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RetailEdge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale & inventory management solution for retailers
Table of Contents
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RetailEdge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
RetailEdge overview
What is RetailEdge?
RetailEdge is a point of sale solution which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution. The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations. RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.
Who uses RetailEdge?
By industry, RetailEdge reviewers are most commonly professionals in retail (57%). The most frequent use case for RetailEdge cited by reviewers is as a retail POS system (85% of reviewers).
What do users say about RetailEdge pricing?
Most reviewers indicate that RetailEdge delivers excellent value for money, highlighting its affordability, comprehensive features, and lack of recurring fees. Some users report that limited included training is a drawback, despite reasonable costs and useful support.
Starting price
Pros & Cons
Responsiveness
Navigation
Tracking
Customization
Integration
RetailEdge’s user interface
RetailEdge pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about RetailEdge?
Reviewers indicate RetailEdge is user-friendly, affordable, and provides robust inventory management, sales tracking, and customizable reporting. They appreciate its reliable customer support, multi-location capabilities, and frequent updates that keep the system current. They find training new staff easy and value the flexibility in hardware and payment processing options. Some mention the software helps streamline daily operations and improves efficiency.
Users report occasional challenges with report customization, interface aesthetics, and minor bugs, but say issues are resolved quickly by support. They note that advanced features may require extra setup and wish for more seamless integrations with online platforms and loyalty programs.
Select to learn more
Who uses RetailEdge?
Based on 186 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RetailEdge's key features
Most critical features, based on insights from RetailEdge users:
All RetailEdge features
Features rating:
RetailEdge awards
RetailEdge alternatives
RetailEdge
Starting from
495
One-time payment
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RetailEdge pricing
Starting from
495
One-time payment
Flat Rate
User opinions about RetailEdge price and value
Value for money rating:
Of 29 reviews that provide robust commentary on RetailEdge's price and value, 86% mention it in a positive light.
Most reviewers indicate that RetailEdge offers excellent value for money, appreciating its affordability and the comprehensive features included in the price. They find the option to buy the software outright without recurring subscription fees particularly appealing. Users think the availability of free email tech support and reasonably priced updates add to its cost-effectiveness. Some reviewers feel the free trial option is beneficial, allowing them to test the software before committing. They appreciate the low upfront and monthly costs, which they find reasonable for the robust functionalities provided. Some users report that the customer loyalty program and included training enhance the overall value. However, a few users mention that the lack of extensive training included in the purchase price is a drawback.
, and
To see what individual users think of RetailEdge's cost and value, check out the review excerpts below.
RetailEdge integrations (3)
Integrations rated by users
We looked at 186 user reviews to identify which products are mentioned as RetailEdge integrations and how users feel about them.
Integration rating: 5.0 (6)
“I enter and set up my products correctly in RetailEdge, type in the export code, and minutes later, it's imported into Shopify. Cannot be easier!”
“We get a fair amount of new customers weekly, and current customers can see what's new in store before coming in.”
Curtis K.
Owner
Integration rating: 5.0 (1)
“We no longer have to manually enter data into RetailEdge. Orders go from ShipStation to RetailEdge automatically, making the process seamless. ”
Heather H.
Owner
Integration rating: 4.5 (2)
RetailEdge customer support
What do users say about RetailEdge customer support?
Customer support rating:
We analyzed 73 verified user reviews to identify positive and negative aspects of RetailEdge customer support.
Widespread user sentiment highlights RetailEdge's customer support as responsive, friendly, and effective in resolving issues.
A significant portion of users praise the quick turnaround on support requests, with many noting fast callbacks and efficient solutions.
Multiple users appreciate the patience and professionalism of the support team, especially when assisting non-technical staff.
A number of users value the ease of contacting support, with options like phone, email, and remote assistance being especially helpful.
Support options
Training options
To see what individual users say about RetailEdge's customer support, check out the review snippets below.
“Customer service has been great, even though we are on the freebie plan, and they are responsive to my emails as I've grown into the managerial role and my responsibilities have increased.”
Jennifer K.
Manager
“We only need to call customer service about once per year and they are always super friendly and are able to access the computer remotely to help fix things.”
Ashley S.
Optician
“I don't have to use tech support often, but the few times I have, they have been quick to return my call and even quicker to solve the issue and are very pleasant to deal with. ”
Brandi S.
Owner
RetailEdge FAQs
RetailEdge has the following pricing plans:
Starting from: $495.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of RetailEdge?
RetailEdge has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does RetailEdge support?
RetailEdge supports the following languages:
English
Q. Does RetailEdge offer an API?
Yes, RetailEdge has an API available for use.
Q. What other apps does RetailEdge integrate with?
RetailEdge integrates with the following applications:
QuickBooks Online Advanced, ShipStation, Shopify
Q. What level of support does RetailEdge offer?
RetailEdge offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
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