App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Narvar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based post-purchase customer experience platform
Table of Contents
Is this product right for your business?
Find out with a
Narvar - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Narvar overview
What is Narvar?
Narvar is a cloud-based post-purchase customer experience platform, which enables businesses to track orders, streamline returns and exchanges, and communicate with customers through messaging.
The application enables owners to build custom tracking pages based on shipment status and customer’s region. Supervisors can monitor delivery exceptions and recommend products and marketing assets to consumers. Narvar helps businesses estimate the time between pick-up and delivery and configure fulfilment rules.
Buyers can use the branded portal to handle returns and exchanges, schedule pick-ups, and receive refund notifications via email, SMS, or WhatsApp. Users can also define return flows, policies, and fees for different customer segments or product categories.
Starting price
Alternatives
with better value for money
Narvar’s user interface
Narvar pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Narvar?
Reviewers appreciate Narvar for improving customer support efficiency, reducing manual tasks, and providing a user-friendly interface for teams. They say the onboarding and support teams are responsive and helpful, though some report inconsistent support quality and wish for more proactive check-ins and resources. They find the integration valuable for both internal staff and customers.
Users think Narvar’s order tracking features make shipment updates easy to manage and deliver a smooth experience for customers. They indicate it helps reduce support inquiries and offers robust, branded tracking, but some mention occasional issues with tracking accuracy and system limitations.
Select to learn more
Who uses Narvar?
Based on 58 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Narvar's key features
Most critical features, based on insights from Narvar users:
All Narvar features
Features rating:
Narvar awards
Narvar alternatives
Narvar
Starting from
Free
ShipStation
Starting from
14.99
Per month
Freightview
Starting from
149
Per month
Fishbowl
Starting from
No pricing info
Narvar pricing
Value for money rating:
Starting from
Free
User opinions about Narvar price and value
Value for money rating:
To see what individual users think of Narvar's price and value, check out the review snippets below.
Wesley M.
Ecommerce Director
Brent K.
Senior Manager, Email Marketing
Narvar integrations (6)
Other top integrations
Narvar support options
Typical customers
Platforms supported
Support options
Training options
Narvar FAQs
Narvar has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Narvar?
Narvar has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Narvar support?
Narvar supports the following languages:
English, French, German, Italian, Japanese, Spanish
Q. Does Narvar offer an API?
No, Narvar does not have an API available.
Q. What other apps does Narvar integrate with?
Narvar integrates with the following applications:
NetSuite
Q. What level of support does Narvar offer?
Narvar offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base