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iVend Retail Logo

An Integrated Omnichannel Retail Solution

iVend Retail - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is iVend Retail?

iVend Retail is an integrated Omnichannel solution that powers retailers from 5 stores to 500+ in over 46 countries across all verticals. iVend Retail enables retailers to deliver a seamless customer experience across sales channels and streamline point of sale, promotions, analytics, inventory management, customers, loyalty programs and more.

iVend Retail can scale for complex, multi-store, multi-language, multi-currency environments and is suitable for both high-volume retail operations and high-service specialty stores. High volume retailers benefit from the quick service user interface and flexibility to add on mobile registers. High service retailers will appreciate the many special order fulfillment options, personalized offers and promotions, and customized branding for the software screens.

Available on multiple devices – including desktop, mobile and tablet – iVend Retail enables retailers to engage customers, while providing enterprise-wide visibility into sales and inventory data. iVend Retail delivers a configurable, flexible, and scalable Enterprise Class solution that is easy to implement and integrates seamlessly via open APIs to any ERP.

Benefits of using iVend Retail

iVend Retail is an integrated, Omnichannel solution suite of 6 modules. It can be configured alongside any ERP via Open APIs to help retailers:

• Gain Visibility – proactively manage your business with Head Office view into enterprise-wide sales, allowing faster response to key business events and customer needs.

• Grow Customer Loyalty – track customer data and purchase history to promote targeted offers and personalized campaigns that keep your customers coming back.

• Better Anticipate Demand – analyze transaction history to forecast what customers will buy, check inventory levels in real -time, and balance stock levels to meet demand.

• Improve Inventory Measures – match inventory to anticipated demand; track stock across all stores and warehouses with full visibility from a single stock pool.

• Grow Sales and Reach News Customers – easily create online stores and integrate them with back-end inventory management, order processing, shipment tracking, and payment processes.

• Integrate Operations – seamlessly connect in-store and Head Office processes into a single system of record.

• Easily Expand – integrated modules allow for an initial launch with opportunity to add more POS, mPOS, eCommerce, Loyalty, Digital Passes as operations scale in size or geography.

Starting from

160

Per month

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iVend Retail's key features

Most critical features, based on insights from iVend Retail users:

Layaway Management
Loyalty Program
Accounting Integration
For Retail

Features

4.1

/5

15

Ease of use

4.2

/5

15

All iVend Retail features

Access Controls/Permissions
Activity Dashboard
API
Barcode/Ticket Scanning
Campaign Management
Commission Management
CRM
Customer Accounts
Customer History
Customer Surveys
Discount Management
eCommerce Management
Electronic Signature
Email Marketing
Employee Management
Forecasting
Gift Card Management
Inventory Management
Inventory Tracking
Loyalty Cards
Mail Order
Member Portal
Membership Management
Merchandise Management
Multi-Currency
Multi-Location
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Promotions Management
Purchase Order Management
Real-Time Data
Referral Tracking
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
Sales Reports
Touch Screen
Transaction History

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iVend Retail pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

3.9

/5

15

Starting from

160

Per month

Per Feature

iVend Retail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

iVend Retail reviews

Overall rating

3.9

/5

15

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

6

6

1

1

1

Pros
Nice solution for retailers to help them in the increase their sales by omnichannel strategy.
The software is lightweight and easy to use. The vendor is trusted and reliable vendor and the rate of customer caring is superb.
In the retail market ivend retail is the best option because the design and display is awesome. Ivend is easily useable.
Cons
We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues.
It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.
Never would have implemented this with the consultant hours that we had to pay to even get this going.

iVend Retail FAQs

Q. What type of pricing plans does iVend Retail offer?

iVend Retail has the following pricing plans:
Starting from: $160.00/month
Pricing model: Subscription, Open Source

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Q. Who are the typical users of iVend Retail?

iVend Retail has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does iVend Retail support?

iVend Retail supports the following languages:
Spanish, Arabic, English, Italian, French


Q. Does iVend Retail support mobile devices?

iVend Retail supports the following devices:
Android, iPad, iPhone


Q. Does iVend Retail offer an API?

Yes, iVend Retail has an API available for use.


Q. What other apps does iVend Retail integrate with?

iVend Retail integrates with the following applications:
Adobe Commerce, Sage 300cloud, SAP Business One, Sage X3, Dynamics 365 Business Central


Q. What level of support does iVend Retail offer?

iVend Retail offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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