App comparison
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Kindly
5
0
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Last updated: March 2026
Kindly Alternatives & Competitors (2026)
Top 4 free alternatives
Zendesk Suite
AI powered customer service across all channels
0.8
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
AI/Machine Learning
5/5
AI/Machine Learning
N/A
Automated Responses
N/A
Zoho Desk
Customer service software for businesses of all sizes
0.5
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
AI/Machine Learning
5/5
AI/Machine Learning
N/A
Automated Responses
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
AI/Machine Learning
5/5
AI Copilot
N/A
Automated Responses
N/A
Intercom
AI-powered customer service with helpdesk
1.0
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
AI/Machine Learning
5/5
API
N/A
Automated Responses
N/A
Birdeye
AI-based webchat assistant for business conversations
0.5
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
AI/Machine Learning
5/5
Automated Responses
N/A
Chatbot
N/A
Text
AI-powered support that turns every chat into revenue.
0.7
Value for money
Starting price
No pricing info
0.1
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
AI/Machine Learning
5/5
Automated Responses
N/A
Chatbot
N/A
Fin
Cloud-based AI agent for customer service
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Chatbot
4.5/5
Automated Routing
4.4/5
AI/Machine Learning
4.3/5
Top Features
AI/Machine Learning
5/5
AI Copilot
N/A
Alerts/Notifications
N/A
CoSupport AI
Fully Customizable AI Agent for Customer Service
0.1
Value for money
Starting price
No pricing info
0.5
Functionality
AI/Machine Learning
5/5
API
5/5
Automated Responses
5/5
Top Features
AI/Machine Learning
5/5
Alerts/Notifications
N/A
Chat Transcript
N/A
Chatsi
AI-Powered Storefront Sales Agent for Ecommerce
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
A/B Testing
N/A
Audience Targeting
N/A
Augmented Analytics
N/A
Top Features
AI/Machine Learning
5/5
Alerts/Notifications
N/A
API
N/A
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
AI/Machine Learning
5/5
Automated Responses
N/A
Chatbot
N/A
0.7
Value for money
Starting price
No pricing info
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
AI/Machine Learning
5/5
Alerts/Notifications
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
AI/Machine Learning
5/5
Chatbot
N/A
Chat/Messaging
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
AI/Machine Learning
5/5
Activity Dashboard
N/A
Alerts/Notifications
N/A
1.0
Value for money
Starting price
No pricing info
0.5
Functionality
API
5/5
Automated Routing
5/5
AI/Machine Learning
4.5/5
Top Features
AI/Machine Learning
5/5
Chatbot
N/A
Chat/Messaging
N/A
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
AI/Machine Learning
5/5
Chatbot
N/A
Chat/Messaging
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Automated Responses
5/5
Automated Routing
5/5
Chatbot
4.8/5
Top Features
AI/Machine Learning
5/5
Activity Dashboard
N/A
AI Copilot
N/A
0.8
Value for money
Starting price
No pricing info
0.3
Functionality
Call Center Management
4.8/5
Alerts/Escalation
4.7/5
Alerts/Notifications
4.5/5
Top Features
AI/Machine Learning
5/5
AI Copilot
N/A
Automated Responses
N/A
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
AI Copilot
5/5
Contact Management
5/5
Chatbot
4.3/5
Top Features
AI/Machine Learning
5/5
Activity Dashboard
N/A
Alerts/Notifications
N/A
0.7
Value for money
Starting price
No pricing info
0.2
Functionality
API
4.3/5
AI/Machine Learning
4/5
Automated Responses
4/5
Top Features
AI/Machine Learning
5/5
Alerts/Notifications
N/A
Chatbot
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI Copilot
5/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
AI/Machine Learning
5/5
Automated Responses
N/A
Chatbot
N/A