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Xactly Incent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better comp plans to drive better performance
Table of Contents
Xactly Incent - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Xactly Incent overview
What is Xactly Incent?
Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent, customers are able to:
* Reduce time spent on plan administration by 60%
* Realize up to 10% higher quota attainment
* Eliminate payout errors and increase payout accuracy up to 99.8%
* Drive better performance with commission visibility
And with seamless integrations, companies can easily combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.
Xactly understands the value of bringing together operational and intelligence capabilities to drive revenue operations success. That’s why we built our Intelligent Revenue Platform, enabling us to align planning, performance, and prediction functions into one cohesive platform. Our ability to integrate Xactly Incent across the broader revenue engine is how we empower you to make efficient, strategic decisions with accurate revenue data at your fingertips. Check out our other solutions with Xactly Forecasting, Xactly Sales Planning and Xactly AlignStar.
Key benefits of using Xactly Incent
* Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
* Plan document and workflow management: Configure, track, and manage compensation processes.
* Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
* Incentive statements: Get detailed incentive statements for transparency and visibility at the individual or team level.
* Commission estimator: Make it easy for your team to see how much they can earn based on opportunities.
* Incentive plan summaries: Provide reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, SPIF programs and more.
* ICM mobile visibility (TR option)
* Powerful data integrations: Integrate with virtually any CRM, ERP, or HCM, like Salesforce, Microsoft Dynamics and Netsuite.
Starting price
Alternatives
with better value for money
Pros & Cons
Computation
Visibility
Adaptability
Integration
Navigation
Automation
Xactly Incent’s user interface
Xactly Incent pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
3.8
Customer support
4.1
Reviews sentiment
What do users say about Xactly Incent?
Users say Xactly Incent streamlines commission calculations, offers robust automation, and provides transparency for sales teams to track earnings in real time. They find it helps manage complex compensation plans, supports data integration, and reduces manual errors, making monthly processes faster and more accurate. They appreciate the ability to customize rules and access historical data easily. Reporting and analytics are useful but can be difficult to configure and sometimes lag behind data updates.
Reviewers indicate the platform is generally user-friendly, though some find setup and rule configuration challenging. They report customer support is responsive but occasionally slow, and note that data management and integration can be cumbersome for large organizations.
Select to learn more
Who uses Xactly Incent?
Based on 252 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Xactly Incent's key features
Most critical features, based on insights from Xactly Incent users:
All Xactly Incent features
Features rating:
Xactly Incent alternatives
Xactly Incent
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Paycor
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QCommission
Starting from
17
Per month
Paycom
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No pricing info
Xactly Incent integrations (6)
Integrations rated by users
We looked at 252 user reviews to identify which products are mentioned as Xactly Incent integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 3.0 (1)
Other top integrations
Xactly Incent customer support
What do users say about Xactly Incent customer support?
Customer support rating:
We analyzed 37 verified user reviews to identify positive and negative aspects of Xactly Incent customer support.
Widespread user sentiment highlights Xactly Incent's support team as responsive, knowledgeable, and quick to resolve issues.
A large number of users value attentive Customer Success Managers and smooth, supportive implementation experiences.
A minority of users report slow response times, cumbersome ticketing processes, and occasional lack of direct communication.
Support options
Training options
To see what individual users say about Xactly Incent's customer support, check out the review snippets below.
“From my perspective the best aspect of Xactly is the excellent customer support that comes with a license.”
David M.
Sr Sales Compensation Analyst
“The Customer Support team is always quick to reply and can usually describe what I need to do, and they follow up to be sure their suggestion worked.”
Colleen T.
Senior Business Analyst
“you must submit a ticket, then wait for an email response which you cant directly respond to, but must open the software portal to do so, then your response goes back into a queue, and you wait for the next response.”
Jenifer S.
Sr Sales Operations Analyst
Xactly Incent FAQs
Xactly Incent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Xactly Incent support?
Xactly Incent supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Slovak, Spanish, Swedish
Q. Does Xactly Incent support mobile devices?
Xactly Incent supports the following devices:
iPad, iPhone
Q. Does Xactly Incent offer an API?
Yes, Xactly Incent has an API available for use.
Q. What other apps does Xactly Incent integrate with?
Xactly Incent integrates with the following applications:
Dynamics 365 Customer Voice, HubSpot CRM, Snowflake
Q. What level of support does Xactly Incent offer?
Xactly Incent offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support
