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Descartes XPS Ship
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipment management platform for small businesses
Table of Contents
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Descartes XPS Ship - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Descartes XPS Ship overview
Based on 240 verified user reviews
What is Descartes XPS Ship?
XPS Ship is a shipping tool offering key features such as label printing, delivery tracking, and shipping management, among others.
Who uses Descartes XPS Ship?
By industry, XPS Ship reviewers are most commonly professionals in retail (29%). The most frequent use case for XPS Ship cited by reviewers is shipping (98% of reviewers).
What do users say about Descartes XPS Ship pricing?
Most users consider XPS Ship to provide strong value for money, as they appreciate discounted rates, cost-effectiveness, and free usage. However, some reviewers feel shipping costs, fees, and non-priority pricing can limit overall savings.
What are the most popular integrations for Descartes XPS Ship?
The XPS Ship integrations most frequently cited by reviewers are: Shopify (an eCommerce product rated 4.7 out of 5 for its integration with XPS Ship) and WooCommerce (an eCommerce product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Pricing
Usability
Surcharges
Retention
Integration
Descartes XPS Ship’s user interface
Descartes XPS Ship pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Descartes XPS Ship?
Users say Descartes XPS Ship is easy to use, with intuitive navigation and quick training for new staff. They appreciate its integration with major e-commerce platforms, streamlined label printing, and efficient address management, which help save time and reduce manual entry. They find shipping options and carrier comparisons useful for managing costs and fulfilling diverse customer needs. Most report reliable performance and responsive customer support, though some mention occasional bugs and learning curves.
They indicate pricing is generally competitive and helps them save money, but some express frustration with credit card fees and billing issues. They note limitations in shipping discounts, label customization, and support for certain carriers or services. Some wish for enhanced reporting, batch label printing, and improved address recognition for repeat customers.
Select to learn more
Who uses Descartes XPS Ship?
Based on 240 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Descartes XPS Ship's key features
GetApp's analysis of 98 verified user reviews collected between April 2022 and November 2022 identifies XPS Ship's most critical features and summarizes user sentiment about those features.
Reviewers appreciate XPS Ship's label printing capabilities for their ease and efficiency. Users report that it integrates seamlessly with various printers like Zebra and Munbyn, and supports batch printing. They find it helpful that labels can be printed directly from customer input, saving time and reducing errors. However, some users mention issues with reprinting batches and the need for more customization options. Integration with platforms like Shopify is also highlighted as a valuable aspect of XPS Ship's label printing. Of the 42 XPS Ship users who gave detailed accounts of their use of Label Printing, 98% rated this feature as important or highly important.
Jennifer L.
Legal Assistant
jana e.
owner
Users report that XPS Ship's delivery tracking is comprehensive and user-friendly. Reviewers indicate that the History tab is particularly useful for monitoring orders and receiving alerts about delivery issues. They find it beneficial for customer service, allowing them to provide accurate tracking information and address problems promptly. Some users appreciate the ability to track shipments from any computer and the convenience of having all tracking information in one place. However, occasional issues with missing alerts are noted. Of the 36 XPS Ship users who gave detailed accounts of their use of Delivery Tracking, 94% rated this feature as important or highly important.
See related user reviews
Brian E.
Owner
darren k.
PRESIDENT
Reviewers highlight the accuracy and clarity of XPS Ship's shipping labels. They appreciate the integration with platforms like Shopify and Wix, which streamlines the shipping process. Users report that the labels print quickly and cleanly, with easy-to-read barcodes and UPCs. They find it convenient to customize labels, including adding business logos. However, some users mention the need to adjust label sizes before printing. Integration with various printers, such as Dymo and Rollo, is also valued. Of the 37 XPS Ship users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.
See related user reviews
Nancy D.
President
Precious J.
Owner
Reviewers find XPS Ship's order tracking capabilities invaluable for managing customer expectations and ensuring timely deliveries. Users report that real-time tracking and error updates on a single page enhance their customer service. They appreciate the automatic updates sent to customers when labels are printed. Some users mention that the tracking information helps them address customer queries efficiently. However, occasional bugs in third-party integrations are noted. Overall, users rely on this aspect daily to monitor order statuses. Of the 37 XPS Ship users who gave detailed accounts of their use of Order Tracking, 86% rated this feature as important or highly important.
See related user reviews
Tony C.
Lab Manager
Mark H.
President
Users report that XPS Ship's status tracking is essential for keeping customers informed about their shipments. Reviewers indicate that real-time updates and error notifications help them manage delivery issues proactively. They find it convenient to track the status of packages from a single interface, which is particularly useful for small business owners. Some users appreciate the branded tracking page for a professional touch. However, difficulties in tracking packages once they reach certain locations are mentioned. Of the 33 XPS Ship users who gave detailed accounts of their use of Status Tracking, 85% rated this feature as important or highly important.
See related user reviews
Diane A.
Ownet
Denise K.
Owner
Reviewers appreciate XPS Ship's shipping management for its simplicity and efficiency. Users report that it consolidates all shipping needs into one platform, making it easy to manage shipments, track progress, and handle multiple packages under the same tracking. They find the customer support responsive and helpful. Some users mention that it helps optimize shipping costs and provides control over each shipment. However, a few users express dissatisfaction with the FedEx shipping aspect and the speed of search queries. Of the 29 XPS Ship users who gave detailed accounts of their use of Shipping Management, 76% rated this feature as important or highly important.
See related user reviews
Stacey L.
Partner
Dale S.
Manager
All Descartes XPS Ship features
Features rating:
Descartes XPS Ship alternatives
Descartes XPS Ship
Starting from
9.95
Per month
ShipStation
Starting from
14.99
Per month
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Starting from
149
Per month
MetaShip
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No pricing info
Descartes XPS Ship pricing
Pricing plans
Pricing details:
User opinions about Descartes XPS Ship price and value
Value for money rating:
Of 54 reviews that provide robust commentary on Descartes XPS Ship's price and value, 81% mention it in a positive light.
Most users consider XPS Ship to offer good value for money. They appreciate the ability to integrate their websites and shipping accounts, which allows them to compare USPS, FedEx, and UPS pricing on one screen and schedule pickups easily. Users find that the software helps them save on shipping costs by providing discounted rates and accurate shipping quotes, which are crucial for their businesses. They also value the cost-effectiveness of the software, noting that it is less expensive than other shipping solutions and helps them reduce overall shipping expenses. Some users report that the software is free to use, which adds to its appeal.
However, some reviewers feel that the shipping costs can be high and the discounts are not always substantial compared to retail prices at the Post Office. They also mention occasional issues with additional fees, such as credit card charges and reloading fees, which can impact their overall savings. Some users find the pricing of non-priority mail items to be less competitive and have experienced periodic cost increases. Despite these concerns, the majority of users find XPS Ship to be a valuable and cost-effective solution for their shipping needs.
, and
To see what individual users think of Descartes XPS Ship's cost and value, check out the review excerpts below.
Descartes XPS Ship integrations (7)
Integrations rated by users
We looked at 240 user reviews to identify which products are mentioned as Descartes XPS Ship integrations and how users feel about them.
Integration rating: 4.9 (10)
“We ship all our USPS orders through XPS. Keeping everything in one place with the best shipping rate is extremely important. ”
“We use XPS to aggregate orders from our Shopify store, Walmart.com, and eBay”
Lindsay H.
Owner
Integration rating: 4.0 (2)
“Without this integration, I was manually copying address information for shipping and manually copying tracking info back to Wix. It was very time consuming and I was extremely happy when an integration with Wix was made available. I'd likely switch to a different platform if the Wix integration was not available with XPS.”
Brian E.
Owner
Integration rating: 5.0 (2)
“99% of my business is mediated by my website, which is through Squarespace.”
Connor L.
Owner
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Descartes XPS Ship customer support
What do users say about Descartes XPS Ship customer support?
Customer support rating:
We analyzed 67 verified user reviews to identify positive and negative aspects of Descartes XPS Ship customer support.
Widespread user sentiment highlights that live customer support is easily accessible and consistently helpful.
A significant portion of users praise the speed and effectiveness of support in resolving issues quickly.
Broad user base values being able to reach real, knowledgeable, and friendly representatives by phone.
Common user feedback notes that support staff are patient, professional, and provide clear, thorough assistance.
Support options
Training options
To see what individual users say about Descartes XPS Ship's customer support, check out the review snippets below.
“It was a little learning curve when occasional unique shipping circumstances pop up, but SO easily resolved with customer support (and they teach you how to manage it for next time!)”
Carolyn G.
Owner
“That said, we still prefer xps ship to other platforms. When you call, you get a real person who is actually helpful.”
Sarah E.
Owner
“Client Service: Top-Notch. Whenever I need support they are there for me with information, attention and kindness.”
Carla W.
Owner
Descartes XPS Ship FAQs
Descartes XPS Ship has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Descartes XPS Ship used for?
Shipping software to easily find the best shipping rates, print shipping labels & track orders. Save money using our software to print shipping labels for all your orders. Rate shop and get the best-discounted shipping rates with all major U.S. carriers. Easily import order data from Shopify and other sales channels, update order status and tracking, reduce manual labor, speed up processing, and batch fulfill unlimited orders.
Q. What are the benefits of using Descartes XPS Ship?
Manage all order information (all sales channels) in one user-friendly platform
Rate shop multiple carriers and print unlimited single or batch shipping labels
Provide dynamic rate quotes at checkout with 3rd-party calculated shipping rates
Get live customer onboarding and ongoing live support for free
Set automation rules to maximize label production efficiency, plus scan to print
Q. Who are the typical users of Descartes XPS Ship?
Descartes XPS Ship has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Descartes XPS Ship support?
Descartes XPS Ship supports the following languages:
English
Q. Does Descartes XPS Ship offer an API?
Yes, Descartes XPS Ship has an API available for use.
Q. What other apps does Descartes XPS Ship integrate with?
Descartes XPS Ship integrates with the following applications:
Wix, NetSuite, Squarespace, Weebly, Volusion, BigCommerce, Shopify
Q. What level of support does Descartes XPS Ship offer?
Descartes XPS Ship offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum
