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CAKE Guest Manager Logo

Restaurant management system for businesses of all sizes

Table of Contents

CAKE Guest Manager - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

CAKE Guest Manager overview

What is CAKE Guest Manager?

CAKE Guest Manager is a cloud-based restaurant management solution designed to help businesses of all sizes manage waitlists, reservations, tables, guest seating, point of sale (POS) integration, and more. The platform enables users to send text messages with booking details, waitlist progress and promotions. Plus, it offers automatic calling and notifications functionality which allows users to inform guests when their table is ready.

CAKE Guest Manager offers a host of features such as custom floor maps, multiple server sections, pre-set service charts, daily email reports, automated notifications, widget integration, offline access, customer profiles and feedback, trend tracing, guest history, built-in analytics and customizable workflows. The platform also includes a table management module which enables users to manage tables by organizing section to create detailed floor maps with multiple tables types and sizes, locations, status indicators, and real-time updates.

CAKE Guest Manager allows businesses to integrate an online reservation system via HTML widget which captures booking details and sends confirmation text messages and reminders to guests. Users can also define various custom parameters such as party size, available reservation hours and pricing to help organize seating. The platform integrates with various third-party applications such as QuickBooks, Xero, 7shifts and Orca.

Starting price

79flat rate /
per month

Alternatives

with better value for money

CAKE Guest Manager’s user interface

Ease of use rating:

CAKE Guest Manager reviews

Overall rating

4.8

/5

19

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

17

1

0

1

0

Pros
“Loved the features and easy to learn features. And we definitely love having one more avenue to connect with our guests and manage the experience before they ever sit down.”
DC

Daniel C.

Manager

“I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.”
Verified reviewer profile picture

Sue A.

Owner

“I love capturing the customer data for contacts, birthdays etc. It will definitely make your reservations and seating more efficient, allowing you to seat more guests and make more money.”
DC

Daniel C.

Manager

Cons
“Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced.”
CB

Cody B.

IT Manager

“No integration with our in house System to marry servers with tables and cheques with inventory and kvs.”
RD

Rob D.

Franchisee

“Plus the seating hours cut off before the closing times by 15 minutes and can't change the setting.”
PL

Patrick L.

EVP Operations

Who uses CAKE Guest Manager?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Restaurants
Food & Beverages
Hospitality

Use cases

- Not enough reviews
-
-
-
-
-

CAKE Guest Manager's features

Features rating:

Alerts/Notifications
API
Credit card processing
Customer database
Customer history
For restaurants
Kitchen/Menu management
Loyalty program
Online booking
Online ordering
Point of sale (pos)
Prioritization
Public waitlist
Real-Time analytics
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting & statistics
Reservations management
Self check-in/check-out
Table management
Wait list management
Waiting time tracking
Waitlist status tracking

CAKE Guest Manager alternatives

CAKE Guest Manager logo

Starting from

79

Per month

Free trial
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Features
Value for Money
Customer Support
Toast POS logo
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Qminder logo
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Queue-it Virtual Waiting Room logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CAKE Guest Manager pricing

Value for money rating:

Starting from

79

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CAKE Guest Manager price and value

Value for money rating:

To see what individual users think of CAKE Guest Manager's price and value, check out the review snippets below.

“Loved the features and easy to learn features. And we definitely love having one more avenue to connect with our guests and manage the experience before they ever sit down.”
DC

Daniel C.

Manager

“I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.”
Verified reviewer profile picture

Sue A.

Owner

CAKE Guest Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

CAKE Guest Manager FAQs

Q. What type of pricing plans does CAKE Guest Manager offer?

CAKE Guest Manager has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of CAKE Guest Manager?

CAKE Guest Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CAKE Guest Manager support?

CAKE Guest Manager supports the following languages:
English


Q. Does CAKE Guest Manager support mobile devices?

CAKE Guest Manager supports the following devices:
iPad, iPhone


Q. Does CAKE Guest Manager offer an API?

Yes, CAKE Guest Manager has an API available for use.


Q. What other apps does CAKE Guest Manager integrate with?

CAKE Guest Manager integrates with the following applications:
7shifts, Worldpay for Enterprise, Restaurant365, QuickBooks Online Advanced, Paytronix, DoorDash for Merchants, CAKE, Spendgo, Xero


Q. What level of support does CAKE Guest Manager offer?

CAKE Guest Manager offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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