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GoCardless
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The easy way to get paid.
Table of Contents
GoCardless - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
GoCardless overview
What is GoCardless?
GoCardless is a leader in bank payments, including bank debit, real-time payments, and open banking. We believe bank payments are the best way for businesses to pay and get paid. We put you in control. Reducing complexity, cost, and friction in the payment process. Our platform brings Direct Debit into the digital age, building the best system for collecting recurring and one-off payments. Businesses of all sizes use GoCardless to collect and send payments confidently and securely—without the chasing, stress, or hidden fees. Over 100,000 businesses around the world trust us to power their payments, processing over $130 billion each year. Our clients range from small businesses to household names such as Box, TripAdvisor, Virgin, and The Guardian. You can collect and send payments across multiple countries and currencies, with support for a range of Direct Debit schemes across the UK and Europe. We help our customers face their payment challenges head-on. Our platform offers key features like automatically recovering failed payments with Success+, challenging chargebacks, and fighting fraud. We connect to over 2,500 banks, facilitating the adoption of open banking payments and data services. Plus, you can benefit from effortless integrations with world-leading accountancy, membership, and subscription software, including Xero, QuickBooks, Sage, and Zuora. The easy way to get paid.
Who uses GoCardless?
Reviews for GoCardless come from a wide variety of industries, including Health, Wellness and Fitness (12% of reviewers), Accounting (11%), and Education Management (11%). The most frequent use case for GoCardless cited by reviewers is payment processing (72% of reviewers).
What are the most popular integrations for GoCardless?
The GoCardless integration most frequently cited by reviewers is Xero, an accounting product rated 4.2 out of 5 for its integration with GoCardless.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Automation
Affordability
GoCardless’s user interface
GoCardless pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.0
Ease of use
4.0
Customer support
3.4
Reviews sentiment
What do users say about GoCardless?
Users say GoCardless streamlines payment processing with automated direct debits, easy integration with accounting software, and competitive transaction fees. They find recurring billing and one-off payments convenient, and appreciate reduced admin time and improved payment reliability, though some report delays in payouts and limited currency support. They note issues with account verification and customer service, and mention occasional errors affecting payment collection.
Reviewers indicate GoCardless is user-friendly, with a simple dashboard and intuitive interface that makes managing payments straightforward. They feel the platform is efficient and easy to use, but some experience confusion with the control panel and support responsiveness.
Select to learn more
Who uses GoCardless?
Based on 85 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GoCardless's key features
Most critical features, based on insights from GoCardless users:
All GoCardless features
Features rating:
GoCardless alternatives
GoCardless pricing
Pricing plans
Pricing details:
User opinions about GoCardless price and value
Value for money rating:
To see what individual users think of GoCardless's price and value, check out the review snippets below.
Luke M.
Account Manager

Joseph L.
CPO
GoCardless integrations (114)
Integrations rated by users
We looked at 85 user reviews to identify which products are mentioned as GoCardless integrations and how users feel about them.
Integration rating: 4.4 (7)
“Xero is by bookkeeping product and GoCardless is "supposed" to work well with non-USD transactions.”
“We needed to be able to collect payments on the invoices we created through Xero.”
Jim M.
Owner
Integration rating: 4.7 (3)
“This integrates all our membership data and payment schedules with the customers direct debit mandates, which means we can manage everything via Teamup. ”
“This is my membership platform, how everyone signs up and books in so has to run smoothly. All payments taken through this site. ”
Jane G.
Founder
Integration rating: 3.0 (2)
“This is the accounting software that we use to send out our invoices, so it had to connect with it to save us time.”
Lisa N.
Director
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
GoCardless support options
Typical customers
Platforms supported
Support options
Training options
GoCardless FAQs
GoCardless has the following pricing plans:
Starting from: £50.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using GoCardless?
Your brand in front of your customers:
Fully whitelabelled for complete brand authenticity with GoCardless Pro.
Transform your customer experience:
Allow customers to pay on the date and time that suits them.
Collect payments across Europe:
Process Direct Debit payments for Bacs, SEPA and Autogiro through a single integration.
Low, transparent fees:
No set up or hidden fees, bond requirements, or minimum term.
Reduce admin:
Manage customers and payments online.
Simple setup and migration:
It's quick and easy to move existing customers to GoCardless.
Increase customer satisfaction: Users prefer Direct Debit as a hassle-free way to pay.
Q. Who are the typical users of GoCardless?
GoCardless has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does GoCardless support?
GoCardless supports the following languages:
Dutch, English, French, German, Portuguese, Spanish
Q. Does GoCardless offer an API?
Yes, GoCardless has an API available for use.
Q. What other apps does GoCardless integrate with?
GoCardless integrates with the following applications:
Sage CRM, QuickBooks Online Advanced, Zuora, Xero
Q. What level of support does GoCardless offer?
GoCardless offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support














