Rain POS Pricing Plan & Cost Guide

Rain POS

All-In-One Retail POS | Sell Online & In Store Seamlessly

4.25/5 (83 reviews)

Rain POS Pricing

Starting from: $79.00

Contact Rain Retail Software for pricing details.

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Rain POS Pricing Reviews

Pros
  • In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.Patricia M.Read the full review
  • Their support has continued long after the initial onboarding and I feel very confident in their ability to help us whenever we hit a roadblock and need help.Max L.Read the full review
  • First line support staff is very helpful and relatively easy to reach. Sales staff makes lots of lofty promises that are slow to be fulfilled.Daniel E.Read the full review
Cons
  • Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.Roger N.Read the full review
  • Unable to add shipping charges to individual items that are bulky.Rebecca M.Read the full review
  • At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.NATE C.Read the full review
89%
recommended this to a friend or a colleague

17 reviewers had the following to say about Rain POS's pricing:

Patricia M.

Like Sew Software

Used daily for 2+ years
Reviewed 2020-01-21
Review Source: Capterra

In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price

Pros
I originally like the fact that the POS interacted with the suppliers . Made it easy to load inventory into the system. Now they are raising the cost so much it really does not pay for itself.

Cons
The cost is high for a same business to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Sherry C.

Frustrating

Used daily for less than 6 months
Reviewed 2017-05-26
Review Source: Software Advice

Misrepresentation of features and merchant pricing.

Pros
Integrated web and store inventory. Adding items once due to integration of web and physical store.

Cons
Cannot create unique reports. No weekend support. Lack of urgency by support. No debit pin pad offered

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Shawn Y.

Happy, but I need just a bit more

Used occasionally for 2+ years
Reviewed 2018-08-07
Review Source: Software Advice

Happy, just keep the costs down. Remember we are not selling iPhones or over-priced clothes. The wholesale cost of fabric is inching up there with shipping.I have to sell a lot of fabric just to cover my costs to you.

Pros
Easy to use for the most part, I can talk to an actual person on the phone and they don't have a made up English name.

Cons
I need to put Categories on sale without the whole site on sale or going to each individual item in that category like I have to do now. I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bonita M.

Best software for quilting shops.

Used daily for 2+ years
Reviewed 2021-03-19
Review Source: Capterra

Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.

Pros
Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.

Cons
I would like an end of day report on products loaded into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pam M.

Excellent value for Service

Used weekly for 2+ years
Reviewed 2021-04-21
Review Source: Capterra

Overall, my experience has been quite positive. In fact I have recommended them to other local business owners. The serves has enhanced my business. My clients give rave reviews on my website!

Pros
The platform Rain provides is user friendly for a Non-tech person as myself. It was fairly straight forward to populate and personalize my website to fit the needs of my business and clients. Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent.

Cons
Least favorite is the recent difficulties sending a newsletter. My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult. Without the help of my husband a professional IT person, I could not have completed the changes myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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NATE C.

Make the switch to Rain!

Used daily for 2+ years
Reviewed 2020-11-16
Review Source: Capterra

I also love being able to track repairs, replacing our previous hand written system. Priceless.

Pros
Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.

Cons
At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Allen B.

A small business solution that is a head of the curve

Used daily for 2+ years
Reviewed 2017-02-15
Review Source: Capterra

We searched for over 3 years for an new point of sale that would fit our needs and allow us to expand in the future. It was important to have a seamless integration of our brick and mortar location and our online store. Rain really shines above all the other options with more functionality at an affordable price. This has allowed us to grow our online presence tremendously to help keep up with the ever growing online sales market. The continued software updates and helpful customer support makes for a personal and dedicated feel to helping our business thrive. We have recommend it to several other businesses and they have been thrilled as well. Thanks Rain!

Pros
Online and Brick and Mortar integration, extensive customer tracking, easy to customize website, efficient product ordering/receiving system

Cons
Updates can be slow to release, lacks a little in the reporting functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brenda A.

Building my RAIN site

Used weekly for 2+ years
Reviewed 2021-03-17
Review Source: Capterra

I really LOVED the RAIN POS system. Unfortunately, my business went thru some major changes in 2019 leading up to 2020, so I had to disengage it from my site. If you are doing enough daily sales in a brick & mortar store, or even in a traveling store situation, it's a GREAT addition to your website. For me cost/value ratio wasn't efffective anymore.

Pros
I loved the fact that setting up a whole new website platform was done with another human on the other end of the telephone that actually cared, listened and created a useable website for my customers. Step-by-step instruction helped me, an average end user, be able to manage a highly professional looking website. The integration of product sku codes, inventory, customer tracking, re-order points, everything was top notch and an added value for the cost.

Cons
I would like to be able to take custom orders, invoice the customer, and have the customer be able to make payments/purchases with that option. The PayPal platform fills this gap for me, but I would prefer to use the RAIN payment system as it is more cost effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sherry M.

Calico Cupboard

Used daily for 2+ years
Reviewed 2020-12-16
Review Source: Capterra

Pros
I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying. We signed up in 2013/14 and have not regretted it for a minute. I love being able to see what inventory we have, what our customers are buying, being to look back and tell a customer what a fabric was that they purchased.

Cons
There are always features and issues that could be improved upon but right now I'm happy with what we have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sam G.

Like Sew POS Review

Used daily for 2+ years
Reviewed 2020-01-30
Review Source: Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros
We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons
It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nic G.

Brought new life to my store!

Used daily for less than 6 months
Reviewed 2018-10-09
Review Source: Capterra

Since we opened, we have hand written all our checks and inventory, which has sometimes lead to discrepancies in what we have in stock and prices on items. It also takes longer to cash people out at the register, which has left some customers at an inconvenience when running late to a gig. Since moving to Rain, we are now able to easily see what is in stock and let customers know if we have extra in the back all from our phones. Recently we had a customer whos speaker blew while at a gig and he was able to order a new one online for us to have ready for him when he walked in the door! We love using Rain!

Pros
Rain POS was surprisingly easy to set up and integrate into my exsiting website, it really opened up a lot of doors to help sell things in my store that have been sitting a while. We do a lot of lawaway orders, so it was nice to be able to set up a lawaway option on our online store.

Cons
The only thing I wish I was able to do is have the option to add multiple products at a time to help streamline the inventory process. Other than that, I have had zero issues!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michael B.

Does what I need and more.

Used daily for 6-12 months
Reviewed 2020-09-23
Review Source: Capterra

Our experience has been excellent. We were up and running the day we opened the doors. This is our first and only experience with POS but I cannot imagine needing anything more. The cloud based system lets me access information from anywhere I have WiFi access. No fear of losing our system due to damage or theft of equipment. Overall I find it very affordable and could not imagine being without Rain POS now.

Pros
The support we received from the rain team in getting started with a POS system. None of my team had any experience with POS and they made the transition easy. We still don’t use all the features available but are adding them to our system gradually. The customer support system is fantastic. The reports available on the system save hundreds of man hours and help us see how our business is doing. The inventory system is a huge help.

Cons
Integration with some Consumer Finance companies would be valuable to retail users. A “Dummy” website that could be used for training new employees would be a big help.

Response from Rain Retail Software


Michael,
Thank you for your feedback, this is very helpful for us. We appreciate you taking the time to let us know where we can improve so that we can continue to look into additional options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lori W.

Review of Rain POS for Quilt Shops

Used daily for 6-12 months
Reviewed 2021-03-31
Review Source: Capterra

Overall, I've been very happy with my experience and their software. Customer service has always been helpful if I had a question or issue. The software has integrated well with my QuickBooks software so that's been helpful as I'm learning QB. The efficiency I've gained by using this software versus going other routes has completely justified the value for me and my business.

Pros
Once you learn the system and features, it's pretty easy and intuitive. I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy.

Cons
The software is under constant development which is good, but also challenging. I like that they are continually working to improve the product, but it can be time consuming to keep up with constant changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Holly V.

Disappointed

Used daily for 1-2 years
Reviewed 2020-11-17
Review Source: Software Advice

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros
I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons
We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Response from Rain Retail Software


Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Reeze H.

Like-Sew websites have helped me build my online presence and streamline my business.

Used daily for 2+ years
Reviewed 2018-05-29
Review Source: Capterra

It was easy to use

Pros
It is easy to use and update, so I can create and modify my own products, and add products from the integrated industry catalogs. It provides me with useful information about my customers and sales transactions, data which really helps me keep and attract new customers. I especially like the batch product update feature so I can change a group of products at a time without having to individually update each product record. I have had good customer service, especially when there was a problem with the software. I have seen my sales grow and my professional online image enhanced. The cost is reasonable for my business so far. The video training is great and absolutely necessary to understand how to use the software efficiently. I also attended training at Fall Quilt Market which was excellent and highly informative.

Cons
I am disappointed that I am unable to integrate my email marketing with the website. In my opinion, The Marketing package is not as useful to online-only stores as it is to POS customers. The newsletter module is clunky and hard to work with. The email feature is useful, but since my email list is on a different service and not integrated, it is not as useful as it could be. It took awhile for my site to get up and running well, and to work out all the bugs. I had to be persistent in following up to get problems fixed and clear in my communication to be sure they understood what I was asking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Roger N.

Switched to Rain from Lightspeed

Used daily for 6-12 months
Reviewed 2020-02-07
Review Source: Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros
Integrated Marketing Automatic "pushing" of items to our Reverb.com Account Lightweight on system resources on our iMac's

Cons
Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal. Register is Average and would prefer ability to see cost of products on screen. In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input. Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts. Layaway Screen has some great features, but workflow is a bit convoluted. Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Miles S.

Powerful, complete lifestyle upgrade for our business

Used daily for 6-12 months
Reviewed 2017-02-15
Review Source: Capterra

Going from shopkeep (easy to use, not sophisticated enough for us as a music store) to RAIN was a challenge at first (uploading photos and product data, designing new site content, more product data entry, training staff in new roles) but, now that we are a few months in, we are seeing customers benefit from our work and we know we are going in the right direction. RAIN is on the way to becoming the One Ring That Rules Them All of software that helps small retailers play on the same field as national chains. Actual seamless pulling in of repair data to the transaction screen, one product data base for your stores and your website store, actual seamless pulling in of layaway payments and special orders to the transaction screen, easily see who is selling what and where. Actual real effective help with re-order purchasing has helped us control spending in a very noticeable way. Time is saved because we only have to go through product order line items one time , then when it arrives, ONE click updates the cost for that instance and the count received. Transfer tracking that takes almost no time to use.

Pros
integration

Cons
still developing some features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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