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GoToMyPC
5
506
4
63
3
13
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support management solution
Table of Contents
GoToMyPC - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GoToMyPC overview

Based on 587 verified user reviews
What is GoToMyPC?
GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.
Who uses GoToMyPC?
Reviews for GoToMyPC come from a wide variety of industries, including accounting (9% of reviewers), law practice (8%), and construction (6%). The most frequent use case for GoToMyPC cited by reviewers is remote desktop access (66% of reviewers).
What do users say about GoToMyPC pricing?
Reviewers appreciate the reliable remote access and essential features, which they say justify the cost for some. However, some users report rising prices, limited affordability for small businesses, and better value from more affordable alternatives.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Office Access
Remote Computer Access
Bugs and Issues
Remote Work
Computer Access
Dependence on internet quality
GoToMyPC’s user interface
GoToMyPC pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.8
Ease of use
4.9
Customer support
4.6
Reviews sentiment
What do users say about GoToMyPC?
GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.
Select to learn more
Who uses GoToMyPC?
Based on 587 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GoToMyPC's key features
GetApp's analysis of 274 verified user reviews collected between July 2021 and October 2024 identifies GoToMyPC's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoToMyPC's secure login capabilities. They highlight the importance of security for sensitive data, including financial, medical, and client information. Users report feeling confident and safe due to capabilities like multi-factor authentication and dual-authentication. They find the login process straightforward yet robust, ensuring only authorized access. Users also mention the software's compliance with regulations like HIPAA, which is important for healthcare professionals. They say the secure login provides peace of mind when accessing their computers remotely from various locations. Of the 71 GoToMyPC users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.
Users report that GoToMyPC's remote access/control capabilities are invaluable for working from anywhere. They highlight the ability to access and control their office computers as if they were physically present, which enhances productivity and flexibility. Reviewers indicate that this capability is especially useful for traveling professionals, enabling them to manage tasks, access files, and even print remotely. They find it reliable and essential for maintaining business operations during travel or emergencies. Users also appreciate the seamless integration with different devices, including Macs and mobile apps. Of the 194 GoToMyPC users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.
All GoToMyPC features
Features rating:
GoToMyPC alternatives
GoToMyPC pricing
Pricing plans
Pricing details:
User opinions about GoToMyPC price and value
Value for money rating:
To see what individual users think of GoToMyPC's price and value, check out the review snippets below.
Robert C.
Treasurer
Jane T.
Office Manager
GoToMyPC integrations (6)
Integrations rated by users
We looked at 587 user reviews to identify which products are mentioned as GoToMyPC integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Integration rating: 4.0 (1)
“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”
Andy B.
Operations Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“The use of Aptora and Mobile Aptora.”
Robert P.
Plumbing Manager
Other top integrations
GoToMyPC customer support
What do users say about GoToMyPC customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GoToMyPC customer support.
A significant portion of users report excellent, responsive, and solution-oriented customer support experiences.
Frequently reported by users, customer service is described as pleasant, professional, and quick to resolve issues.
A limited number of users mention that customer service can be difficult to contact or that finding phone support requires extra effort.
Support options
Training options
To see what individual users say about GoToMyPC's customer support, check out the review snippets below.
“A billing issue was quickly resolved by your competent staff that I called.”
Daniel G.
CEO
“I would like to add that on the occasions where I did need customer support, they were fantastic!”
Lynne D.
Pesident
“customer service is difficult to contact.”
Jeffrey Z.
President
GoToMyPC FAQs
GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices. GoToMyPC lets organizations send URL invites to guest users, facilitating one-time sessions for demonstrations, technical support, presentations, and more. The solution offers a host of features such as role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, API access, and more. Besides, the document editing functionality enables professionals to cut, copy and paste content between connected computers. GoToMyPC allows users to access the device keyboard with special keys, auto-correct and Bluetooth support. Moreover, administrators can track sessions and gain insight into time, connection type, and duration of connections via usage reports
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