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Professional Services Cloud Logo

Professional Services Cloud

3.8
(44)

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Certinia PS Cloud

(19)

Professional Services Cloud Pricing, Features, Reviews and Alternatives

Professional Services Cloud FAQs

Q. What type of pricing plans does Professional Services Cloud offer?

Professional Services Cloud has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Professional Services Cloud?

Professional Services Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Professional Services Cloud support?

Professional Services Cloud supports the following languages:
English

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Q. Does Professional Services Cloud offer an API?

Yes, Professional Services Cloud has an API available for use.

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Q. What other apps does Professional Services Cloud integrate with?

Professional Services Cloud integrates with the following applications:
Salesforce Service Cloud, Salesforce Work.com, AvidXchange, Salesforce Marketing Cloud, Jitterbit, Coupa, Expensify, DocuSign, Avalara, Broadbean, Rootstock Cloud ERP, SnapLogic, Informatica Intelligent Cloud Services, CRM Analytics, Salesforce Sales Cloud, Ascent ERP, ERP Cloud, Planful, Vena, ServiceMax, Salesforce Platform, Xactly Incent

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Q. What level of support does Professional Services Cloud offer?

Professional Services Cloud offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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Professional Services Cloud product overview

What is Professional Services Cloud?

Manage your resources, projects and financials in the same application as your customer interactions with Certinia PS Cloud

Key benefits of using Professional Services Cloud

PERFECT SALES-DELIVERY HANDOFF
Instantly translate opportunities into service engagements. Empower sales teams with real-time insights about project statuses, resource availability, and more. Connect sales and delivery, and everybody wins.

RIGHT RESOURCE, RIGHT TIME
Give resource managers the visibility they need by identifying the resource demand during the sale. Easily schedule the right people onto the right projects at the right time, and resolve staffing conflicts before they become problems.

ONE TEAM, ONE TOOL
Companies with greater project visibility achieve higher win rates, utilization, and margins. With
sales, delivery, and finance teams all using the same tool, you’ll get better visibility into pipeline,
resource demand, and other critical project data.

BILLING & REVENUE RECOGNITION
Extensible and configurable, our app manages multiple revenue streams so you can add new lines of business, move into new markets, and expand overseas while staying in complete control.

DECISIONS MADE WITH CERTAINTY
Automate and streamline processes across every aspect of your business from sales and delivery to billing and revenue management. Track everything, including billing and expenses in multiple currencies, and automate compliance with new revenue recognition rules.

POWERFUL FORECASTING
Optimize resource planning and project profitability with hyper-accurate forecasting and insight capabilities built-in. Get unmatched visibility into every dollar recognized and planned. Build staffing models geared to drive higher margins, quicker delivery, and better customer satisfaction.

REPORTING, & ANALYTICS
Real-time dashboards and reports give you all the data you need, including actuals, expenses, assignments, milestones, resource requests, backlog, and more. Get complete visibility into the information you need to efficiently deliver on projects and accurately forecast future business.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

In Person
Documentation
Webinars
Videos
Live Online

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Professional Services Cloud logo

Professional Services Cloud

3.8
(44)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Professional Services Cloud pricing information

Value for money

3.6

/5

44

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Professional Services Cloud features

Functionality

3.7

/5

44

Total features

18

5 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
API
Reporting/Analytics
Customizable Reports
Multi-Currency
Real Time Reporting
Billing & Invoicing

Professional Services Cloud users reviews

Overall Rating

3.8

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.56/10
Rating distribution

5

4

3

2

1

13

18

7

4

2

Pros
I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.
If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches.
Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool.
Cons
The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant.
Subject to user error, so train employees diligently.
No Country customization. No links to local authorities (VAT, direct tax Returns).
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Nolan M.

Information Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FinancialForce Accounting Review

Reviewed 5 years ago
Pros

this software has helped my company significantly in our process to switch over from older software.

Cons

This software takes a lot more time to use although it may be worth it.

WM
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William M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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More than I need Human Capital Management Software

Reviewed 12 years ago

I would say if you are a small or medium business and you have no idea what an HR department or IT department looks like, then you need Vana Human Capital Management. If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches. This made our performance reviews a dream. The social collaboration is new...

Pros

The user interface is excellent. If you know Salesforce.com CRM then you will inherently know how to use Vana HCM. WOW! No training required. Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool. It keeps my employees working and collaborating...

Cons

There is almost too much to learn. The overwhelm is consuming. I wish I had the ability to configure everything that is delivered. Knowing where to start was a bit daunting, thank goodness they did the first series of configurations to launch the product and provided me with an easy to use Getting Started Guide so my team could calm down and get started 1...2...3 Learning to use the system most effectively was a challenge, but I think we finally got it. It may have been more of a resistance to change, rather than a solution problem. It took a while to adopt it as a company, but we are all on the same page now and it ROCKS! The Social Org Chart was a bit of a challenge to set up, but easy to re-org and fix with a little help and is now AWESOME!

ET
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Erin T.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall we've had a very positive experience with the SCM Module!

Reviewed 8 years ago
Pros

The SCM Module of FinancialForce is fantastic for organizations looking for a plug in to Salesforce that can be customized but also has a lot of fantastic out of the box features. Our company went from using Quickbooks which provided very little if any controls and reporting to using the SCM product which allows you to use the same functionality for permissions, page layouts and reporting as you get...

Cons

Because SCM is still growing there are a lot of new releases of the product that have great fixes and updates. However, upgrading can be a long process because of the amount of testing you have to do. The more customized your environment is the longer the upgrades can take. We are running about 10 versions behind right now due to this. However, we realize this will level out over time and become much less time consuming as the product matures.

BS
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Beth S.

Philanthropy,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FinancialForce for small organization of 20 FTE

Reviewed 8 years ago
Pros

My favorite quality of FinancialForce is the seamless integration with Salesforce.com. The platform operates much in the same way as Salesforce, so customizing and reporting were easy and quick to learn. This made the integration process go much smoother and I was able to train my team quickly on using the new financial system. Throughout my history of using FinancialForce, whenever I did encounter...

Cons

We are a small organization of 20 and we do not have a developer in-house. We struggled with the FinancialForce reporting app, as this requires some use of code and developer 'speak'. The standard Salesforce reporting allows for FinancialForce data as well, so we rely on this function more often, but when it comes to the standard P&L structure for our board, we needed a 'pretty' report, and this requires the FinancialForce reporting app. During our implementation we were promised by the implementation partner that they would write the reports for us, however this was never delivered. FinancialForce is working on rectifying the problem for us, but it will require some additional hours and financial resources on our end.

AR
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Verified reviewer

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FinancialForce For The Force

Reviewed 5 years ago

Super supportive staff and very well organized team.

Pros

The functionality is compatible with so many software/module combinations

Cons

The implementation process was quite long although I believe that was due to our internal working!

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