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Playground
5
171
4
16
3
3
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Child care software that makes families & staff happier
Table of Contents
Playground - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Playground overview
Based on 194 verified user reviews
What is Playground?
Playground is a daycare program with key features that include data security, attendance tracking, communications management, parent portal, and more.
Who uses Playground?
By industry, Playground reviewers are most commonly professionals in child day care services (58%). The most frequent use case cited is daycare (96% of reviewers).
Playground’s user interface
Playground pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Playground?
Playground is a daycare program with key features that include data security, attendance tracking, communications management, parent portal, and more.
Select to learn more
Who uses Playground?
Based on 194 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Playground's key features
GetApp's analysis of 58 verified user reviews collected between March 2022 and October 2024 identifies Playground's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Playground's robust data security capabilities. They report feeling confident that personal and sensitive information, including payment details and children's records, is well-protected. Users highlight the importance of keeping family and minor information confidential and trust Playground to maintain privacy. They find the multiple security systems and password protection valuable for safeguarding data. Users indicate that this security aspect is important for their peace of mind and the safety of the families they serve. Of the 17 Playground users who gave detailed accounts of their use of Data Security, 94% rated this feature as important or highly important.
Users report that Playground's attendance tracking is highly efficient and user-friendly. They find it helpful for real-time updates on student attendance and classroom ratios. Reviewers appreciate the ability to print reports instantly and the integration with programs like CACFP and I-lead. They mention the convenience of QR code check-ins and the ease of tracking attendance for state requirements and billing purposes. Some users suggest improvements for mobile options and correcting check-in/out times. Of the 19 Playground users who gave detailed accounts of their use of Attendance Tracking, 89% rated this feature as important or highly important.
Jermaine R.
Owner
Amanda A.
Operations Manager
Alma W.
CEO
Reviewers indicate that Playground's communications management is fantastic for connecting with parents and staff. They find the chat capability and the ability to send messages, newsletters, and updates through the app very convenient. Users appreciate the ease of sharing photos and videos and the ability to communicate without exchanging personal phone numbers. They highlight the importance of this capability for professional and efficient communication, making it a central tool for daily interactions. Of the 17 Playground users who gave detailed accounts of their use of Communications Management, 88% rated this feature as important or highly important.
Users report that Playground's parent portal is a valuable tool for communication and information sharing. They appreciate the ease of accessing documents, messages, and updates through the app. Reviewers mention that parents can track their child's activities, view calendars, and manage invoices effortlessly. They find the portal user-friendly and essential for keeping parents informed and engaged. Users highlight the positive feedback from parents who enjoy the convenience and simplicity of the portal. Of the 27 Playground users who gave detailed accounts of their use of Parent Portal, 85% rated this feature as important or highly important.
Reviewers highlight the convenience and efficiency of Playground's electronic payments. They appreciate the faster and timely receipt of payments compared to traditional methods. Users find the automation of statements and notices for tuition helpful. They report that setting up automatic payments is easy and reduces the burden of handling money daily. Some users mention high processing fees, but overall, they value the time-saving aspect and the ease it provides for both parents and providers. Of the 20 Playground users who gave detailed accounts of their use of Electronic Payments, 75% rated this feature as important or highly important.
All Playground features
Features rating:
Playground alternatives
Playground pricing
Value for money rating:
Starting from
Free
User opinions about Playground price and value
Value for money rating:
To see what individual users think of Playground's price and value, check out the review snippets below.
Lynette V.
director
Lynette V.
director
Playground integrations (5)
Integrations rated by users
We looked at 194 user reviews to identify which products are mentioned as Playground integrations and how users feel about them.
Integration rating: 5.0 (7)
Integration rating: 5.0 (2)
“Helps our accounting department keep track of purchases and sales.”
Jamon W.
Warehouse Specialist
Integration rating: 5.0 (2)
“Access Control for hot desk users”

Marius v.
Director
Integration rating: 5.0 (1)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”

Sarah D.
CEO
Other top integrations
Playground customer support
What do users say about Playground customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Playground customer support.
A large number of users praise Playground's customer support for being quick, responsive, and easy to reach when needed.
Widely noted by reviewers, the support team is helpful during onboarding and assists with troubleshooting and process improvements.
Common user feedback highlights the professionalism and attentiveness of customer service staff, making transitions smooth.
A fair number of users appreciate being able to contact real people quickly through multiple channels, with prompt solutions provided.
Support options
Training options
To see what individual users say about Playground's customer support, check out the review snippets below.
“Also love how responsive the team is to questions, fixes, and updates.”
Courtney H.
Program Director
“The communication from Playground to troubleshoot issues, make improvements or streamline additional processes has been so collaborative and responsive.”
Amanda A.
Operations Manager
“Also a little frustrating that the mobile app doesn't mirror all the same functionality of the website even as an administrator.”
Galen R.
Owner and Director
Playground FAQs
Q. What is Playground used for?
Playground is a child care management software that streamlines operations for daycare centers, preschools, and in-home providers. This all-in-one platform simplifies billing, registration, communication, attendance tracking, and payroll. Its full-service payroll feature manages tax filing and time tracking, while flexible payment plans aid billing and collections. The enrollment module eases registration, and attendance tracking allows quick sign-ins and outs. Playground excels with communication tools, including photo and video sharing, and integrates with food programs for CACFP-compliant reporting. It also offers agency billing for subsidies and family cost shares. The platform provides branded, SEO-optimized websites to enhance online presence.
Q. Does Playground support mobile devices?
Playground supports the following devices:
Android, iPhone, iPad
Q. What level of support does Playground offer?
Playground offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat














