Contact Boss - 2026 Pricing, Features, Reviews & Alternatives

Contact Boss is a CRM (customer relationship management) and database management solution designed to help small to midsize retail businesses, non-profits, professional services, and entrepreneurs manage contact details and customer communication in order to drive leads. The legacy data support functionality lets users upload and merge existing databases and detect duplicate entries.

Key features of Contact Boss include shared contacts, bulk actions, contact import/export, customizable fields, interaction tracking, lead management, and a contact database. Integration with Gmail, Apple Mail, Outlook, and other email applications allows teams to download contacts and send emails to clients, facilitating communication. The search capability enables enterprises to locate contacts using filters such as event dates, a partial name, job title, date of entry, company, referral name, or personal details.

Contact Boss helps businesses capture customer data using the form builder tool, track client activity, and receive instant notifications about visitors or callers. Managers can generate reports on entries, logins, and modifications, as well as grant access permissions to staff members. The admin settings allow teams to add or change users, create contact groups, lock or unlock accounts, change account type, set new passwords, and manage security questions.