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SalesRabbit Reviews

Reviews summary

Pros

I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently.

Randon B.

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I loved how easy this program was to use. We used it on i-pads while doing summer pest control sales and it was awesome to track all my sales, contacts, and addresses.

Anonymous Reviewer

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I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.

dawn B.

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Cons

Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

Amber T.

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The only down side to this software is the internet access for items stored in the cloud and the inability to run right from personal device without access.

William B.

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Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

Anonymous Reviewer

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Overall rating

5

4

3

2

1

88

57

25

6

3

81%
positive reviews
94%
would recommend this app

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179 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Worked Well

Reviewed 3 years ago
Pros

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Cons

It wasn't super good about keeping me up to date with appointments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The bouncy rabbit

Reviewed 3 years ago

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Lots of bugs

Reviewed 3 years ago

It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pros

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Cons

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sales Rabbit

Reviewed 2 years ago

It is great and constantly becoming better.

Pros

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Cons

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Great Technology

Reviewed 3 years ago
Pros

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Cons

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Limited options but not this one

Reviewed 2 months ago

Poor customer service. Support is online, through email only. They have a number but you never get anyone. Their website chat is the same. If you need help quickly its not gonna happen. They also mentioned features that are "more then likely happen asap" and never do. Still not there. Not super impressed with the company or the software. There are other options that are MUCH better for the same price.

Pros

It was easy to setup. The phone app is also easy to use.

Cons

The dashboard for whomever is running the sales show is very poor. Its not very functional and just looks bad. Their map online is not interactive. If you want some simple

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lots of Potential but unstable

Reviewed 3 years ago

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Your D2D CRM Go To

Reviewed 2 years ago
Pros

Being able to canvas area visually as your CRM.

Cons

Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Tool for Outside Sales Team

Reviewed 2 years ago

Great tool for territory management, enjoy using this tool to redesign sales rep and customers.

Pros

The use of the software and the ability for the outside sales team to use this software to prepare and deliver presentations with customers.

Cons

The only down side to this software is the internet access for items stored in the cloud and the inability to run right from personal device without access.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great outside sales management application

Reviewed 2 years ago
Pros

The application is perfect for tracking your outside sales and managing it to be able to follow up and close the deals! I love how you can assign neighbourhoods as well to keep track of each rep in each area!

Cons

Nothing so far! It's really one of the best tools out there to manage outside salse

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Selling and running sales teams using Sales Rabbit

Reviewed 4 years ago

Managing hundreds of sales reps in the field in multiple cities and states who are selling various products has been challenging to meet all their needs and marry up the needs of our company and wishes of the shareholders. Our executive team reviewed various canvassing and field sales solutions to determine which one provided the best suite of features, was reliable, and inspired enthusiasm from sales...

Pros

I love that our Sales Reps love it. They use it, so we get high adoption of our sales processes, it saves us resources as a result. We create a better sales experience for our sales reps and therefore our customers.

Cons

The integrations could be more complete, but they are always willing to integrate more based on need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feed The Rabbit

Reviewed 2 years ago

I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.

Pros

It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.

Cons

It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool out there to stay organized

Reviewed 4 years ago

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.

Pros

It's ability to organize everything.

Cons

There's different features I would like added like Geo fences for my reps and the ability to create my own icons/markers within the app. I would also like it if I could load info into the lead like a picture.

Vendor response

Thanks for the feedback John! We are always looking to improve SalesRabbit. The ability to add attachments (including images) to the lead is coming later this year! As for customizing lead icons/markers that is done at the company level. If you have feedback for the lead statuses be sure to pass that on to your company admins.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for door to door sales!

Reviewed 4 years ago

I enjoy using sales rabbit! I have seen a lot more success in using sales rabbit than with out using it! I have more confidence in what I'm doing and who I'm selling to. Making leads has become a lot easier and to get the sale faster, giving me more time finding more sales! I have had some glitches in the leads and when I'm trying to put up leads of houses they are not loading but other then that I have really enjoyed it!

Pros

It allows to be more confident in selling because I have the information necessary to know how I can best help the people I'm talking to receive the best quality of services!

Cons

I have seen quite a few glitches in the leads when trying to pull up houses. I have seen that a lot of the information on houses are not up to date!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great if you haven't experienced anything else yet!

Reviewed a year ago

Just fine - but once i changed to another platform, i have never had the desire to switch back.

Pros

This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.

Cons

The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product! Makes d2d way easier.

Reviewed 4 years ago

After three summers of doing d2d sales sales rabbit has improved each and every year. I lobe how they continue to change and make their product better and more user friendly. So simple to use and to grasp the concept of how it all works. Very easy to set up and easy to train new reps on how to use it! Great product. I would reccomend it for sure.

Pros

The leads! When yhey work right and are acurate.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Sales Application

Reviewed 4 years ago

I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales. I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Prequalify, prequalify, agreements!

Reviewed 4 years ago

This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house.

Pros

The ability to prequalify my customers, and handle most of the paperwork online

Cons

No cons I can think of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SR reviews

Reviewed 4 years ago

Sales rabbit is a great and easy way to organize all of my sales. It looks professional and customers don't question the legitimacy of protecting the customers information. I love how it tracks the areas that I have gone to and also allows me to cracked my sales reps areas as well.

Pros

Very organized and easy to use. It allows me to show my customers their information and how it is protected. It is a legitimate see to show that the service we are doing is legit.

Cons

none.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great for street tracking, mapping out area, the tools and videos are great!

Reviewed 4 years ago
Pros

The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs.

Cons

There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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down the rabbit hole

Reviewed 4 years ago

Sales rabbit has been such a godsend for my job! It makes me look more professions than ever! I love being able to have all the information I need to be successful at my fingertips!

Pros

The area management and agreement feature.

Cons

Sometimes it can be slow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great service, we can add leads when we want and it is very user friendly

Reviewed 4 years ago

Being able to track everything I was doing throughout the day.

Pros

Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit.

Cons

Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sales management

Reviewed 4 years ago

Overall the app work performs great!! There are a few features we are working on adding. For your basic tools, canvas, leaderboard the app is awesome easy to use and train on. If something is wrong they are very quick to fix it!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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You guys did a great job!

Reviewed 4 years ago

I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently!

Pros

Ease of use

Cons

Updates won't leave you alone when you're away from an internet source.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kory jansen

Reviewed 4 years ago

I haven't been using tech rabbit for long but i have enjoyed my experience with it alot. Its seems to work smoothly and seemlessly.

Pros

Ease of use.

Cons

Not having an android platform.

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