 hour support team has only been able to help with basic things but our bigger issues had to wait till later at night for us. One example was the Apple IOS upgrade. The 24 hour support team gave me the wrong advise at first, the team had a plan to help me the next day (appreciated the idea) but I decided we could wait for the actual upgrade. Final, when the upgrade was fixed, I never got an email or call to tell me it had been fixed.

CM
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Chetan M.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy and detailing software.

Reviewed 3 years ago
Pros

From production , it is very clearly given reports in detailed with accuracy. From sale point of view it is very easy to generate bill with all inventory. Most benefit of this software is ,you can do every things your self.

Cons

Product pricing. Hahaha. I think in a due bill you should be improve.

RK
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Ramkrishna K.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Product is full of bugs and it has irrelevant reports, low grade customer support

Reviewed 6 years ago

Zero Benefits. Lost our retail franchise customers

Pros

I hate the product design, useless modules retail software, zero customer support, lot of useless notifications, architecture has been copied from SAP

Cons

Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations

vp
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varun p.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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very user friendly and easy to operate

Reviewed 7 years ago
Pros

doesnt get stuck mostly unless there a a manual error. and can easily train all the employees with the software.

Cons

there are no issues with the software but company is brutal in charging for everything in the software. very expensive for most of the changes and implementations

AR
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Verified reviewer

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Software with Good Customer Support

Reviewed 3 years ago
Pros

Billing, Reporting, Inventory Management

Cons

Regarding the differences in live stock and the system stock value.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

as
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amith s.

Retail, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review

Reviewed 3 years ago
Pros

Mobile device scan was most useful in identifying various products. Where we can assign task to employees also in finishing the job.

Cons

Addon cost is more. It will be better if addon price is low to purchase more users.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

MA
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Muhammed A.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My experience of using Gofrugal

Reviewed 7 months ago

As per my overall experience Gofrugal is best software i have ever used

Pros

while purchase a product we could see the last log of the particular product like last price, date of last purchase quantity etc.

Cons

going to its main interface with a single click

Rk
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Ramesh kumar T.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Average

Reviewed a year ago

it is good, if you give options as per requirement of the business

Pros

software is good, but usage of tabs is limited

Cons

after spending we need to get the required tab enable, we need to pay extra cost

AK
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A K M Fazlur R.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money ...

Reviewed 5 years ago

It’s easy to track our inventory and sales

Pros

Functionality and ease of use. Reporting and analysis features are really helpful .

Cons

May be OEM can think about web version .

SH
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Shaharyar H.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Suggested a friend

Reviewed 3 years ago

Great

Pros

Attractive pricing as compared to many local products I would rather go for gofrugal.

Cons

None so far, the software is smooth and easy to operate.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.