ChannelSale Pricing, Features, Reviews & Comparison of Alternatives

ChannelSale

Multi-channel Ecommerce solution for online sales

2.67/5 (3 reviews)

ChannelSale overview

What is ChannelSale?

ChannelSale offers a powerful software solution and advanced expert services for online sellers to automate the synchronization of product lists, inventories, and orders across global ecommerce sites such as Amazon, eBay, Walmart, Google, Facebook, Jet and more, from one streamlined interface.

The user can create optimized product listings on major online shopping sites and sync multi-channel orders, as well as tracking shipped orders. With this platform, the user can get detailed reports on product sales performance with best practice strategies.

The ChannelSale platform offers optimized product listing across multiple sales channels, as well as detailed analysis capabilities on how, when and where sales occur. It also provides insight on which channels and which SKU are performing well, and where the response is poor. The user can have a macro and micro view of their business and make informed decisions about which channels to focus on.

The system automatically converts the user’s product data to the specified product flow file format on the market according to category-specific templates. It enables users to control product lists easily across marketplaces via a central product data feed file that is imported into ChannelSale via CSV, TXT, XL and XML formats.
www.channelsale.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
ChannelSale screenshot: Manage product catalogMulti-Channel Selling overview by Channel SaleChannelSale screenshot: Add or update product data

ChannelSale reviews

Excellent
1

Very good
0
Average
0
Poor
1

Terrible
1

Value for money
Features
Ease of use
Customer support
  2.5
  2.5
  2.5
  2.5
Martha Robert

truly professionals

Used daily for 6-12 months
Reviewed 2016-06-23
Review Source: Capterra

My experience with ChannelSale was very productive. I must admit that I signed in mainly because I was lured by the price package for the services. 249$ per month for the wealth of all inclusive benefits looked awesome in comparison with certain other e commerce solution providers that charge by the 1000s.

Pros
Through my experience, I feel that they are relatively hassle free service provider.

Cons
You wish to avail anything over and above what your package permits, you may have to cough up a little more cash for it.

Response from ChannelSale


Thanks for your review Martha.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Blake Stoudt

Worst Multi-Channel Software Company You Could Pick

Used occasionally for less than 6 months
Reviewed 2019-11-21
Review Source: Capterra

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

Pros
Nothing. Not one single thing. Their pricing is decent, but many other providers offer similar price points.

Cons
Not an over-exxageration.... everything. Service, support, functionality... all of it. Nothing went correct from day one.

Response from ChannelSale


Dear Blake,

We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way.

We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders.

As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required, there was no response.

We request you to get in touch with our support team and we will be happy to assist you with your concerns.

Thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

ChannelSale pricing

Starting from
$99/month
Pricing options
Subscription
View Pricing Plans

Launch: $99/month (or $79/month when billed annually) for up to $3000 total sale revenue/month and a 300 product count limit.
Silver: $249/month (or $199/month when billed annually) for up to $25,000 total sale revenue/month and unlimited product count.
Gold: $449/month (or $339/month when billed annually) for up to $50,000 total sale revenue/month and unlimited product count.
Enterprise: $799/month (or $659/month when billed annually) for unlimited total sale revenue/month and unlimited product count.

ChannelSale features

API
Customizable Templates
Product Catalog
Third Party Integration
eCommerce Management

Access Control (99 other apps)
Activity Dashboard (163 other apps)
Automatic Notifications (115 other apps)
Content Management (153 other apps)
Customizable Branding (169 other apps)
Data Import/Export (148 other apps)
Drag & Drop Interface (137 other apps)
Electronic Payments (116 other apps)
Order Management (110 other apps)
Reporting & Statistics (146 other apps)
SEO Management (120 other apps)
Search Functionality (132 other apps)
Social Media Integration (104 other apps)
Template Management (105 other apps)
Website Management (104 other apps)

Videos and tutorials

Additional information for ChannelSale

Key features of ChannelSale

  • Bulk listing updates
  • Custom product attributes
  • Ecommerce management
  • Inventory management
  • Inventory tracking
  • Listing creation
  • Listing management
  • Low stock alerts
  • Managed services
  • Multi-channel fulfillment
  • Multi-channel sales management
  • Online product catalog
  • Order fulfillment
  • Order tracking
  • Performance analytics
  • Price management
  • Product data sync
  • Real-time inventory sync
  • Sales reports
  • Shipping management/tracking
  • Third party integration
View All Features

Benefits

• The platform offers fully flexible means to control inventory and accommodate every need of the user’s business and different channels.

• As the quantity of a product reaches zero, ChannelSale automatically updates market listings with ‘out of stock’ status.

• With ChannelSale, the user can easily define product variants such as size, model, color, price, etc.

• The user can continue to add new columns/fields for any custom product attribute, and the platform will automatically sync this data.

• Inventory can be collectively controlled for lot sizes, product kits, or grouped items when sold individually or bundled together in a kit.