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Consio Logo

AI phone, AI SMS & auto dialer for ecommerce

Table of Contents

Consio - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: April 2026

Consio overview

What is Consio?

Consio is a phone and AI platform for ecommerce teams handling inbound and outbound customer conversations. Built for Shopify brands, it combines AI Voice, SMS, auto dialer workflows, and revenue attribution in one workspace.

Its AI Voice Agent answers calls 24/7, handles common questions, can send SMS with tracking links, product information, or order updates, and routes higher-intent conversations to the right rep with Shopify context.

For outbound teams, Consio supports segmented campaigns for abandoned checkouts, VIP customers, and high-AOV shoppers with a power dialer, voicemail drops, AI assistance, and live monitoring.

The platform centralizes calls and SMS, adds AI summaries and transcripts, and helps teams understand which conversations influenced orders. Consio integrates with tools like Shopify, Klaviyo, Zendesk, Gorgias, Kustomer, and Richpanel.

Starting price

30usage based /
per month

Alternatives

with better value for money

Consio’s user interface

Ease of use rating:

Consio reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Consio's key features

Most critical features, based on insights from Consio users:

Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Callback scheduling
Call disposition

All Consio features

Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Callback scheduling
Call disposition
Caller id
Call Management
Call recording
Call routing
Call scheduling
Call scripting
Call tracking
Call transfer
Campaign management
Chatbot
Chat/Messaging
CRM
Customer engagement
Dashboard
For sales teams/organizations
Generative ai
Intent recognition
Interaction tracking
Knowledge base management
Monitoring
Multi-Language
Natural language processing
Omnichannel communications
Performance metrics
Power dialer
Process/Workflow automation
Real-Time analytics
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Revenue Tracking
Sales activity management
SMS messaging
Speech recognition
Third-Party integrations
Voice mail

Consio alternatives

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Consio pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

$30/month

30

Per month

Features included:

  • Unlimited seats
  • AI voice agent
  • phone number included
  • Power dialer
  • IVR & smart routing
  • Shopify sync
  • Klaviyo sync
  • Revenue attribution
  • Call recordings & transcripts
  • Analytics dashboard
  • Email support
  • Abandoned-cart callbacks
  • VIP & win-back campaigns
  • CRM auto-logging
  • Conversation intelligence (summaries, tags)
  • Business & after-hours IVR
  • Predictive dialer
  • Dedicated onboarding & CSM
  • Compliance pack (TCPA/GDPR)

$60/month

60

Per month

Contact vendor for more details

$120/month

120

Per month

Contact vendor for more details

User opinions about Consio price and value

Value for money rating:

Consio integrations (7)

Consio support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Consio FAQs

Q. Who are the typical users of Consio?

Consio has the following typical customers:
Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Consio offer?

Consio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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