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Miva

Ecommerce platform for B2B, B2C & DTC

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Miva - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Miva overview

What is Miva?

Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.

Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability.

Key benefits of using Miva

Drive conversions with automated emails triggered by actions such as abandoned cart, upselling, unique customer offers, and customized wishlists, then use A/B testing to analyze performance and see which combinations and techniques are most effective with customers.

Automatically sync and integrate systems for streamlined data and management. Sync products and inventory with current ERP and accounting systems for instant data updates. When products are listed on Amazon, Google Shopping, Ebay, Etsy, and others, inventory and product details are automatically synchronized across all platforms when changes occur.

Improve search-engine ranking using Miva's built in SEO best practice tools and frameworks, and utilize indexing and tagging to enhance searchability of products, pages, and content. Users can also integrate Miva with Google Analytics in order to track site traffic, page views, sources and conversions.

Accept payments with MivaPay - Miva’s built-in payment service with gateway agnostic tokenization and full customer account wallet support. Also accept payments through Apple Pay, PayPal, Amazon Pay, Payflow, Quickbooks Merchant Services, Authorize.net, and more.

Monitor inventory using Miva’s inventory management tools which allow users to track product availability, configure out of stock alerts, monitor ‘in basket’ products and automatically integrate with vendor systems and update stock levels when needed across all platforms.

Starting price

Alternatives

with better value for money

Miva’s user interface

Ease of use rating:

4.7

(85)

Miva pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(9)

5(73)

What do users say about Miva?

Reviewers feel Miva offers outstanding customer support, describing the staff as knowledgeable, responsive, and willing to go above and beyond to resolve issues. They appreciate the 24/7 availability, clear communication, and personalized assistance, noting that support experiences are far superior to those with other platforms. Some mention occasional gaps in staff expertise, but most are highly satisfied with the service provided.

Users report that Miva is generally easy to use, with an intuitive interface and straightforward product management. They find it user-friendly for both beginners and professionals, though some say the backend can be complex and documentation has been lacking in the past.

Select to learn more

Who uses Miva?

Based on 85 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Apparel & Fashion

Architecture & Planning

Arts and Crafts

Others

Use cases

- Not enough reviews

Miva's key features

Most critical features, based on insights from Miva users:

Catalog management

4.5

(2)

Returns management

4.5

(2)

Multi-Channel marketing

3.0

(2)

Order management

4.0

(1)

Data security

3.0

(2)

Reviews management

2.5

(2)

All Miva features

Features rating:

4.4

(85)

Social media integration

2.5

(2)

SEO management

5.0

(1)

Abandoned cart saver

(0)

Marketplace integration

(0)

Mobile Commerce

(0)

Multi-Store

1.0

(1)

Order tracking

(0)

Product catalog

(0)

Promotions management

(0)

Real-Time data

(0)

Refund management

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Retail inventory management

(0)

Sales order management

(0)

Sales reports

(0)

Shipping management

1.0

(1)

Shopping cart

3.0

(2)

Tax management

(0)

Templates

3.0

(1)

Third-Party integrations

(0)

Access controls/permissions

(0)

API

(0)

Channel management

(0)

Content management

(0)

Credit card processing

(0)

CRM

(0)

Customer accounts

(0)

Customizable fields

(0)

Customizable templates

(0)

Data synchronization

(0)

Discount management

(0)

Drag & drop

(0)

eCommerce management

(0)

Email marketing

1.0

(1)

Email templates

(0)

Gift card management

(0)

Inventory control

(0)

Inventory management

1.0

(1)

Kitting

(0)

Loyalty program

(0)

Miva alternatives

Miva

4.7

(85)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.2

Customer Support

4.8

Adobe Commerce

4.3

(654)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.4

Value for Money

4.1

Customer Support

4.0

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

SKU IQ

4.7

(173)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.6

Customer Support

4.8

Miva pricing

Value for money rating:

4.2

(85)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Miva price and value

Value for money rating:

4.2

(85)

To see what individual users think of Miva's price and value, check out the review snippets below.

“Nick was one of the most professional, helpful, knowledgeable and friendly support techs I have ever had the pleasure to work with. I hope I get to work with Nick again in the future.”

Yvonne S.

Owner

“I have been using Miva Merchant for over ten years and I want to say how happy I am with the program, the support, and the consistency of excellent customer service.”

Dottie M.

President

Miva customer support

What do users say about Miva customer support?

Customer support rating:

4.2

We analyzed 49 verified user reviews to identify positive and negative aspects of Miva customer support.

A significant portion of users praise Miva's customer support for being responsive, knowledgeable, and genuinely helpful.

Broad user base highlights the professionalism and patience of support staff, especially when resolving complex or urgent issues.

Widespread user sentiment appreciates the personalized, non-scripted communication and clear explanations from support.

Frequently reported by users, support goes above and beyond, often exceeding expectations with thorough and timely assistance.

Support options

Email/help desk

Knowledge base

24/7 (live rep)

Faqs/forum

Phone support

Training options

Videos

Live online

Webinars

Documentation

To see what individual users say about Miva's customer support, check out the review snippets below.

“Nick provided us with fantastic customer support from identifying our current Miva needs to items that we would need in the months ahead.”

David S.

“Uptime on our cart has been very close to 100% and if we run into a problem the support staff are quick and very helpful.”

Colin M.

Owner/President

“I had a particularly interesting shipping problem to deal with and the support staff was tenacious in finding a way to resolve my issue. ”

Christine D.

Miva FAQs

Q. What type of pricing plans does Miva offer?

Miva has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Miva?

Miva has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Miva support?

Miva supports the following languages:
English

Q. Does Miva offer an API?

Yes, Miva has an API available for use.

Q. What other apps does Miva integrate with?

Miva integrates with the following applications:
authorize.net, Cloudflare, PayPal, Google Analytics 360, Zentail, FedEx Ship Manager, QuickBooks Online Advanced, Infor CloudSuite, Signifyd, ShipWise, ShipBob, Avalara, ConvertCart, ShipWorks, Easyship, Sifted Logistics Intelligence (LI), NetSuite, Freestyle Solutions, PushNami, TaxJar, WordPress, PowerReviews, Descartes ShipRush, Flxpoint, Shipwire, ShipStation, accessiBe, Klaviyo, Algolia, Kount, cybersource, LiveChat, Sendlane, Ordoro, Amobee, SkuVault Core, Aptos Retail Merchandising, Celigo Integrator.io, Yotpo, Stamps.com, LiveHelpNow, Rithum, Affirm, Narvar, Kustomer, Mailchimp, PayPal Enterprise Payments, SafeOpt, Trustpilot, TrueLoyal, AdRoll, Salesforce Platform, OneTrust, Zendesk Suite

Q. What level of support does Miva offer?

Miva offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support