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FacilityOS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Facility and Visitor Management for Complex Enterprises
Table of Contents
FacilityOS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
FacilityOS overview
What is FacilityOS?
FacilityOS is a global leader in facility, asset and visitor management.
The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements.
FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control.
Each FacilityOS module can function independently or in combination to maximize the platform's impact.
Deployed across more than 7,000 sites worldwide, FacilityOS powers complex work environments by optimizing and automating key facility processes.
Key benefits of using FacilityOS
FacilityOS digitizes your entire site operation—bringing visitor management, contractor workflows, emergency and evacuation processes, temporary access control, mail and package management, and more into one unified operating system.
Designed for scale, FacilityOS enables modular growth without complexity. Shared services are centralized at the platform level, allowing new modules to be activated seamlessly—so you can expand capabilities when you’re ready, without rework or disruption.
Simplify user management across every module. Eliminate duplication, streamline administration, and centrally control user access and permissions—saving time, reducing errors, and lowering operational costs.
Gain global visibility across all sites. Replace siloed tools and paper-based processes with a single, centralized dashboard that delivers real-time reporting, standardized access control, and audit-ready oversight across your entire organization.
Starting price
per month
Pros & Cons
Visitor Management
Implementation
Safety Tracking
Bugs and Issues
Performance and Speed
FacilityOS’s user interface
FacilityOS pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about FacilityOS?
I didn’t have to jump between a bunch of different systems to get things done, which made daily tasks a lot smoother and less frustrating.
Select to learn more
Who uses FacilityOS?
Based on 131 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FacilityOS's key features
Most critical features, based on insights from FacilityOS users:
All FacilityOS features
Features rating:
FacilityOS alternatives
FacilityOS
Starting from
199
/user
Per month
Archie
Starting from
No pricing info
Vizito
Starting from
No pricing info
The Receptionist for iPad
Starting from
No pricing info
FacilityOS pricing
Pricing plans
Pricing details:
VisitorOS Enterprise
No pricing info
Features included:
- Employee sign-in pass
- Global messaging for address book
- Custom questionnaires
- Assisted sign-in
- Approve/deny visitors
- Watchlists
- iOS barcode scanner for IDs
- Cellular data connection
User opinions about FacilityOS price and value
Value for money rating:
To see what individual users think of FacilityOS's price and value, check out the review snippets below.
Derrick S.
Network Admin
Cole T.
Software Support Specialist
FacilityOS integrations (8)
Top integrations
FacilityOS customer support
What do users say about FacilityOS customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of FacilityOS customer support.
Widespread user sentiment highlights fast, friendly, and always-available customer support for urgent needs.
A significant portion of users praise the knowledgeable, communicative, and attentive support team during setup and ongoing use.
Support options
Training options
To see what individual users say about FacilityOS's customer support, check out the review snippets below.
“The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.”
Elan Y.
“The customer support staff are quick to respond, seem knowledgeable about the product and communicate well based on what is needed”
Jacob T.
Senior System Business Analyst
“If ever there is a problem, customer service is super attentive and communicative! ”
Brenda H.
Receptionist
FacilityOS FAQs
FacilityOS has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does FacilityOS support?
FacilityOS supports the following languages:
Arabic, Basque, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does FacilityOS support mobile devices?
FacilityOS supports the following devices:
Android, iPad, iPhone
Q. Does FacilityOS offer an API?
Yes, FacilityOS has an API available for use.
Q. What level of support does FacilityOS offer?
FacilityOS offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
