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Kinetic

Cloud-based AI-powered ERP solution for manufacturers

Table of Contents

Is this product right for your business?

Find out with a

Kinetic - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Kinetic overview

Based on 176 verified user reviews

What is Kinetic?

Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).

What do users say about Kinetic pricing?

Some users say Kinetic offers a competitive price and appreciate the robust features for smaller organizations. However, reviewers indicate that ongoing costs, customization, and even minor add-ons can make the overall price high over time.

Starting price

Alternatives

with better value for money

Pros & Cons

Bugs and Issues

Training and Learning Curve

Reporting

Slow and unhelpful support

Kinetic’s user interface

Ease of use rating:

3.8

(176)

Kinetic pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(15)

3-4(116)

5(45)

What do users say about Kinetic?

Select to learn more

Who uses Kinetic?

Based on 176 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Machinery

Automotive

Education Management

Furniture

Others

Use cases

Enterprise Resource Planning

Quality Management

Manufacturing

Warehouse Management

Kinetic's key features

Most critical features, based on insights from Kinetic users:

Purchase order management

4.4

(7)

Production scheduling

4.0

(3)

Maintenance management

4.5

(2)

Supplier management

4.5

(2)

Compliance management

3.7

(3)

All Kinetic features

Features rating:

3.9

(176)

3D modeling

(0)

3PL management

(0)

Access controls/permissions

(0)

Accounting

5.0

(1)

Accounting integration

3.0

(1)

Activity dashboard

(0)

Activity tracking

(0)

AI copilot

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Application management

(0)

Approval process control

(0)

Approval workflow

(0)

Archiving & retention

(0)

AS2 capability

(0)

Auditing

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Bank reconciliation

4.0

(1)

Barcode/Label management

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

5.0

(1)

Batch processing

(0)

Bid management

(0)

Billing & invoicing

4.3

(3)

Bill of Material Analysis

(0)

Bill of materials

(0)

Bills of material

4.8

(4)

BOM creation

(0)

Budgeting/Forecasting

(0)

Built-in accounting

(0)

Business intelligence

(0)

Business process automation

(0)

Business process control

(0)

CAD tools

(0)

Calendar management

(0)

Calibration management

(0)

Capacity planning

(0)

Change management

5.0

(1)

Collaboration tools

4.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Communications management

(0)

Complaint management

(0)

Compliance management

3.7

(3)

Components Tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Corrective and preventive actions (capa)

(0)

Cost estimating

(0)

Cost tracking

(0)

CRM

3.5

(4)

Customer database

(0)

Customer history

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

5.0

(1)

Customizable templates

(0)

Custom pricing rules

(0)

Dashboard

(0)

Database support

(0)

Data catalog

(0)

Data collection

(0)

Data import/export

(0)

Data mapping

(0)

Data synchronization

(0)

Data transformation

(0)

Data visualization

(0)

Defect tracking

(0)

Demand forecasting

3.0

(1)

Design management

(0)

Distribution management

5.0

(2)

Dock management

(0)

Document coding & control

(0)

Document management

4.0

(4)

Document storage

(0)

Drag & drop

(0)

eCommerce management

(0)

EDI

4.0

(1)

Electronic signature

(0)

Email management

(0)

Enterprise asset management

3.0

(3)

Equipment management

(0)

ERP integration

(0)

Estimating

(0)

Exceptions management

(0)

Expense tracking

(0)

File management

(0)

File transfer

(0)

Financial management

4.3

(10)

For aerospace industry

(0)

Forecasting

(0)

For metal fabrication

(0)

Forms automation

3.0

(2)

Forms management

(0)

For small businesses

(0)

Gantt/Timeline view

(0)

General ledger

3.0

(1)

Generative ai

(0)

Graphical workflow editor

(0)

HR management

4.0

(2)

Ideation

(0)

Import/Export management

2.0

(1)

Incident management

(0)

Industrial safety management

(0)

Inspection management

(0)

Integrated business operations

4.0

(1)

Inventory auditing

(0)

Inventory control

(0)

Inventory management

4.2

(12)

Inventory optimization

(0)

Inventory replenishment

(0)

Inventory tracking

(0)

Invoice management

(0)

ISO standards management

(0)

Item management

(0)

Job costing

(0)

Job management

(0)

Kitting

(0)

Labor management

(0)

Lifecycle management

(0)

Logistics management

(0)

Lot tracking

(0)

Maintenance management

4.5

(2)

Maintenance scheduling

(0)

Manufacturing inventory management

(0)

Manufacturing planning

(0)

Material requirements planning

3.5

(2)

MES

(0)

Milestone tracking

(0)

Mobile access

(0)

Modeling & simulation

(0)

Monitoring

(0)

Multi-Channel management

(0)

Multi-Currency

(0)

Multi-level bom

(0)

Multi-Location

(0)

Multiple data sources

(0)

Multiple format support

(0)

No-Code

(0)

Nonconformance tracking

(0)

Order entry

(0)

Order fulfillment

4.0

(1)

Ordering automation

(0)

Order management

4.5

(11)

Order processing

(0)

Order tracking

5.0

(1)

Parts management

(0)

Payroll management

(0)

Performance metrics

(0)

Picking & routing

5.0

(1)

Planning Tools

(0)

Policy management

(0)

Portfolio management

(0)

Price and cost calculations

(0)

Pricing management

(0)

Prioritization

(0)

Process change tracking

(0)

Process modeling & designing

4.0

(1)

Procurement management

(0)

Product configurator

(0)

Product data management

(0)

Product identification

(0)

Product information management

(0)

Production Cost Tracking

(0)

Production management

3.5

(2)

Production scheduling

4.0

(3)

Production tracking

(0)

Product lifecycle management

(0)

Progress tracking

(0)

Project management

5.0

(1)

Project scheduling

(0)

Purchase order management

4.4

(7)

Purchasing & receiving

4.0

(1)

Quality control

(0)

Quality management

2.7

(3)

Quotes/Estimates

3.8

(4)

Real-Time analytics

(0)

Real-Time data

4.0

(1)

Kinetic alternatives

Kinetic

3.8

(176)

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.5

Features

3.9

Value for Money

3.5

Customer Support

3.3

NetSuite

4.2

(2K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

3.9

Customer Support

3.8

Odoo

4.2

(1.3K)

learn more

Starting from

31.1

/user

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

4.1

Customer Support

3.9

Dynamics 365

4.4

(5.8K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.1

Customer Support

4.2

Kinetic integrations (1)

Integrations rated by users

We looked at 176 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.

Epicor Advanced MES

Integration rating: 4.0 (3)

ADP Workforce Now

Integration rating: 3.0 (1)

Other top integrations

Microsoft SharePoint

1 EDI Source

Salesforce Sales Cloud

Qlik Sense

Kinetic customer support

What do users say about Kinetic customer support?

Customer support rating:

3.3

We analyzed verified user reviews to identify positive and negative aspects of Kinetic customer support.

A small group of reviewers highlight recent improvements in support responsiveness and ease of access via multiple channels.

Widespread user sentiment is that support response times are slow, with issues often taking days or weeks to resolve.

A significant portion of users report difficulty reaching knowledgeable staff, with first-line support lacking expertise.

Common user feedback mentions high support costs and a tendency to refer users to paid consultants for real solutions.

Support options

Knowledge base

Phone support

Email/help desk

Chat

24/7 (live rep)

Faqs/forum

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about Kinetic's customer support, check out the review snippets below.

“The industry as a whole needs to improve quality and customer service.”

Mike H.

ERP Manager

Kinetic FAQs

Q. Who are the typical users of Kinetic?

Kinetic has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money

Q. What is Kinetic used for?

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution. Kinetic is a carefully curated suite of software applications that effectively manage business information, offering a real-time 'single point of truth' across your organization. By integrating people-centric AI based on decades of industry expertise, Kinetic can not only streamline operations and bolster efficiency but also empower your workforce with intelligent automation and predictive insights. Our AI-driven capabilities facilitate smarter decision-making, improved profitability, and enhanced customer satisfaction. With continuous technical innovation, Kinetic adapts to anticipate and respond to changing business needs, ensuring your ERP evolves with your enterprise. For more than half a century, Epicor has specialized in manufacturing, offering industry-leading productivity solutions designed just for manufacturers. Our comprehensive solution sets reflect decades of deep understanding and continuous adaptation to our customers' unique business processes and operational challenges. Now, we elevate these solutions with advanced AI technologies, ensuring even greater performance and value.

Q. Does Kinetic support mobile devices?

Kinetic supports the following devices:
iPad, Android, iPhone

Q. What level of support does Kinetic offer?

Kinetic offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum