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Richpanel Alternatives

How do Richpanel alternatives compare?

Zoho Desk and UseResponse stand out as its top competitors based on similarity, popularity and user reviews. When comparing Richpanel to its top 100 alternatives, monday.com has the highest rating, with ConnectWise Control as the runner-up, and Richpanel ranking 73rd place. Zendesk has the most reviews with a total of 2,551, while Richpanel has 9. Users say ConnectWise Control tops the list for value for money followed by Freshdesk, while Richpanel comes in 68th. Users also say monday.com and Freshdesk are the easiest to use, while Richpanel takes 67th place.


What are the top 5 alternatives to Richpanel?

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Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zoho Desk

4.5
(1,649)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

47

168

69

features in common

47

features in common

Zoho Desk's unique features

  • Issue Tracking

  • Knowledge Management

  • Performance Management

  • Automatic Lead Distribution

Richpanel's unique features

  • Predictive Modeling

  • Data Integration

  • Order Management

  • GDPR Compliance

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

Pricing

Starting from

$149/month

Value for money

4.9

0.1

5.0

What users say about UseResponse's value for money

UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward.

AR

Anonymous Reviewer

Compares to competing products at competitive price point.

AR

Anonymous Reviewer

Total

37

107

69

features in common

37

features in common

UseResponse's unique features

  • Task Management

  • Purchasing & Receiving

  • Surveys & Feedback

  • Text Editing

Richpanel's unique features

  • Offline Form

  • Dashboard

  • Multi-Channel Marketing

  • Website Analytics

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.3

0.7

5.0

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

41

89

69

features in common

41

features in common

Wix Answers' unique features

  • Status Tracking

  • Configurable Workflow

  • Call Reporting

  • Call Recording

Richpanel's unique features

  • Order Management

  • Customer Profiles

  • Multi-Channel Marketing

  • Website Visitor Tracking

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.4

5.0

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

48

210

69

features in common

48

features in common

User.com's unique features

  • Email Response Control

  • Lead Capture

  • Source Tracking

  • Customer Experience Management

Richpanel's unique features

  • SEO Management

  • Data Integration

  • Returns Management

  • Macros/Templated Responses

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

1.2

5.0

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

30

89

69

features in common

30

features in common

Kayako's unique features

  • Change Management

  • Rules-Based Workflow

  • Capacity Management

  • Issue Auditing

Richpanel's unique features

  • Workflow Configuration

  • Customer Service Analytics

  • Returns Management

  • File Sharing

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

26

65

69

features in common

26

features in common

FAQ Bot's unique features

  • Customizable Forms

  • Customizable Fields

  • Natural Language Search

  • Full Text Search

Richpanel's unique features

  • Support Ticket Management

  • Data Integration

  • Promotions Management

  • Email Marketing

Pricing

Starting from

$29.99/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

14

19

69

features in common

14

features in common

HappyFox Chat's unique features

  • Alerts/Notifications

  • Mobile Access

  • Website Integration

  • Feedback Management

Richpanel's unique features

  • Service Level Agreement (SLA) Management

  • Queue Management

  • Customer Complaint Tracking

  • Inventory Management

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

12

40

69

features in common

12

features in common

Yonyx's unique features

  • Virtual Assistant

  • FAQ

  • Opportunity Management

  • Feedback Management

Richpanel's unique features

  • Social Media Integration

  • Real-Time Chat

  • Customer Database

  • Macros/Templated Responses

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.8

5.0

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

24

96

69

features in common

24

features in common

Vivantio's unique features

  • Secure Login

  • Service Reporting

  • Client Management

  • Partner Portal

Richpanel's unique features

  • Social Media Monitoring

  • Customer Segmentation

  • Predictive Modeling

  • Website Visitor Tracking

Zendesk

4.4
(2,551)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

47

198

69

features in common

47

features in common

Zendesk's unique features

  • Email Templates

  • IT Asset Management

  • Text to Speech

  • Customizable Forms

Richpanel's unique features

  • Predictive Modeling

  • Data Integration

  • Order Management

  • GDPR Compliance

Front

4.5
(203)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.8

5.0

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

36

120

69

features in common

36

features in common

Front's unique features

  • Response Management

  • Rules-Based Workflow

  • Version Control

  • Authentication

Richpanel's unique features

  • Geotargeting

  • Shopping Cart

  • Returns Management

  • Data Integration

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

Pricing

Starting from

$50/month

Value for money

4.2

0.8

5.0

What users say about HubSpot Service Hub's value for money

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

30

56

69

features in common

30

features in common

HubSpot Service Hub's unique features

  • Communication Management

  • Email Templates

  • Chat Transcript

  • Workflow Management

Richpanel's unique features

  • "What If" Scenarios

  • Customer Journey Mapping

  • Promotions Management

  • Data Integration

Bold360

4.4
(26)

AI-powered customer engagement platform

Pricing

Value for money

4.6

0.4

5.0

What users say about Bold360's value for money

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

33

84

69

features in common

33

features in common

Bold360's unique features

  • User Management

  • Chat Transcript

  • Intent Recognition

  • Decision Support

Richpanel's unique features

  • eCommerce Management

  • SEO Management

  • Geotargeting

  • Customer Database

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Pricing

Starting from

$21/month

Value for money

4.7

0.3

5.0

What users say about LiveHelpNow's value for money

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

42

97

69

features in common

42

features in common

LiveHelpNow's unique features

  • Real Time Notifications

  • Alerts/Notifications

  • Conversion Tracking

  • Survey/Poll Management

Richpanel's unique features

  • Email Marketing

  • Chatbot

  • eCommerce Management

  • "What If" Scenarios

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

31

48

69

features in common

31

features in common

ngDesk's unique features

  • Surveys & Feedback

  • Mobile Access

  • IT Asset Management

  • Task Progress Tracking

Richpanel's unique features

  • Customer Service Analytics

  • Promotions Management

  • eCommerce Management

  • Customer Complaint Tracking

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

36

131

69

features in common

36

features in common

Genesys Cloud's unique features

  • Open Database Design

  • PCI Compliance

  • SMS Messaging

  • Automatic Lead Distribution

Richpanel's unique features

  • File Sharing

  • Social Media Monitoring

  • SEO Management

  • Customizable Branding

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Pricing

Value for money

4.6

0.4

5.0

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

28

95

69

features in common

28

features in common

Avochato's unique features

  • Client/Property Matching

  • Routing

  • Client Management

  • Human Handover

Richpanel's unique features

  • Website Analytics

  • Data Integration

  • Promotions Management

  • GDPR Compliance

EngageBay

4.6
(68)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.2

5.0

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

40

203

69

features in common

40

features in common

EngageBay's unique features

  • Email Templates

  • Keyword Filtering

  • Spam Blocker

  • Customer Engagement

Richpanel's unique features

  • Knowledge Base Management

  • Customer Profiles

  • Inventory Management

  • Tagging

Gorgias

4.7
(72)

Help desk and customer service solution

Pricing

Starting from

$60/month

Value for money

4.5

0.5

5.0

What users say about Gorgias' value for money

Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

36

67

69

features in common

36

features in common

Gorgias' unique features

  • Workflow Management

  • Issue Tracking

  • Customer History

  • Mobile Access

Richpanel's unique features

  • eCommerce Management

  • SEO Management

  • Returns Management

  • Customer Journey Mapping

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

49

185

69

features in common

49

features in common

LiveAgent's unique features

  • Event Triggered Actions

  • Mobile Access

  • Customizable Reports

  • On-Demand Recording

Richpanel's unique features

  • Returns Management

  • Email Marketing

  • Promotions Management

  • Multi-Channel Marketing

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

26

46

69

features in common

26

features in common

HelpOnClick's unique features

  • Lead Capture

  • Search/Filter

  • Historical Reporting

  • Virtual Assistant

Richpanel's unique features

  • Tagging

  • Customer Segmentation

  • Predictive Modeling

  • Data Integration

Bitrix24

4.0
(459)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

43

358

69

features in common

43

features in common

Bitrix24's unique features

  • Online Booking Tools

  • Inbound Call Center

  • Volunteer Management

  • Patient Communications

Richpanel's unique features

  • Predictive Modeling

  • Customer Journey Mapping

  • Predictive Analytics

  • GDPR Compliance

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

33

97

69

features in common

33

features in common

elevio's unique features

  • Secure Login

  • Audio File Management

  • Decision Support

  • Content Publishing Options

Richpanel's unique features

  • Data Integration

  • Returns Management

  • Email Marketing

  • Customer Complaint Tracking

LiveChat

4.6
(1,105)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5

0.5

5.0

What users say about LiveChat's value for money

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

42

94

69

features in common

42

features in common

LiveChat's unique features

  • Screen Sharing

  • Customizable Templates

  • Chat Transcript

  • Visitor Tracking

Richpanel's unique features

  • Order Management

  • Customer Journey Mapping

  • Multi-Channel Marketing

  • Workflow Configuration

Freshdesk

4.5
(2,240)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.6

5.0

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

36

126

69

features in common

36

features in common

Freshdesk's unique features

  • Real Time Monitoring

  • Recurring Issues

  • Surveys & Feedback

  • Call Recording

Richpanel's unique features

  • GDPR Compliance

  • Shopping Cart

  • Returns Management

  • Customer Service Analytics

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

43

195

69

features in common

43

features in common

Salesforce Service Cloud's unique features

  • Email Tracking

  • Incident Management

  • Surveys & Feedback

  • Customizable Forms

Richpanel's unique features

  • Multi-Channel Marketing

  • Customer Journey Mapping

  • Help Desk Management

  • Data Integration

monday.com

4.6
(2,275)

Project Management Made Easy

Pricing

Starting from

$29/month

Value for money

4.3

0.7

5.0

What users say about monday.com's value for money

It had a fairly clean and organized design. It was easy to use and the price was good for what we needed.

GR

Greg R.

I tried out Monday.com because I saw ads for it on the subway. It has a lot of great functionality for scheduling and project manager, but the cost is out of our reach at this point.

AR

Anonymous Reviewer

Total

38

501

69

features in common

38

features in common

monday.com's unique features

  • Capacity Management

  • Calendar Management

  • Household Tracking

  • Purchase Order Management

Richpanel's unique features

  • Multi-Channel Marketing

  • Customer Complaint Tracking

  • Macros/Templated Responses

  • Website Visitor Tracking

Bookafy

4.7
(131)

Free online appointment booking software

Pricing

Starting from

$7/month

Value for money

4.6

0.4

5.0

What users say about Bookafy's value for money

Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's.

John M.

Very descent online scheduling system for a good price.

AR

Anonymous Reviewer

Total

4

39

69

features in common

4

features in common

Bookafy's unique features

  • Alerts/Notifications

  • Client Database

  • Class Scheduling

  • Multi-Location

Richpanel's unique features

  • Performance Metrics

  • Chatbot

  • Geotargeting

  • Support Ticket Management

Chatfuel

4.5
(17)

Build your bot now, no coding required.

Features

Total

20

76

69

features in common

20

features in common

Chatfuel's unique features

  • Website Management

  • Multiple User Accounts

  • Configuration Management

  • Avatars

Richpanel's unique features

  • Website Visitor Tracking

  • Self Service Portal

  • Customer Database

  • Macros/Templated Responses

HelpCrunch

4.8
(171)

Customer Communication tool for Support, Marketing & Sales

Pricing

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about HelpCrunch's value for money

Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

Shahid K.

Easy to set up and cost-effective. In addition to an amazing support system to help you with any flows that may arise.

JH

Jorge H.

Total

42

102

69

features in common

42

features in common

HelpCrunch's unique features

  • Location Tracking

  • Contact Management

  • Campaign Management

  • Role-Based Permissions

Richpanel's unique features

  • Order Management

  • Chatbot

  • Macros/Templated Responses

  • Workflow Configuration

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

26

47

69

features in common

26

features in common

Acquire's unique features

  • File Transfer

  • SSL Security

  • Feedback Management

  • Video Support

Richpanel's unique features

  • Tagging

  • Customer Service Analytics

  • Predictive Modeling

  • eCommerce Management

ProProfs Chat

4.8
(49)

Live chat software for websites

Pricing

Starting from

$9/month

Value for money

4.7

0.3

5.0

What users say about ProProfs Chat's value for money

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

18

30

69

features in common

18

features in common

ProProfs Chat's unique features

  • Real Time Monitoring

  • Screen Sharing

  • Surveys & Feedback

  • Real Time Notifications

Richpanel's unique features

  • Tagging

  • Analytics/ROI Tracking

  • Customer Database

  • Multi-Channel Communication

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

19

59

69

features in common

19

features in common

BOTNATION AI's unique features

  • For Developers

  • Customizable Categories

  • Customer Experience Management

  • Multi-Language

Richpanel's unique features

  • Website Analytics

  • SEO Management

  • Customer Journey Mapping

  • Performance Metrics

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

Features

Total

24

50

69

features in common

24

features in common

Ada's unique features

  • Multimedia Support

  • Geolocation

  • Pre-Configured Bot

  • Engagement Analytics

Richpanel's unique features

  • Service Level Agreement (SLA) Management

  • Customer Journey Mapping

  • Order Management

  • "What If" Scenarios

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

33

63

69

features in common

33

features in common

CommBox's unique features

  • Feedback Management

  • Call Monitoring

  • Purchasing & Receiving

  • Interactive Content

Richpanel's unique features

  • Data Integration

  • SEO Management

  • GDPR Compliance

  • Customer Complaint Tracking

Comm100 Live Chat

4.7
(101)

Free Live Chat Software with Unlimited Users and Chats

Pricing

Value for money

4.5

0.5

5.0

What users say about Comm100 Live Chat's value for money

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

35

104

69

features in common

35

features in common

Comm100 Live Chat's unique features

  • Two-Way Audio & Video

  • Video Chat

  • Collaboration Tools

  • Role-Based Permissions

Richpanel's unique features

  • Email Marketing

  • Shopping Cart

  • Workflow Configuration

  • Returns Management

INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

Features

Total

38

143

69

features in common

38

features in common

INSIDE's unique features

  • Multi-Language

  • Lead Nurturing

  • Multi-Channel Management

  • Multiple Camera Feeds

Richpanel's unique features

  • Inventory Management

  • Customer Complaint Tracking

  • Help Desk Management

  • "What If" Scenarios

Smartsupp

4.7
(253)

Smartsupp is Free Live Chat with visitor recording

Pricing

Starting from

$10/month

Value for money

4.5

0.5

5.0

What users say about Smartsupp's value for money

Awesome experience overall and well worth the cost.

MD

Matthew D.

Great price (although they have uploaded a little :-) ).

FM

Fernando M.

Total

22

36

69

features in common

22

features in common

Smartsupp's unique features

  • Ratings / Reviews

  • Real Time Monitoring

  • Surveys & Feedback

  • Real Time Analytics

Richpanel's unique features

  • Workflow Configuration

  • Service Level Agreement (SLA) Management

  • Customer Journey Mapping

  • Order Management

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

37

109

69

features in common

37

features in common

Heyday's unique features

  • Surveys & Feedback

  • Real-time Conversations

  • Survey/Poll Management

  • Text Analysis

Richpanel's unique features

  • Interaction Tracking

  • Customer Complaint Tracking

  • Help Desk Management

  • Website Analytics

Supportbench

4.6
(18)

Modern customer support platform making complex B2B simple

Pricing

Starting from

$45/month

Value for money

4.7

0.3

5.0

What users say about Supportbench's value for money

Extremely competitive price means that any size company will be able to run this desk.

AR

Anonymous Reviewer

It took me several false starts and a lot of research before I found Support Bench. I wish I'd found them first, it would have saved me a chunk of time and money.

AR

Anonymous Reviewer

Total

25

64

69

features in common

25

features in common

Supportbench's unique features

  • Alerts/Notifications

  • Customizable Forms

  • Customizable Fields

  • Project Time Tracking

Richpanel's unique features

  • Third Party Integrations

  • Dashboard

  • Proactive Chat

  • "What If" Scenarios

SolarWinds Service Desk

4.6
(514)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.5

5.0

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

27

109

69

features in common

27

features in common

SolarWinds Service Desk's unique features

  • Benchmarking

  • Monitoring

  • Service Catalog

  • Configuration Management

Richpanel's unique features

  • Transfers/Routing

  • Email Marketing

  • Reporting & Statistics

  • Geotargeting

Pricing

Value for money

4.5

0.5

5.0

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is worth investing in an application of these characteristics.

AR

Anonymous Reviewer

Total

23

86

69

features in common

23

features in common

InvGate Service Desk's unique features

  • Time & Expense Tracking

  • Customizable Fields

  • Change Management

  • Real Time Data

Richpanel's unique features

  • Shopping Cart

  • Customer Journey Mapping

  • Personalization

  • Website Analytics

Call Center Studio

4.5
(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.3

5.0

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

24

91

69

features in common

24

features in common

Call Center Studio's unique features

  • Voice Customization

  • Voicemail Transcription

  • Call Disposition

  • Preview Dialer

Richpanel's unique features