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Propertyware
5
130
4
99
3
50
2
25
1
21
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based property management solution
Table of Contents
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Propertyware - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Propertyware overview
Based on 325 verified user reviews
What is Propertyware?
Propertyware is a property management tool offering key features such as accounting, tenant portal, and online payments, among others.
Who uses Propertyware?
By industry, Propertyware reviewers are most commonly professionals in real estate (83%). The most frequent use case for Propertyware cited by reviewers is property management (70% of reviewers).
What do users say about Propertyware pricing?
Some reviewers find Propertyware’s pricing reasonable for the features offered and appreciate the free trial, while some users report it is more expensive than competitors and indicate frustration with additional charges and steep costs for smaller owners.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Property Management
Customizable Reports
Navigation
Tenant and Owner Portals
Challenging payment processes
Propertyware’s user interface
Propertyware pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.8
Ease of use
3.8
Customer support
4.0
Reviews sentiment
What do users say about Propertyware?
Propertyware is a property management tool offering key features such as accounting, tenant portal, and online payments, among others.
Select to learn more
Who uses Propertyware?
Based on 325 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Propertyware's key features
GetApp's analysis of 50 verified user reviews collected between July 2021 and October 2024 identifies Propertyware's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Propertyware's accounting capabilities for keeping accurate records and managing bookkeeping. They find it easy to maintain property books, bill tenants, and pay vendors. Users report that it helps track income and expenses, run reports, and manage multiple bank accounts. They indicate that support is helpful, though some find the system time-consuming and not fully automated. Users also mention the ability to correct errors easily and the importance of accurate accounting for their business operations. Of the 18 Propertyware users who gave detailed accounts of their use of Accounting, 100% rated this feature as important or highly important.
Laurie R.
Administrative Assistant
Colin M.
Broker Prop Mgr
elena m.
Financial Controller
Chip D.
Broker/Owner
Reviewers highlight Propertyware's Tenant Portal for enabling tenants to make online payments, access personal information, and submit maintenance requests. They find it helpful for managing tenant interactions and maintaining records. Users appreciate the 'login as' capability for assisting tenants and the portal's ease of use. However, some tenants find it not user-friendly and face issues with multiple properties. They also mention the portal's role in providing good service and keeping tenants informed. Of the 20 Propertyware users who gave detailed accounts of their use of Tenant Portal, 90% rated this feature as important or highly important.
Reviewers value Propertyware's online payments feature for reducing manual check processing and freeing up time for other tasks. They report that it facilitates accurate accounting and is widely used by tenants. However, users express frustration with the 3-5 day delay in clearing payments and the inability to pass credit card fees to owners. They find the system easy to set up but note some complexity and occasional issues with payment processing. Overall, it streamlines payment management for tenants and property managers. Of the 22 Propertyware users who gave detailed accounts of their use of Online Payments, 82% rated this feature as important or highly important.
All Propertyware features
Features rating:
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Propertyware pricing
Pricing plans
Pricing details:
User opinions about Propertyware price and value
Value for money rating:
To see what individual users think of Propertyware's price and value, check out the review snippets below.
Malisha C.
Leasing Manager
Ayelet M.
Accounts Payable
Propertyware integrations (1)
Integrations rated by users
We looked at 325 user reviews to identify which products are mentioned as Propertyware integrations and how users feel about them.
Integration rating: 1.0 (3)
Integration rating: 4.5 (2)
“We use zillow to market and find tenants then have them apply and onboard them on rentredi”
Briana P.
Property Manager
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Other top integrations
Propertyware customer support
What do users say about Propertyware customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Propertyware customer support.
Widespread user sentiment highlights Propertyware's support team as responsive, professional, and patient when resolving issues.
A significant portion of users appreciate the multiple support channels available, including phone, tickets, and dedicated reps.
Frequently reported by users, support staff provide clear step-by-step guidance and follow-up instructions for future self-help.
A minority of users report slow response times, unhelpful answers, and difficulty reaching knowledgeable support representatives.
Support options
Training options
To see what individual users say about Propertyware's customer support, check out the review snippets below.
“The customer service is great, so many times they are able to troubleshoot any tech issues on the backend and/or explain how to accomplish a goal we are seeking from the product.”
Deric R.
Corporate Planning/Operations Associate
“The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion.”
sharon c.
Controller
“Sometimes I experience buffering and slow use of the actual website.”
Malisha C.
Leasing Manager
“I have used other products like Appfolio which is the complete opposite in customer service. ”
Tamara W.
Manager
Propertyware FAQs
Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants. Propertyware offers a property management module that enables users to organize & share all owner & tenant contact details and property information at a secure and centralized location.The product also enables users to automate renewals, and the tasks associated with tenants moving in or out of the property such as lease management, lease bumps, and CRP (Certificate of Rent Paid) forms. The collaboration feature of the property module enables users to manage conversations between all stakeholders, write standard letters related to property documentation, track activities, create audit logs, and sync schedules with Outlook & Google Calendar. The document management feature of the module allows users to easily upload & organize documents, make important documents accessible offline, and ensure document security in cloud-based data centers. Additionally, the module offers features such as tenant & owner portals, work order management, real-time reporting & analytics, and mobile integration. Propertyware also offers an online marketing module including features such as lead management, contact center lease calls, and tenant screening. The product also offers an accounting module with payment management, budgeting, electronic payments, and integration with third-party software such as QuickBooks. Key customers of the software include CrestCore Realty, 3rd Base Realty, Husky Real Estate Group, and Garner Properties.
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