zHealth - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate zHealth's patient records management capabilities. They report that the system is easy to use, allowing them to document everything related to their patients, including phone calls and communications with attorneys. They find it simple to attach records and access patient information quickly. However, users mention that the records are not customizable without extra payment. They also highlight that the system is secure and follows compliance guidelines, making it dependable for managing patient records. Of the 19 zHealth users who gave detailed accounts of their use of Patient Records Management, 100% rated this feature as important or highly important.

Users report that zHealth's appointment management is very convenient and user-friendly. They appreciate the online booking capability, which allows patients to schedule appointments at their convenience. Reviewers indicate that the system reduces no-shows and cancellations due to text and email reminders. They find it easy to set up recurring appointments and manage schedules. However, some users mention that the system lacks full customization for different services within one practice. Of the 17 zHealth users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

Reviewers highlight the importance of zHealth's SOAP notes for daily documentation. They appreciate the customization options, allowing them to tailor notes to their specific needs. Users report that the notes are easy to use, with options for typing, clicking, or speaking. They find the ability to print and share notes with insurance companies helpful. However, some users mention that the built-in templates are not ideal and require long wait times for customizations. Of the 28 zHealth users who gave detailed accounts of their use of SOAP notes, 96% rated this feature as important or highly important.

Users find zHealth's billing and invoicing capabilities easy to use and efficient. They appreciate the integration with office ally, which simplifies the billing process. Reviewers report that the system provides clear and consistent billing statements, with easy options to email or print invoices. They also highlight the ability to track financial stability and manage electronic claims. However, some users express concerns about the lack of timely support and customization options for non-billable services. Of the 14 zHealth users who gave detailed accounts of their use of Billing & Invoicing, 86% rated this feature as important or highly important.