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Cognito Forms
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online form builder with powerful features
Table of Contents
Cognito Forms - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Cognito Forms overview
Based on 135 verified user reviews
What is Cognito Forms?
Reviews for Cognito Forms come from a wide variety of industries, including non-profit organization management (9% of reviewers), education management (8%), and marketing and advertising (6%). The most frequent use case for Cognito Forms cited by reviewers is form builder (77% of reviewers).
What do users say about Cognito Forms pricing?
Most users consider Cognito Forms to provide excellent value for money, highlighting the generous free tier and reasonable paid plans. Some reviewers feel certain features are restricted to higher-cost plans, but most appreciate the overall affordability.
Starting price
per month
Pros & Cons
Form Customization
User Interface
Form Creation
Customer Support
Drag and Drop
Cognito Forms’s user interface
Cognito Forms pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Cognito Forms?
Reviews for Cognito Forms come from a wide variety of industries, including non-profit organization management (9% of reviewers), education management (8%), and marketing and advertising (6%). The most frequent use case for Cognito Forms cited by reviewers is form builder (77% of reviewers).
Select to learn more
Who uses Cognito Forms?
Based on 135 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cognito Forms's key features
Most critical features, based on insights from Cognito Forms users:
All Cognito Forms features
Features rating:
Cognito Forms awards
Cognito Forms alternatives
Cognito Forms
Starting from
19
/user
Per month
Jotform
Starting from
No pricing info
Google Workspace
Starting from
No pricing info
Microsoft Forms
Starting from
No pricing info
Cognito Forms pricing
Pricing plans
Pricing details:
User opinions about Cognito Forms price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Cognito Forms's price and value, 91% mention it in a positive light.
Most users consider Cognito Forms to offer excellent value for money, highlighting its generous free tier with many features and unlimited forms, which they find especially beneficial for non-profits and small organizations. Reviewers indicate that the free version is powerful enough for many needs, while paid plans are seen as reasonably priced for the advanced functionalities provided. Some users say the flexible pricing model allows them to save money compared to competitors. A few reviewers feel certain features are restricted to higher-cost plans, but most appreciate the overall affordability and feature set.
, and
To see what individual users think of Cognito Forms's cost and value, check out the review excerpts below.
Richard D.
Founding Member
Russell B.
CEO
Cognito Forms integrations (202)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Cognito Forms integrations and how users feel about them.
Integration rating: 5.0 (3)
“Zapier allows me to take the answers from my Cognito Forms entries and use them in a variety of other apps, eliminating data entry and ensuring that things run consistently every time.”
Russell B.
CEO
Integration rating: 5.0 (2)
“We're able to send Documents from Cognito Forms directly to SharePoint so that our broader team can view all submissions.”
Christian D.
Manager
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Cognito Forms support options
Typical customers
Platforms supported
Support options
Training options
Cognito Forms FAQs
Cognito Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Cognito Forms used for?
Cognito Forms is an advanced online form generator with an intuitive and easy-to-use interface and robust features. Forms can be built quickly using the drag and drop functionality and published via a link or embedded into websites using an automatically generated code. The visual logic builder and intuitive expression language makes it powerful enough for developers or anyone who needs to build complex forms. Yet, it remains simple enough for novices. Forms can make calculations automatically including total costs, comparing dates and more. Users can also conditionally hide or show fields, based on customer input. With Cognito Forms, businesses can get more responses to their long forms and complex surveys using features such as page breaks, conditional pages, and progress bars. The platform allows customers to pick up right where they left off by efficiently saving their progress on partially completed form responses. When customers save their entries, they’ll be given a link to their in-progress submission for easy access at a later date.
Q. What are the benefits of using Cognito Forms?
• Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic.
• Generate custom PDF or Word documents from form data and automatically send them to recipients.
• Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages.
• Conditionally route notification emails based on user input to streamline administrative processes.
• Capture multiple files at once, and easily set file size and type limits.
Q. What languages does Cognito Forms support?
Cognito Forms supports the following languages:
English
Q. Does Cognito Forms offer an API?
Yes, Cognito Forms has an API available for use.
Q. What level of support does Cognito Forms offer?
Cognito Forms offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat
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