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iVend Retail
An Integrated Omnichannel Retail Solution
(8)
iVend Retail Pricing, Features, Reviews and Alternatives
iVend Retail FAQs
Q. Who are the typical users of iVend Retail?
Q. What languages does iVend Retail support?
Q. Does iVend Retail support mobile devices?
Q. What other apps does iVend Retail integrate with?
iVend Retail product overview
What is iVend Retail?
iVend Retail is an integrated Omnichannel solution that powers retailers from 5 stores to 500+ in over 46 countries across all verticals. iVend Retail enables retailers to deliver a seamless customer experience across sales channels and streamline point of sale, promotions, analytics, inventory management, customers, loyalty programs and more.
Key benefits of using iVend Retail
• Gain Visibility – proactively manage your business with Head Office view into enterprise-wide sales, allowing faster response to key business events and customer needs.
• Grow Customer Loyalty – track customer data and purchase history to promote targeted offers and personalized campaigns that keep your customers coming back.
• Better Anticipate Demand – analyze transaction history to forecast what customers will buy, check inventory levels in real -time, and balance stock levels to meet demand.
• Improve Inventory Measures – match inventory to anticipated demand; track stock across all stores and warehouses with full visibility from a single stock pool.
• Grow Sales and Reach News Customers – easily create online stores and integrate them with back-end inventory management, order processing, shipment tracking, and payment processes.
• Integrate Operations – seamlessly connect in-store and Head Office processes into a single system of record.
• Easily Expand – integrated modules allow for an initial launch with opportunity to add more POS, mPOS, eCommerce, Loyalty, Digital Passes as operations scale in size or geography.
Typical customers
Platforms supported
Support options
Training options
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iVend Retail
Starting from
No pricing info
Starting from
25
Per month
Usage Based
iVend Retail pricing information
Value for money
3.9
/5
15
Starting from
No pricing info
Pricing options
Value for money contenders
iVend Retail features
Functionality
4.1
/5
15
Total features
50
7 categories
Most valued features by users
Functionality contenders
iVend Retail users reviews
Overall Rating
3.9
/5
15
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.44/10
6
6
1
1
1
Overall rating contenders
Ivan P.
Review source
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We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution. I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating....
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Willy O.
Retail,
Review source
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1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse. 2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report. 3. You can develop custom reports using built-in report designer or Crystal Report. 4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard. 5. Has dashboard designer. 6. Support is very responsive. 7. Relatively inexpensive. 8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce. 9. Support for OPOS devices. Therefor supports a lot of devices.
1. Add-on development is still difficult. 2. New version sometimes buggy. And the 'bugs' are usually silly. 3. They increase the license price (Did I mention that before, it is relatively inexpensive?)
Andee D.
Retail, 11-50 employees
Used daily for 2+ years
Review source
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Never would have implemented this with the consultant hours that we had to pay to even get this going.
The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.
We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.
We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!
Catherine G.
Retail, 1,001-5,000 employees
Used daily for 2+ years
Review source
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over all i enjoyed this POS system
I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!
The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.
Mary K.
Review source
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We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank. iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned...
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Common iVend Retail comparisons
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