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Refract Logo

Refract

4.4
(24)

Write a review

The sales training tool that identifies key mistakes

(2)

Refract Pricing, Features, Reviews and Alternatives

Refract FAQs

Q. What type of pricing plans does Refract offer?

Refract has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Refract?

Refract has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Refract support?

Refract supports the following languages:
English


Q. Does Refract support mobile devices?

Refract supports the following devices:
Android, iPad, iPhone


Q. Does Refract offer an API?

No, Refract does not have an API available.


Q. What level of support does Refract offer?

Refract offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Refract product overview

Price starts from

50

Per month

Per Feature

What is Refract?

Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations.

Key benefits of using Refract

• Refract allows sales managers to coach their teams in a virtual environment through a web-based video sharing platform.

• Managers can add tags and comments to a particular section of the video and share only the relevant video clip with a brief description.

• All video, audio and mini clips are stored in a central repository from where it can be accessed by the users anytime later, in case they miss the current session.

• Using Refract's scorecards, campaign organizers can assign scores to individual participants based on their level of participation and use those scores for peer comparison or group analysis.

• The solution offers individual and group dashboards to analyze their strength and weakness and customize learning plans for everyone accordingly.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Refract pricing information

Value for money

4.5

/5

24

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Refract features

Functionality

4.1

/5

24

Total features

35

5 categories

Most valued features by users

Activity Dashboard
Data Import/Export
Collaboration Tools
Performance Metrics
Archiving & Retention
Assessment Management
Built-in Course Authoring
Call List Management

Functionality contenders

Refract users reviews

Overall Rating

4.4

/5

24

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.68/10
Rating distribution

5

4

3

2

1

14

6

4

0

0

Pros
The software makes a trainers job like mine really effective and easier. It allows the learner to hear and see first hand what they are great at and equally what needs to improve and how.
Has much of the features of far more expensive competitors in this space that cost upwards of $20k-$30k. Support team is amazing - helpful - responsive - innovative.
Pretty intuitive overall and a fun way for trainees to practice positioning, differentiating, objection handling and more. Excellent tool if you are training folks in other time zones.
Cons
The transcripts of the calls is poor and was a key function that was purchased.
I struggle with the accuracy of the script that goes with the audios as often it is quite inaccurate.
Transcriptions - not as accurate as I would have thought, along with no You vs. Them (as we don't currently have dual stream recording).

Overall rating contenders

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