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GoToMyPC Logo

Remote support management solution

Table of Contents

GoToMyPC - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

GoToMyPC overview

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Based on 587 verified user reviews

What is GoToMyPC?

GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.

Who uses GoToMyPC?

Reviews for GoToMyPC come from a wide variety of industries, including accounting (9% of reviewers), law practice (8%), and construction (6%). The most frequent use case for GoToMyPC cited by reviewers is remote desktop access (66% of reviewers).

What do users say about GoToMyPC pricing?

Reviewers appreciate the reliable remote access and essential features, which they say justify the cost for some. However, some users report rising prices, limited affordability for small businesses, and better value from more affordable alternatives.

Starting price

28 /
per month

Alternatives

with better value for money


Pros & Cons

Remote Office Access

Remote Computer Access

Bugs and Issues

Remote Work

Computer Access

Dependence on internet quality

GoToMyPC’s user interface

Ease of use rating:

GoToMyPC pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(76)
5(506)

What do users say about GoToMyPC?

GoToMyPC is a remote desktop program with key features that include secure login, remote access and control, and more.

Select to learn more


Who uses GoToMyPC?

Based on 587 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting
Real Estate
Construction
Law Practice
Others

Use cases

Remote Desktop
Remote Work
Remote Support

GoToMyPC's key features

GetApp's analysis of 274 verified user reviews collected between July 2021 and October 2024 identifies GoToMyPC's most critical features and summarizes user sentiment about those features.

Secure login

Reviewers appreciate GoToMyPC's secure login capabilities. They highlight the importance of security for sensitive data, including financial, medical, and client information. Users report feeling confident and safe due to capabilities like multi-factor authentication and dual-authentication. They find the login process straightforward yet robust, ensuring only authorized access. Users also mention the software's compliance with regulations like HIPAA, which is important for healthcare professionals. They say the secure login provides peace of mind when accessing their computers remotely from various locations. Of the 71 GoToMyPC users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.


Remote access/control

Users report that GoToMyPC's remote access/control capabilities are invaluable for working from anywhere. They highlight the ability to access and control their office computers as if they were physically present, which enhances productivity and flexibility. Reviewers indicate that this capability is especially useful for traveling professionals, enabling them to manage tasks, access files, and even print remotely. They find it reliable and essential for maintaining business operations during travel or emergencies. Users also appreciate the seamless integration with different devices, including Macs and mobile apps. Of the 194 GoToMyPC users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.


All GoToMyPC features

Features rating:

API
Authentication
File sharing
File transfer
Mobile access
Monitoring
Multiple monitor access
Multiple user accounts
Performance metrics
Print management
Projections
Real-Time chat
Real-Time monitoring
Remote monitoring & management
Remote printing
Remote update/installation
Reporting/Analytics
Reporting & statistics
Screen sharing
Session transfer
Summary Reports
Two-Factor authentication
User management

GoToMyPC alternatives

GoToMyPC logo

Starting from

28

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamViewer ONE logo

Starting from

24.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnyDesk logo

Starting from

22.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RemotePC logo
visit website

Starting from

29.5

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

GoToMyPC pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Personal

35

Per month

Features included:

  • 24/7 Support
  • End-to-End Encryption
  • File Transfer and Sync
  • Logmein Antivirus
  • Mobile Apps
  • Multi-Factor Authentication
  • Real-Time Diagnostics
  • Remote Printing
  • Unlimited Remote Access

Pro

33

Per month

Features included:

  • Administration of Accounts and Users
  • Central Billing for Users
  • Comprehensive Reporting
  • Easily Switch Users
  • Monitor Usage
  • Remote Deployment

Corporate

28

Per month

Features included:

  • In-Session Reboot
  • Manage Groups Feature and Security
  • More Than 1 Administrator
  • Single Sign-on

User opinions about GoToMyPC price and value

Value for money rating:

To see what individual users think of GoToMyPC's price and value, check out the review snippets below.

“Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. ”
RC

Robert C.

Treasurer

“I can access my work computer anytime, I can look up what work we have done for this customer and see if their item in under warranty.”
JT

Jane T.

Office Manager

GoToMyPC integrations (6)

Integrations rated by users

We looked at 587 user reviews to identify which products are mentioned as GoToMyPC integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 1.0 (1)

Integration rating: 4.0 (1)

QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.

AB

Andy B.

Operations Manager

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

The use of Aptora and Mobile Aptora.

RP

Robert P.

Plumbing Manager

Other top integrations

GoToMyPC customer support

What do users say about GoToMyPC customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of GoToMyPC customer support.

A significant portion of users report excellent, responsive, and solution-oriented customer support experiences.

Frequently reported by users, customer service is described as pleasant, professional, and quick to resolve issues.

A limited number of users mention that customer service can be difficult to contact or that finding phone support requires extra effort.

Support options

Phone support
Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk

Training options

Documentation
Videos

To see what individual users say about GoToMyPC's customer support, check out the review snippets below.

“A billing issue was quickly resolved by your competent staff that I called.”

DG

Daniel G.

CEO

“I would like to add that on the occasions where I did need customer support, they were fantastic!”

LD

Lynne D.

Pesident

“customer service is difficult to contact.”

JZ

Jeffrey Z.

President

GoToMyPC FAQs

Q. What is GoToMyPC used for?

GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices. GoToMyPC lets organizations send URL invites to guest users, facilitating one-time sessions for demonstrations, technical support, presentations, and more. The solution offers a host of features such as role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, API access, and more. Besides, the document editing functionality enables professionals to cut, copy and paste content between connected computers. GoToMyPC allows users to access the device keyboard with special keys, auto-correct and Bluetooth support. Moreover, administrators can track sessions and gain insight into time, connection type, and duration of connections via usage reports

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