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Retail POS System Software for Windows

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Heartland Retail logo
4.3
72

Cloud Based Retail POS and Retail Management Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.3
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Heartland Retail users   
+15
It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.
I felt my concerns were not being addressed and it upset me to think that no one cared that I was having issues with the performance of the software my business really depended on.
We're still only a couple weeks in but we feel like we know it pretty well and I have confidence we made a good choice for our retail business.
The reporting will be useless to you for forecasting and financials.
I am happy with the service provided, customer service responds very fast, the reporting part of the system is great and very friendly to use.
The only negative feedback I can give now is that Springboard does not have an employee time clock tracking.
It is wonderful if you have multiple locations. Love being able to check the status of the stores from anywhere.
Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something.
I love utilizing the iPad for my trendy boutique, and I love the inventory system. The fact that this POS system was created by former boutique owners is evident in the detail and ease of use.
The general costs of the pos is by no means too much. It’s just not what we are willing to spend on what we’re trying to get out of the software.
It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before.
This software has been the easiest to learn and the report capabilities are amazing.
The support team listens to feedback and responses quickly. The ease of the system when working in it is awesome.
Several things that I like about the software, are ease of use, cloud based, customer service is knowledgable and helpful.
They are always adding more features. Great support staff, some of the guys there really understand business and my needs and have been truly helpful in taking the sting out of switching to a new POS.
The functionality is by far the best attribute of Springboard. It's extremely user-friendly and easy to navigate.
Mobility - using ipads within the stores, viewing results via smartphone. Integration - happy with the timeline, support, and ease.
We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.
It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.
I felt my concerns were not being addressed and it upset me to think that no one cared that I was having issues with the performance of the software my business really depended on.
We're still only a couple weeks in but we feel like we know it pretty well and I have confidence we made a good choice for our retail business.
The reporting will be useless to you for forecasting and financials.
I am happy with the service provided, customer service responds very fast, the reporting part of the system is great and very friendly to use.
The only negative feedback I can give now is that Springboard does not have an employee time clock tracking.
It is wonderful if you have multiple locations. Love being able to check the status of the stores from anywhere.
Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something.
I love utilizing the iPad for my trendy boutique, and I love the inventory system. The fact that this POS system was created by former boutique owners is evident in the detail and ease of use.
The general costs of the pos is by no means too much. It’s just not what we are willing to spend on what we’re trying to get out of the software.
It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before.
This software has been the easiest to learn and the report capabilities are amazing.
The support team listens to feedback and responses quickly. The ease of the system when working in it is awesome.
Several things that I like about the software, are ease of use, cloud based, customer service is knowledgable and helpful.
They are always adding more features. Great support staff, some of the guys there really understand business and my needs and have been truly helpful in taking the sting out of switching to a new POS.
The functionality is by far the best attribute of Springboard. It's extremely user-friendly and easy to navigate.
Mobility - using ipads within the stores, viewing results via smartphone. Integration - happy with the timeline, support, and ease.
We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.
It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.
I felt my concerns were not being addressed and it upset me to think that no one cared that I was having issues with the performance of the software my business really depended on.
We're still only a couple weeks in but we feel like we know it pretty well and I have confidence we made a good choice for our retail business.
The reporting will be useless to you for forecasting and financials.
I am happy with the service provided, customer service responds very fast, the reporting part of the system is great and very friendly to use.
The only negative feedback I can give now is that Springboard does not have an employee time clock tracking.
It is wonderful if you have multiple locations. Love being able to check the status of the stores from anywhere.
Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something.
I love utilizing the iPad for my trendy boutique, and I love the inventory system. The fact that this POS system was created by former boutique owners is evident in the detail and ease of use.
The general costs of the pos is by no means too much. It’s just not what we are willing to spend on what we’re trying to get out of the software.
It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before.
This software has been the easiest to learn and the report capabilities are amazing.
The support team listens to feedback and responses quickly. The ease of the system when working in it is awesome.
Several things that I like about the software, are ease of use, cloud based, customer service is knowledgable and helpful.
They are always adding more features. Great support staff, some of the guys there really understand business and my needs and have been truly helpful in taking the sting out of switching to a new POS.
The functionality is by far the best attribute of Springboard. It's extremely user-friendly and easy to navigate.
Mobility - using ipads within the stores, viewing results via smartphone. Integration - happy with the timeline, support, and ease.
We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.
Enterprise logo
5.0
2

Pool service management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Enterprise users   
No pros & cons found
Pomodo POS logo
0

POS Solution for retail and hospitality

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Pomodo POS users   
No pros & cons found
KORONA POS logo
4.7
66

A all-in-one cloud-based POS and inventory management system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.7
Pros and Cons from KORONA POS users   
+15
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
Cumulus Retail logo
4.5
20

POS & eCommerce for Small Business That Works Well & Right

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Cumulus Retail users   
+11
Fantastic, having this product has made my daily operations more smooth and streamlined. Great reporting and tracking with ease of operation.
No gunsmith support yet. No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails).
Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.
The search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system.
Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.
We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1.
All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with.
Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done.
The transition to the Cumulus platform was easy and seamless, the staff ensured we were completely satisfied.
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.
POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful.
The customer support is great [sensitive content hidden.
Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.
The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system.
Fantastic, having this product has made my daily operations more smooth and streamlined. Great reporting and tracking with ease of operation.
No gunsmith support yet. No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails).
Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.
The search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system.
Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.
We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1.
All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with.
Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done.
The transition to the Cumulus platform was easy and seamless, the staff ensured we were completely satisfied.
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.
POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful.
The customer support is great [sensitive content hidden.
Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.
The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system.
Fantastic, having this product has made my daily operations more smooth and streamlined. Great reporting and tracking with ease of operation.
No gunsmith support yet. No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails).
Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.
The search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system.
Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.
We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1.
All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with.
Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done.
The transition to the Cumulus platform was easy and seamless, the staff ensured we were completely satisfied.
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.
POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful.
The customer support is great [sensitive content hidden.
Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.
The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system.
AIM logo
4.1
200

AIM Point of Sale Software Solution for specialty retailers.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.6
    Features
    4.2
    Customer support
    4.3
Pros and Cons from AIM users   
+15
Tech support is there to help us out when there are questions. The training videos are full of good advice and very helpful hints to make the software work better for us.
They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable.
Overall we are very happy with AIM for our business. The tech support is awesome.
Unfortunately, previous employees didn't understand POS software and we are not using many of the features, as our database is really messed up from being misused over the years.
I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.
The program has a lot of errors that causes it to shut down. Using the the inventory update Min/Max is confusing, especially with seasonal inventory.
When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.
There are so many options, that it was hard to set up.
It worked great to keep track of inventory (sales/ordering/receiving), salesman commissioning, time cards, and it made band rental season easy to manage.
There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.
Actually easier than the old software to log in and out of. We all have worked together in learning and share when we find another advantage to this system.
Tracking various types of purchases is still very difficult and conversion from rentals to purchase.
It showed me that they really care about their customers and back their products and will make it right, no matter what.
It's very easy to use for all point of sale needs including transacting sales, sales history, band rentals, gear rentals, powerful customer account features, ordering and receiving.
We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money. The POS and customization of the screen and tech support.
The sales floor was able to pick it up quickly, which was the real concerns. Basic metrics became readily available to everyone, and it was an overall success.
This included users with limited computer skill. The point of sale functionality was great.
Ease of Use, Cost, Customer Service, Merchant Services relationship.
Tech support is there to help us out when there are questions. The training videos are full of good advice and very helpful hints to make the software work better for us.
They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable.
Overall we are very happy with AIM for our business. The tech support is awesome.
Unfortunately, previous employees didn't understand POS software and we are not using many of the features, as our database is really messed up from being misused over the years.
I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.
The program has a lot of errors that causes it to shut down. Using the the inventory update Min/Max is confusing, especially with seasonal inventory.
When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.
There are so many options, that it was hard to set up.
It worked great to keep track of inventory (sales/ordering/receiving), salesman commissioning, time cards, and it made band rental season easy to manage.
There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.
Actually easier than the old software to log in and out of. We all have worked together in learning and share when we find another advantage to this system.
Tracking various types of purchases is still very difficult and conversion from rentals to purchase.
It showed me that they really care about their customers and back their products and will make it right, no matter what.
It's very easy to use for all point of sale needs including transacting sales, sales history, band rentals, gear rentals, powerful customer account features, ordering and receiving.
We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money. The POS and customization of the screen and tech support.
The sales floor was able to pick it up quickly, which was the real concerns. Basic metrics became readily available to everyone, and it was an overall success.
This included users with limited computer skill. The point of sale functionality was great.
Ease of Use, Cost, Customer Service, Merchant Services relationship.
Tech support is there to help us out when there are questions. The training videos are full of good advice and very helpful hints to make the software work better for us.
They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable.
Overall we are very happy with AIM for our business. The tech support is awesome.
Unfortunately, previous employees didn't understand POS software and we are not using many of the features, as our database is really messed up from being misused over the years.
I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.
The program has a lot of errors that causes it to shut down. Using the the inventory update Min/Max is confusing, especially with seasonal inventory.
When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.
There are so many options, that it was hard to set up.
It worked great to keep track of inventory (sales/ordering/receiving), salesman commissioning, time cards, and it made band rental season easy to manage.
There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.
Actually easier than the old software to log in and out of. We all have worked together in learning and share when we find another advantage to this system.
Tracking various types of purchases is still very difficult and conversion from rentals to purchase.
It showed me that they really care about their customers and back their products and will make it right, no matter what.
It's very easy to use for all point of sale needs including transacting sales, sales history, band rentals, gear rentals, powerful customer account features, ordering and receiving.
We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money. The POS and customization of the screen and tech support.
The sales floor was able to pick it up quickly, which was the real concerns. Basic metrics became readily available to everyone, and it was an overall success.
This included users with limited computer skill. The point of sale functionality was great.
Ease of Use, Cost, Customer Service, Merchant Services relationship.
Paladin Point of Sale and Inventory Management logo
4.6
21

Point of Sale for hardware, LBM, pharmacies, and retailers.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Paladin Point of Sale and Inventory Management users   
avatar
+13
The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT.
Then when we finally cancelled our service with them, I was told that I would not be charged again.
Works well, excellent customer support, easy to use once you get used to it, visually very nice, good selection of reports.
What to do with those customers, well that is your problem. Paladin is supposedly doing everything they can.
They can not be quantified. Paladin does a great job and they have developed an excellent product.
Too much "white space" on screen where more information could be put. Inability to sort many fields on many screens.
I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation.
You have to hit the enter button or use the mouse about 5 times to get to where you want to go. Customers are getting annoyed with it.
We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.
Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business.
Ability to control inventory and accounting functions easier and better than before.
I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary.
The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month.
I like that you can lock the admin procedures from everyday users.
Quick to train employees because it is so user friendly. Quicker ordering process.
The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out.
The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT.
Then when we finally cancelled our service with them, I was told that I would not be charged again.
Works well, excellent customer support, easy to use once you get used to it, visually very nice, good selection of reports.
What to do with those customers, well that is your problem. Paladin is supposedly doing everything they can.
They can not be quantified. Paladin does a great job and they have developed an excellent product.
Too much "white space" on screen where more information could be put. Inability to sort many fields on many screens.
I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation.
You have to hit the enter button or use the mouse about 5 times to get to where you want to go. Customers are getting annoyed with it.
We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.
Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business.
Ability to control inventory and accounting functions easier and better than before.
I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary.
The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month.
I like that you can lock the admin procedures from everyday users.
Quick to train employees because it is so user friendly. Quicker ordering process.
The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out.
The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT.
Then when we finally cancelled our service with them, I was told that I would not be charged again.
Works well, excellent customer support, easy to use once you get used to it, visually very nice, good selection of reports.
What to do with those customers, well that is your problem. Paladin is supposedly doing everything they can.
They can not be quantified. Paladin does a great job and they have developed an excellent product.
Too much "white space" on screen where more information could be put. Inability to sort many fields on many screens.
I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation.
You have to hit the enter button or use the mouse about 5 times to get to where you want to go. Customers are getting annoyed with it.
We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.
Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business.
Ability to control inventory and accounting functions easier and better than before.
I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary.
The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month.
I like that you can lock the admin procedures from everyday users.
Quick to train employees because it is so user friendly. Quicker ordering process.
The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out.
Phorest logo
4.8
362

Salon software for business management and growth

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Phorest users   
avatar
avatar
avatar
+15
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
SimpleConsign logo
4.7
359

Consignment Made Easy

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.8
Pros and Cons from SimpleConsign users   
+15
Very good program with tools that can help you analyze your business in a more effective and efficient way.
Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure.
I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier.
That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.
Checking out customers for purchases is a pain and the credit card machine has never worked with this program. Every card has to be manually entered.
The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales.
Limited search options - i.e. in layaway. No fuzzy logic - for example, if a product name is misspelled, the program will not find it.
I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.
I love the ease of our vendors knowing their sales daily. The ability to see my sales, monthly, daily,weekly.
Their customer service has been excellent and the software it works flawlessly.
Excellent, easy going for me, really good to connect with my custumers.
Great Software easy to use and excellent customer service.
It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.
This software is relatively user friendly and intuitive. It makes it easy to manage our various consignors and vendors and the real time access to sales is a huge bonus for our vendors.
It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money.
Easy to manage dozens of consignors with separate consignor accounts and IDs. Quickly process sales and assign to appropriate consignor.
It works well for things sold in our store. We can't figure out how to seamlessly integrate an online shopping model.
Very good program with tools that can help you analyze your business in a more effective and efficient way.
Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure.
I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier.
That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.
Checking out customers for purchases is a pain and the credit card machine has never worked with this program. Every card has to be manually entered.
The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales.
Limited search options - i.e. in layaway. No fuzzy logic - for example, if a product name is misspelled, the program will not find it.
I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.
I love the ease of our vendors knowing their sales daily. The ability to see my sales, monthly, daily,weekly.
Their customer service has been excellent and the software it works flawlessly.
Excellent, easy going for me, really good to connect with my custumers.
Great Software easy to use and excellent customer service.
It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.
This software is relatively user friendly and intuitive. It makes it easy to manage our various consignors and vendors and the real time access to sales is a huge bonus for our vendors.
It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money.
Easy to manage dozens of consignors with separate consignor accounts and IDs. Quickly process sales and assign to appropriate consignor.
It works well for things sold in our store. We can't figure out how to seamlessly integrate an online shopping model.
Very good program with tools that can help you analyze your business in a more effective and efficient way.
Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure.
I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier.
That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.
Checking out customers for purchases is a pain and the credit card machine has never worked with this program. Every card has to be manually entered.
The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales.
Limited search options - i.e. in layaway. No fuzzy logic - for example, if a product name is misspelled, the program will not find it.
I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.
I love the ease of our vendors knowing their sales daily. The ability to see my sales, monthly, daily,weekly.
Their customer service has been excellent and the software it works flawlessly.
Excellent, easy going for me, really good to connect with my custumers.
Great Software easy to use and excellent customer service.
It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.
This software is relatively user friendly and intuitive. It makes it easy to manage our various consignors and vendors and the real time access to sales is a huge bonus for our vendors.
It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money.
Easy to manage dozens of consignors with separate consignor accounts and IDs. Quickly process sales and assign to appropriate consignor.
It works well for things sold in our store. We can't figure out how to seamlessly integrate an online shopping model.
ConsignPro logo
4.6
434

POS and inventory management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.7
Pros and Cons from ConsignPro users   
+15
With helping my mother run her own business this app has become a lifesaver and helping her with her bookkeeping You honestly can't find a better app on the market.
I bought my business with very awful antiquated software.
I am especially grateful for the excellent tech support available when I have questions - and there have been a lot of them as I am learning the system.
I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees.
It is the best and the most economical software in the business: no, in the world. It is hard to not to appreciate a great software product matched by equally great customer service.
Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration.
If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer.
The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year.
From pricing the merchandise to selling the merchandise nothing could be simpler. My customers love the tickets and think it's awesome to see the three prices all at one time.
It was easy to set up, great online tutorials and user guide, frequent updates based on user needs and Fantastic support.
I have used ConsignPro for over 10 years now. Anytime I have ever called for help I have always received fast, friendly and competent service.
Overall, this is a good product that is well supported by the company.
I love that it is integrated with Quickbooks and makes my life so much easier when it comes to taking care of my own books.
Easy to use, lots of key reports, Love the customer service, great communication from head office.
Very happy with this program and customer service. It’s up to date on current needs to run a success shop.
Ve used this software for 14 years, hands down the best around. Ve never had issues with and any questions I’ve had, they’ve always been there a phone call away, very friendly.
This software is user friendly and easy to train new staff. There are many helpful aspects.
Although developed for consignment stores, It’s suitable to a wide range of retail. It keeps my inventory, POS and reports easily & accurately.
With helping my mother run her own business this app has become a lifesaver and helping her with her bookkeeping You honestly can't find a better app on the market.
I bought my business with very awful antiquated software.
I am especially grateful for the excellent tech support available when I have questions - and there have been a lot of them as I am learning the system.
I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees.
It is the best and the most economical software in the business: no, in the world. It is hard to not to appreciate a great software product matched by equally great customer service.
Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration.
If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer.
The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year.
From pricing the merchandise to selling the merchandise nothing could be simpler. My customers love the tickets and think it's awesome to see the three prices all at one time.
It was easy to set up, great online tutorials and user guide, frequent updates based on user needs and Fantastic support.
I have used ConsignPro for over 10 years now. Anytime I have ever called for help I have always received fast, friendly and competent service.
Overall, this is a good product that is well supported by the company.
I love that it is integrated with Quickbooks and makes my life so much easier when it comes to taking care of my own books.
Easy to use, lots of key reports, Love the customer service, great communication from head office.
Very happy with this program and customer service. It’s up to date on current needs to run a success shop.
Ve used this software for 14 years, hands down the best around. Ve never had issues with and any questions I’ve had, they’ve always been there a phone call away, very friendly.
This software is user friendly and easy to train new staff. There are many helpful aspects.
Although developed for consignment stores, It’s suitable to a wide range of retail. It keeps my inventory, POS and reports easily & accurately.
With helping my mother run her own business this app has become a lifesaver and helping her with her bookkeeping You honestly can't find a better app on the market.
I bought my business with very awful antiquated software.
I am especially grateful for the excellent tech support available when I have questions - and there have been a lot of them as I am learning the system.
I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees.
It is the best and the most economical software in the business: no, in the world. It is hard to not to appreciate a great software product matched by equally great customer service.
Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration.
If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer.
The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year.
From pricing the merchandise to selling the merchandise nothing could be simpler. My customers love the tickets and think it's awesome to see the three prices all at one time.
It was easy to set up, great online tutorials and user guide, frequent updates based on user needs and Fantastic support.
I have used ConsignPro for over 10 years now. Anytime I have ever called for help I have always received fast, friendly and competent service.
Overall, this is a good product that is well supported by the company.
I love that it is integrated with Quickbooks and makes my life so much easier when it comes to taking care of my own books.
Easy to use, lots of key reports, Love the customer service, great communication from head office.
Very happy with this program and customer service. It’s up to date on current needs to run a success shop.
Ve used this software for 14 years, hands down the best around. Ve never had issues with and any questions I’ve had, they’ve always been there a phone call away, very friendly.
This software is user friendly and easy to train new staff. There are many helpful aspects.
Although developed for consignment stores, It’s suitable to a wide range of retail. It keeps my inventory, POS and reports easily & accurately.
PHP Point of Sale logo
4.7
341

Retail POS system that manages multiple store locations

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from PHP Point of Sale users   
+15
Integration with stripe is great feature; also the commitment to upgrades is solid, so easy to get up and running with economical equipment.
I do have problems with the system maintaining accurate item counts. That's really my main complaint My item counts are always off.
Easy to use and excellent platform with great customer service, any time I have needed help they have been there for me.
If you are using it for the first time, you might have a little headache. No detail video tutorial on how to use the software.
I've been satisfied with this product immensely and highly recommend it to persons looking for something innovative, feature rich and easy to use.
The new pricing is a bit ridiculous to me, Year and every year the price seems to go up.
I have been very happy with PHP Point of Sale. From the functionality to the quick response it has been a pleasure to use.
There's no tutorials so I've had to google how to use some features.
I set up PHP with a cash register/receipt printer at the small public library I manage. It's easy to use, amazing price, excellent features and responsive customer service.
I hope they continue to improve the project and adding extras to improve continuously, and the price should always be accessible so that you can buy small businesses.
PHP POS worked great right from the start. The features they promoted all worked great - in fact, the biggest challenge was in determining how to utilize it's full potential.
PHP Point of Sale has a great interface and is very easy to use. I greatly appreciate the keyboard shortcuts, integrated credit card processing and compatibility with Star receipt printers.
We loved the easy to use, easy to deploy and syncing features. It syncs to your woocommerce store.
Customer service is great and there's forums you can use if you have any questions.
The fact that you can connect several stores online was great.
We've used it on Windows pc's, ipads, and android devices. As mentioned, they offer exceptional support, including a robust feature request/implementation feature.
It is easy to understand for people who are not used to POS systems. We were able to train new employees on how to use it very quickly.
When web-based POS's started coming out, it seemed that they offered some significant advantages - though our first try with one (Hike POS) was an utter failure, based on what was promised with it.
Integration with stripe is great feature; also the commitment to upgrades is solid, so easy to get up and running with economical equipment.
I do have problems with the system maintaining accurate item counts. That's really my main complaint My item counts are always off.
Easy to use and excellent platform with great customer service, any time I have needed help they have been there for me.
If you are using it for the first time, you might have a little headache. No detail video tutorial on how to use the software.
I've been satisfied with this product immensely and highly recommend it to persons looking for something innovative, feature rich and easy to use.
The new pricing is a bit ridiculous to me, Year and every year the price seems to go up.
I have been very happy with PHP Point of Sale. From the functionality to the quick response it has been a pleasure to use.
There's no tutorials so I've had to google how to use some features.
I set up PHP with a cash register/receipt printer at the small public library I manage. It's easy to use, amazing price, excellent features and responsive customer service.
I hope they continue to improve the project and adding extras to improve continuously, and the price should always be accessible so that you can buy small businesses.
PHP POS worked great right from the start. The features they promoted all worked great - in fact, the biggest challenge was in determining how to utilize it's full potential.
PHP Point of Sale has a great interface and is very easy to use. I greatly appreciate the keyboard shortcuts, integrated credit card processing and compatibility with Star receipt printers.
We loved the easy to use, easy to deploy and syncing features. It syncs to your woocommerce store.
Customer service is great and there's forums you can use if you have any questions.
The fact that you can connect several stores online was great.
We've used it on Windows pc's, ipads, and android devices. As mentioned, they offer exceptional support, including a robust feature request/implementation feature.
It is easy to understand for people who are not used to POS systems. We were able to train new employees on how to use it very quickly.
When web-based POS's started coming out, it seemed that they offered some significant advantages - though our first try with one (Hike POS) was an utter failure, based on what was promised with it.
Integration with stripe is great feature; also the commitment to upgrades is solid, so easy to get up and running with economical equipment.
I do have problems with the system maintaining accurate item counts. That's really my main complaint My item counts are always off.
Easy to use and excellent platform with great customer service, any time I have needed help they have been there for me.
If you are using it for the first time, you might have a little headache. No detail video tutorial on how to use the software.
I've been satisfied with this product immensely and highly recommend it to persons looking for something innovative, feature rich and easy to use.
The new pricing is a bit ridiculous to me, Year and every year the price seems to go up.
I have been very happy with PHP Point of Sale. From the functionality to the quick response it has been a pleasure to use.
There's no tutorials so I've had to google how to use some features.
I set up PHP with a cash register/receipt printer at the small public library I manage. It's easy to use, amazing price, excellent features and responsive customer service.
I hope they continue to improve the project and adding extras to improve continuously, and the price should always be accessible so that you can buy small businesses.
PHP POS worked great right from the start. The features they promoted all worked great - in fact, the biggest challenge was in determining how to utilize it's full potential.
PHP Point of Sale has a great interface and is very easy to use. I greatly appreciate the keyboard shortcuts, integrated credit card processing and compatibility with Star receipt printers.
We loved the easy to use, easy to deploy and syncing features. It syncs to your woocommerce store.
Customer service is great and there's forums you can use if you have any questions.
The fact that you can connect several stores online was great.
We've used it on Windows pc's, ipads, and android devices. As mentioned, they offer exceptional support, including a robust feature request/implementation feature.
It is easy to understand for people who are not used to POS systems. We were able to train new employees on how to use it very quickly.
When web-based POS's started coming out, it seemed that they offered some significant advantages - though our first try with one (Hike POS) was an utter failure, based on what was promised with it.
Booker logo
4.1
971

Spa and Salon Business Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.1
    Features
    3.9
    Customer support
    4.1
Pros and Cons from Booker users   
+15
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
Lightspeed Retail logo
4.1
961

The point of sale you'll love to use.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.1
    Features
    4.0
    Customer support
    4.0
Pros and Cons from Lightspeed Retail users   
+15
When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.
Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.
The eCom web development tool is based on a Wordpress format - cumbersome and non-intuitive with a very steep learning curve. You will feel overwhelmed and lost - for weeks.
It has been a wonderful experience from the start. The inventory tracking, the invoicing, Quickbooks integration, time clock, rewards program, and the list goes on of all the awesome features.
Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.
I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.
It was super fast to get up and running, plus the customer service is amazing. From tailoring features to answering basic questions at 2 a.m.
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing.
And as a bonus this is a Montreal based company with EXCELLENT customer service. I will be a loyal client for life.
The overall experience has been great. Lightspeed fills a need in the industry with great integration across a variety of POS/PMS systems.
Very intuitive platform, great visualizations and strong customizations. Most importantly, the integration between the restaurant POS and the hotel PMS system is key.
I also use the inventory counting program and have integrated my online site with Lightspeed to my brick/mortar store. The price is good and the service provided has been very helpful.
Great tutorial videos and resources to answer the basic questions. Was easy to set up the codes, pricing and inventory organization.
When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.
Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.
The eCom web development tool is based on a Wordpress format - cumbersome and non-intuitive with a very steep learning curve. You will feel overwhelmed and lost - for weeks.
It has been a wonderful experience from the start. The inventory tracking, the invoicing, Quickbooks integration, time clock, rewards program, and the list goes on of all the awesome features.
Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.
I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.
It was super fast to get up and running, plus the customer service is amazing. From tailoring features to answering basic questions at 2 a.m.
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing.
And as a bonus this is a Montreal based company with EXCELLENT customer service. I will be a loyal client for life.
The overall experience has been great. Lightspeed fills a need in the industry with great integration across a variety of POS/PMS systems.
Very intuitive platform, great visualizations and strong customizations. Most importantly, the integration between the restaurant POS and the hotel PMS system is key.
I also use the inventory counting program and have integrated my online site with Lightspeed to my brick/mortar store. The price is good and the service provided has been very helpful.
Great tutorial videos and resources to answer the basic questions. Was easy to set up the codes, pricing and inventory organization.
When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.
Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.
The eCom web development tool is based on a Wordpress format - cumbersome and non-intuitive with a very steep learning curve. You will feel overwhelmed and lost - for weeks.
It has been a wonderful experience from the start. The inventory tracking, the invoicing, Quickbooks integration, time clock, rewards program, and the list goes on of all the awesome features.
Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.
I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.
It was super fast to get up and running, plus the customer service is amazing. From tailoring features to answering basic questions at 2 a.m.
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing.
And as a bonus this is a Montreal based company with EXCELLENT customer service. I will be a loyal client for life.
The overall experience has been great. Lightspeed fills a need in the industry with great integration across a variety of POS/PMS systems.
Very intuitive platform, great visualizations and strong customizations. Most importantly, the integration between the restaurant POS and the hotel PMS system is key.
I also use the inventory counting program and have integrated my online site with Lightspeed to my brick/mortar store. The price is good and the service provided has been very helpful.
Great tutorial videos and resources to answer the basic questions. Was easy to set up the codes, pricing and inventory organization.
Cin7 Omni logo

Cin7 Omni

4.3
586

Connected Inventory Management. Simplified.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Cin7 Omni users   
+15
My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Zero compensation for lost data which was only one of the issues with bugs.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.
We have not experienced the regular support and are dreading this. The EDI team is non-responsive.
We have only been live with CIN7 for a couple of months but so far we are very happy with the way the system is performing and it has definitely improved our productivity.
It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System.
Now at 1000+ sales per month and growing, we needed a way to automate this process. We looked at Cin7 and 2 other similar software for Inventory management and decided this was the best.
Our appointed Cin7 implementation specialist has been an absolute pleasure to work with. His customer service skills, attentiveness and knowledge across the software has been exceptional.
Support when going live is good, i had pages of questions over several days, all of which have been answered.
The software is very easy to use. The search box function in all areas is very powerful making things each to find.
We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes.
To switch Cin7 on was relatively easy. Once we went live with it, it all works quite well, it's just a matter of learning how it differs to the software we used previously.
CIN7 Offers complete accountability of product traffic from purchase orders through to customer tracking numbers. Best components are the seamless integrations and 100% tracking costs.
My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Zero compensation for lost data which was only one of the issues with bugs.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.
We have not experienced the regular support and are dreading this. The EDI team is non-responsive.
We have only been live with CIN7 for a couple of months but so far we are very happy with the way the system is performing and it has definitely improved our productivity.
It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System.
Now at 1000+ sales per month and growing, we needed a way to automate this process. We looked at Cin7 and 2 other similar software for Inventory management and decided this was the best.
Our appointed Cin7 implementation specialist has been an absolute pleasure to work with. His customer service skills, attentiveness and knowledge across the software has been exceptional.
Support when going live is good, i had pages of questions over several days, all of which have been answered.
The software is very easy to use. The search box function in all areas is very powerful making things each to find.
We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes.
To switch Cin7 on was relatively easy. Once we went live with it, it all works quite well, it's just a matter of learning how it differs to the software we used previously.
CIN7 Offers complete accountability of product traffic from purchase orders through to customer tracking numbers. Best components are the seamless integrations and 100% tracking costs.
My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Zero compensation for lost data which was only one of the issues with bugs.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.
We have not experienced the regular support and are dreading this. The EDI team is non-responsive.
We have only been live with CIN7 for a couple of months but so far we are very happy with the way the system is performing and it has definitely improved our productivity.
It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System.
Now at 1000+ sales per month and growing, we needed a way to automate this process. We looked at Cin7 and 2 other similar software for Inventory management and decided this was the best.
Our appointed Cin7 implementation specialist has been an absolute pleasure to work with. His customer service skills, attentiveness and knowledge across the software has been exceptional.
Support when going live is good, i had pages of questions over several days, all of which have been answered.
The software is very easy to use. The search box function in all areas is very powerful making things each to find.
We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes.
To switch Cin7 on was relatively easy. Once we went live with it, it all works quite well, it's just a matter of learning how it differs to the software we used previously.
CIN7 Offers complete accountability of product traffic from purchase orders through to customer tracking numbers. Best components are the seamless integrations and 100% tracking costs.
Odoo  logo

Odoo

4.1
788

Full Suite of Integrated Business Apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Odoo users   
avatar
avatar
avatar
+15
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
AestheticsPro logo
4.4
424

All-In-One Medical Aesthetics Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.5
Pros and Cons from AestheticsPro users   
+15
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
Booksy logo
4.4
352

One solution for managing your calendar and your business.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Booksy users   
+15
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
Not being able to remove or hide negative reviews.
I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.
What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.
If client books 2 spots at once their not able to cancel just one. They have to cancel both and redo the one they wanted to keep.
Great start off for beginners. I only did the free trial but I would recommend to others.
It helps not only to keep my clients organized it alsonallows me to communicate with them more effectively.
Super user friendly, kind and helpful customer service and practical.
I love the Booking integration on social channels and google maps and yelp and IG. App is highly functional and looks good too.
I really like the marketing options and I like how easy it is for my guests to navigate the app.
It is very easy to use for both me and my clients. It helps promote, and advertise my business.
Great customer service that actually interact with you.
It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.
Booksy is user friendly, easy to access calendar and book your appointments. Books also sends reminders of your upcoming appointments few days before your scheduled appointment.
Besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
Not being able to remove or hide negative reviews.
I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.
What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.
If client books 2 spots at once their not able to cancel just one. They have to cancel both and redo the one they wanted to keep.
Great start off for beginners. I only did the free trial but I would recommend to others.
It helps not only to keep my clients organized it alsonallows me to communicate with them more effectively.
Super user friendly, kind and helpful customer service and practical.
I love the Booking integration on social channels and google maps and yelp and IG. App is highly functional and looks good too.
I really like the marketing options and I like how easy it is for my guests to navigate the app.
It is very easy to use for both me and my clients. It helps promote, and advertise my business.
Great customer service that actually interact with you.
It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.
Booksy is user friendly, easy to access calendar and book your appointments. Books also sends reminders of your upcoming appointments few days before your scheduled appointment.
Besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
Not being able to remove or hide negative reviews.
I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.
What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.
If client books 2 spots at once their not able to cancel just one. They have to cancel both and redo the one they wanted to keep.
Great start off for beginners. I only did the free trial but I would recommend to others.
It helps not only to keep my clients organized it alsonallows me to communicate with them more effectively.
Super user friendly, kind and helpful customer service and practical.
I love the Booking integration on social channels and google maps and yelp and IG. App is highly functional and looks good too.
I really like the marketing options and I like how easy it is for my guests to navigate the app.
It is very easy to use for both me and my clients. It helps promote, and advertise my business.
Great customer service that actually interact with you.
It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.
Booksy is user friendly, easy to access calendar and book your appointments. Books also sends reminders of your upcoming appointments few days before your scheduled appointment.
Besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.
Toast POS logo
4.2
506

Cloud-based Point of Sale solution for restaurants

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.3
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Toast POS users   
avatar
+15
Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
The worst was the display screen and the use of it on the line.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
Pretty easy to set up menus and make changes on the fly while integrating with 3rd parties...Also excellent reporting features.
Of course since it is an app it will be prone to crashes, but it is extremely inconvenient when it happens during a rush.
Toast is an approachable new POS offering that makes it very simple to onboard and learn and their support is fantastic.
I know three off the top of my head who turned to Toast because we were using it, only to realize how awful the system is. Below are the reasons why Toast is a waste of money.
The UI is pretty intuitive and the reporting is very solid.
No way to email a receipt to a guest until AFTER they have paid and the transaction is over...a big problem for CATERING needing preapproval.
Overall, the company that I helped get started are very pleased with their purchase.
A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.
Their reporting is easy to use, and accessible anywhere this is an internet connection. Everything is laid out intuitively and on the front end, the staff find it very easy to use.
Ease of use has been a dream coming from some of the more well known POS systems.
Bar staff likes software. Simplicity and integration low rate.
Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.
Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
The worst was the display screen and the use of it on the line.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
Pretty easy to set up menus and make changes on the fly while integrating with 3rd parties...Also excellent reporting features.
Of course since it is an app it will be prone to crashes, but it is extremely inconvenient when it happens during a rush.
Toast is an approachable new POS offering that makes it very simple to onboard and learn and their support is fantastic.
I know three off the top of my head who turned to Toast because we were using it, only to realize how awful the system is. Below are the reasons why Toast is a waste of money.
The UI is pretty intuitive and the reporting is very solid.
No way to email a receipt to a guest until AFTER they have paid and the transaction is over...a big problem for CATERING needing preapproval.
Overall, the company that I helped get started are very pleased with their purchase.
A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.
Their reporting is easy to use, and accessible anywhere this is an internet connection. Everything is laid out intuitively and on the front end, the staff find it very easy to use.
Ease of use has been a dream coming from some of the more well known POS systems.
Bar staff likes software. Simplicity and integration low rate.
Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.
Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
The worst was the display screen and the use of it on the line.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
Pretty easy to set up menus and make changes on the fly while integrating with 3rd parties...Also excellent reporting features.
Of course since it is an app it will be prone to crashes, but it is extremely inconvenient when it happens during a rush.
Toast is an approachable new POS offering that makes it very simple to onboard and learn and their support is fantastic.
I know three off the top of my head who turned to Toast because we were using it, only to realize how awful the system is. Below are the reasons why Toast is a waste of money.
The UI is pretty intuitive and the reporting is very solid.
No way to email a receipt to a guest until AFTER they have paid and the transaction is over...a big problem for CATERING needing preapproval.
Overall, the company that I helped get started are very pleased with their purchase.
A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.
Their reporting is easy to use, and accessible anywhere this is an internet connection. Everything is laid out intuitively and on the front end, the staff find it very easy to use.
Ease of use has been a dream coming from some of the more well known POS systems.
Bar staff likes software. Simplicity and integration low rate.
Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.
Winpharm logo
4.9
145

Pharmacy management software for healthcare centers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.8
    Customer support
    4.9
Pros and Cons from Winpharm users   
+15
I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.
There seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down.
We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan.
All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.
Great reporting capabilities, ease of use of the program overall, very user friendly.
Filling prescriptions and doing edits on rejected claims can't be any easier. And of course, the tech support is second to none.
I have used the Datascan Winpharm system for over 30 years. Their staff and management have always been reliable, friendly, and responsive.
I need to make sure I get prescriptions filled fast with no stress.
User friendly and the conversion from Pharmaserv to Datascan was painless. SENSITIVE CONTENT] and [SENSITIVE CONTENT] the trainers where very good.
If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner.
With early preparation, our transition was pretty smooth. Another feature we like is our ability to message the doctors for new or refill prescriptions.
The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software.
Issues were handled quickly and taken care of in a timely matter. Tech support are on top of it all and responds back with quickness.
The fact that this software does everything that most leading pharmacy softwares do at a fraction of the cost is the main reason why I like Winpharm.
The system has all the features that you are looking for in today's pharmacy world and I am still learning new features. This is truly an amazing system.
Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic.
It allows us to fill a high volume of prescriptions in an accurate and safe manor, while still monitoring our cost and protecting our bottom line.
Their pharmacy system and POS integrate well with each other. The key factor and the biggest plus is the customer service attention that we receive.
I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.
There seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down.
We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan.
All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.
Great reporting capabilities, ease of use of the program overall, very user friendly.
Filling prescriptions and doing edits on rejected claims can't be any easier. And of course, the tech support is second to none.
I have used the Datascan Winpharm system for over 30 years. Their staff and management have always been reliable, friendly, and responsive.
I need to make sure I get prescriptions filled fast with no stress.
User friendly and the conversion from Pharmaserv to Datascan was painless. SENSITIVE CONTENT] and [SENSITIVE CONTENT] the trainers where very good.
If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner.
With early preparation, our transition was pretty smooth. Another feature we like is our ability to message the doctors for new or refill prescriptions.
The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software.
Issues were handled quickly and taken care of in a timely matter. Tech support are on top of it all and responds back with quickness.
The fact that this software does everything that most leading pharmacy softwares do at a fraction of the cost is the main reason why I like Winpharm.
The system has all the features that you are looking for in today's pharmacy world and I am still learning new features. This is truly an amazing system.
Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic.
It allows us to fill a high volume of prescriptions in an accurate and safe manor, while still monitoring our cost and protecting our bottom line.
Their pharmacy system and POS integrate well with each other. The key factor and the biggest plus is the customer service attention that we receive.
I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.
There seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down.
We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan.
All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.
Great reporting capabilities, ease of use of the program overall, very user friendly.
Filling prescriptions and doing edits on rejected claims can't be any easier. And of course, the tech support is second to none.
I have used the Datascan Winpharm system for over 30 years. Their staff and management have always been reliable, friendly, and responsive.
I need to make sure I get prescriptions filled fast with no stress.
User friendly and the conversion from Pharmaserv to Datascan was painless. SENSITIVE CONTENT] and [SENSITIVE CONTENT] the trainers where very good.
If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner.
With early preparation, our transition was pretty smooth. Another feature we like is our ability to message the doctors for new or refill prescriptions.
The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software.
Issues were handled quickly and taken care of in a timely matter. Tech support are on top of it all and responds back with quickness.
The fact that this software does everything that most leading pharmacy softwares do at a fraction of the cost is the main reason why I like Winpharm.
The system has all the features that you are looking for in today's pharmacy world and I am still learning new features. This is truly an amazing system.
Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic.
It allows us to fill a high volume of prescriptions in an accurate and safe manor, while still monitoring our cost and protecting our bottom line.
Their pharmacy system and POS integrate well with each other. The key factor and the biggest plus is the customer service attention that we receive.
RetailEdge logo
4.8
171

Point of sale & inventory management solution for retailers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from RetailEdge users   
avatar
+15
They are awesome and have always been there for us. I will definitely recommendThier gold plan it is worth having.
However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
Not being able to adjust the spacing on a label is a pain especially when the label is cut off.
Ease of use and the ability to teach a new cashier quickly. Compound report excellent so we can quickly see our on hand, sales over a certain period, what's on order and what we need to order.
I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
For performance and cost effectiveness, you cannot beat it. It has so many useful functions, it was worth originally searching for this type of product.
We've had a few hiccups but they usually are user error and we figure it out quick enough.
Good sales and monthly reports. Great customer service-they are always willing to help.
Our budget was small, but the system affordable and delivered on our needs. We like that we can talk to someone and our Gold Support Plan allows us access to technicians when we need it.
The best benefit we have realized is the tracking of inventory.
We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms.
I love how easy it is to navigate, and customize different reports.
This has been a great experience for managing inventory and for processing sales in a professional manner. Both for the customer and cashier's experience.
I love the various aspects that the product covers. The wide range of features and flexibility.
User friendly on the front end and staff tends to learn quickly. The deeper you get into the system and use the features available the more you see it offers.
Customer Tracking, Inventory Management, Report Generation and Shopify (E-Commerce) Integration are all super important in our daily use of RetailEdge.
Retailedge is excellant for retail sales, inventory, and very easy to use.
They are awesome and have always been there for us. I will definitely recommendThier gold plan it is worth having.
However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
Not being able to adjust the spacing on a label is a pain especially when the label is cut off.
Ease of use and the ability to teach a new cashier quickly. Compound report excellent so we can quickly see our on hand, sales over a certain period, what's on order and what we need to order.
I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
For performance and cost effectiveness, you cannot beat it. It has so many useful functions, it was worth originally searching for this type of product.
We've had a few hiccups but they usually are user error and we figure it out quick enough.
Good sales and monthly reports. Great customer service-they are always willing to help.
Our budget was small, but the system affordable and delivered on our needs. We like that we can talk to someone and our Gold Support Plan allows us access to technicians when we need it.
The best benefit we have realized is the tracking of inventory.
We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms.
I love how easy it is to navigate, and customize different reports.
This has been a great experience for managing inventory and for processing sales in a professional manner. Both for the customer and cashier's experience.
I love the various aspects that the product covers. The wide range of features and flexibility.
User friendly on the front end and staff tends to learn quickly. The deeper you get into the system and use the features available the more you see it offers.
Customer Tracking, Inventory Management, Report Generation and Shopify (E-Commerce) Integration are all super important in our daily use of RetailEdge.
Retailedge is excellant for retail sales, inventory, and very easy to use.
They are awesome and have always been there for us. I will definitely recommendThier gold plan it is worth having.
However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
Not being able to adjust the spacing on a label is a pain especially when the label is cut off.
Ease of use and the ability to teach a new cashier quickly. Compound report excellent so we can quickly see our on hand, sales over a certain period, what's on order and what we need to order.
I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
For performance and cost effectiveness, you cannot beat it. It has so many useful functions, it was worth originally searching for this type of product.
We've had a few hiccups but they usually are user error and we figure it out quick enough.
Good sales and monthly reports. Great customer service-they are always willing to help.
Our budget was small, but the system affordable and delivered on our needs. We like that we can talk to someone and our Gold Support Plan allows us access to technicians when we need it.
The best benefit we have realized is the tracking of inventory.
We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms.
I love how easy it is to navigate, and customize different reports.
This has been a great experience for managing inventory and for processing sales in a professional manner. Both for the customer and cashier's experience.
I love the various aspects that the product covers. The wide range of features and flexibility.
User friendly on the front end and staff tends to learn quickly. The deeper you get into the system and use the features available the more you see it offers.
Customer Tracking, Inventory Management, Report Generation and Shopify (E-Commerce) Integration are all super important in our daily use of RetailEdge.
Retailedge is excellant for retail sales, inventory, and very easy to use.
SpotOn logo
4.4
304

Restaurant POS for payment processing

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
WooPOS logo
4.6
182

pos inventory management crm shopify woocommerce

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.3
Pros and Cons from WooPOS users   
avatar
+15
Woocommerce is super easy to set up and I have build dozens of sites using it as our ecommerce plugin. Right out of the box its great if you want a simple set up.
The worst part about the entire setup is trying to get in touch with their support team.
Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs.
I mostly blame WordPress for that as Wordpress is not the easiest. Woocommerce has a lot of plugins that you may need and they are all expensive.
It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.
Hard to manage and enter info. I had to update information for the same product and different parts of the website rather than it updating the product information throughout all categories.
It was a very good experience with a piece of software that is extremely user friendly and easy to use.
People who are not used to of using mouse on retail systems may feel uneasy at first.
Just setting up Woopos so still getting to grips with it but on the whole very impressed so far. Seems solid and functional and farily easy to set up and use.
Ease of use for every user to navigate through tasks. This will expedite our sales process and launch a significant benefit to our e-commerce branch of business.
Overall really impressive and great customer support.
One of the most important features to us was its ability to create custom customer types and set different prices for them as we have a two leveled wholesaler program.
Delivery within a few weeks. We are very enthusiastic.
We continue to utilize more and more of its features. I also like the cloud option so our staff can be working off-site.
Integration with the client websites has been easy and Woopos is so fully featured.
The software helped me implement a system and helped me organize the products and the sales simultaneously. It was fairly easy to use but took some time to get used to.
We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads.
In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.
Woocommerce is super easy to set up and I have build dozens of sites using it as our ecommerce plugin. Right out of the box its great if you want a simple set up.
The worst part about the entire setup is trying to get in touch with their support team.
Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs.
I mostly blame WordPress for that as Wordpress is not the easiest. Woocommerce has a lot of plugins that you may need and they are all expensive.
It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.
Hard to manage and enter info. I had to update information for the same product and different parts of the website rather than it updating the product information throughout all categories.
It was a very good experience with a piece of software that is extremely user friendly and easy to use.
People who are not used to of using mouse on retail systems may feel uneasy at first.
Just setting up Woopos so still getting to grips with it but on the whole very impressed so far. Seems solid and functional and farily easy to set up and use.
Ease of use for every user to navigate through tasks. This will expedite our sales process and launch a significant benefit to our e-commerce branch of business.
Overall really impressive and great customer support.
One of the most important features to us was its ability to create custom customer types and set different prices for them as we have a two leveled wholesaler program.
Delivery within a few weeks. We are very enthusiastic.
We continue to utilize more and more of its features. I also like the cloud option so our staff can be working off-site.
Integration with the client websites has been easy and Woopos is so fully featured.
The software helped me implement a system and helped me organize the products and the sales simultaneously. It was fairly easy to use but took some time to get used to.
We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads.
In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.
Woocommerce is super easy to set up and I have build dozens of sites using it as our ecommerce plugin. Right out of the box its great if you want a simple set up.
The worst part about the entire setup is trying to get in touch with their support team.
Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs.
I mostly blame WordPress for that as Wordpress is not the easiest. Woocommerce has a lot of plugins that you may need and they are all expensive.
It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.
Hard to manage and enter info. I had to update information for the same product and different parts of the website rather than it updating the product information throughout all categories.
It was a very good experience with a piece of software that is extremely user friendly and easy to use.
People who are not used to of using mouse on retail systems may feel uneasy at first.
Just setting up Woopos so still getting to grips with it but on the whole very impressed so far. Seems solid and functional and farily easy to set up and use.
Ease of use for every user to navigate through tasks. This will expedite our sales process and launch a significant benefit to our e-commerce branch of business.
Overall really impressive and great customer support.
One of the most important features to us was its ability to create custom customer types and set different prices for them as we have a two leveled wholesaler program.
Delivery within a few weeks. We are very enthusiastic.
We continue to utilize more and more of its features. I also like the cloud option so our staff can be working off-site.
Integration with the client websites has been easy and Woopos is so fully featured.
The software helped me implement a system and helped me organize the products and the sales simultaneously. It was fairly easy to use but took some time to get used to.
We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads.
In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.
Creatio CRM logo
4.8
118

Boost marketing, sales and service performance!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Creatio CRM users   
avatar
avatar
avatar
+15
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
Ricochet logo
4.8
115

Retail & Consignment Point of Sale System

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.9
Pros and Cons from Ricochet users   
avatar
+15
Previously, we were writing out paper receipts, and the ease of having a register that is integrated with our consignor inventory has been amazing.
Currently, with it being the end of the year I wish I could delve deeper into analytics with the software. Another would be the POS interface with CC processor, figure that shit out already.
I love how easy it is to use, and all the tutorial videos available so I can spend less time training my staff. I love how available the developers are to help when I have a question or an issue.
Accuracy was always iffy and if we lost a tag that vendor wouldn't get credit for it.
Our experience is fantastic and I love that they make themselves available to us any time.
They started a chat with me almost instantly. The the complaint is the jewelry tags that they use.
It's a great program and a great company. I am delighted that we switched to Ricochet.
This has proven to be a time consuming annoyance.
We have loved the software and fu criminality. The Ricochet team are great to work for and very prompt in their responses.
The customer service at Ricochet is the best I've ever experienced. Not only are the staff knowledgeable, but they are also warm and friendly and personal.
I love that the developer is a consignment shop owner himself. This way he understands my goals, struggles and wants to genuinely help me set up a system to succeed.
Ve found Rico to be user friendly. The help pages and videos have been great.
All of our staff really like Ricochet and have learned the new workflows very easily. We'd love to see more reporting/dashboards (or an API so we can do our own analytics).
From day one the Ricochet team has been brilliant kind, willing to consider changes when they make sense, available quickly.
Easy of use...AND MOST IMPORTANTLY. Ease of customer service...and how quickly they can help.
This software is very easy to use for consignment items which is why we chose it. Reporting for consignor is really good.
Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.
Plus, my consignors absolutely love being able to easily log in to see their account, watch as items sell, and always know how much money is currently owe do to them.
Previously, we were writing out paper receipts, and the ease of having a register that is integrated with our consignor inventory has been amazing.
Currently, with it being the end of the year I wish I could delve deeper into analytics with the software. Another would be the POS interface with CC processor, figure that shit out already.
I love how easy it is to use, and all the tutorial videos available so I can spend less time training my staff. I love how available the developers are to help when I have a question or an issue.
Accuracy was always iffy and if we lost a tag that vendor wouldn't get credit for it.
Our experience is fantastic and I love that they make themselves available to us any time.
They started a chat with me almost instantly. The the complaint is the jewelry tags that they use.
It's a great program and a great company. I am delighted that we switched to Ricochet.
This has proven to be a time consuming annoyance.
We have loved the software and fu criminality. The Ricochet team are great to work for and very prompt in their responses.
The customer service at Ricochet is the best I've ever experienced. Not only are the staff knowledgeable, but they are also warm and friendly and personal.
I love that the developer is a consignment shop owner himself. This way he understands my goals, struggles and wants to genuinely help me set up a system to succeed.
Ve found Rico to be user friendly. The help pages and videos have been great.
All of our staff really like Ricochet and have learned the new workflows very easily. We'd love to see more reporting/dashboards (or an API so we can do our own analytics).
From day one the Ricochet team has been brilliant kind, willing to consider changes when they make sense, available quickly.
Easy of use...AND MOST IMPORTANTLY. Ease of customer service...and how quickly they can help.
This software is very easy to use for consignment items which is why we chose it. Reporting for consignor is really good.
Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.
Plus, my consignors absolutely love being able to easily log in to see their account, watch as items sell, and always know how much money is currently owe do to them.
Previously, we were writing out paper receipts, and the ease of having a register that is integrated with our consignor inventory has been amazing.
Currently, with it being the end of the year I wish I could delve deeper into analytics with the software. Another would be the POS interface with CC processor, figure that shit out already.
I love how easy it is to use, and all the tutorial videos available so I can spend less time training my staff. I love how available the developers are to help when I have a question or an issue.
Accuracy was always iffy and if we lost a tag that vendor wouldn't get credit for it.
Our experience is fantastic and I love that they make themselves available to us any time.
They started a chat with me almost instantly. The the complaint is the jewelry tags that they use.
It's a great program and a great company. I am delighted that we switched to Ricochet.
This has proven to be a time consuming annoyance.
We have loved the software and fu criminality. The Ricochet team are great to work for and very prompt in their responses.
The customer service at Ricochet is the best I've ever experienced. Not only are the staff knowledgeable, but they are also warm and friendly and personal.
I love that the developer is a consignment shop owner himself. This way he understands my goals, struggles and wants to genuinely help me set up a system to succeed.
Ve found Rico to be user friendly. The help pages and videos have been great.
All of our staff really like Ricochet and have learned the new workflows very easily. We'd love to see more reporting/dashboards (or an API so we can do our own analytics).
From day one the Ricochet team has been brilliant kind, willing to consider changes when they make sense, available quickly.
Easy of use...AND MOST IMPORTANTLY. Ease of customer service...and how quickly they can help.
This software is very easy to use for consignment items which is why we chose it. Reporting for consignor is really good.
Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.
Plus, my consignors absolutely love being able to easily log in to see their account, watch as items sell, and always know how much money is currently owe do to them.
GoFrugal logo
4.4
197

ERP solutions for retail, restaurants & distribution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.4
    Customer support
    3.9
Pros and Cons from GoFrugal users   
+15
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Bad after sales customer support. The complicated way to generate a coupon and connect on call.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
Very user friendly, has numerous features and very robust. Online support have been great.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
Perfect solution for super market for tension free operations.
HQ software having so many difficulties & missing field of reports etc. Due to the HQ integration the add on product features are not functioning properly.
Ease to use and user friendly. Also pretty much easy to learn the modules.
Perfect for retailers and to have huge set of report's.
This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine.
It has good reports, integration with business functions.
There is also an added benefit of development support for any customisation or personalisation requirements.
Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.
Easy to use through whatsnow we can change the price and see all the report.
Reports, Easy Billing process, Integrations process, In term of accounting works, E-invoice, Market Need.
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Bad after sales customer support. The complicated way to generate a coupon and connect on call.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
Very user friendly, has numerous features and very robust. Online support have been great.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
Perfect solution for super market for tension free operations.
HQ software having so many difficulties & missing field of reports etc. Due to the HQ integration the add on product features are not functioning properly.
Ease to use and user friendly. Also pretty much easy to learn the modules.
Perfect for retailers and to have huge set of report's.
This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine.
It has good reports, integration with business functions.
There is also an added benefit of development support for any customisation or personalisation requirements.
Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.
Easy to use through whatsnow we can change the price and see all the report.
Reports, Easy Billing process, Integrations process, In term of accounting works, E-invoice, Market Need.
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Bad after sales customer support. The complicated way to generate a coupon and connect on call.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
Very user friendly, has numerous features and very robust. Online support have been great.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
Perfect solution for super market for tension free operations.
HQ software having so many difficulties & missing field of reports etc. Due to the HQ integration the add on product features are not functioning properly.
Ease to use and user friendly. Also pretty much easy to learn the modules.
Perfect for retailers and to have huge set of report's.
This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine.
It has good reports, integration with business functions.
There is also an added benefit of development support for any customisation or personalisation requirements.
Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range.
Easy to use through whatsnow we can change the price and see all the report.
Reports, Easy Billing process, Integrations process, In term of accounting works, E-invoice, Market Need.