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Rain POS Logo
Rain POS
4.3
(120)

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All-In-One Retail POS | Sell Online & In Store Seamlessly

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Rain POS Pricing

Pricing overview

Value for money rating

4.2

/5

120

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Pricing details

Contact Rain Retail Software for pricing details.

What users say

In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
The integration of product sku codes, inventory, customer tracking, re-order points, everything was top notch and an added value for the cost.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great System for Small Business

Reviewed a year ago

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Pros

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Cons

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointed

Reviewed 2 years ago

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Vendor response

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Switched to Rain from Lightspeed

Reviewed 3 years ago

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros

Integrated Marketing Automatic "pushing" of items to our Reverb.com Account Lightweight on system resources on our iMac's

Cons

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal. Register is Average and would prefer ability to see cost of products on screen. In...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Like Sew POS Review

Reviewed 3 years ago

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rain/LikeSew vs GoDaddy

Reviewed a year ago

I am glad I took the plunge, put in the work, with the help of friends, and moved the shop over to Rain/LikeSew this past summer. It was worth the hard work and effort. I can now offer my customers specials and appreciation programs, keep up with inventory and manage files more efficiently.

Pros

LikeSew is more precise at managing my inventory and handling the day-to-day business of running my fabric store than GoDaddy ever was. I now know exactly how much inventory I have on hand and it's value and what categories it falls into.

Cons

There could be some improvements in the email marketing program and the inventory receipt areas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Like-Sew websites have helped me build my online presence and streamline my business.

Reviewed 4 years ago

It was easy to use

Pros

It is easy to use and update, so I can create and modify my own products, and add products from the integrated industry catalogs. It provides me with useful information about my customers and sales transactions, data which really helps me keep and attract new customers. I especially like the batch product update feature so I can change a group of products at a time without having to individually...

Cons

I am disappointed that I am unable to integrate my email marketing with the website. In my opinion, The Marketing package is not as useful to online-only stores as it is to POS customers. The newsletter module is clunky and hard to work with. The email feature is useful, but since my email list is on a different service and not integrated, it is not as useful as it could be. It took awhile for my site to get up and running well, and to work out all the bugs. I had to be persistent in following up to get problems fixed and clear in my communication to be sure they understood what I was asking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Building my RAIN site

Reviewed 2 years ago

I really LOVED the RAIN POS system. Unfortunately, my business went thru some major changes in 2019 leading up to 2020, so I had to disengage it from my site. If you are doing enough daily sales in a brick & mortar store, or even in a traveling store situation, it's a GREAT addition to your website. For me cost/value ratio wasn't efffective anymore.

Pros

I loved the fact that setting up a whole new website platform was done with another human on the other end of the telephone that actually cared, listened and created a useable website for my customers. Step-by-step instruction helped me, an average end user, be able to manage a highly professional looking website. The integration of product sku codes, inventory, customer tracking, re-order points, everything was top notch and an added value for the cost.

Cons

I would like to be able to take custom orders, invoice the customer, and have the customer be able to make payments/purchases with that option. The PayPal platform fills this gap for me, but I would prefer to use the RAIN payment system as it is more cost effective.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Make the switch to Rain!

Reviewed 2 years ago

I also love being able to track repairs, replacing our previous hand written system. Priceless.

Pros

Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.

Cons

At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does what I need and more.

Reviewed 2 years ago

Our experience has been excellent. We were up and running the day we opened the doors. This is our first and only experience with POS but I cannot imagine needing anything more. The cloud based system lets me access information from anywhere I have WiFi access. No fear of losing our system due to damage or theft of equipment. Overall I find it very affordable and could not imagine being without Rain POS now.

Pros

The support we received from the rain team in getting started with a POS system. None of my team had any experience with POS and they made the transition easy. We still don’t use all the features available but are adding them to our system gradually. The customer support system is fantastic. The reports available on the system save hundreds of man hours and help us see how our business is doing. The inventory system is a huge help.

Cons

Integration with some Consumer Finance companies would be valuable to retail users. A “Dummy” website that could be used for training new employees would be a big help.

Vendor response

Michael, Thank you for your feedback, this is very helpful for us. We appreciate you taking the time to let us know where we can improve so that we can continue to look into additional options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A small business solution that is a head of the curve

Reviewed 6 years ago

We searched for over 3 years for an new point of sale that would fit our needs and allow us to expand in the future. It was important to have a seamless integration of our brick and mortar location and our online store. Rain really shines above all the other options with more functionality at an affordable price. This has allowed us to grow our online presence tremendously to help keep up with the ever growing online sales market. The continued software updates and helpful customer support makes for a personal and dedicated feel to helping our business thrive. We have recommend it to several other businesses and they have been thrilled as well. Thanks Rain!

Pros

Online and Brick and Mortar integration, extensive customer tracking, easy to customize website, efficient product ordering/receiving system

Cons

Updates can be slow to release, lacks a little in the reporting functionality

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, complete lifestyle upgrade for our business

Reviewed 6 years ago

Going from shopkeep (easy to use, not sophisticated enough for us as a music store) to RAIN was a challenge at first (uploading photos and product data, designing new site content, more product data entry, training staff in new roles) but, now that we are a few months in, we are seeing customers benefit from our work and we know we are going in the right direction. RAIN is on the way to becoming...

Pros

integration

Cons

still developing some features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent value for Service

Reviewed a year ago

Overall, my experience has been quite positive. In fact I have recommended them to other local business owners. The serves has enhanced my business. My clients give rave reviews on my website!

Pros

The platform Rain provides is user friendly for a Non-tech person as myself. It was fairly straight forward to populate and personalize my website to fit the needs of my business and clients. Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent.

Cons

Least favorite is the recent difficulties sending a newsletter. My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult. Without the help of my husband a professional IT person, I could not have completed the changes myself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Calico Cupboard

Reviewed 2 years ago
Pros

I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying. We signed up in 2013/14 and have not regretted it for a minute. I love being able to see what inventory we have, what our customers are buying, being to look back and tell a customer what a fabric was that they purchased.

Cons

There are always features and issues that could be improved upon but right now I'm happy with what we have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of Rain POS for Quilt Shops

Reviewed 2 years ago

Overall, I've been very happy with my experience and their software. Customer service has always been helpful if I had a question or issue. The software has integrated well with my QuickBooks software so that's been helpful as I'm learning QB. The efficiency I've gained by using this software versus going other routes has completely justified the value for me and my business.

Pros

Once you learn the system and features, it's pretty easy and intuitive. I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy.

Cons

The software is under constant development which is good, but also challenging. I like that they are continually working to improve the product, but it can be time consuming to keep up with constant changes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Feedback

Reviewed 8 months ago
Pros

I don't have experience with other software so I can't compare and contrast. The product works as intended. What I like most is the customer service.

Cons

The Quickbooks integration is a sore spot for me. I know it is not your core product...just a value add but doesn't make sense to offer if it doesn't work. Initially there were just a few kinks. I understood what they were and worked through them. Now, the sales do not integrate and you have been trying to fix it for over a month. I had to pay someone to help me with Quickbooks and it took longer/cost more because of the way RAIN set up the integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very functional adaptive website at a competitive price

Reviewed 4 years ago
Pros

Easy plug and play design allows for unlimited updates and edits. Add the file and picture storage for customer access and this all in one service is a great solution for small businesses.

Cons

Limited blog post functionality with subscription options, some bugs in the system that have yet to be resolved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy, but I need just a bit more

Reviewed 4 years ago

Happy, just keep the costs down. Remember we are not selling iPhones or over-priced clothes. The wholesale cost of fabric is inching up there with shipping.I have to sell a lot of fabric just to cover my costs to you.

Pros

Easy to use for the most part, I can talk to an actual person on the phone and they don't have a made up English name.

Cons

I need to put Categories on sale without the whole site on sale or going to each individual item in that category like I have to do now. I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Ok at first, but got worse

Reviewed a year ago
Pros

We need the ability to sale fractional quantities of products and Rain allowed that. We liked having multiple users logged in at once. We only have one register, but someone could be logged in making quotes or receiving inventory.

Cons

The sending email address for receipts/invoices could not be changed and either went to spam or never arrived at all. They only integrate with one credit card merchant. Sales and profit reports are not calculated correctly. You can run those reports in two areas and the numbers don't match. You can't edit an invoice once it is saved. You can't setup custom payment methods. The cash till is always messing up. You can't setup customer groups for reporting or special pricing. You can't export all of your sales info and notes, so if you decide to move to another POS, you won't be able to have all of your past sales information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Like Sew Software

Reviewed 3 years ago

In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price

Pros

I originally like the fact that the POS interacted with the suppliers . Made it easy to load inventory into the system. Now they are raising the cost so much it really does not pay for itself.

Cons

The cost is high for a same business to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Lost 100% of Business

Reviewed 10 months ago

Not worth your time to let these people take your money for no return.

Pros

The price was acceptable to begin the process. The functionality of the website/software was good.

Cons

Zero support. Everyone I spoke to put off the issues and claimed that I needed to do x..y..& z. We seriously lost 100% of our business since switching to Rain. We have now had to go back to Amazon after making zero sales on the new Rain website.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Frustrating

Reviewed 5 years ago

Misrepresentation of features and merchant pricing.

Pros

Integrated web and store inventory. Adding items once due to integration of web and physical store.

Cons

Cannot create unique reports. No weekend support. Lack of urgency by support. No debit pin pad offered