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Lanes & Planes
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business travel booking portal with native mobile apps
Table of Contents
Lanes & Planes - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lanes & Planes overview
Based on 683 verified user reviews
What is Lanes & Planes?
By industry, Lanes & Planes reviewers are most commonly professionals in information technology and services (17%). The most frequent use case cited is travel management (80% of reviewers).
What do users say about Lanes & Planes pricing?
Reviewers feel Lanes & Planes offers competitive prices and a good price/performance ratio, and they appreciate the comprehensive price overview. Some users report occasional price inaccuracies, missing low-cost options, and confusing price displays.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Hotel Booking
Travel Expense Management
Cancellation and Rebooking
Integrations
Limited train booking options
Occasional technical frustrations
Lanes & Planes’s user interface
Lanes & Planes pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Lanes & Planes?
By industry, Lanes & Planes reviewers are most commonly professionals in information technology and services (17%). The most frequent use case cited is travel management (80% of reviewers).
Select to learn more
Who uses Lanes & Planes?
Based on 683 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Lanes & Planes's key features
Most critical features, based on insights from Lanes & Planes users:
All Lanes & Planes features
Features rating:
Lanes & Planes alternatives
Lanes & Planes
Starting from
95
Per month
SAP Concur
Starting from
No pricing info
webexpenses
Starting from
No pricing info
Perk
Starting from
No pricing info
Lanes & Planes pricing
Starting from
95
Per month
Usage Based
User opinions about Lanes & Planes price and value
Value for money rating:
Of 35 reviews that provide robust commentary on Lanes & Planes's price and value, 70% mention it in a positive light.
Some reviewers feel Lanes & Planes offers competitive prices and a good price/performance ratio, appreciating the ability to compare multiple travel categories and providers in one place. They indicate that the platform provides a comprehensive price overview and reasonable value for money, with some users highlighting attractive pricing for hotels and train tickets. However, some users report that prices are occasionally inaccurate or higher than on other portals, and that low-cost options may be missing. They say that price displays can be confusing and sometimes require double-checking against other booking sites.
, and
To see what individual users think of Lanes & Planes's cost and value, check out the review excerpts below.
Sven H.
Managing Partner
Lanes & Planes integrations (8)
Integrations rated by users
We looked at 683 user reviews to identify which products are mentioned as Lanes & Planes integrations and how users feel about them.
Integration rating: 5.0 (7)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Lanes & Planes customer support
What do users say about Lanes & Planes customer support?
Customer support rating:
We analyzed 152 verified user reviews to identify positive and negative aspects of Lanes & Planes customer support.
Widespread user sentiment highlights the support team's quick, detailed, and effective responses to questions and issues.
A significant portion of users value the 24/7 availability and multiple contact channels, including chat, email, and phone.
Broad user base appreciates the friendly, professional, and solution-oriented approach of the customer service staff.
Frequently reported by users, support is easy to reach, responds swiftly—even on weekends—and resolves concerns to satisfaction.
Support options
Training options
To see what individual users say about Lanes & Planes's customer support, check out the review snippets below.
“Very helpful, every-time I go in contact with the platform with questions or need for help they came back at me super quick, most times at the same day.”
Maria C.
Working Student Human Resources
“The most important aspect from my position perspective is the customer support which has always been flawless.”
Aldin M.
Senior Workplace Coordinator
“Outstanding customer service with very quick reaction times and well qualified staff.”
Sven E.
MD
Lanes & Planes FAQs
Lanes & Planes has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Lanes & Planes used for?
Lanes & Planes provides an online portal for booking and managing all aspects of business travel. Users can book flights, trains, buses, and choose from over 900,000 hotels within the platform, where all bookings and travel expenses are centralized. Lanes & Planes provides admins with simple role management, insights on all travel statistics and analytics, and also ensures that all trips booked are compliant with company travel policies. Native mobile apps for iPhone and Android enable anytime, anywhere access to bookings, itineraries, and tickets, even when offline, and permanent synchronization between the desktop and mobile app ensures that travel itineraries are always up to date. Users can submit travel expenses to accounting by simply taking photos of their receipts inside the app. The software combines an efficient travel management system with a 24/7 concierge service for all business travelers.
Q. What are the benefits of using Lanes & Planes?
• Book all your flights, hotels and train connections for your business trips through one portal with Lanes & Planes.
• Through permanent synchronization between desktop and mobile app, travel itineraries are always kept up to date (including available changes).
• Scan all receipts with a smartphone camera to record and submit expenses and hotel costs to accounting.
• Use the Lanes & Planes mobile app as a ticket wallet, and let the software automatically check you in for flights.
• Handle all employees' user profiles with the software's secure and efficient role management.
• Lanes & Planes combines an efficient software with 24/7 personal concierge services.
Q. What languages does Lanes & Planes support?
Lanes & Planes supports the following languages:
English, French, German, Italian, Spanish
Q. Does Lanes & Planes support mobile devices?
Lanes & Planes supports the following devices:
Android, iPad, iPhone
Q. Does Lanes & Planes offer an API?
No, Lanes & Planes does not have an API available.
Q. What level of support does Lanes & Planes offer?
Lanes & Planes offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
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