Descartes XPS Ship - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate XPS Ship's label printing capabilities for their ease and efficiency. Users report that it integrates seamlessly with various printers like Zebra and Munbyn, and supports batch printing. They find it helpful that labels can be printed directly from customer input, saving time and reducing errors. However, some users mention issues with reprinting batches and the need for more customization options. Integration with platforms like Shopify is also highlighted as a valuable aspect of XPS Ship's label printing. Of the 42 XPS Ship users who gave detailed accounts of their use of Label Printing, 98% rated this feature as important or highly important.

Users report that XPS Ship's delivery tracking is comprehensive and user-friendly. Reviewers indicate that the History tab is particularly useful for monitoring orders and receiving alerts about delivery issues. They find it beneficial for customer service, allowing them to provide accurate tracking information and address problems promptly. Some users appreciate the ability to track shipments from any computer and the convenience of having all tracking information in one place. However, occasional issues with missing alerts are noted. Of the 36 XPS Ship users who gave detailed accounts of their use of Delivery Tracking, 94% rated this feature as important or highly important.

Reviewers highlight the accuracy and clarity of XPS Ship's shipping labels. They appreciate the integration with platforms like Shopify and Wix, which streamlines the shipping process. Users report that the labels print quickly and cleanly, with easy-to-read barcodes and UPCs. They find it convenient to customize labels, including adding business logos. However, some users mention the need to adjust label sizes before printing. Integration with various printers, such as Dymo and Rollo, is also valued. Of the 37 XPS Ship users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.

Reviewers find XPS Ship's order tracking capabilities invaluable for managing customer expectations and ensuring timely deliveries. Users report that real-time tracking and error updates on a single page enhance their customer service. They appreciate the automatic updates sent to customers when labels are printed. Some users mention that the tracking information helps them address customer queries efficiently. However, occasional bugs in third-party integrations are noted. Overall, users rely on this aspect daily to monitor order statuses. Of the 37 XPS Ship users who gave detailed accounts of their use of Order Tracking, 86% rated this feature as important or highly important.

Users report that XPS Ship's status tracking is essential for keeping customers informed about their shipments. Reviewers indicate that real-time updates and error notifications help them manage delivery issues proactively. They find it convenient to track the status of packages from a single interface, which is particularly useful for small business owners. Some users appreciate the branded tracking page for a professional touch. However, difficulties in tracking packages once they reach certain locations are mentioned. Of the 33 XPS Ship users who gave detailed accounts of their use of Status Tracking, 85% rated this feature as important or highly important.

Reviewers appreciate XPS Ship's shipping management for its simplicity and efficiency. Users report that it consolidates all shipping needs into one platform, making it easy to manage shipments, track progress, and handle multiple packages under the same tracking. They find the customer support responsive and helpful. Some users mention that it helps optimize shipping costs and provides control over each shipment. However, a few users express dissatisfaction with the FedEx shipping aspect and the speed of search queries. Of the 29 XPS Ship users who gave detailed accounts of their use of Shipping Management, 76% rated this feature as important or highly important.

See related user reviews

“We are able to see what is going on with each shipment and we like that you can send multiple packages under the same tracking.”

SL

Stacey L.

Partner

“XPS Shipping makes it really easy to manage all of our shipping needs.”

Dale S.

Manager