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Miva Pricing, Features, Reviews and Alternatives

Miva product overview

What is Miva?

Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.

Key benefits of using Miva

Drive conversions with automated emails triggered by actions such as abandoned cart, upselling, unique customer offers, and customized wishlists, then use A/B testing to analyze performance and see which combinations and techniques are most effective with customers.

Automatically sync and integrate systems for streamlined data and management. Sync products and inventory with current ERP and accounting systems for instant data updates. When products are listed on Amazon, Google Shopping, Ebay, Etsy, and others, inventory and product details are automatically synchronized across all platforms when changes occur.

Improve search-engine ranking using Miva's built in SEO best practice tools and frameworks, and utilize indexing and tagging to enhance searchability of products, pages, and content. Users can also integrate Miva with Google Analytics in order to track site traffic, page views, sources and conversions.

Accept payments with MivaPay - Miva’s built-in payment service with gateway agnostic tokenization and full customer account wallet support. Also accept payments through Apple Pay, PayPal, Amazon Pay, Payflow, Quickbooks Merchant Services, Authorize.net, and more.

Monitor inventory using Miva’s inventory management tools which allow users to track product availability, configure out of stock alerts, monitor ‘in basket’ products and automatically integrate with vendor systems and update stock levels when needed across all platforms.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

24/7 (Live rep)

FAQs/Forum

Phone Support

Training options

Videos

Live Online

Webinars

Documentation

Miva pricing information

Value for money

4.4

Starting from

No info

Other

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

CS-Cart Multi-Vendor Software

Value for money

Miva

Value for money

Miva features

Functionality

4.6

Total Features75 4 categories

Most valued features by users

API

Third Party Integrations

Reporting/Analytics

Customizable Templates

Content Management

Drag & Drop

Reporting & Statistics

Search/Filter

Miva users reviews

Overall rating

4.8

Positive reviews

94%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.39/10

Rating distribution

Pros

I have been talking with Sam Newbold about a new website and he has been more than helpful - very responsive, knowledgeable, and patient. He has been a tremendous asset to me in this new update.

Dottie M.

His directions walked me seamlessly through the pages and all is well. Thank you, Nick, and Miva Merchant had best recognize you for the outstanding customer service pro that you are.

Larry V.

Nick was one of the most professional, helpful, knowledgeable and friendly support techs I have ever had the pleasure to work with. I hope I get to work with Nick again in the future.

Yvonne S.

Cons

Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though.

Mike R.

The most frustrating part of miva store is the customization of pages.

denise b.

So our images did not blend well with one another which threw the whole design off. The SEO fields are weak.

dalia m.

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Overall rating contenders

Wix

Overall rating

Miva

Overall rating

Ecwid

Overall rating

CS-Cart Multi-Vendor Software

Overall rating

Jason B.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Incredible Ecommerce Tool

Reviewed 3 years ago

It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.

Pros

Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.

Cons

Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website.

Mike R.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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Tried Shopify, Returning to Miva

Reviewed 6 months ago

I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded. I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly...

Pros

Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor.

Cons

In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract.

dalia m.

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Do not waste your money

Reviewed 6 years ago

we had been Miva users since Miva4 and recently upgraded to Miva9. It was a disaster in so many ways. I had to pay a license for each of our staff of $50 per month called a seat license. So if 3 people work on your store concurrently during the day - shipping, customer service, admin-- that is $150 per month additional. Then there is the limit on band width. The more visits, the more you pay....

Pros

No pros were added to this review

Cons

No cons were added to this review

Tamara B.

1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Miva Merchant Support

Reviewed 5 years ago

We have been using Miva Shopping chart for over a decade but just recently started using them as our webhost. We have been very pleased with their support team. The team is attentive and knowledgeable. They work quickly to resolve issues . This fact is very important to small internet store owners.

Pros

Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it.

Cons

It has been a challenge to get accustomed to each new upgrade. Each one comes with it's own learning curve and it can be time consuming for small business owners to understand. That said, the upgrade from Miva 5.5 to 9 was seamless.

Jake C.

Internet, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Amazing eCommerce Software

Reviewed 2 years ago

One of the best ecommerce software experiences out there.

Pros

-Ease of use, allows us to save time onboarding new employees -Flexibility for complex implementations is present -Very developer-friendly platform -Plugin implementation is easy and the selection is outstanding -Customer support has been top-notch, nothing to complain about there -Has improved our efficiency, especially so w/ the sync of ShipWorks

Cons

To be nitpicky, there are some tasks within Miva that seem to be made harder than they should be. Miva is constantly being updated, so we've seen positive changes in a number of these areas - so have to credit them for that. The upgrades might add a little bit of difficulty to the learning curve, but overall we enjoy those updates.

Read all reviews

Miva FAQs and common questions

Q. What type of pricing plans does Miva offer?

Miva has the following pricing plans:
Pricing model: Subscription

Q. Who are the typical users of Miva?

Miva has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Miva support?

Miva supports the following languages:
English

Q. Does Miva offer an API?

Yes, Miva has an API available for use.

Q. What other apps does Miva integrate with?

Miva integrates with the following applications:
Authorize.net, Cloudflare, PayPal, Google Analytics, Zentail, FedEx Ship Manager, QuickBooks Online Advanced, Infor ERP, Signifyd, DesktopShipper, ShipBob, Avalara, Easyship, Sifted Logistics Intelligence (LI), NetSuite, Freestyle Solutions, Pushnami, TaxJar, Wordpress, PowerReviews, ShipRush, Shipwire, ShipStation, accessiBe, Klaviyo, Microsoft Dynamics SL, Algolia, Kount, LiveChat, Sendlane, Ordoro, Amobee, SkuVault, Celigo, Yotpo, Stamps.com, LiveHelpNow, ChannelAdvisor, Affirm, Kustomer, Mailchimp, Braintree, Trustpilot, Zinrelo, AdRoll, Salesforce App Cloud, OneTrust, Zendesk

Q. What level of support does Miva offer?

Miva offers the following support options:
Knowledge Base, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support