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Gingr
5
153
4
41
3
4
2
3
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pet daycare, boarding, kennel & grooming business software
Table of Contents
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Gingr - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Gingr overview
Based on 214 verified user reviews
What is Gingr?
By industry, Gingr reviewers are most commonly professionals in veterinary (28%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (78% of reviewers).
What do users say about Gingr pricing?
Some reviewers feel Gingr helps them save money by streamlining processes and increasing revenue, and users appreciate features that simplify billing. However, some users report high costs, limited pricing flexibility, and disappointing support for the price.
Starting price
per month
Pros & Cons
Reservation Management
Credit Card Processing
Responsive and helpful support
Customer Support
Pricing
Payment Management
Gingr’s user interface
Gingr pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Gingr?
By industry, Gingr reviewers are most commonly professionals in veterinary (28%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (78% of reviewers).
Select to learn more
Who uses Gingr?
Based on 214 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Gingr's key features
Most critical features, based on insights from Gingr users:
All Gingr features
Features rating:
Gingr alternatives
Gingr
Starting from
95
Per month
Pet Manager
Starting from
45
Per month
BusyPaws
Starting from
79
Per month
Paw Partner
Starting from
44.99
Per month
Gingr pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Appointments Scheduling
- Automated Email & SMS
- Card Payments
- Daycare Packages
- Email & Chat Support
- Employee Time Clock
- Group Classes
- Lodging Calendar
- Online Portal
- Reporting
- Retail
- Vaccination Management
User opinions about Gingr price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Gingr's price and value, mention it in a positive light.
Some reviewers feel Gingr helps them save money by streamlining processes, reducing human error, and increasing revenue through improved billing and package tracking. Some users say the investment pays off, especially with features that simplify pricing and billing. Reviewers appreciate the ability to restructure rates and see financial gains. However, some users report the cost is high relative to the features they use and wish for more flexible, customizable pricing options. Some reviewers find the lack of included phone support and onboarding disappointing for the price, and indicate issues with billing accuracy have led to unexpected costs.
, and
Gingr integrations (7)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as Gingr integrations and how users feel about them.
Integration rating: 4.7 (3)
“Great review getting is very easy”
“review requests automatically sent is very helpful for feedback for us ”
Rick I.
President
Integration rating: 3.7 (3)
“Love the ease of use with payment processing.”
Hunter D.
Head Groomer
Integration rating: 1.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 5.0 (1)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Gingr customer support
What do users say about Gingr customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Gingr customer support.
A large number of users praise Gingr's customer support for being responsive, friendly, and consistently helpful throughout onboarding and daily use.
Widespread user sentiment highlights the team's willingness to provide detailed guidance, custom videos, and even implement feature requests.
Common user feedback notes fast response times and the availability of extensive help articles and resources to resolve issues efficiently.
A limited number of users are frustrated by the lack of phone support and restrictive support hours, making urgent issues harder to resolve quickly.
Support options
Training options
To see what individual users say about Gingr's customer support, check out the review snippets below.
“Revelation Pets is their UK counterpart, owned by the same firm.”
Ed H.
Manager
“As a customer, I can tell you that something has seriously shifted in our experience using this product. ”
Tiffany T.
owner
“Customer service is now at the bottom of their list (one can only draw this conclusion; they have become entirely unreachable-- I mean, you can't even reach their sales team!). If you are looking for pet industry software, I recommend looking elsewhere as Gingr's fees keep going up and service has drastically declined to pretty much non-existent. And the worst part--they have a behind-the-scenes handshake with a couple of merchant card companies (Cardpointe, and I think Stripe). ”
Tiffany T.
owner
“They refuse to acknowledge the needs of customers outside of the US.”
Layamon B.
CEO
Gingr FAQs
Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more. By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system. In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping. In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.
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