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Voiptime Cloud Logo

Great contact center software for SMB and Enterprises

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Voiptime Cloud - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

Voiptime Cloud overview

What is Voiptime Cloud?

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.

Key benefits of using Voiptime Cloud

Enterprise-level full-featured contact center solution;
Rapid deployment by our IT team within 2 business days;
Two-way API integration with your business applications;
Ultimate audit of business processes in your call centre department carried out by our experts with more than 10 years experience;
Professional technical support (8/5; 24/7 with the ability to discuss SLA) and ongoing network monitoring;
High availability and guaranteed uptime 99.9%;
Easy scalability with no substantial efforts.

Starting price

70per user /
per month

Alternatives

with better value for money

Voiptime Cloud’s user interface

Ease of use rating:

Voiptime Cloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(18)
5(62)

What do users say about Voiptime Cloud?

First of all this software satisfies all our needs as we make both inbound and outbound calls, the outbound campaings are easily configured just in 5min, it also has a voice broadcasting, which we really needed for our business and last but not least we were glad to find it really cost-efficient.

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Who uses Voiptime Cloud?

Based on 80 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Marketing and Advertising
Computer Software
Telecommunications
Others

Use cases

- Not enough reviews
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-
-
-
-

Voiptime Cloud's features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Blended call center
Calendar management
Call center management
Call disposition
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call tracking
Call transfer
Callback scheduling
Caller id
Campaign management
Chat/Messaging
Computer telephony integration
Contact database
Contact management
CRM
Customer database
Customer history
Customizable fields
Customizable templates
Dashboard
Data import/export
Email management
FCC compliance
For insurance industry
FTC compliance
Inbound call center
Integrations management
Interaction tracking
IVR
Lead capture
Lead distribution
Lead management
List management
Live chat
Manual dialer
Monitoring
Multi-Campaign
Multi-Channel communication
Outbound call center
Performance management
Performance metrics
Power dialer
Predictive dialer
Preview dialer
Process/Workflow automation
Progressive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reminders
Reporting & statistics
Reporting/Analytics
Sales pipeline management
Search/Filter
Task management
Task scheduling
Text to speech
Third-Party integrations
Voice mail
Workforce management

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Per month

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Voiptime Cloud pricing

Value for money rating:

Starting from

70

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Voiptime Cloud price and value

Value for money rating:

To see what individual users think of Voiptime Cloud's price and value, check out the review snippets below.

“I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.”
AB

Ahsan B.

BDM

“The system is reliable, call quality is excellent, lead card saves all interaction data, so it's easy to catch on the customer comunication.”
AS

Ashlee S.

Sales and Marketing Admin

Voiptime Cloud integrations (3)

Top integrations

Voiptime Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Documentation
In Person
Webinars

Voiptime Cloud FAQs

Q. Who are the typical users of Voiptime Cloud?

Voiptime Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Voiptime Cloud support?

Voiptime Cloud supports the following languages:
English, Polish, Russian, Thai, Ukrainian


Q. Does Voiptime Cloud offer an API?

Yes, Voiptime Cloud has an API available for use.


Q. What level of support does Voiptime Cloud offer?

Voiptime Cloud offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

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